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Post by edgar67 on Apr 25, 2017 16:36:17 GMT -5
Hi Keith,
Thanks for your help! I touched the volume knob with static electricity and now the left channel only makes a popping noise when the amp is turned on and then just white noise. Is there any possibility that I only blew a fuse? If yes, could you tell me what the fuse value is?
-Edgar
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Post by lynnmass603 on Apr 25, 2017 16:45:14 GMT -5
no chance of it just being a fuse
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Post by edgar67 on Apr 25, 2017 18:37:28 GMT -5
no chance of it just being a fuse That's what I was afraid of. Thank you, lynnmass603.
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Post by yeahwicked on Apr 25, 2017 19:19:35 GMT -5
And why were you soo positively charged my boy?
hanky panky on the shaggy rug?
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Post by drtrey3 on Apr 26, 2017 7:36:39 GMT -5
Could be worse. I bricked my work laptop with static.
Trey
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Post by edgar67 on Apr 26, 2017 14:19:27 GMT -5
This seems like a design flaw.
I have used other amps and touched them with a static charged hand, and they have all survived. A pioneer amp from the 80's, a Rotel from the 70's, Adcom from the 90's. None of those amps died or even shutdown after experiencing static zaps. I loved the Emotiva and would consider buying another, but this one only lasted a year. Am I wrong to think this a design issue?
If I am correct that this is a design flaw, are the new Emotiva's designed differently to withstand these shocks?
On the other hand, is it possible that the fault is in my home wiring?
I have a big anti-static mat, maybe I should have my most expensive electrical items on top of that all the time.
Trey, sorry about your laptop.
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Post by yeahwicked on Apr 26, 2017 14:54:48 GMT -5
Non painted metal knob connected to a potentiometer, I can maybe see how that could happen, got me worried now ಠ_ಠ
Keith! Oi Keith git in here, I want answers pronto!
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Post by edgar67 on Apr 26, 2017 15:04:54 GMT -5
I'm currently using my old Adcom GFA 535 and a Schit Sys 13 Preamp. I wonder if this type of setup (amp + passive pre) is the safest given my static propensities. I'm thinking a new Emotiva A-100 would sound nicer, but I'd rather not kill another beautiful amp.
Yes, Keith, please educate us!
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Post by yeahwicked on Apr 26, 2017 15:20:05 GMT -5
Here's something to cheer you up in the meantime while you're waiting ∩ ͡° ͜ʖ ͡°)⊃━☆゚. * ・ ! Warning ! Potential source of static electricity
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Post by edgar67 on Apr 26, 2017 15:24:52 GMT -5
Ah, that's nice. Thanks, yeahwicked, it worked!
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Post by yeahwicked on Apr 26, 2017 15:34:54 GMT -5
I know, right? Just look at that little *bleep*er all snug, I just want to pinch his cheeks and kiss his widdle snoz
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Post by edgar67 on May 4, 2017 10:32:13 GMT -5
Update: After emailing sales@emotiva.com, I heard back from Keith, Cathy and Sarah. Sarah informed me that there has been no major change to the design of the new Basx A100 vs the original Mini X A100 that would affect protection from static electricity. More importantly, she mentioned that this is the first instance of amp failure due to static discharge she is aware of. Now I'm wondering if the culprit is the old aluminum wiring in my home. Keith answered my questions about possibly changing out parts myself. This really is not an option given my lack of electronic repair skills and the amp being non-user-serviceable. Cathy was very helpful in giving me instructions on checking on the warranty by having the amplifier transferred into my name. This is probably not going to happen since the ebay seller is not replying to my message. So, off to auction land this goes. A big "thank you" to Keith, Cathy, and Sarah for their addressing of my concerns.
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