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Post by justhavingfun on Jul 9, 2017 22:47:56 GMT -5
I had my DC-1 about two years but never bother to enter setup mode since it was working for me as intended. However I wanted to change the audio output to fixed level, and according to manual, it suppose to enter into setup menu when you push the input/menu button but for life of me, I can't enter the setup mode. I am not able to push the button like I can with volume/standby button. Did they remove this setup feature? Do I change the output volume level to 0.00 for fixed output?
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Post by garbulky on Jul 9, 2017 23:21:06 GMT -5
I believe after you get to the setup menu you have to press the button to enter in to it. I don't know which button your press though. I don't think they changed it.
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Post by justhavingfun on Jul 9, 2017 23:28:38 GMT -5
I am not even able to go to "setup". According to manual, you push the input/menu dial to enter setup mode but the button is not pushable at all.
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Post by novisnick on Jul 9, 2017 23:37:29 GMT -5
I am not even able to go to "setup". According to manual, you push the input/menu dial to enter setup mode but the button is not pushable at all. If the button is not pushable then there is a problem Im sorry to say. Did you purchase the unit new? Warranty? Call Emotiva in the morning. 😢 |
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Post by justhavingfun on Jul 10, 2017 10:54:49 GMT -5
I called Emotiva customer support this morning and they had a simple solution to my problem. It can be done without sending the unit back to Emotiva. I am going to try this simple solution tonight after work and report back if it is good to go or not.
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Post by novisnick on Jul 10, 2017 11:03:07 GMT -5
I called Emotiva customer support this morning and they had a simple solution to my problem. It can be done without sending the unit back to Emotiva. I am going to try this simple solution tonight after work and report back if it is good to go or not. Good luck! 👍 Please let us know your results. |
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Post by garbulky on Jul 10, 2017 11:20:50 GMT -5
I called Emotiva customer support this morning and they had a simple solution to my problem. It can be done without sending the unit back to Emotiva. I am going to try this simple solution tonight after work and report back if it is good to go or not. What's the solution? (You can PM me if you want to keep it private). |
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Post by lynnmass603 on Jul 10, 2017 16:52:58 GMT -5
remove the knob and put a small amount of tape or teflon over a small portion then slide it back on
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Post by justhavingfun on Jul 10, 2017 21:09:13 GMT -5
lynnmass603 is right. First, you have to remove the input/menu knob by pulling straight out. I had to use little bit of force to remove the knob in my unit but it came out finally. I would have not use that much force unless the Emotiva tech support assured me to just pull straight out. Next, I packed very small wad of cotton into middle of inside knob and install back to the unit. And the knob is working as it suppose to be working. I was able to enter into "setup" mode like in the manual. As usual, Emotiva support was right on the money to help me.
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