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Post by petew on Sept 26, 2017 18:23:03 GMT -5
I think Emotiva has had a good lesson in why you don't want to sell Chinese processors. UMC-1 disaster. UMC-200 pretty functional, but some pretty serious problems. MC-700 has its quirks and bugs.
Most seem happy with the XMC-1 despite it's teething pains. I'm looking forward to the next generation USA designed and build processor from Emotiva.
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Post by teaman on Sept 26, 2017 19:22:43 GMT -5
At first I was going to say it was the glue to hold the caps safely. But that is probably not the case here as it doesn't look normal. You have my sympathies. It sucks having gear that messes up. It's okay to rant a little bit if there is a reason for it. It looks like there is one for you. I've been overall lucky with my dealings with Emotiva but I've never bought something as complex as a processor. I tried an MC-700 at a friends house, and it definitely wasn't for me with its "eccentricities". On one hand, it's great that's Emotiva is exploring the very complex world of processors as it only makes them more technically capable. But on the other hand, I wonder if they would be better off not going anywhere near processors and simply dealing with rock solid technology that doesn't easily become outdated/come with bugs. I.e. the rest of their line. Thank you garbulky, that is exactly my sentiments going forward. How many times has Emotiva gone to the well with processors that end up with glitches...I think every time since I have been involved with their gear. Instead of a $5k processor that can make your toast, vacuum your rugs and provide 16 channels of processing, I would have preferred they brought out a successor to the XPR line. The ingenuity of the Control Freak and XLR splitters and all the really cool gadgets they have produced, been successful and then discontinued tells me too much time is spent experimenting and not enough mastering. Oh well, moving on. |
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Post by Jim on Sept 26, 2017 19:33:10 GMT -5
“Too much time is spent experimenting and not enough mastering”
I think that’s making some broad assumptions....
It could just be that they’ve made some great products that the market didn’t support. I wouldn’t necessarily call that experimentation.
They can’t keep selling products that are unpopular.
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Post by ottaone on Sept 26, 2017 21:52:51 GMT -5
I had a couple of issues with my UMC-1 when I bought it new in 2010. However, except for maybe two or three hard boots, it's been solid for the past few years. I think that, in general, newer models of pre/pro from any brand has become too complicated and changes are done so rapidly that these devices are hardly stable. I'm hoping that most of the industry will take a breather after 4K, HDR, Dolby Vision, Atmos, and DTS-X. 90 percent of consumers can probably be happy with reliable implementation of these "standards". I know I would.
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Post by Gary Cook on Sept 27, 2017 2:00:48 GMT -5
UMC-200 pretty functional, but some pretty serious problems. As an owner of a very early UMC-200 (ordered the day they were released) the only problem I have ever had was a replacement power supply board. Other than that it's been perfect since day 1, no problems whatsoever. HDMI HDCP handshake issues were not the UMC-200's fault, the old generation cable box was the issue but when replaced with a more up to date version has given no problems since. Sounds great, unbelievable value for money, walks all over AVR's costing 3 times as much. If Emotiva introduced, say, a UMC-300 with 4K 60hz and 5.1.2 Atmos DTSX I would order one without one seconds hesitation. As for the Chinese manufactured UMC-200 for versus the US manufactured XMC-1 for ~4 times the price it sure as hell didn't have 4 times less problems at launch (try a search for XMC-1 bugs and problems and you'll find 50+ pages). Cheers Gary |
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Post by 405x5 on Sept 27, 2017 8:38:06 GMT -5
Stupid question OP.....Did it ever get sent back to Emotiva for warranty repair? No, because I live in Sweden  Shipping would cost probably 200-300$ for repair it. Wow 😮 If I knew from the beginning you were located in Sweden 🇸🇪..... I now totally get the dilemma, regardless of what the problems with the unit were! Years ago I had a Tandberg reel to reel, and that was a Swedish machine. However, we also had USA factory authorized service, and I was fortunate enough to have one in Armonk New York ( and the techs. There were Swedes also). I was able to walk right in and drop off, not 15 minutes from where I used to live. Bill |
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Post by petew on Sept 29, 2017 12:38:30 GMT -5
UMC-200 pretty functional, but some pretty serious problems. As an owner of a very early UMC-200 (ordered the day they were released) the only problem I have ever had was a replacement power supply board. Other than that it's been perfect since day 1, no problems whatsoever. HDMI HDCP handshake issues were not the UMC-200's fault, the old generation cable box was the issue but when replaced with a more up to date version has given no problems since. Sounds great, unbelievable value for money, walks all over AVR's costing 3 times as much. If Emotiva introduced, say, a UMC-300 with 4K 60hz and 5.1.2 Atmos DTSX I would order one without one seconds hesitation. As for the Chinese manufactured UMC-200 for versus the US manufactured XMC-1 for ~4 times the price it sure as hell didn't have 4 times less problems at launch (try a search for XMC-1 bugs and problems and you'll find 50+ pages). Cheers Gary I'm the owner of a very late production UMC-200; one of the last off the boat. It's an excellent, trouble free processor, and a great value. That said, I think Emotiva could design and build a vastly simplified derivative of their XMC platform and sell it for a competitive price. I see no reason it couldn't be distilled down to a main PCB, power supply module, and front panel just like the UMC-1; UMC-200 and MC-700. Obviously, it would be a "throw away" processor with no possibility of upgrades. But if the price is right, who cares? If I were in Big Dan's shoes, I would never ship my hard won IP offshore for manufacture. Keep it at home. |
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Post by Loop 7 on Sept 29, 2017 13:08:58 GMT -5
... but I think everyone gets frustrated at some point about the temporary state of products in this era. Emotiva products, while they aren't perfect, are pretty much the opposite of "temporary", considering they actually repair them. Maybe temporary was too strong of a word in this case. Yes, Emotiva's repair process is very friction free and I'm glad to have the gear repaired as I love how it all sounds. My only concern being it will fail again in a few years. I think Bryston's 20 year warranty is remarkable but at a premium price. As we all know, some major manufacturers give only a year or less so Emotiva is above that for sure. Just realized my brother still has all my Adcom gear from 1990's college and it's all working... |
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Post by Gary Cook on Sept 29, 2017 16:03:20 GMT -5
As an owner of a very early UMC-200 (ordered the day they were released) the only problem I have ever had was a replacement power supply board. Other than that it's been perfect since day 1, no problems whatsoever. HDMI HDCP handshake issues were not the UMC-200's fault, the old generation cable box was the issue but when replaced with a more up to date version has given no problems since. Sounds great, unbelievable value for money, walks all over AVR's costing 3 times as much. If Emotiva introduced, say, a UMC-300 with 4K 60hz and 5.1.2 Atmos DTSX I would order one without one seconds hesitation. As for the Chinese manufactured UMC-200 for versus the US manufactured XMC-1 for ~4 times the price it sure as hell didn't have 4 times less problems at launch (try a search for XMC-1 bugs and problems and you'll find 50+ pages). I'm the owner of a very late production UMC-200; one of the last off the boat. It's an excellent, trouble free processor, and a great value. That said, I think Emotiva could design and build a vastly simplified derivative of their XMC platform and sell it for a competitive price. I see no reason it couldn't be distilled down to a main PCB, power supply module, and front panel just like the UMC-1; UMC-200 and MC-700. Obviously, it would be a "throw away" processor with no possibility of upgrades. But if the price is right, who cares? If I were in Big Dan's shoes, I would never ship my hard won IP offshore for manufacture. Keep it at home. If someone in China wanted to copy an XMC-1 they would simply buy one and reverse engineer it, it's not a big deal and they do it all the time with almost everything. The trimmed down XMC-1 (dubbed XMC-1L) was raised some time ago by Dan and killed off by some people's silly demands for it to be pretty much full XMC-1 spec just at a cheaper price. They wanted all the bells and whistles without recognising that it needed to be engineered to sell at a price point not more than half way between the MC-700 and the XMC-1, say around $1400. Hence some things just couldn't be included. It was at the time a good idea, it's still a good idea as it fills a huge gap in the range and would admirably suit those of us that don't want to pay the XMC-1 price, want something better than an MC-700 and recognise the balance between spec and price. Cheers Gary |
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pike
Minor Hero
Posts: 27
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Post by pike on Oct 14, 2017 12:30:37 GMT -5
I Replaced all caps on the power-supply-board. Before I replaced them, UMC-1 reset every 10s. After I replaced them, UMC-1 resets maybe after ca 30minutes and then every 10s. Questions! 1. Anyone knows what is going on? 2. Is there a Service manual available? Thanks.
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