Hi guys, after only two days of (perfect) work my big ego suddenly stopped working, all leds became blue as in attached picture... No effect pressing filter or output selection buttons...
Any suggestion? Is it broken or what?
Presumably you tried removing and reattaching it? Rebooting the computer too? (hey, rebooting does wonders!). If so, give Emotiva a call at 1-877-EMO-TECH (1-877-366-8324) or email email@example.com.
Thank you guys, tried everything, no success... I'll email tech support
They have historically worked best via phone. Unless there's a good reason to not use phone, I would if I were you.
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Post by Gabriel Trammell on Dec 3, 2018 15:26:04 GMT -5
The same thing just happen to me today all leds are lit up on the unit no sound. My usb ports on my desktop pc and laptop will not detect any device is connected. Called tech support and they told me that they would email me to get me started with a return because all leds lighting up like that is a indication the main board has detected a problem with its self. just wanted to put that out there for anyone having the same problems.
P.S. The tech was nice and fast at taking care of me on the phone.