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Post by Gary Cook on Feb 14, 2018 14:58:39 GMT -5
@ Gary Cook ... and even if the rules change for the < $1000 GST here in Aus, it would still only add in your math around $28.60 to the total Yep, despite what Gerry Harvey would like us to believe 5% duty and 10% GST isn't going to fix his +40% problem of being a poor price negotiator with his suppliers. Unfortunately it's supposed to kick in on 1st July, so I need to make some buying decisions pretty soon. Cheers Gary |
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Timster
Sensei
Posting from Scarsdale, Vic, Australia
Posts: 140
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Post by Timster on Feb 14, 2018 21:50:43 GMT -5
@ Gary Cook ... and even if the rules change for the < $1000 GST here in Aus, it would still only add in your math around $28.60 to the total Yep, despite what Gerry Harvey would like us to believe 5% duty and 10% GST isn't going to fix his +40% problem of being a poor price negotiator with his suppliers. Unfortunately it's supposed to kick in on 1st July, so I need to make some buying decisions pretty soon. Cheers Gary Yup. I hear you. Sadly though at over $1000 AUD I'll cop the tax regardless when I finally get the XMC-1, but at least I'll have a 40% card available to help numb the tax hit! And with the 40% card I have to get it direct from Emotiva :-) |
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Post by Gary Cook on Feb 15, 2018 6:12:10 GMT -5
Yep, despite what Gerry Harvey would like us to believe 5% duty and 10% GST isn't going to fix his +40% problem of being a poor price negotiator with his suppliers. Unfortunately it's supposed to kick in on 1st July, so I need to make some buying decisions pretty soon. Yup. I hear you. Sadly though at over $1000 AUD I'll cop the tax regardless when I finally get the XMC-1, but at least I'll have a 40% card available to help numb the tax hit! And with the 40% card I have to get it direct from Emotiva :-) There's a loop hole, PM me when you are buying it and I'll give you some tips. Cheers Gary |
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Timster
Sensei
Posting from Scarsdale, Vic, Australia
Posts: 140
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Post by Timster on Feb 15, 2018 19:46:31 GMT -5
Yup. I hear you. Sadly though at over $1000 AUD I'll cop the tax regardless when I finally get the XMC-1, but at least I'll have a 40% card available to help numb the tax hit! And with the 40% card I have to get it direct from Emotiva :-) There's a loop hole, PM me when you are buying it and I'll give you some tips. Cheers Gary Thanks I will. Hopefully the new Gen 3 version will be out before July. Then I'll jump  |
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Post by Gary Cook on Mar 12, 2018 18:42:15 GMT -5
So I'm looking at buying a new iPad and at the same time I need a new processor, I just don't think I can wait any longer for the XMC-1 updates/upgrades. The price comparisons with buying direct from the US are interesting, especially since they are similarly priced products. iPad 10.5" Pro 64 GB WiFi apple.com price $649.00 USD Freight say $25.00 USD (quote from my reshipper) Sub Total $674.00 USD Exchange rate 0.77 Converted $875.32 AUD GST @ 10% $87.53 AUD Total $962.86 AUD apple.com.au price $979.00 AUD Difference $16.14 AUD Decision = buy locally, saving $16.14 isn't worth it. MC-700 emotiva.com price $599.00 USD Freight say $75.00 USD (quote from my reshipper) Sub Total $674.00 USD Exchange rate 0.77 Converted $875.32 AUD GST @ 10% $87.53 AUD Total $962.86 AUD Audio Active price $1,199.00 AUD Difference $236.14 AUD Decision = buy direct, $236 difference, they have got to be kidding  Cheers Gary |
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dolby
Minor Hero
Posts: 62 
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Post by dolby on Jun 28, 2018 11:54:01 GMT -5
But buying direct means no warranty (unless you ship it back?)
I'm South Africa, so that's not really an option. Buy buying through the local distributor is also 40% more expensive than direct ... the pricing puts the equipment in another league. The Rotel RAP 1580 is $3,800.00 and R60,000.00 - the XMC-1 is $2,500.00 and R70,000
So, US dollar it's 30%+ *cheaper* the Rotel and locally 15% *more* expensive than the Rotel. Makes ZERO sense. Incidentally the little MC700 is R20,000 (1/3rd of the Rotel here) and (1/6th in the US). In other words it's not really a budget processor here at all.
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Post by Gary Cook on Jun 28, 2018 16:11:04 GMT -5
But buying direct means no warranty (unless you ship it back?) I'm South Africa, so that's not really an option. Buy buying through the local distributor is also 40% more expensive than direct ... the pricing puts the equipment in another league. The Rotel RAP 1580 is $3,800.00 and R60,000.00 - the XMC-1 is $2,500.00 and R70,000 So, US dollar it's 30%+ *cheaper* the Rotel and locally 15% *more* expensive than the Rotel. Makes ZERO sense. Incidentally the little MC700 is R20,000 (1/3rd of the Rotel here) and (1/6th in the US). In other words it's not really a budget processor here at all. As I mentioned in a previous post, warranty isn't a big deal, firstly Emotiva products are very reliable, especially amplifiers and other analogue gear, they last decades. Secondly servicing electronic equipment these days almost always involves a simple board swap. If you can swap, say, a video board in a PC then swapping a power board in, say, an MC-700 is a doddle. Any electronics repair shop can handle it, in fact my local PC shop would do it. For sure buying direct is a work around, it would be much better if Emotiva had world wide parity pricing like, say, Apple or Yamaha. Being ripped off just because of where we live is hard to hide these days, a couple of minutes of googling reveals the truth. Cheers Gary |
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Post by yves on Jul 14, 2018 2:50:19 GMT -5
Secondly servicing electronic equipment these days almost always involves a simple board swap. If you can swap, say, a video board in a PC then swapping a power board in, say, an MC-700 is a doddle. Any electronics repair shop can handle it, in fact my local PC shop would do it. But then how exactly were you planning to swap a board if it's true that Emotiva are no longer sending a new board?  |
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Post by Gary Cook on Jul 14, 2018 20:44:29 GMT -5
Secondly servicing electronic equipment these days almost always involves a simple board swap. If you can swap, say, a video board in a PC then swapping a power board in, say, an MC-700 is a doddle. Any electronics repair shop can handle it, in fact my local PC shop would do it. But then how exactly were you planning to swap a board if it's true that Emotiva are no longer sending a new board? That hasn't been my personal experience. Plus they obviously sent out 4K DIY upgrades to lots of people, so they do send out boards. Cheers Gary |
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Post by saarg on Jul 15, 2018 6:12:45 GMT -5
But then how exactly were you planning to swap a board if it's true that Emotiva are no longer sending a new board? That hasn't been my personal experience. Plus they obviously sent out 4K DIY upgrades to lots of people, so they do send out boards. Cheers Gary They do not send out repair parts anymore. I had to send my XMC back to change the front panel. When I asked why they couldn't send me the board as they sent parts to me before, they replied that it was the new policy. My guess is that the reason they send out the video board is that they would have had too much to do if everyone had to send back their XMC. |
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Post by Gary Cook on Jul 15, 2018 15:52:11 GMT -5
That hasn't been my personal experience. Plus they obviously sent out 4K DIY upgrades to lots of people, so they do send out boards. They do not send out repair parts anymore. I had to send my XMC back to change the front panel. When I asked why they couldn't send me the board as they sent parts to me before, they replied that it was the new policy. My guess is that the reason they send out the video board is that they would have had too much to do if everyone had to send back their XMC. As I posted, that hasn't been my experience. If they were concerned with their ability to handle the XMC-1 updates then surely any warranty volume would also be a consideration. Plus I don't believe that they have any choice, not in Australia anyway, legally they have to honour the warranty and refusing to supply repair parts would be a breach of that. Even after the warranty period has expired under consumer law they would be expected to supply parts for some reasonable time. I suspect that an XMC-1 front panel may well be more complex to service than an internal board replacement, it may even require reprogramming, specialised testing, loading firmware etc. Processes that required in house expertise and/or specialised equipment. Possibly the "new policy" only applied to certain, more complex, servicing. Fortunately my Emotiva gear has been very reliable and I hope to not have to test out their international warranty process any time soon Cheers Gary |
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Post by saarg on Jul 17, 2018 13:30:23 GMT -5
They do not send out repair parts anymore. I had to send my XMC back to change the front panel. When I asked why they couldn't send me the board as they sent parts to me before, they replied that it was the new policy. My guess is that the reason they send out the video board is that they would have had too much to do if everyone had to send back their XMC. As I posted, that hasn't been my experience. If they were concerned with their ability to handle the XMC-1 updates then surely any warranty volume would also be a consideration. Plus I don't believe that they have any choice, not in Australia anyway, legally they have to honour the warranty and refusing to supply repair parts would be a breach of that. Even after the warranty period has expired under consumer law they would be expected to supply parts for some reasonable time. I suspect that an XMC-1 front panel may well be more complex to service than an internal board replacement, it may even require reprogramming, specialised testing, loading firmware etc. Processes that required in house expertise and/or specialised equipment. Possibly the "new policy" only applied to certain, more complex, servicing. Fortunately my Emotiva gear has been very reliable and I hope to not have to test out their international warranty process any time soon Cheers Gary This is quoted from the email. Pretty clear in my opinion. Does the Australian law reach all the way to USA? Just wondering since you mention they would be in trouble if they don't send out spare parts? |
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Post by Gary Cook on Jul 17, 2018 14:52:16 GMT -5
As I posted, that hasn't been my experience. If they were concerned with their ability to handle the XMC-1 updates then surely any warranty volume would also be a consideration. Plus I don't believe that they have any choice, not in Australia anyway, legally they have to honour the warranty and refusing to supply repair parts would be a breach of that. Even after the warranty period has expired under consumer law they would be expected to supply parts for some reasonable time. I suspect that an XMC-1 front panel may well be more complex to service than an internal board replacement, it may even require reprogramming, specialised testing, loading firmware etc. Processes that required in house expertise and/or specialised equipment. Possibly the "new policy" only applied to certain, more complex, servicing. Fortunately my Emotiva gear has been very reliable and I hope to not have to test out their international warranty process any time soon This is quoted from the email. Pretty clear in my opinion. Does the Australian law reach all the way to USA? Just wondering since you mention they would be in trouble if they don't send out spare parts? I note the wording "customer" replacement, I wonder if that applies to professional service centres that specialise in repairing audio gear? Legally, the USA and Australia have a Free Trade Agreement part of which allows for mutual respect for each signatory country's laws. Consumer law, including product warranty, being one of those. For a relatively low cost repair it wouldn't be economic to pursue it, but the threat may be enough to achieve the desired result. Of course when we get into RMC-1 price ranges (around $A10,000 here) then the story changes, particularly with the type of customer that price attracts. Cheers Gary |
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Post by saarg on Jul 19, 2018 7:39:45 GMT -5
This is quoted from the email. Pretty clear in my opinion. Does the Australian law reach all the way to USA? Just wondering since you mention they would be in trouble if they don't send out spare parts? I note the wording "customer" replacement, I wonder if that applies to professional service centres that specialise in repairing audio gear? Legally, the USA and Australia have a Free Trade Agreement part of which allows for mutual respect for each signatory country's laws. Consumer law, including product warranty, being one of those. For a relatively low cost repair it wouldn't be economic to pursue it, but the threat may be enough to achieve the desired result. Of course when we get into RMC-1 price ranges (around $A10,000 here) then the story changes, particularly with the type of customer that price attracts. Cheers Gary Of course they will send it to their approved repair centers. If they would have sent it to a audio repair center I didn't ask about, but assume not. I would have informed my customer about it if it was possible. |
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Post by saarg on Jul 19, 2018 7:40:46 GMT -5
This is quoted from the email. Pretty clear in my opinion. Does the Australian law reach all the way to USA? Just wondering since you mention they would be in trouble if they don't send out spare parts? I note the wording "customer" replacement, I wonder if that applies to professional service centres that specialise in repairing audio gear? Legally, the USA and Australia have a Free Trade Agreement part of which allows for mutual respect for each signatory country's laws. Consumer law, including product warranty, being one of those. For a relatively low cost repair it wouldn't be economic to pursue it, but the threat may be enough to achieve the desired result. Of course when we get into RMC-1 price ranges (around $A10,000 here) then the story changes, particularly with the type of customer that price attracts. Cheers Gary Of course they will send it to their approved repair centers. If they would have sent it to a audio repair center I didn't ask about, but assume not. I would have informed my customer about it if it was possible. |
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Post by libranrabbit on May 23, 2020 16:28:01 GMT -5
Unfortunately I bought in Australia, but what’s gripes me more than paying too much, the distributor I bought from was talking the product RMC-1 down. I would change your distributors, as I bet your not selling that many.
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Post by yeeeha17 on May 23, 2020 16:41:32 GMT -5
Unfortunately I bought in Australia, but what’s gripes me more than paying too much, the distributor I bought from was talking the product RMC-1 down. I would change your distributors, as I bet your not selling that many. Can not blame them, it was a buggy unit for the longest time. I would steer my customer to something else if it wasn’t working properly |
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