Help - I can't validate Dirac Live LE

[atom]

I've been using Dirac Live LE for Emotiva successfully on the same laptop.
It hasn't been installed on any other computers.
I went to use it yesterday, but now I get the following error message:

YOUR PRODUCT INSTALLMENT LIMIT HAS BEEN REACHED, PLEASE CONTACT YOUR VENDOR FOR MORE INFORMATION

I tried uninstalling the program, then re-installing it, but it didn't fix the problem.
Does anyone have any suggestions on how to fix this problem?
Thanks

[hemster]

After uninstalling, did you reboot the laptop before reinstalling? If not, try that.

Failing that, call Emotiva Monday morning.

[geebo]

You also might try this link:

portal.dirac.se/sign_in.php

or

services.dirac.se/activate_serial/oemservices/sign_in.php

[atom]

Wow, thank you for your help.

Your link took me to the installation record for my app.
Apparently upgrading the OS from Windows 8 to Windows 10 caused the problem.

[geebo]

Jan 15, 2018 11:45:06 GMT -5 atom said:

Wow, thank you for your help.

Your link took me to the installation record for my app.
Apparently upgrading the OS from Windows 8 to Windows 10 caused the problem.

Glad it worked for you. I've had to use it a couple times myself.