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Post by wolffcub on Mar 9, 2019 1:21:15 GMT -5
Had a UMC-200 for some time now and decided up change up to the MC-700.
#1 Right after first hook up it stuck on the loading screen. Sat down and after about an hour or trying misc things it finally booted and since then has been powering up fine.
#2 Took the time to just connect a source to the MC and listen / watch a movie prior to trying EmoQ. Noticed when in Direct it only displays 2ch and it can run a few sound processing modes. Thought i would try another source to see whats up...same thing....tried another hdmi cable....same thing....another hdmi port on the MC...same thing. In all scenarios direct is only seeing only PCM 2ch. Not sure why but any source connected and using the sound processing modes like neo or something like PLII are the only ways it will get anything to the rears. And also every single mode sounds like im in a bathroom with a very, very bad echo / sound delay.
#3 Tried the EmoQ because I got frustrated with trying to figure why direct is only 2ch and after EmoQ ran the bathroom echo sound was worse. Moved the mic around and tried multiple times but each time was the same result. Its to the point audio is so echo like you cant understand it at times. Also tried 4 different blu-ray sources again and all my cables in different ports and same results.
I plugged my UMC-200 back in that was reset as i was going to sell it and every thing worked as it should. Direct came up as 3/2+lfe, I had sounds from the rears without having to use a sound processor setting. Even ran EmoQ on it and its perfect. (granted it was previously used with manual settings on it before I unhooked it for the MC-700)
Am i missing something?
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Post by rbk123 on Mar 9, 2019 12:26:37 GMT -5
Probably your hdmi cables - even to the tv. The 700 is very sensitive to them.
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Post by wolffcub on Mar 9, 2019 13:34:39 GMT -5
So then what specific cable shall i try if the current 12 that I own now that are a few years old to just bough a few days ago dont work. Let me guess I need Emotiva specific cables now?
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Post by wolffcub on Mar 9, 2019 15:15:56 GMT -5
So i went out and got a new HDMI cable and same thing.
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Post by creimes on Mar 9, 2019 18:17:53 GMT -5
I would give tech support a call, they should be able to help out, running EMOQ should have nothing to do with HDMI, when purchasing cables for 4K equipment I would make sure they are Category 2 compliant though.
Chad
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Post by rbk123 on Mar 9, 2019 19:46:32 GMT -5
So then what specific cable shall i try if the current 12 that I own now that are a few years old to just bough a few days ago dont work. Let me guess I need Emotiva specific cables now? So i went out and got a new HDMI cable and same thing. No, not Emotiva cables (although their cables are good) but 4k certified cables; and one won't cut it since HDMI is a chain. End to end from the source to the TV has to be 4k quality, even if your source isn't 4k. Get 2 (1 for your source to the MC and 1 for the MC to the TV) and work on getting 1 source working. As for EmoQ, you'll have to call Emo for help on that. Here's an example of good HDMI cable: www.monoprice.com/product?p_id=15431&gclid=EAIaIQobChMI7M6R8qv24AIVhUSGCh0uAAzWEAYYAiABEgJOd_D_BwE If you can't get a single source working then call Emo and get their thoughts; you may have a bad unit.
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Post by The History Kid on Mar 9, 2019 23:04:02 GMT -5
Not that I question whether that would work but I have to say there is absolutely no good reason the cable should have to be 4K certified. The OPs 200 works fine, and it seems that Emotiva is the only one I see that has this issue.
The MC-700 by nature is riddled with problems, it's not even a secret. It sounds to me as if the OP has a faulty unit. I do imagine that Emotiva could resolve that, especially in warranty. However, that being said...the MC-700 is the only unit I've had that's thrown me such a fit when it comes to 4K video or audio - none of the subsequent AVR's that I've had have had any issues.
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Post by 405x5 on Mar 10, 2019 9:31:03 GMT -5
Not that I question whether that would work but I have to say there is absolutely no good reason the cable should have to be 4K certified. The OPs 200 works fine, and it seems that Emotiva is the only one I see that has this issue. The MC-700 by nature is riddled with problems, it's not even a secret. It sounds to me as if the OP has a faulty unit. I do imagine that Emotiva could resolve that, especially in warranty. However, that being said...the MC-700 is the only unit I've had that's thrown me such a fit when it comes to 4K video or audio - none of the subsequent AVR's that I've had have had any issues. I continue to be disappointed, when reading about so many problems with a unit that I suppose, was more or less a replacement for the UMC. And after years now. In fairness, I feel bad for any company these days trying to keep a low/mid priced AV out there, with all the pitfalls HDMI carries along with it. I have the XMC and it’s working very well, but to see that unit trumped for a niche processor with nothing else available (from Emo anyway) is a letdown. Bill
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Post by jonas79 on Mar 10, 2019 15:08:12 GMT -5
Emotiva MC700 are really sensitive on Hdmi cables Good 4K high Speed cables off Good Quality.
All problems people reports are because of the HDMI board and the cirrus chip.
But only 2 channel sound and Hard boot loop must be a faulty unit.
My hickups on the unit are Hdcp dropouts and often when a source starts up, when that happens i got black screen and needs to restart that source to get pitchure.
When switching channels on cable box and soundformat changes from Pcm to others like DD i get a enoying sound in the speakers have been nice if they could mute this in firmware.
Got all my 4K sources with new HDMI cables and from firmware 2.9.2 PS4 Pro worked not before and beta 2.9.3 also Good
EmoQ are not correct so prefer manual setup in My setup.
Asked earlier if they gave up on firmware updates and resolve the hickups with no answer back.
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Post by The History Kid on Mar 10, 2019 15:32:49 GMT -5
Asked earlier if they gave up on firmware updates and resolve the hickups with no answer back. That actually was the answer. No. Support for the MC-700 seems to have ended.
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Post by rbk123 on Mar 10, 2019 19:13:18 GMT -5
Not that I question whether that would work but I have to say there is absolutely no good reason the cable should have to be 4K certified. The OPs 200 works fine, and it seems that Emotiva is the only one I see that has this issue. No one ever said there is a good reason for having certified cables, but it is the reality of the MC if you want it to work well. This processor has a lot of warts.
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Post by wolffcub on Mar 11, 2019 0:26:19 GMT -5
With all the issues regarding how sensitive it is to cables and it seems you need to worry about this even more so for 4K. What if I as of yet I’m not actually running any 4K. Plan was to start with the MC and start my venture. I also needed a new unit that could handel more HDMI inputs as the Umc was short for me. So even running a source like a HD DVD, Xbox one, HTPC, or a pioneere elite player etc... I need to go grab all new cables for every single source ? And at this moment if I’m not 4K I still need to buy and re- fish a new HDMI cable in my wall from my per/pro to the non 4K tv just so I can use the MC to watch pesant vision non 4K resolution? Is this unit strictly for 4K sources and displays and non supportive of other devices ?
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Post by jonas79 on Mar 11, 2019 4:39:38 GMT -5
With all the issues regarding how sensitive it is to cables and it seems you need to worry about this even more so for 4K. What if I as of yet I’m not actually running any 4K. Plan was to start with the MC and start my venture. I also needed a new unit that could handel more HDMI inputs as the Umc was short for me. So even running a source like a HD DVD, Xbox one, HTPC, or a pioneere elite player etc... I need to go grab all new cables for every single source ? And at this moment if I’m not 4K I still need to buy and re- fish a new HDMI cable in my wall from my per/pro to the non 4K tv just so I can use the MC to watch pesant vision non 4K resolution? Is this unit strictly for 4K sources and displays and non supportive of other devices ? I switch out all My HDMI cables when i bought the Mc700. High Quality 18 Gb/s 2.0B cables to be sure. Price was high but i get Good pitchure and sound. It is not strictly a 4K processor but very sensitive on cables. 2.9.2 Firmware or 2.9.3 Works Good with PS4 Pro and Xbox One X. Older firmware dont give pitchure at all with 4K content. Same with my 4K Bluray player so was really nice when 2.9.2 firmware got released. This unit dont support Dolby Vision but "IOTAVX AVX1" does and that unit builds on the same plattform so its possible to solve.
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Post by rbk123 on Mar 11, 2019 9:03:37 GMT -5
With all the issues regarding how sensitive it is to cables and it seems you need to worry about this even more so for 4K. What if I as of yet I’m not actually running any 4K. Plan was to start with the MC and start my venture. I also needed a new unit that could handel more HDMI inputs as the Umc was short for me. So even running a source like a HD DVD, Xbox one, HTPC, or a pioneere elite player etc... I need to go grab all new cables for every single source ? And at this moment if I’m not 4K I still need to buy and re- fish a new HDMI cable in my wall from my per/pro to the non 4K tv just so I can use the MC to watch pesant vision non 4K resolution? Is this unit strictly for 4K sources and displays and non supportive of other devices ? In reverse order. First, I would test the certified cables to the tv first and get one source working *before* doing any fishing of cables through the wall. Start with 2 cables and if that works, then leave the TV cable but move the source cable to the other sources and see if they work. Only then get the rest of the cables as well. If you can't get one or several of the sources to work, you'll need to call Emo's support. Second, if you eventually go to 4K, keep in mind this processor can only do HDMI 2.0a which is going to severely limit the benefit of any 4K tech you end up buying. Then as the newer tech continues to change, you run the risk of more problems down the road that would normally be fixed via firmware but Emo has moved on. You basically bought an obsolete processor if you will be a 4K person. If you're a 1080p person, you bought a very good sounding processor (with warts) if you can get it stable with your cables and gear. Personally, I would recommend returning it if you still can, and get an HDMI switcher to extend the life of your UMC. Then get something better - either used or save up some more $$ until you can afford something new. There will be lots of good 4K processors getting cheaper and cheaper as the next gen of 4K capable processors continue rolling out. And for reference purposes I have an MC-700 in a setup of mine.
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Post by wolffcub on Mar 11, 2019 14:40:01 GMT -5
So do you think the HDMI from the MC to TV is causing it only allow all HDMI inputs to see 2 ch form any input source?
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Post by kevinc25 on Mar 14, 2019 19:10:31 GMT -5
#1 Right after first hook up it stuck on the loading screen. Sat down and after about an hour or trying misc things it finally booted and since then has been powering up fine. I had being stuck on loading and it was caused by a combination of setting Options/Standby Video to OFF while using a Roku Ultra as a source. Emo support helped me troubleshoot it - problem fixed by switching the setting to ON which is I think the default setting. In detail, I have two MC700s (two locations). The first has two screens from it, so I have it set up using both HDMI outputs and have always left the standby video on so it passes the last selected source video and audio to a remote TV that does not need the amp/speakers on. Everything is always fine, with inputs Roku Ultra, Apple TV, HTPC, 4K Chromecast and I experience very few quirks. However at my second location I have only the main screen and after running EmoQ I made the mistake of setting Options/Standby Video to OFF for tidiness and the next day ran into the LOADING screen. Removing the Roku allowed the MC700 to boot up properly and after changing the setting to ON everything was fine again. Emo support explained that they have seen this with some of the more recent Roku variants. The issue seems to be that the Roku tries to draw a small amount of power from the MC700 via the HDMI all the time, including when the MC700 is in standby. When it switches on from standby the current draw is detected and causes boot to hang. Hence the fix is to put Standby Video to ON, where it provides enough current to the HDMI inputs all the time to prevent the issue. For the record, I really like the MC700 - that's why I bought a second one - and find it almost completely quirk free since I upgraded the firmware to 2.9.3. I was also really impressed by support, as the person who answered the phone told me how to fix my issue in about one minute flat...
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Post by Ex_Vintage on Mar 14, 2019 21:22:27 GMT -5
When I first got the MC I had several calls to EMO for assistance in getting a solid set-up. I was running HDMI from a PC to the MC for audio and video. No big issues, just had to figure our the sound settings on my PC AV card and some issues with CEC set-up. I ran a cheap non-certified HDMI cable 25ft to the MC without any issues. No 4k, I used HDMI4 input. Some time later I got a new PC and had all sorts of drop-out / non-sync issues until I replaced the cheap HDMI cable with a Monoprice 4K certified cable. Now I run the same 25ft HDMI connection with no issues (again no 4K use). I have had no issues with a cheap 3ft cable from the MC to my TV and ARC works fine. Most of my use is with the a network player for music and an occasional CD or some vinyl. I use a 4K BluRay player to the HDMI5 input with no issues (that connection is a 3ft certified cable) I do not use expensive cables, they are from Monoprice.
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Post by thrillcat on Mar 15, 2019 9:00:17 GMT -5
Just for giggles, what source are you trying that you're only getting 2ch from, and are you sure the device is sending more than 2ch? It honestly sounds to me like you're only sending the MC 2ch.
What is the configuration? Are you trying to feed audio from the TV?
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Post by wolffcub on Mar 19, 2019 12:46:14 GMT -5
All of my sources were outputting on all channels when connected to my UMC. My dvd player, my HD player, my pc, my game consoles. The first time sources were connected it would only say 2ch, even after playing with output option on the sources still only 2 ch. Tv was not being used to feed audio.
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