Lsc
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Post by Lsc on Jun 18, 2022 8:49:41 GMT -5
I've fixed Apple TV Netflix Atmos issue. I've followed suggestion which some user posted on reddit. First, set Apple TV 1080p SDR mode. On this point, Netflix app still not showed "ATMOS" badge on contents but ATMOS will kick in on receiver when playing it. Still movies or series not showing ATMOS badge but 5.1 Go to setting, set video to 4K SDR, YBCR 4.2.0, match dynamic range ON, match frame rate ON. Go to Netflix, now all ATMOS badges will be appear on movies and series info, all should be fixed. It is weird, change to 1080p from 4K, and return to 4K again do the trick, it fixes some handshake process and.... how??? Of course it doesn't matter as long as that fixes last until my device's lifetime finish.  I’ve had my own intermittent issues with audio dropouts when playing Atmos content on ATV4k. This has occurred across Emotiva XMC-2, Denon and Arcam AVRs, so it cant be the AVRs fault. Mostly Netflix but sometimes Apple TV+ and other apps and only on Atmos content. I finally found a solution on an AVS Forum to change the ATV4k from wired to wi-fi. I am amazed that this has eliminated the audio dropouts and I am at a total loss to understand why this fixes the problem. Every other device has always worked better with hard wired network connection. Go figure. So I think that the ATV4k is a work (hopefully) in progress, although it really should have been bullet proof by now, Apple needs to start caring more about this platform. Is there anything in your wired Ethernet that limits bandwidth? I had to buy something to replace the wired splitter that Emotiva provided in their Dirac kit because it limits the bandwidth to 100 megabits. I couldn’t understand why my gigabit plan was performing so poorly with my PS5 and that was the culprit. Now my wired Internet operates over 800 mB. |
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Post by jbrunwa on Jun 18, 2022 11:38:49 GMT -5
I’ve had my own intermittent issues with audio dropouts when playing Atmos content on ATV4k. This has occurred across Emotiva XMC-2, Denon and Arcam AVRs, so it cant be the AVRs fault. Mostly Netflix but sometimes Apple TV+ and other apps and only on Atmos content. I finally found a solution on an AVS Forum to change the ATV4k from wired to wi-fi. I am amazed that this has eliminated the audio dropouts and I am at a total loss to understand why this fixes the problem. Every other device has always worked better with hard wired network connection. Go figure. So I think that the ATV4k is a work (hopefully) in progress, although it really should have been bullet proof by now, Apple needs to start caring more about this platform. Is there anything in your wired Ethernet that limits bandwidth? I had to buy something to replace the wired splitter that Emotiva provided in their Dirac kit because it limits the bandwidth to 100 megabits. I couldn’t understand why my gigabit plan was performing so poorly with my PS5 and that was the culprit. Now my wired Internet operates over 800 mB. No. My Wi-Fi access point plugs into the same gigabit switch as the ATV4k used. It’s interesting that Video is unaffected when Atmos audio dropouts occur on the ATV4k. Although a number of users have reported the dropouts, to my knowledge Apple has not acknowledged the problem, and it has persisted over multiple firmware releases. Changing match frame rate to off reduces but does not eliminate the dropouts. Disabling Atmos on the ATV4k eliminates the dropouts but also eliminates Atmos. Only switching the ATV4k over to Wi-Fi seems to eliminate the dropouts. |
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ttocs
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Post by ttocs on Jun 18, 2022 12:47:17 GMT -5
Is there anything in your wired Ethernet that limits bandwidth? I had to buy something to replace the wired splitter that Emotiva provided in their Dirac kit because it limits the bandwidth to 100 megabits. I couldn’t understand why my gigabit plan was performing so poorly with my PS5 and that was the culprit. Now my wired Internet operates over 800 mB. No. My Wi-Fi access point plugs into the same gigabit switch as the ATV4k used. It’s interesting that Video is unaffected when Atmos audio dropouts occur on the ATV4k. Although a number of users have reported the dropouts, to my knowledge Apple has not acknowledged the problem, and it has persisted over multiple firmware releases. Changing match frame rate to off reduces but does not eliminate the dropouts. Disabling Atmos on the ATV4k eliminates the dropouts but also eliminates Atmos. Only switching the ATV4k over to Wi-Fi seems to eliminate the dropouts. I saw you have your ATV4K wired, try wireless. On another forum I’m on there are a bunch of folks with ATV4K ATMOS audio dropouts, most have had lengthy support conversations via email and phone with Apple. I use wifi for mine with no issue. But as soon as I wired it, it was dropout city. They reported this to Apple. Others have confirmed that when they switched to wifi the problem went away. |
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Post by jbrunwa on Jun 18, 2022 13:01:39 GMT -5
No. My Wi-Fi access point plugs into the same gigabit switch as the ATV4k used. It’s interesting that Video is unaffected when Atmos audio dropouts occur on the ATV4k. Although a number of users have reported the dropouts, to my knowledge Apple has not acknowledged the problem, and it has persisted over multiple firmware releases. Changing match frame rate to off reduces but does not eliminate the dropouts. Disabling Atmos on the ATV4k eliminates the dropouts but also eliminates Atmos. Only switching the ATV4k over to Wi-Fi seems to eliminate the dropouts. I saw you have your ATV4K wired, try wireless. On another forum I’m on there are a bunch of folks with ATV4K ATMOS audio dropouts, most have had lengthy support conversations via email and phone with Apple. I use wifi for mine with no issue. But as soon as I wired it, it was dropout city. They reported this to Apple. Others have confirmed that when they switched to wifi the problem went away. Yep. So far no Atmos audio dropouts after switching the ATV4k from wired to Wi-Fi. Incredible but apparently true. |
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LCSeminole
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Post by LCSeminole on Jun 18, 2022 16:36:24 GMT -5
Just found this on "iDownLoadBlog". Looks like this ATV4K/DolbyAtmos dropout problem was first documented by Apple was Sept 2021. It's also an on-going support thread on the Apple Support forums. Quite interesting as it appears to have started when iOS 15 released, so manifested in the software. I would hope they can fix this, but will they really spend much time on this especially with iOS 16 due in a few months. Luckily I haven't experienced this problem on any of the DolbyAtmos capable apps(PrimeVideo/Disney+/AppleTV+) and ironically I'm exclusively using an ethernet connection. www.idownloadblog.com/2022/05/06/apple-tv-dolby-atmos-audio-issues/ |
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Post by geebo on Jun 18, 2022 21:40:57 GMT -5
Just found this on "iDownLoadBlog". Looks like this ATV4K/DolbyAtmos dropout problem was first documented by Apple was Sept 2021. It's also an on-going support thread on the Apple Support forums. Quite interesting as it appears to have started when iOS 15 released, so manifested in the software. I would hope they can fix this, but will they really spend much time on this especially with iOS 16 due in a few months. Luckily I haven't experienced this problem on any of the DolbyAtmos capable apps(PrimeVideo/Disney+/AppleTV+) and ironically I'm exclusively using an ethernet connection. www.idownloadblog.com/2022/05/06/apple-tv-dolby-atmos-audio-issues/I get no dropouts either using the original ATV4K with an Ethernet connection. I get about 900 Mbps running the Ookla Speedtest app on the ATV while I'd get about 200Mbps using wireless AC (AKA WiFi 5). |
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ttocs
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Post by ttocs on Jun 19, 2022 9:25:39 GMT -5
Just found this on "iDownLoadBlog". Looks like this ATV4K/DolbyAtmos dropout problem was first documented by Apple was Sept 2021. It's also an on-going support thread on the Apple Support forums. Quite interesting as it appears to have started when iOS 15 released, so manifested in the software. I would hope they can fix this, but will they really spend much time on this especially with iOS 16 due in a few months. Luckily I haven't experienced this problem on any of the DolbyAtmos capable apps(PrimeVideo/Disney+/AppleTV+) and ironically I'm exclusively using an ethernet connection. www.idownloadblog.com/2022/05/06/apple-tv-dolby-atmos-audio-issues/I get no dropouts either using the original ATV4K with an Ethernet connection. I get about 900 Mbps running the Ookla Speedtest app on the ATV while I'd get about 200Mbps using wireless AC (AKA WiFi 5). The key with using wired is to limit the bandwidth down to around 30Mbps. When it's not limited, the streaming bursts happen less often, swing to around 100Mbps about every 8 seconds then back down to zero. There must be something messed up with the wired circuit that can't handle this as well as the wifi circuit. Limiting the bandwidth to 30Mbps allowed an almost continuous stream and had very few audio dropouts when watching DV ATMOS content. WiFi full bandwidth = No audio dropouts Wired Full bandwidth = Lots of audio dropouts Wired Limited Bandwidth = Very few audio dropouts I used QoS to limit the bandwidth for the ATV4K. One of the guys I was conversing with reported this to Apple. He got the same results as me. |
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Post by geebo on Jun 19, 2022 11:22:52 GMT -5
I get no dropouts either using the original ATV4K with an Ethernet connection. I get about 900 Mbps running the Ookla Speedtest app on the ATV while I'd get about 200Mbps using wireless AC (AKA WiFi 5). The key with using wired is to limit the bandwidth down to around 30Mbps. When it's not limited, the streaming bursts happen less often, swing to around 100Mbps about every 8 seconds then back down to zero. There must be something messed up with the wired circuit that can't handle this as well as the wifi circuit. Limiting the bandwidth to 30Mbps allowed an almost continuous stream and had very few audio dropouts when watching DV ATMOS content. WiFi full bandwidth = No audio dropouts Wired Full bandwidth = Lots of audio dropouts Wired Limited Bandwidth = Very few audio dropouts I used QoS to limit the bandwidth for the ATV4K. One of the guys I was conversing with reported this to Apple. He got the same results as me. With the ATV4k original version I get zero Atmos dropouts running full bandwidth. Maybe it's only the gen 2 ATV4k but I think that's what LC is using and he gets no dropouts with a wired connection either. |
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ttocs
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Post by ttocs on Jun 19, 2022 11:41:54 GMT -5
The key with using wired is to limit the bandwidth down to around 30Mbps. When it's not limited, the streaming bursts happen less often, swing to around 100Mbps about every 8 seconds then back down to zero. There must be something messed up with the wired circuit that can't handle this as well as the wifi circuit. Limiting the bandwidth to 30Mbps allowed an almost continuous stream and had very few audio dropouts when watching DV ATMOS content. WiFi full bandwidth = No audio dropouts Wired Full bandwidth = Lots of audio dropouts Wired Limited Bandwidth = Very few audio dropouts I used QoS to limit the bandwidth for the ATV4K. One of the guys I was conversing with reported this to Apple. He got the same results as me. With the ATV4k original version I get zero Atmos dropouts running full bandwidth. Maybe it's only the gen 2 ATV4k but I think that's what LC is using and he gets no dropouts with a wired connection either. This is where Emotiva processors have an advantage. The guys I know that are having the most problems are using Marantz and one has a Trinnov. |
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LCSeminole
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Post by LCSeminole on Jun 19, 2022 11:58:44 GMT -5
The key with using wired is to limit the bandwidth down to around 30Mbps. When it's not limited, the streaming bursts happen less often, swing to around 100Mbps about every 8 seconds then back down to zero. There must be something messed up with the wired circuit that can't handle this as well as the wifi circuit. Limiting the bandwidth to 30Mbps allowed an almost continuous stream and had very few audio dropouts when watching DV ATMOS content. WiFi full bandwidth = No audio dropouts Wired Full bandwidth = Lots of audio dropouts Wired Limited Bandwidth = Very few audio dropouts I used QoS to limit the bandwidth for the ATV4K. One of the guys I was conversing with reported this to Apple. He got the same results as me. With the ATV4k original version I get zero Atmos dropouts running full bandwidth. Maybe it's only the gen 2 ATV4k but I think that's what LC is using and he gets no dropouts with a wired connection either. Yes my ATV4K connected to the RMC-1 was made in 2021, so 2nd Gen ATV4K if you will. My fiber optic internet plan through MetroNet is 500 Mbps, though when I measure it through, Ookla(ie Speedyest.net), I get 506Mbps up/506 down. I’ve now read quite a few posts on different forums and know the audio dropouts occur with different brand processors/receivers, so the dropouts are real. I’m just not having in them in my home theater. I’m just curious what’s causing this for those that are. |
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Post by ttocs on Jun 19, 2022 18:29:18 GMT -5
There was an issue with the Dolby disc that made me stop using it. I'm going to be out until late tonight, but I'll check tonight to refresh my memory about this. I too had huge bass - but only with certain tracks on that disc. Stay tuned. I actually downloaded these files off their site years ago, but they’ve since disappeared, I didn’t know they were available on disk. If marcl ’s explanation makes sense, what I’m seeing could be normal. As I mentioned, the final result doesn’t sound bass heavy, but I’m interested in what you find. I've been out most of the last couple days at music fests and am pretty beat, so finally got a chance to work on the Dolby Disc. The main reason I stopped using the disc is because it doesn't play well in the Panasonic player. I thought maybe it was due to something with the communication between processor and what the disc/player were trying for, but today I discovered that it's actually the Panasonic player that doesn't play the disc well. It seems to get stuck with certain tracks, forcing me to power off the player. So today I took out an LG player that I've never used much, it was handy, the Sony is in the basement, and the LG plays the disc just fine. Who knew? So here is what I measured with REW's RTA. The first image is with the system setup as 7.1.4, so everything other than that spec is up or down mixed. The second image is changing the system setup for each spec. Only the L, R, C, and LFE are represented. L&R=Large, C=Small, Center Sub=Mono. There is a difference seen when comparing the up/down-mixed vs the exact-setup, which is interesting in itself.   Notice in both that 5.1.2 plays the LFE only barely above the levels of LRC bass. The two 7.x.x setups have massively elevated LFE. Changing the Fronts to Small doesn't alter the outcome. Something to keep in mind is that with each test file or disc or app, they ALL have some tracks or selections that don't "seem" to work correctly. It's a really mixed bag of what works as expected and what doesn't. With the Studio Six Digital "Sound Signal Generator" app, when pink noise selection is played with the Dolby ATMOS selected, the LFE is +30dB. Compare this with the Dolby Disc's +20dB for the 7.1.4/7.1.2 setups. But, when a 7s Sweep is selected along with the 7.1 speaker selection in the Studio Six app it's all back to normal with LFE being at +10dB, but not with ATMOS selected which has LFE at +40dB !!!!!! So watch out when using some of these generators. I don't know what the frequency spread is with any of these discs/tracks/apps. So it's difficult to gauge what 'da heck is goin' on. Sorry for speaking in technical jargon. You remember that movie, Jason And The Jargonauts, right? REW When I use Generator in REW and select Full Range, the result is that LFE is +10dB above any speaker channel. But if I use Sub Cal for the subs, and use Speaker Cal for the speaker channels, then the difference is that LFE is now +25dB above speaker channels. So, if I were using REW to level the XMC-2 speaker and sub channels, then I would select Full Range and just know that the sub channels should be at +10dB and not to lower the sub channels down to equal the speaker channels. |
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Post by AudioHTIT on Jun 19, 2022 21:56:33 GMT -5
I actually downloaded these files off their site years ago, but they’ve since disappeared, I didn’t know they were available on disk. If marcl ’s explanation makes sense, what I’m seeing could be normal. As I mentioned, the final result doesn’t sound bass heavy, but I’m interested in what you find. , so finally got a chance to work on the Dolby Disc. The main reason I stopped using the disc is because it doesn't play well in the Panasonic player. I thought maybe it was due to something with the communication between processor and what the disc/player were trying for, but today I discovered that it's actually the Panasonic player that doesn't play the disc well. It seems to get stuck with certain tracks, forcing me to power off the player. So today I took out an LG player that I've never used much, it was handy, the Sony is in the basement, and the LG plays the disc just fine. Who knew? So here is what I measured with REW's RTA. The first image is with the system setup as 7.1.4, so everything other than that spec is up or down mixed. The second image is changing the system setup for each spec. Only the L, R, C, and LFE are represented. L&R=Large, C=Small, Center Sub=Mono. There is a difference seen when comparing the up/down-mixed vs the exact-setup, which is interesting in itself. <button disabled="" class="c-attachment-insert--linked o-btn--sm">Attachment Deleted</button> <button disabled="" class="c-attachment-insert--linked o-btn--sm">Attachment Deleted</button> Notice in both that 5.1.2 plays the LFE only barely above the levels of LRC bass. The two 7.x.x setups have massively elevated LFE. Changing the Fronts to Small doesn't alter the outcome. Something to keep in mind is that with each test file or disc or app, they ALL have some tracks or selections that don't "seem" to work correctly. It's a really mixed bag of what works as expected and what doesn't. With the Studio Six Digital "Sound Signal Generator" app, when pink noise selection is played with the Dolby ATMOS selected, the LFE is +30dB. Compare this with the Dolby Disc's +20dB for the 7.1.4/7.1.2 setups. But, when a 7s Sweep is selected along with the 7.1 speaker selection in the Studio Six app it's all back to normal with LFE being at +10dB, but not with ATMOS selected which has LFE at +40dB !!!!!! So watch out when using some of these generators. I don't know what the frequency spread is with any of these discs/tracks/apps. So it's difficult to gauge what 'da heck is goin' on. Sorry for speaking in technical jargon. You remember that movie, Jason And The Jargonauts, right?REW When I use Generator in REW and select Full Range, the result is that LFE is +10dB above any speaker channel. But if I use Sub Cal for the subs, and use Speaker Cal for the speaker channels, then the difference is that LFE is now +25dB above speaker channels. So, if I were using REW to level the XMC-2 speaker and sub channels, then I would select Full Range and just know that the sub channels should be at +10dB and not to lower the sub channels down to equal the speaker channels. What the hell are you doing going to music festivals when you could be home running test sweeps 🤷♂️ what-ever! I never considered that different files would give different results (other than fewer speakers). I’ll have to try my other downloaded files to see how they compare vs your disk files, but I again wonder why they pulled them. Really interesting that you get such extreme results. When you say the “Sound Generator App” I assume your referring to the TV? I don’t have the Atmos module, but when I used it a while back, I couldn’t get any output when surround 7.1 was selected (5.1 worked fine), I reported it but haven’t gotten any response from my last two reports to Andrew, I need to test it again. What I found ‘comforting’ in my tests, was that outside of the subwoofer anomalies (which seem to have a viable explanation and could be predicted), the internal tones and external tones were within 1 dB. The Ray Harryhousen? (is there another?) Know the movie, not the line, but it’s been a while. 👍 |
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Post by AudioHTIT on Jun 19, 2022 23:01:06 GMT -5
… With the Studio Six Digital "Sound Signal Generator" app, when pink noise selection is played with the Dolby ATMOS selected, the LFE is +30dB. … Since you have the TV Surround Generator App, will you test something for me? When I select Dolby Digital 7.1 and Pink Full, I get no sound out of any speaker. If I switch to Pink Mid, it works fine, as does all of 5.1. Can you duplicate this? Attachment Deleted |
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ttocs
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Post by ttocs on Jun 20, 2022 2:16:56 GMT -5
What the hell are you doing going to music festivals when you could be home running test sweeps 🤷♂️ what-ever! Apparently, it's how I get exercise now. My brother started a new fresh sparkling Tequila drink company that's growing exponentially, so I have to hear some pretty great music, talk to lots of really nice folks, and do a lot more moving around than I've done in quite a while. When you say the “Sound Generator App” I assume your referring to the TV? I don’t have the Atmos module, but when I used it a while back, I couldn’t get any output when surround 7.1 was selected (5.1 worked fine), I reported it but haven’t gotten any response from my last two reports to Andrew, I need to test it again. Yes, that's the one. I haven't gotten a response either. The Dolby Disc 7.x.x tracks have the high bass level, but it's +20dB, whereas the Studio Six app has more. My though is that there's multiples of 10dB floating around in there that's not being coded correctly. Now that my brain is engaged in this again, I may explore a couple more thoughts on it. What I found ‘comforting’ in my tests, was that outside of the subwoofer anomalies (which seem to have a viable explanation and could be predicted), the internal tones and external tones were within 1 dB. Yeah, that part is nice, that at least the speaker channels do what they're supposed to do. The Ray Harryhousen? (is there another?) Know the movie, not the line, but it’s been a while. 👍 I was having fun with the movie title and referring to my "what 'da heck is goin' on" lingo. But yes, that's the movie! |
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ttocs
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Post by ttocs on Jun 20, 2022 2:24:17 GMT -5
… With the Studio Six Digital "Sound Signal Generator" app, when pink noise selection is played with the Dolby ATMOS selected, the LFE is +30dB. … Since you have the TV Surround Generator App, will you test something for me? When I select Dolby Digital 7.1 and Pink Full, I get no sound out of any speaker. If I switch to Pink Mid, it works fine, as does all of 5.1. Can you duplicate this? <button disabled="" class="c-attachment-insert--linked o-btn--sm">Attachment Deleted</button> Mine does the same. I've had to try some of the different tone/noise/sweeps with each speaker channel count selection when one thing or another doesn't make sound. But 'ya gotta be careful with some of them and subwoofer level, so low volume first! One of these days I'm going to try the disc in my OPPO 105 and drive the amp directly to find out what happens, if it can even play the disc. |
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Lsc
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Post by Lsc on Jun 20, 2022 3:15:24 GMT -5
With the ATV4k original version I get zero Atmos dropouts running full bandwidth. Maybe it's only the gen 2 ATV4k but I think that's what LC is using and he gets no dropouts with a wired connection either. Yes my ATV4K connected to the RMC-1 was made in 2021, so 2nd Gen ATV4K if you will. My fiber optic internet plan through MetroNet is 500 Mbps, though when I measure it through, Ookla(ie Speedyest.net), I get 506Mbps up/506 down. I’ve now read quite a few posts on different forums and know the audio dropouts occur with different brand processors/receivers, so the dropouts are real. I’m just not having in them in my home theater. I’m just curious what’s causing this for those that are. I also have metronet (1 gig - probably a waste) and ATV4K and no dropouts via wired. What an unusual bug for some folks. One of my ATV4K was acting a little weird where I had to restart it every couple of days to clear it, so I did a reset and now it works just like the other one with no problems. |
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Post by marcl on Jun 20, 2022 11:02:04 GMT -5
Since you have the TV Surround Generator App, will you test something for me? When I select Dolby Digital 7.1 and Pink Full, I get no sound out of any speaker. If I switch to Pink Mid, it works fine, as does all of 5.1. Can you duplicate this? <button disabled="" class="c-attachment-insert--linked o-btn--sm">Attachment Deleted</button> Mine does the same. I've had to try some of the different tone/noise/sweeps with each speaker channel count selection when one thing or another doesn't make sound. But 'ya gotta be careful with some of them and subwoofer level, so low volume first! One of these days I'm going to try the disc in my OPPO 105 and drive the amp directly to find out what happens, if it can even play the disc. + AudioHTIT I did a run at this with my system. Setup was fixed at 7.1.4 with Center Sub=LFE and Bass Management going to two large Fronts.  - REW seems to not tell the processor that Output 4 is LFE if you use full bandwidth noise instead of Sub Cal noise
- Atmos Demo BD is fine for my 7.1.4 configuration and also 7.1.2
- Atmos Demo BD does not trigger the +10 LFE for 5.1.4
- Atmos Demo BD is -5db LFE for 5.1.2
- Atmos Demo BD plays front and back tops together when the test set is x.1.2 but I have four tops, and so their level is up 2-4db as expected
- AppleTV Studio Six app is pretty good except LFE looks to be getting double +10 boost (and then some)
- XMC-2 is playing LFE a little hot.
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Post by Deleted on Jun 20, 2022 17:15:02 GMT -5
Strongly suspect the delay in firmware indicates that we will probably have to wait for the new HDMI 2.1 board - and pray that whatever software fix comes with it kills more bugs than it creates.... In fact the firmware update has taken so long that my RMC-1 would/will be the last piece in my signal chain to become HDMI 2.1 compliant.
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Post by bitzerjdb on Jun 20, 2022 17:20:34 GMT -5
No. My Wi-Fi access point plugs into the same gigabit switch as the ATV4k used. It’s interesting that Video is unaffected when Atmos audio dropouts occur on the ATV4k. Although a number of users have reported the dropouts, to my knowledge Apple has not acknowledged the problem, and it has persisted over multiple firmware releases. Changing match frame rate to off reduces but does not eliminate the dropouts. Disabling Atmos on the ATV4k eliminates the dropouts but also eliminates Atmos. Only switching the ATV4k over to Wi-Fi seems to eliminate the dropouts. I saw you have your ATV4K wired, try wireless. On another forum I’m on there are a bunch of folks with ATV4K ATMOS audio dropouts, most have had lengthy support conversations via email and phone with Apple. I use wifi for mine with no issue. But as soon as I wired it, it was dropout city. They reported this to Apple. Others have confirmed that when they switched to wifi the problem went away. This stuff is WEIRD. My ATV4k has never had a dropout and it has always been wired. I really do miss when you could plug in stuff and it just worked :-) |
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ttocs
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Post by ttocs on Jun 20, 2022 19:54:02 GMT -5
I saw you have your ATV4K wired, try wireless. On another forum I’m on there are a bunch of folks with ATV4K ATMOS audio dropouts, most have had lengthy support conversations via email and phone with Apple. I use wifi for mine with no issue. But as soon as I wired it, it was dropout city. They reported this to Apple. Others have confirmed that when they switched to wifi the problem went away. This stuff is WEIRD. My ATV4k has never had a dropout and it has always been wired. I really do miss when you could plug in stuff and it just worked :-) I've currently got 4 disc video players, and they each have their own personality. Then there's all the ATV versions and which firmware version they might be on. I suspect an interplay of ATV4K 2021, wired, then which processor is used, and, which router is used with what settings. Other Emotiva owners on another forum are amongst the group with the least amount of ATV4K NETFLIX/ATMOS audio dropouts. I've PM'd with a couple of them when others were becoming vocal about the issue. I'm pretty sure it's an Apple issue, and only because of the disparity of performance via WiFi vs Wired. I knew going in that the ATV series has always preferred WiFi - especially with the release of the ATV4K when I read about its WiFi, but never thought that wired would be worse. |
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