How do I upgrade my MC-700 firmware?

[burnchar]

The instructions, which are oddly not included with any of the firmware release posts, says to physically power off the unit, put a FAT32-formatted USB stick with MC_700Release.bin into the UPGRADE port, switch the unit 's power on, then turn it on and POOF! Upgrade done.

I am at 2.9.0. No firmware is detected. I tried two USB sticks (a 1GB Sandisk Cruzer and an 8GB Sandisk Cruzer Titanium) I used with the MC-700. I tried both FAT16 and FAT32. I have tried reformatting, recopying, rebuilding the partition.

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From the manual found here: cdn.shopify.com/s/files/1/2572/6926/files/BASX_MC-700_User_Manual_v11-1.pdf

1) Download the firmware file from our website or the link or e-mail attachment provided by our
Technical Support representative.
2) Place the firmware update file on a USB stick formatted with the Fat32 operating system
(any commercial USB stick formatted to work on both Apple and Windows computers should
work fine). Place the file into the main or root directory of the stick.
Note: If the firmware update is provided in the form of an archive, such as a Zip file, extract the
firmware update file from the archive onto the stick.
3) Turn off your MC-700 (using the Power Switch on the rear panel).
4) Insert the USB stick with the firmware update file into the USB port on the MC-700 rear panel
labelled USB Update.
5) Switch the MC-700 On (using the Power Switch on the rear panel).
6) When the front panel Power / Standby button stops blinking, press it to tun[sic] the MC-700 On.
6[sic]) Your MC-700 will automatically detect and install the firmware update.
7) Once the firmware update is complete, the MC-700 will notify you, and then start normally.
8) Turn the MC-700 Off and remove the USB stick.
9) We strongly recommend resetting your MC-700 (Load Default from the Setup Menu) after
performing a firmware update. Note that this will clear all configuration settings

[leefdalucky]

A little embarrassing, but the first time I did it, I had it in the wrong USB port.
(you saw there are 2). Not sure how else to help, since it looks like you already figured out the Upgrade Port vs the Bluetooth one.
I had success when I used a 8gb Kingston DataTraveller.
prior to update i reset factory settings. turned off with button, then back rocker switch.
Put in USB. Turned rocker on. Pressed on button.
I was pretty darn fast, too. little to no messages on the front display. It just shuts off. Rocker off. Pull USB. Then when I put the rocker on (in the back) and power up'd. It suddenly said 3.1.3 on the front display. Bingo.
Fat 32 should have done it for you.

[jsp]

I download the firmware from a laptop to Dropbox. Can I connect my laptop to the MC700 and access the firm ware from Dropbox for updating?

[AudioHTIT]

Sept 24, 2022 13:46:55 GMT -5 jsp said:

I download the firmware from a laptop to Dropbox. Can I connect my laptop to the MC700 and access the firm ware from Dropbox for updating?

No, read the first few steps in the first post, download the file to your laptop and copy it to a flash drive.

[vcautokid]

AudioTT is spot on! This is not hard to do. Many products that do firmware updates use what is known as a Binary file, or .bin extension typically. Your device you are updating too pulls the firmware update from the flash drive. The file should be on the root directory and nothing else should be on that flash drive. The device, a Preamplifier Processor following the documentation you have will be fetched by the Preamplifier Processor and run the update. Simple as that. You don't need anything but the documentation and a flash drive and do as the documentation tells you to do. As an aside, never interrupt power to the unit as it is updating. That would make for a very bad day.