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Post by Ex_Vintage on Apr 26, 2021 16:58:42 GMT -5
I could not find any info on this so, I will explain my blunder...
I inadvertently disabled the front control buttons AND the IR input to the XMC-1. Could not control the unit at all and even the power button would not work. I powered the unit down with the rear panel switch, and now I am dead in the water.
I cannot turn it on with remote or manually. Yikes!
HELP!
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Post by doc1963 on Apr 26, 2021 17:09:01 GMT -5
I could not find any info on this so, I will explain my blunder... I inadvertently disabled the front control buttons AND the IR input to the XMC-1. Could not control the unit at all and even the power button would not work. I powered the unit down with the rear panel switch, and now I am dead in the water.
I cannot turn it on with remote or manually. Yikes!
HELP!
From the owners manual... “ If you accidentally become locked out of the XMC-1 by disabling all controls, including the remote control, you can override this feature and access the setup Advanced Menu by HOLDING THE ENTER BUTTON DOWN WHILE PRESSING THE MENU BUTTON (both on the front panel). This will allow you to enter the setup Advanced Menu and re-enable the controls.” |
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Post by Ex_Vintage on Apr 26, 2021 21:35:46 GMT -5
Well, the note in the owners manual " HOLDING THE ENTER BUTTON DOWN WHILE PRESSING THE MENU BUTTON" did nothing. Needless to say, I was dismayed and awaiting some insight from the folks here or a response from Emotiva CS. Well, I turned on my TV and lo and behold the XMC-1 powered up! The remote IR lockout had been disabled and all was working well. The HDMI/ARC settings must have been such that the XMC recognized that signal and powered up. My XMC-1 HDMI/ARC settings are enabled, but not set for Power On. Oh well, Id say I learned something that makes sense, but that is not the case. Life goes on...
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Post by cwt on Apr 26, 2021 23:46:29 GMT -5
Well, the note in the owners manual " HOLDING THE ENTER BUTTON DOWN WHILE PRESSING THE MENU BUTTON" did nothing. Needless to say, I was dismayed and awaiting some insight from the folks here or a response from Emotiva CS. Well, I turned on my TV and lo and behold the XMC-1 powered up! The remote IR lockout had been disabled and all was working well. The HDMI/ARC settings must have been such that the XMC recognized that signal and powered up. My XMC-1 HDMI/ARC settings are enabled, but not set for Power On. Oh well, Id say I learned something that makes sense, but that is not the case. Life goes on... OMG thats the 1st time Ive seen hdmi cec control actually do some good  ; good result . I actually had to disconnect my 2nd hdmi output the other day in order for my 3d projector to play a 3d file - the 2nd output was a 4k tv that didnt do 3d so communicated this to everything .. |
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Post by doc1963 on Apr 27, 2021 3:47:43 GMT -5
Well, the note in the owners manual " HOLDING THE ENTER BUTTON DOWN WHILE PRESSING THE MENU BUTTON" did nothing. Needless to say, I was dismayed and awaiting some insight from the folks here or a response from Emotiva CS. Well, I turned on my TV and lo and behold the XMC-1 powered up! The remote IR lockout had been disabled and all was working well. The HDMI/ARC settings must have been such that the XMC recognized that signal and powered up. My XMC-1 HDMI/ARC settings are enabled, but not set for Power On. Oh well, Id say I learned something that makes sense, but that is not the case. Life goes on... The instructions I posted do not automatically “ unlock” the lockout... they only give you access to the Advanced menu on the front panel display so that you can scroll through and manually turn off the lockout setting yourself. In fact, all of those instructions must be performed using the front panel buttons and controls. Not sure why this wouldn’t have worked for you (as you’re not the only one who has accidentally locked themselves out), but I’m glad you found a solution... |
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Post by Ex_Vintage on Apr 27, 2021 7:49:14 GMT -5
Well, the note in the owners manual " HOLDING THE ENTER BUTTON DOWN WHILE PRESSING THE MENU BUTTON" did nothing. Needless to say, I was dismayed and awaiting some insight from the folks here or a response from Emotiva CS. Well, I turned on my TV and lo and behold the XMC-1 powered up! The remote IR lockout had been disabled and all was working well. The HDMI/ARC settings must have been such that the XMC recognized that signal and powered up. My XMC-1 HDMI/ARC settings are enabled, but not set for Power On. Oh well, Id say I learned something that makes sense, but that is not the case. Life goes on... The instructions I posted do not automatically “ unlock” the lockout... they only give you access to the Advanced menu on the front panel display so that you can scroll through and manually turn off the lockout setting yourself. In fact, all of those instructions must be performed using the front panel buttons and controls. Not sure why this wouldn’t have worked for you (as you’re not the only one who has accidentally locked themselves out), but I’m glad you found a solution... Is it possible that the HDMI connection was preventing the unit from turning on? Prior to turning on the TV, I could not get the unit out of stand by to even get to the Advanced menu? Mystery. I still have a request into Customer Service. Curious as to what they say. |
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Post by doc1963 on Apr 27, 2021 8:45:01 GMT -5
The instructions I posted do not automatically “ unlock” the lockout... they only give you access to the Advanced menu on the front panel display so that you can scroll through and manually turn off the lockout setting yourself. In fact, all of those instructions must be performed using the front panel buttons and controls. Not sure why this wouldn’t have worked for you (as you’re not the only one who has accidentally locked themselves out), but I’m glad you found a solution... Is it possible that the HDMI connection was preventing the unit from turning on? Prior to turning on the TV, I could not get the unit out of stand by to even get to the Advanced menu? Mystery. I still have a request into Customer Service. Curious as to what they say. When you totally lock yourself out, the XMC-1 will not respond to any commands from the remote or from the front panel buttons. When you press the Menu button (while also holding down the Enter button) on the front panel as noted, it will bring up the "Advanced" menu on the front panel display (not from HDMI). From there, you can use the front panel cursor buttons to scroll down and disable the lock setting. Once you have turned off the lock setting, your XMC-1 will return to normal operation. But in your case, a CEC command apparently "woke up" your XMC-1 which allowed you to successfully get into the menu system and accomplish the same thing. |
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Post by 405x5 on Apr 27, 2021 12:47:48 GMT -5
Ok so something new learned that I don’t think is in the manual!
I’ve never had CEC activated on my unit.
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Post by Ex_Vintage on Apr 27, 2021 15:27:03 GMT -5
Is it possible that the HDMI connection was preventing the unit from turning on? Prior to turning on the TV, I could not get the unit out of stand by to even get to the Advanced menu? Mystery. I still have a request into Customer Service. Curious as to what they say. When you totally lock yourself out, the XMC-1 will not respond to any commands from the remote or from the front panel buttons. When you press the Menu button (while also holding down the Enter button) on the front panel as noted, it will bring up the "Advanced" menu on the front panel display (not from HDMI). From there, you can use the front panel cursor buttons to scroll down and disable the lock setting. I did follow the directions in the manual to a tee and the unit did NOT "come up". Dead, no response. Only came on when I turned on the TV. As I said, mystery?
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Post by doc1963 on Apr 27, 2021 16:44:18 GMT -5
When you totally lock yourself out, the XMC-1 will not respond to any commands from the remote or from the front panel buttons. When you press the Menu button (while also holding down the Enter button) on the front panel as noted, it will bring up the "Advanced" menu on the front panel display (not from HDMI). From there, you can use the front panel cursor buttons to scroll down and disable the lock setting. I did follow the directions in the manual to a tee and the unit did NOT "come up". Dead, no response. Only came on when I turned on the TV. As I said, mystery?
That being the case, then yes... it’s absolutely a mystery. Please post what support has to say so that others might benefit from your experience. |
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Post by kozak56 on Feb 25, 2023 17:27:10 GMT -5
hi
do you know how to unlock XMC 2 Advance menu
Please Help
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; good result . I actually had to disconnect my 2nd hdmi output the other day in order for my 3d projector to play a 3d file - the 2nd output was a 4k tv that didnt do 3d so communicated this to everything ..
