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Post by gus4emo on Sept 1, 2021 21:35:15 GMT -5
Hi all, I have an older one, bought 8 years ago, was doing fine, after a power outage, now it says can't connect to apple, I have had some power outage before and it would connect perfectly, wifi, router, in perfect condition, what's going on?
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Post by AudioHTIT on Sept 1, 2021 21:49:18 GMT -5
Really, you’ll need to do better than that. Does everything else on your network work? Is the TV hooked to your network? etc. What troubleshooting have you done?
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Post by gus4emo on Sept 6, 2021 9:50:51 GMT -5
Really, you’ll need to do better than that. Does everything else on your network work? Is the TV hooked to your network? etc. What troubleshooting have you done? I went to the website, password is the same, but the unit is not connecting. 🤨 |
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Post by AudioHTIT on Sept 6, 2021 11:25:41 GMT -5
Really, you’ll need to do better than that. Does everything else on your network work? Is the TV hooked to your network? etc. What troubleshooting have you done? I went to the website, password is the same, but the unit is not connecting. 🤨 You are not providing enough information for someone to help you. Since you didn’t answer my questions above, I’ll assume the TV is successfully connected to your network and the internet. I’m also assuming from your description of ‘8 years old’, that this is an TV Gen 3, these are still supported, but are not getting as many updates, apps, and new features. The first thing I’d do is to make sure your tvOS isn’t current, typically Config > System > Software Update. If you don’t update then just restart. Now, since there’s no browser on an TV, what ‘website’ are you going to? What are you trying to log into? Are you in Config or an App? |
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Post by gus4emo on Sept 6, 2021 13:22:09 GMT -5
I went to the website, password is the same, but the unit is not connecting. 🤨 You are not providing enough information for someone to help you. Since you didn’t answer my questions above, I’ll assume the TV is successfully connected to your network and the internet. I’m also assuming from your description of ‘8 years old’, that this is an TV Gen 3, these are still supported, but are not getting as many updates, apps, and new features. The first thing I’d do is to make sure your tvOS isn’t current, typically Config > System > Software Update. If you don’t update then just restart. Now, since there’s no browser on an TV, what ‘website’ are you going to? What are you trying to log into? Are you in Config or an App? The wifi is working perfectly, I just keep getting the same thing from Apple TV, password not working, but I went to the Apple TV site to check, and the password is still good. |
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