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Post by modicen on Jan 12, 2024 19:31:59 GMT -5
. . . . . and hit it multiple times with a 16 lb. sledgehammer and toss it out the window, that’s how much my $3000 prepro infuriates me roughly a third of the time I use it which is mostly every day. I suggest sending it in for repair. It should work as well as mine does, which is to say, I haven't had to cold boot mine with FW3.2, it's never needed it. It always works. Here is the weird thing about it, when it works it is fantastic and will last from a few days to a week with out any issues at all. I always used the video remains on mode always. Then for no apparent reason I will go turn it on and no sound and the hdmi takes for ever to lock on and when it does it’s so slow switching inputs. So now I have to pull it forward from its rack and hope nothing pulls out of it when doing so to flip the rocker switch to reboot it. I will have to do this for two or three days and then suddenly it starts working fine and last for a week or two and then it starts all over again. Under 3.1 it was much more stable and enjoyable than 3.2 firmware. I tried all the usual tips and trick and switching hdmi cables but it’s still the same. I Don’t know, I guess I just needed to vent a little lol. I also have to or three other issues with it like the low volume issue and the (happens very rarely ) loud screeching mechanical sound.
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Post by audiosyndrome on Jan 12, 2024 19:58:30 GMT -5
I suggest you follow up on ttocs suggestion.
Russ
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Post by recluce on Jan 13, 2024 13:42:31 GMT -5
The XMC-2 (recent hardware) has been rock-stable for me with fantastic sound. I rarely have an issue (once every few months) and a reboot resolves it. I am not even blaming Emotiva for this, as I do not have a UPS connected to it and there are occasional power glitches in my neck of the woods. Side note: my computer equipment has inline, power-filtering UPS and on sensitive settings, I see more than 30 power glitches on average per month, about five on low sensitivity. I wonder how many people here do not use "Lowest Power" and get issues in the long term due to power glitches.
I do understand that some XMC-2 owners with early hardware do have there issues, especially with HDMI compatibility.
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Dreamer
Minor Hero
Klaatu Barada Nikto!
Posts: 68
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Post by Dreamer on Jan 13, 2024 14:35:01 GMT -5
I have had the pleasure and pain of owning a XMC1 for quite some time. I now am considering an Anthem 70 vs the XMX2. What is the experience with the current firmware, Dirac usability, and overall performance of this unit? Thanks for your thoughts. Been through quite a bit but look to consolidate into my thread on opinions of the XMC2. Jeff in Detroit Hands down buy the Anthem. I owned two different Emotiva processors, the XMC-2 which was returned for service 4 times, and then I traded up to the RMC-1L and it was returned for service 2 times! All of this in 2 and a half years. They had my equipment more than I did! I have owned the Anthem AVM 70 8K for a year and a half now and it runs flawlessly! Its features are much better, its specs are better, its ARC Genesis sound field adjustment software is better and much more user friendly. I do not know anyone at Anthem. I know a lot of people at Emotiva. Because I was constantly calling about errors, repairs and shipping! I could get a job at the Emotiva warehouse in Franklin Tennessee because I know how to expertly pack and unpack their equipment!
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Post by audiosyndrome on Jan 13, 2024 15:37:05 GMT -5
I’m approaching nine years first with XMC-1 followed by XMC-2. Never sent either one back. So while your experience was bad I don’t think it represents the norm.
IMO Anthem leaving out USB is a big NO NO.
Russ
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Post by foggy1956 on Jan 13, 2024 17:19:19 GMT -5
I’m approaching nine years first with XMC-1 followed by XMC-2. Never sent either one back. So while your experience was bad I don’t think it represents the norm. IMO Anthem leaving out USB is a big NO NO. Russ Both of my XMCs have been back to Franklin
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boo
Minor Hero
Posts: 23
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Post by boo on Jan 15, 2024 7:59:45 GMT -5
I have no experience with the XMC series, but I upgraded from a Yamaha 5200 to a Anthem 70 8K ( needed HDMI 2.1), have not regretted it, immediately notice the sound improvement, which did surprise me since I no complaints with my Yamaha.
I have the Yamaha in a different room with the same speakers and Amps as where the Anthem is, the sound is so much more detailed with it, stuff I never heard before are with the Anthem and not the Yamaha.
By the way, I tried to wait for the next generation of Emotiva’s Processors, since I have a PS5 and XBOX X, I needed 2.1, but since those models were so late ( and still are), bought the Anthem and about to buy another. it is that good.
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Post by sebna on Jan 15, 2024 18:05:12 GMT -5
I too have an XMC-2 that is 98% perfect, and when working correctly sounds absolutely awesome. Having said that, the 2% is still annoying when it occurs but then what other processor/receiver type box is 100% perfect? I've been doing a lot of research lately and nearly pulled the trigger on several different processors receivers to replace my ageing XMC-2 including Denon/Marantz, Anthem, Tonewiner.....the list goes on but, all of them have tradeoffs, eg Denon/Marantz - receivers get great reviews but no balanced pre-outs, no ability to split bass management and LFE signals, less DACS than either of the future EMO offerings. Anthem - in my country overpriced for what they are, receivers have no balanced pre-outputs and no ability to turn of internal amps. Processors are way overpriced in my country AUD$7,300 for the AVM 70 and $12,500 for the AVM 90! Tonewinner - Processor is excellent value and has balanced outputs but more on par with the lower range of Emo processors/receivers (inferior dacs etc). What else is there? Especially when you factor in a trade in the value proposition for the plus models, it's too good an opportunity to not at least give it a go? My XMC-2 sounds awesome so I'm happy to wait for the next model. In terms of reliability my Yamaha CX-A5200 could probably serve as sole pillar holding the whole universe and it would not even flinch that's how stable it is.
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Post by sebna on Jan 15, 2024 18:12:51 GMT -5
My XMC-2 has been solid for quite awhile now. It is used daily and works as it should. I don't have the "hell" mentioned by modicen. Having said that, there is one bug and one issue to mention. They are well known. 1) The occasional mechanical high frequency noise when using certain streaming apps. Changing sound type usually fixes this. 2) The low volume issue when not using the amp...just TV speakers. That being said, Anthem does make good products, though I do have a friend that dumped his Anthem receiver due to amp failure. They fixed it, but he lost confidence and sold it. He's got money and ended up with Trinnov. Maybe hell was not the right word to use. Instead it’s more like I want to rip the f ing thing out of my media cabinet and hit it multiple times with a 16 lb. sledgehammer and toss it out the window, that’s how much my $3000 prepro infuriates me roughly a third of the time I use it which is mostly every day. I own three of there pre pros the UMC 200, the XMC-1 and the XMC-2 and all are or were over promised and under delivered. They all sound great though! Out of all three the XMC-1 with the last firmware that came out for it was fantastic and almost problem free. On a side note, my XMC-2 operated way better on firmware 3.1 than it does on 3.2. I almost didn't do the update to 3.2 and wish I hadn’t. I just wish Emotiva came out with quicker firmware for known issues instead of multiple fixes in bigger ones that take forever to come out. But you know that you can go back to 3.1?
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Post by sebna on Jan 15, 2024 18:14:50 GMT -5
Mine was an old firmware but I ended up getting full blast white noise after a dirac calibration on first start up and I damaged 5 of my 11 speakers. I am still waiting for the new gen for trade in so I can avoid that happening again. I've had to watch tv in my bedroom for over a year now when I care enough about having decent audio running an old marantz. Have you spoken about it with Emo? They should cover the repair cost IMHO.
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Post by sebna on Jan 15, 2024 18:20:39 GMT -5
But my XMC-2 sounds that much better than my Yamaha Although Yamaha renders objects transition between speakers much better than XMC-2.
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Post by lrobertson on Jan 15, 2024 21:30:05 GMT -5
Mine was an old firmware but I ended up getting full blast white noise after a dirac calibration on first start up and I damaged 5 of my 11 speakers. I am still waiting for the new gen for trade in so I can avoid that happening again. I've had to watch tv in my bedroom for over a year now when I care enough about having decent audio running an old marantz. Have you spoken about it with Emo? They should cover the repair cost IMHO. I did. I had the same opinion but they said only their speakers would be covered and I didn't have damage to the ribbon tweeters of theirs on my heights. I had 3 soft dome tweeters go out. Center channel and rear channels. And then I also had 2 electrostatic power delivery boards go out on my front l/r. Luckily my outlaw amp kicked off with the dome tweeters blowing so I think it spared my side speakers. I understand anyone can claim something like that too so I can understand the business decision but God as my witness (and my daughter who got scared on the other side of the house) it happened. All and all it wasn't nearly as bad as I thought it would be to repair but then again I'm still waiting for gen 4 before I even play the system so I only think it's all repaired. On the plus side I upgraded my center channel tweeter to a ribbon to better match my l/r.
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Post by thezone on Jan 16, 2024 1:01:45 GMT -5
But my XMC-2 sounds that much better than my Yamaha Although Yamaha renders objects transition between speakers much better than XMC-2. Sadly, we all prefer better quality sound at the expense of a little bit of reliability.
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Post by thezone on Jan 16, 2024 1:08:32 GMT -5
Have you spoken about it with Emo? They should cover the repair cost IMHO. I did. I had the same opinion but they said only their speakers would be covered and I didn't have damage to the ribbon tweeters of theirs on my heights. I had 3 soft dome tweeters go out. Center channel and rear channels. And then I also had 2 electrostatic power delivery boards go out on my front l/r. Luckily my outlaw amp kicked off with the dome tweeters blowing so I think it spared my side speakers. I understand anyone can claim something like that too so I can understand the business decision but God as my witness (and my daughter who got scared on the other side of the house) it happened. All and all it wasn't nearly as bad as I thought it would be to repair but then again I'm still waiting for gen 4 before I even play the system so I only think it's all repaired. On the plus side I upgraded my center channel tweeter to a ribbon to better match my l/r. What about the Ripwave audio guy on youtube who blew an amp and speaker using ARC test tones on an Anthem AVM 70? youtu.be/a1M9vAb9jVU?si=qEfA3bsiIhaARsdK
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Post by Snoman on Jan 17, 2024 5:53:12 GMT -5
I have had the pleasure and pain of owning a XMC1 for quite some time. I now am considering an Anthem 70 vs the XMX2. What is the experience with the current firmware, Dirac usability, and overall performance of this unit? Thanks for your thoughts. Been through quite a bit but look to consolidate into my thread on opinions of the XMC2. Jeff in Detroit
Enjoy playing the lottery? I don't
The industry is going through a major shift in technology as most of what is out there is from 10-15 years ago with nearly all brands going through an evolutionary update currently. Anthem is overpriced for what they offer, especially for not having a balanced signal path (the XLR are 'fake'). One of the primary reasons the Emotiva sounds better, but alas...again...problems. If you can pick up a 70/90 up for $2-3k, by all means, but above this price level my only product purchase would be the Arcam 41. Emotiva Gen4 will be out "maybe summer of 2024", maybe Christmas, maybe not at all, maybe with updated glitch free software, we're all praying for the best. If you want an XMC2, I'd buy a used one off FB marketplace after confirming with the owner that it works with no issues, to which they may or may not tell you the truth. At least with Emotiva you can return it, maybe their 10% off will sorta cover return shipping and your time.
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jbryngelson
Minor Hero
Healthy Tweaking is good for the Hobby
Posts: 23
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Post by jbryngelson on Jan 17, 2024 13:03:22 GMT -5
I have had the pleasure and pain of owning a XMC1 for quite some time. I now am considering an Anthem 70 vs the XMX2. What is the experience with the current firmware, Dirac usability, and overall performance of this unit? Thanks for your thoughts. Been through quite a bit but look to consolidate into my thread on opinions of the XMC2. Jeff in Detroit Great answers from EVERYONE, and much appreciated. This info is exactly what I hoped to gather. Sadly, it keeps me torn. If I could get Dirac to work properly on my XMC1, there would be no need to move on. Currently, I have it programed from a calibration from when I had a working microphone, but more than 50% of the time, the system playing the Dirac Speaker setting will sound horrible. If I pull out me PC for the Dirac setup, plug in either a Emotiva MIC or a 3rd party recommended to me, none of the measurements work. Keith has tried and tried, and we do not know why my microphones keep failing. This leaves me with the old Dirac calibration that worked, but causes the system to sound terrible half the time, with a reboot being my only fix. So, I can trade in for an old new to me processor (XMC2) hoping these issues do not happen and getting warranty, or I can simply keep the XMC1 and not use any room correction. I need the XLR-Diff Balanced output to my amplifiers, as they too are Diff Balanced and benefit from this quality design. That helps in my speaker performance! Again - Thanks everyone. Will think about it more. Jeff in Detroit
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ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 8,170
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Post by ttocs on Jan 17, 2024 13:16:42 GMT -5
Great answers from EVERYONE, and much appreciated. This info is exactly what I hoped to gather. Sadly, it keeps me torn. If I could get Dirac to work properly on my XMC1, there would be no need to move on. Currently, I have it programed from a calibration from when I had a working microphone, but more than 50% of the time, the system playing the Dirac Speaker setting will sound horrible. If I pull out me PC for the Dirac setup, plug in either a Emotiva MIC or a 3rd party recommended to me, none of the measurements work. Keith has tried and tried, and we do not know why my microphones keep failing. This leaves me with the old Dirac calibration that worked, but causes the system to sound terrible half the time, with a reboot being my only fix. Dirac with the XMC-2 is vastly superior to my experience with the XMC-1 and the version of Dirac that processor was able to use! When I had my XMC-1, I used Dirac but then gave up on it for the last year or two I owned it. Its version of Dirac was fraught with issues causing inconsistent results. With the XMC-2, Dirac works very consistently for me, especially since a Dirac update from early 2022.
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cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,035
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Post by cawgijoe on Jan 17, 2024 14:04:55 GMT -5
Great answers from EVERYONE, and much appreciated. This info is exactly what I hoped to gather. Sadly, it keeps me torn. If I could get Dirac to work properly on my XMC1, there would be no need to move on. Currently, I have it programed from a calibration from when I had a working microphone, but more than 50% of the time, the system playing the Dirac Speaker setting will sound horrible. If I pull out me PC for the Dirac setup, plug in either a Emotiva MIC or a 3rd party recommended to me, none of the measurements work. Keith has tried and tried, and we do not know why my microphones keep failing. This leaves me with the old Dirac calibration that worked, but causes the system to sound terrible half the time, with a reboot being my only fix. Dirac with the XMC-2 is vastly superior to my experience with the XMC-1 and the version of Dirac that processor was able to use! When I had my XMC-1, I used Dirac but then gave up on it for the last year or two I owned it. Its version of Dirac was fraught with issues causing inconsistent results. With the XMC-2, Dirac works very consistently for me, especially since a Dirac update from early 2022. Agree with this 100%. I have had the same experience. Trading in the XMC-1 on a 2 would be a no-brainer depending on deal, especially with the issues with the XMC-1, however the fly in the ointment is whether to wait on the next processor. You don't want to regret not waiting. Not an easy decision...of course monetarily you will pay more for the "XMC-3".....
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DrRick
Seeker Of Truth
Posts: 4
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Post by DrRick on Jan 23, 2024 12:57:38 GMT -5
Well, I think this is my first post. I received my XMC-2 just before christmas. It worked flawlessly great sound (is replacing a KRELL HTS 7.1 processor) until last night and For some reason the disc Mission impossible would not show up in Dolby Atmos, etc. The Sony 4K player shows True Hd out, but the receiver only shows PCM 2.0!
When I connect the coax dig output from the Disc player and reconfigure the input to use the coax, the XMC2 indicates only DD 5.1...............................so is this one of those glitches?? and what exactly is a hard reboot? I can say I never had a problem with the Krell, but I wanted to experience the ATMOS sound....................
I read: Turn off processor, unplug AC cord, unplug all inputs. wait 5 min. Reconnect AC and turn on processor, and replug HDMI and COAX inputs........................
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ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 8,170
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Post by ttocs on Jan 23, 2024 13:34:06 GMT -5
Well, I think this is my first post. I received my XMC-2 just before christmas. It worked flawlessly great sound (is replacing a KRELL HTS 7.1 processor) until last night and For some reason the disc Mission impossible would not show up in Dolby Atmos, etc. The Sony 4K player shows True Hd out, but the receiver only shows PCM 2.0! When I connect the coax dig output from the Disc player and reconfigure the input to use the coax, the XMC2 indicates only DD 5.1...............................so is this one of those glitches?? and what exactly is a hard reboot? I can say I never had a problem with the Krell, but I wanted to experience the ATMOS sound.................... I read: Turn off processor, unplug AC cord, unplug all inputs. wait 5 min. Reconnect AC and turn on processor, and replug HDMI and COAX inputs........................ Yes, remove power from the processor, but you can simply switch off the rear power switch for a true power off. You don't need to disconnect all the HDMI cables as long as the power for the connected devices including tv are disconnected from power. Removing power from all connected devices is the best cold boot of all. It removes any doubt about everything renegotiating the HDMI handshakes. Krell has been smart about only doing what they are able to handle, which is why I think they've only had processors that can handle a max of 7.1. Going to that next level adds huge complexity.
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