Lonnie
Emo Staff 
admin
Pay no attention to the man behind the curtain
Posts: 6,999
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Post by Lonnie on Dec 9, 2009 11:20:54 GMT -5
Cathy and Sarah are literally under seige right now with international orders, which is a good problem to have!
Please be patient with us if you've submitted a quote for an international order, we're working hard to get it to you as soon as possible.
We are planning to upgrade our shopping cart to allow for live FedEx international rates, so you can just place the order online, but it will be after New Year's before we dare do anything that interrupts the flow.
Thanks for you patience!
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Post by flamingeye on Dec 9, 2009 11:44:16 GMT -5
I happy to hear Emotiva is growing in popularity internationally as well as national you guys deserve it just don`t forget to get some sleep too
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Post by stillearning on Dec 9, 2009 15:58:09 GMT -5
I happy to hear Emotiva is growing in popularity internationally as well as national you guys deserve it just don`t forget to get some sleep too +1 And keep up the great customer service!  |
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Post by Mike Ronesia on Dec 9, 2009 16:05:06 GMT -5
+ 1/2 I am in America DAMN IT!
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Post by electroman on Dec 9, 2009 17:35:55 GMT -5
Awesome. You guys rock.
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TheHammer
Minor Hero
I am Godzilla, You are Japan!
Posts: 64
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Post by TheHammer on Dec 10, 2009 3:03:50 GMT -5
Nice, I'm in BC Canada.
I just had a visit from the fedex man this morning... XPA-5 action here.
Now waiting for the UMC
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Dec 11, 2009 21:55:31 GMT -5
Cathy and Sarah are literally under seige right now with international orders, which is a good problem to have! Please be patient with us if you've submitted a quote for an international order, we're working hard to get it to you as soon as possible. We are planning to upgrade our shopping cart to allow for live FedEx international rates, so you can just place the order online, but it will be after New Year's before we dare do anything that interrupts the flow. Thanks for you patience! this is great to hear |
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Post by Mike Ronesia on Dec 12, 2009 17:05:51 GMT -5
Dann, are you still doing the out of box testing before all international orders go out? I'm not sure everyone knows that anything you ship outside of the US you take out and test to minimize your DOA's for those who would have to pay a lot more to ship it back. My understanding is your DOA rates are the best in the industry but it's great that you go that extra step. It is also well worth the extra time needed to process our orders.
You guys ROCK!
Merry Christmas to you all.
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Post by Nemesis.ie on Dec 12, 2009 17:38:16 GMT -5
+1
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Post by edwin643 on Dec 12, 2009 21:11:59 GMT -5
Yep! Emo please test all units before you ship them out!!
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rckasten
Emo VIPs 
Dutch emotivar
Posts: 46
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Post by rckasten on Dec 17, 2009 9:55:39 GMT -5
If you are living outside the USA and you have some gears on your wishinglist (UMC-1?), buy GIFT CARDS. The dollar will be stronger next weeks.
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Post by Delaney on Dec 17, 2009 11:10:37 GMT -5
If you are living outside the USA and you have some gears on your wishinglist (UMC-1?), buy GIFT CARDS. The dollar will be stronger next weeks. I just wrote a mail to Cathy regarding gift cards. Hopefully she will answer me shortly. So far the dollar has gone up by more than 5% over the last couple of weeks.  |
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rckasten
Emo VIPs
Dutch emotivar
Posts: 46
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Post by rckasten on Dec 17, 2009 11:19:39 GMT -5
They kept my 800 dollars gift cards in their office and I got the numbers. If they send the cards to you, it is possible you have to pay inporttax.
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rckasten
Emo VIPs
Dutch emotivar
Posts: 46
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Post by rckasten on Dec 17, 2009 11:32:43 GMT -5
Pay with paypal. Very fast.
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torg
Seeker Of Truth
Posts: 2
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Post by torg on Dec 17, 2009 12:55:15 GMT -5
plans to buy an emotive XPA-3. have sent mail to the emotiva, but but they do not respond. strange, because I sent the mail five days ago  |
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Post by Mike Ronesia on Dec 17, 2009 15:32:55 GMT -5
I think the sale has them overwhelmed. Try sending a gain and flag it.
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torg
Seeker Of Truth
Posts: 2
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Post by torg on Dec 20, 2009 8:35:23 GMT -5
they have probably too much to do. I've waited over a week to get answers to e-mail. 'll see if I get a response next week. or I find something else  |
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Post by Nemesis.ie on Dec 20, 2009 9:51:20 GMT -5
plans to buy an emotive XPA-3. have sent mail to the emotiva, but but they do not respond. strange, because I sent the mail five days ago Use the web form. I think the web requests get flagged somewhere. |
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Lonnie
Emo Staff
admin
Pay no attention to the man behind the curtain
Posts: 6,999
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Post by Lonnie on Dec 20, 2009 9:53:14 GMT -5
plans to buy an emotive XPA-3. have sent mail to the emotiva, but but they do not respond. strange, because I sent the mail five days ago Use the web form. I think the web requests get flagged somwhere. If we haven't responded, it's just because we're that busy. Please forgive the oversight, and email me personally. danng@emotiva.com. I'll make sure you get taken care of.  |
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TRT
Emo VIPs
Everytime the Avatar stops, I upgrade something!
Posts: 476
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Post by TRT on Dec 20, 2009 12:40:09 GMT -5
they have probably too much to do. I've waited over a week to get answers to e-mail. 'll see if I get a response next week. or I find something else Why don't you post your question in this forum? Someone may know the answer. That's a better option than sticking your lip out because the company is busy (wait for it) during the Christmas Holidays!!!!!!! |
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