Emotiva: it is time to share information @ XMC-1

Troll?

No.

I am a customer. I purchased the XPA-2 and XPA-5 plus HDMI and XLR cables from Emotiva last year. I even introduced a colleague to this website and that individual purchased the UMC-1 and UPA-7. This is revenue that Emotiva didn't have before.

I was going to purchase Outlaw amps but I didn't because I liked what I saw here. When I learned about the XMC-1, I put it on my shopping list and I have been patiently waiting for it's release accepting release promises which were broken time after time. I find this approach to business VERY strange considering the published business model/philosophy of this very company. If you live by the classic dealer network model then you can do what ever you want to and alienate your customer base but if you live by the direct distribution model and attempt to compete is a crowded market, you have to go the extra mile

I know that Outlaw has/had it's own share of issues but Outlaw has done something that Emotiva hasn't. It has shared information with the customer base. Information is what I want. Information is not what Emotiva is supplying. If a business can not honor it's commitments, then it has no business (pun intended) making them otherwise the business risks losing customer base and future revenue (the whole point of a business).

Is is the end of the world if the XMC-1 never comes out? No, but I and others are likely not to give further revenue to Emotiva. Will they care? Most likely not because if they did, information that plenty of folks want would have been released my now.

To each his own.

Have a great day.

I don't understand this sort of thinking. I don't see how any company, outside of legal requirements, has to do anything. Yet, it is demanded time and time again on this forum that Emotiva must do this, or must do that, or must do, I don't care what. They don't have to do anything. If that means they lose your business, I guess that's a decision they have made.

Additionally, in this "crowded market", why don't you just go buy one of the other dozen or so processors? If you tell me they cost more, then I guess the market for what Emotiva is proposing isn't that crowded. If you tell me they don't have the features or quality you want, then I guess the market for what Emotiva is proposing isn't that crowded. If the market is truly that crowded, then you should have absolutely no problem buying an alternative product and not even having to post your demands here about what Emotiva must or must not do.

Clearly the leadership of Emotiva does as it is sees best for the company. The company appears to be growing and doing quite well financially. I don't see how anyone can argue that. So, if they lose some sort of non-existent business (as such, the product doesn't exist, so neither does the business), then I guess it is a non-factor. If they couldn't keep the doors open without announcing additional XMC-1 information, then I guess that would play into their decision making as well.

So, we're back to where I posted about similar, other delayed/non-existent Emotiva products. If/when they show up, they'll be here, and you can choose to buy, or not. Other than that, uhhh.. I don't really see any valid points here.

The Outlaw case holds no water....I like Outlaw products and have owned more than one.They first announced their "new" prepro how many years ago?Then scrapped it and started over??

I do understand wanting info, a nice thread we could all join and respectfully ask for any update would be great.

Moe:

I don't quite understand your comment that "The Outlaw case holds no water...". They do what they do just as Emo does what they do. What's odd is that I don't see people over at Outlaw making comments about Emo's lack of info on th XMC to any great degree. Here, however, it seems as though "Emo doesn't have to do anything". That's right they don't and it's their football to play as they wish. Why all the uproar about Outlaw doing what, for whatever their reasons are, they feel is right for THEIR company.

They want to sell Onkyo or Marantz, let them knock themselves out. Who cares? For those who question if the 978 is real, at least they showed pictures and gave some component info. Where are the pictures of the XMC at its current state. Opps! Bill is 100% correct, they do not HAVE to do that or anything else.

It is, at the end of the day, their choice. But why are any of us bad folks for asking them once in a while for an update. Let's remember that neither company is without fault here. Remind me again, when was the XMC first announced? Has the feature set been changed? Is it well in excess of 18 months from the frist reveal?

Guys, we can't have it both ways and must hold all ID companies to the same standard or the bias shows through.

They are BOTH late.
They have BOTH been slow to release information.
They BOTH have the right to do as they please.
We ALL have the right to take our business where we please.
We CAN'T criticize one for doing something when the other hasn't.

Ain't this all fun!

(And yes, I, too have owned products from both EMO and Outlaw, but no longer use either.)

+1...I agree w/Moe...watching both...each have had delays, each could be accused at some points of not sharing the latest. And, when each does, each ends up being late. So, I won't judge either...I'll just wait until the rubber hits the road. That means...shipping products.

That Outlaw Audio pre-pro is way too ugly not the most beautiful pre-pro front panel design I have seen for my audio/HT system. I do own an Outlaw sub which is beautiful with the Plexiglas inlaid top. I also own Emo speakers and center stand, amps, CD, interconnects; they are all so, so pretty (especially with the stunning blue lights) it brings tears of joy to my eyes. I will wait for the matching XMC-1 as I have been for the last two years or so. I don't have cancer but do have an aneurysm in my ascending aorta so I hope they hurry up, please!

A little more communication would be nice. It would also be nice if they had the courtesy to answer my questions about whether there is in fact still a pre-order list which I signed up for about two years ago. In the last 9 months or so I have PM'd Vince twice and e-mailed Jessica once with zero responses.

It also would be nice if people stopped saying they "promised" this or that. They have simply given estimated dates which I never hold them to. An update with what they think (not promise) will be on the final unit would be nice. Yes, I know some will turn that into a promise, don't worry about those folks. I just want to know if they still plan to have a phono section. If not then I'll start looking at an external one or consider the UPS-1. It would be nice to know. First the phono section was in, then out, then in again and recently no mention of it. Wasn't this a nice post?

Thanks Emotiva ;D

Yes, both the all-digital and legacy versions will have a MM phono input only. Sorry, no mc.
Next!

I find the problem with emonatics is most info on there backdates back to where the new products were announced since then there have been changes so it is safe to say the old renders are virtually useless, making whatever info in the site redundant...

since then there has been limited or very little contact from emo over the xmc-1 giving us project completion dates doesn't help us make informed decisions on what we want to purchase at a later date...

I appreciate your zeal and interest in the XMC as I do with everyone who has been patiently waiting for its release. While I am here I do want to say that I really appreciate everyone's patience on this. Anyway, it is well underway and coming along nicely. I know everyone wants to know more about the release date, features and such, but as experience has shown, it is best to hold off. So for those who are willing to wait for it's release, it will be worth it.