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Post by deewan on May 18, 2019 18:45:31 GMT -5
If this is your speaker configuration (I'm assuming you mean 7.2.4, not 6.2.4): Config is 6.2.4: 2 fronts small 50hz 2 front high small 80hz 2 surround small 80hz 2 surround back 80hz 2 top middle 80hz And these are your connections: R/L sub - L/R subs RR/LR height - L/R Top Middle Speakers RF/LF height - L/R Front heights L/R Front - L/R front speakers L/R Back - Surround back speakers L/R surr - surround speakers Your 7.2.4 connections should be: Front Left speaker: L Front Front Center speaker: Center Front Right speaker: R Front Left side surround speaker: L Surr Right side surround speaker: R Surr Right rear speaker: R Back Left rear speaker: L Back Subwoofer 1: R Sub Subwoofer 2: L Sub Left overhead speaker closest to screen: LF Height Right overhead speaker closest to screen: RF Height Left overhead speaker furthest away from screen: LR Height Right overhead speaker furthest away from screen: RR Height Make sure in your speaker setup menu your R Sub and L Sub menu is set to on or dual mono or whatever the option is for that. That output on my RMC is set for overhead middle speakers so I don't know the exact answer.
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hi
Minor Hero
Posts: 48
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Post by hi on May 18, 2019 19:20:55 GMT -5
If this is your speaker configuration (I'm assuming you mean 7.2.4, not 6.2.4): Config is 6.2.4: 2 fronts small 50hz 2 front high small 80hz 2 surround small 80hz 2 surround back 80hz 2 top middle 80hz And these are your connections: R/L sub - L/R subs RR/LR height - L/R Top Middle Speakers RF/LF height - L/R Front heights L/R Front - L/R front speakers L/R Back - Surround back speakers L/R surr - surround speakers Your 7.2.4 connections should be: Front Left speaker: L Front Front Center speaker: Center Front Right speaker: R Front Left side surround speaker: L Surr Right side surround speaker: R Surr Right rear speaker: R Back Left rear speaker: L Back Subwoofer 1: R Sub Subwoofer 2: L Sub Left overhead speaker closest to screen: LF Height Right overhead speaker closest to screen: RF Height Left overhead speaker furthest away from screen: LR Height Right overhead speaker furthest away from screen: RR Height Make sure in your speaker setup menu your R Sub and L Sub menu is set to on or dual mono or whatever the option is for that. That output on my RMC is set for overhead middle speakers so I don't know the exact answer. 6.2.4 is correct not 7.xxx(have no center speaker installed. Everything else you said exept that i have front height and not front top installed. I have double checked everything: when i go back and set the 2 top speker channels to none everything works normal agin. So it has to be a firmware issue.
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Post by deewan on May 18, 2019 20:19:46 GMT -5
6.2.4 is correct not 7.xxx(have no center speaker installed. Everything else you said exept that i have front height and not front top installed. I have double checked everything: when i go back and set the 2 top speker channels to none everything works normal agin. So it has to be a firmware issue. When you say "2 top speakers channels to none" everything works again, what menu label are you referring too? I believe this should be your speaker setup menu...
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hi
Minor Hero
Posts: 48
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Post by hi on May 19, 2019 5:51:55 GMT -5
6.2.4 is correct not 7.xxx(have no center speaker installed. Everything else you said exept that i have front height and not front top installed. I have double checked everything: when i go back and set the 2 top speker channels to none everything works normal agin. So it has to be a firmware issue. When you say "2 top speakers channels to none" everything works again, what menu label are you referring too? I believe this should be your speaker setup menu... Hi deewan My settings are nearly the same: Rear Height = Sm Top Middle Edit= Yes when i set Rear Height (My Top Middles) to None the subwoofers work as they should.
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Post by goozoo on May 20, 2019 9:16:15 GMT -5
When you say "2 top speakers channels to none" everything works again, what menu label are you referring too? I believe this should be your speaker setup menu... Hi deewan My settings are nearly the same: Rear Height = Sm Top Middle Edit= Yes when i set Rear Height (My Top Middles) to None the subwoofers work as they should.
Think of it this way. The LFE channel is a monaural signal that can be split up amongst multiple subs post processing. This means that for watching movies you should only use the center sub output on the RMC-1 and use an external DSP to split the signal if you want to drive multiple subs. For music, there is no LFE channel and you are just redirecting bass in the recording to the subs. Then you can use the multiple sub outputs on the RMC1 to essentially create full range speakers with the high frequencies going to the speaker and the low ones to your sub; hence your success with stereo mode.
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hi
Minor Hero
Posts: 48
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Post by hi on May 20, 2019 10:08:01 GMT -5
Hi deewan My settings are nearly the same: Rear Height = Sm Top Middle Edit= Yes when i set Rear Height (My Top Middles) to None the subwoofers work as they should.
Think of it this way. The LFE channel is a monaural signal that can be split up amongst multiple subs post processing. This means that for watching movies you should only use the center sub output on the RMC-1 and use an external DSP to split the signal if you want to drive multiple subs. For music, there is no LFE channel and you are just redirecting bass in the recording to the subs. Then you can use the multiple sub outputs on the RMC1 to essentially create full range speakers with the high frequencies going to the speaker and the low ones to your sub; hence your success with stereo mode. Maybe this is correct: The signal should be splitted internally like it does when i set the top speakers to none... Ps. I'm not willing to pay 5k for a 16ch processor with 3 native sub outs wich all should correctable thru dirac live (maybe somday) and then have to add a dsp (Aditional AD-DA conversion) because of internal routing issues. Btw. The dts neural x upmixer distort the surround channels and the dropout problems are still present. I had multiple av pre amps and custom made / comercial dsp boards. None of them had that much problems with unfinished code... EDIT For debugging: The error does not occur with "top rear" only with "top middle" .
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Post by goozoo on May 20, 2019 15:43:48 GMT -5
Think of it this way. The LFE channel is a monaural signal that can be split up amongst multiple subs post processing. This means that for watching movies you should only use the center sub output on the RMC-1 and use an external DSP to split the signal if you want to drive multiple subs. For music, there is no LFE channel and you are just redirecting bass in the recording to the subs. Then you can use the multiple sub outputs on the RMC1 to essentially create full range speakers with the high frequencies going to the speaker and the low ones to your sub; hence your success with stereo mode. Maybe this is correct: The signal should be splitted internally like it does when i set the top speakers to none... Ps. I'm not willing to pay 5k for a 16ch processor with 3 native sub outs wich all should correctable thru dirac live (maybe somday) and then have to add a dsp (Aditional AD-DA conversion) because of internal routing issues. Btw. The dts neural x upmixer distort the surround channels and the dropout problems are still present. I had multiple av pre amps and custom made / comercial dsp boards. None of them had that much problems with unfinished code... EDIT For debugging: The error does not occur with "top rear" only with "top middle" . I understand and feel your frustration Hi, especially about the dropouts with ATMOS content; which Emotiva apparently claims they can’t reproduce. That aside, the sub outputs on the RMC1 are performing exactly as they are suppose to. Emotiva had a choice to make with the limited real estate in the back and they chose to have multiple subs out that can be remapped as middle height channels, BUT NOT BOTH. in the future you will be able to install an additional 4 channel board to use for subs, but for now this is it. I will also add that this is not unique to Emotiva if you look through the manuals of other more expensive processors. As for adding and outboard DSP, you are looking at $150 for a miniDSP which will give you infinitely more adjustment than what any processor can do. DIRAC is a whole other mess; when DIRAC finally releases their corrected software (see my earlier post about this topic). If and when DIRAC is finally released, Emotiva will have to decide on how to handle multi sub optimization and bass management which the software will do given their current configuration. For now, keep it simple and don’t worry about it. As for Neural:X I don’t get distortion so perhaps you can be more specific about what you are hearing.
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hi
Minor Hero
Posts: 48
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Post by hi on May 20, 2019 16:03:22 GMT -5
Maybe this is correct: The signal should be splitted internally like it does when i set the top speakers to none... Ps. I'm not willing to pay 5k for a 16ch processor with 3 native sub outs wich all should correctable thru dirac live (maybe somday) and then have to add a dsp (Aditional AD-DA conversion) because of internal routing issues. Btw. The dts neural x upmixer distort the surround channels and the dropout problems are still present. I had multiple av pre amps and custom made / comercial dsp boards. None of them had that much problems with unfinished code... EDIT For debugging: The error does not occur with "top rear" only with "top middle" . I understand and feel your frustration Hi, especially about the dropouts with ATMOS content; which Emotiva apparently claims they can’t reproduce. That aside, the sub outputs on the RMC1 are performing exactly as they are suppose to. Emotiva had a choice to make with the limited real estate in the back and they chose to have multiple subs out that can be remapped as middle height channels, BUT NOT BOTH. in the future you will be able to install an additional 4 channel board to use for subs, but for now this is it. I will also add that this is not unique to Emotiva if you look through the manuals of other more expensive processors. As for adding and outboard DSP, you are looking at $150 for a miniDSP which will give you infinitely more adjustment than what any processor can do. DIRAC is a whole other mess; when DIRAC finally releases their corrected software (see my earlier post about this topic). If and when DIRAC is finally released, Emotiva will have to decide on how to handle multi sub optimization and bass management which the software will do given their current configuration. For now, keep it simple and don’t worry about it. As for Neural:X I don’t get distortion so perhaps you can be more specific about what you are hearing. Thanks goozoo I own and use multiple dsp units including mini dsp's for multiway full active systems. But this is not the point i want to describe. As english is not my native language maybe i described it not properly: In the screenshot i posted above the marked option "rear height" can be configures as mutliple options. I didn't change cabling etc. Rear height = none -> subs working Rear height = top rear -> subs working Rear height = top middle -> subs Not working I think for this option the routing is not right programmed. It is possible to connect and set the unit according to this (see screenshot above) In the future it would be nice when the front width channels also could be reconfigured as tops but this is for another day.
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Post by deewan on May 20, 2019 16:17:25 GMT -5
As for Neural:X I don’t get distortion so perhaps you can be more specific about what you are hearing. FYI goozoo, I get a static sound from my overhead speakers similar to what Hi describes. I've reported it to Emotiva and they cannot duplicate the issue.
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hi
Minor Hero
Posts: 48
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Post by hi on May 20, 2019 16:26:54 GMT -5
As for Neural:X I don’t get distortion so perhaps you can be more specific about what you are hearing. FYI goozoo, I get a static sound from my overhead speakers similar to what Hi describes. I've reported it to Emotiva and they cannot duplicate the issue. In Neural:X mode sometimes the surround channels are sounding like they were sent thru a "Robot voice changer" device. The only workaround that helps sometimes is to reboot the rmc-1. Once i had the same effect on the front speakers in stereo mode. Rebooting the rmc-1 helped agin.
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Post by goozoo on May 20, 2019 22:08:55 GMT -5
FYI goozoo, I get a static sound from my overhead speakers similar to what Hi describes. I've reported it to Emotiva and they cannot duplicate the issue. In Neural:X mode sometimes the surround channels are sounding like they were sent thru a "Robot voice changer" device. The only workaround that helps sometimes is to reboot the rmc-1. Once i had the same effect on the front speakers in stereo mode. Rebooting the rmc-1 helped agin. Well....isn’t that just wonderful!🤪. I know that the developers are reading these posts (supposedly) but it would be nice if they could at least acknowledge these problems and let the owners know they are working on a solution. For example I posted and emailed about a possible cause/trigger for the dropouts but all I heard back was that they were at the Munich show. Dialogue and problem solving is a two way process folks. At this point it is more out of curiosity (whether they can actually fix this thing) rather than anything else to remain an owner given all these problems. I’m just curious in the end how many people will actually stay versus those demanding a refund for the product.
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Post by tabbycph on May 21, 2019 3:37:20 GMT -5
Hi all, my distributor was told by Emotiva that: " As far as we know, in general the RMC-1 now works properly with the AppleTV 4k, and all of the common problems have been taken care of.
(However, there are a few customers who are still having problems that are unique to their particular setup.)
If they haven't already, we recommend that you upgrade their RMC-1 to the latest firmware version – v 1.3 . (The current file is v1.3a . However, when applied to an RMC-1, v1.3 and v1.3a are identical.) TO avoid occasional CEC issues with the AppleTV – we recommend the following...... In the AppleTV, on the Remotes & Devices menu, set "Controls TVs and Receivers" to OFF. In the RMC-1, on the HDMI-CEC Menu, set "Input Change" to OFF. " But I still having dropouts in aptv4k and from my htpc, ca every 13 mins. Anyone the CEC trick has worked ?
I has discovered, that when I turn the sound up and down, with the remote or buy the nob, they there is a hign picth noise from the rmc.
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Post by deewan on May 21, 2019 7:53:22 GMT -5
Hi all, my distributor was told by Emotiva that: " As far as we know, in general the RMC-1 now works properly with the AppleTV 4k, and all of the common problems have been taken care of. (However, there are a few customers who are still having problems that are unique to their particular setup.) If they haven't already, we recommend that you upgrade their RMC-1 to the latest firmware version – v 1.3 . (The current file is v1.3a . However, when applied to an RMC-1, v1.3 and v1.3a are identical.) TO avoid occasional CEC issues with the AppleTV – we recommend the following...... In the AppleTV, on the Remotes & Devices menu, set "Controls TVs and Receivers" to OFF. In the RMC-1, on the HDMI-CEC Menu, set "Input Change" to OFF. " But I still having dropouts in aptv4k and from my htpc, ca every 13 mins. Anyone the CEC trick has worked ? I has discovered, that when I turn the sound up and down, with the remote or buy the nob, they there is a hign picth noise from the rmc. I have a Gen 3 AppleTV so I can't comment on the stability of the 4K model, but I can share that with the Gen 3 model I still have problems when using my AppleTV. I've always had CEC turned off. If it is true Emotiva made the comment "However, there are a few customers who are still having problems that are unique to their particular setup," that is the very upsetting to hear. I have asked repeatedly for the equipment setup and configuration that Emotiva and their local beta testers are using and supposedly not seeing any of these issues and that information was never shared. They appear to want use to share our configuration and setup to help them understand why we are seeing issues but they don't want us to know their golden setups? At one point in time I attempted to make my system as simple as possible. I had only my Oppo, RMC and JVC connected, I still had issues.
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Post by davidl81 on May 21, 2019 8:13:53 GMT -5
Hi all, my distributor was told by Emotiva that: " As far as we know, in general the RMC-1 now works properly with the AppleTV 4k, and all of the common problems have been taken care of. (However, there are a few customers who are still having problems that are unique to their particular setup.) If they haven't already, we recommend that you upgrade their RMC-1 to the latest firmware version – v 1.3 . (The current file is v1.3a . However, when applied to an RMC-1, v1.3 and v1.3a are identical.) TO avoid occasional CEC issues with the AppleTV – we recommend the following...... In the AppleTV, on the Remotes & Devices menu, set "Controls TVs and Receivers" to OFF. In the RMC-1, on the HDMI-CEC Menu, set "Input Change" to OFF. " But I still having dropouts in aptv4k and from my htpc, ca every 13 mins. Anyone the CEC trick has worked ? I has discovered, that when I turn the sound up and down, with the remote or buy the nob, they there is a hign picth noise from the rmc. I have a Gen 3 AppleTV so I can't comment on the stability of the 4K model, but I can share that with the Gen 3 model I still have problems when using my AppleTV. I've always had CEC turned off. If it is true Emotiva made the comment "However, there are a few customers who are still having problems that are unique to their particular setup," that is the very upsetting to hear. I have asked repeatedly for the equipment setup and configuration that Emotiva and their local beta testers are using and supposedly not seeing any of these issues and that information was never shared. They appear to want use to share our configuration and setup to help them understand why we are seeing issues but they don't want us to know their golden setups? At one point in time I attempted to make my system as simple as possible. I had only my Oppo, RMC and JVC connected, I still had issues. I wonder if it's the JVC projector causing some of the issues? I remember when the RMC-1 was first about to launch they had to hold off specifically because of an issue between the HDMI board and JVC projectors. I am not blaming the JVC, but I wonder if that incompatibility is still showing up form time to time?
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Post by thrillcat on May 21, 2019 8:34:07 GMT -5
I have a Gen 3 AppleTV so I can't comment on the stability of the 4K model, but I can share that with the Gen 3 model I still have problems when using my AppleTV. I've always had CEC turned off. If it is true Emotiva made the comment "However, there are a few customers who are still having problems that are unique to their particular setup," that is the very upsetting to hear. I have asked repeatedly for the equipment setup and configuration that Emotiva and their local beta testers are using and supposedly not seeing any of these issues and that information was never shared. They appear to want use to share our configuration and setup to help them understand why we are seeing issues but they don't want us to know their golden setups? At one point in time I attempted to make my system as simple as possible. I had only my Oppo, RMC and JVC connected, I still had issues. I wonder if it's the JVC projector causing some of the issues? I remember when the RMC-1 was first about to launch they had to hold off specifically because of an issue between the HDMI board and JVC projectors. I am not blaming the JVC, but I wonder if that incompatibility is still showing up form time to time? This is the most eye-opening moment I've had in this process. Granted, I'm still using the XMC-1 with the v3 board, but I had no problems with dropouts from the AppleTV until I upgraded to the JVC projector (same model as deewan). I'm wondering if they have a JVC projector at HQ for testing. Anyone else having AppleTV dropouts, what is your display?
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Post by tom9933 on May 21, 2019 8:59:14 GMT -5
They use a newer 4k JVC projector for their roadshow booth... Having said that I also have a JVC 990 (fauxK) machine so maybe you are on to something...
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Post by goozoo on May 21, 2019 9:04:23 GMT -5
They use a newer 4k JVC projector for their roadshow booth... Having said that I also have a JVC 990 (fauxK) machine so maybe you are on to something... No he is not folks! JVC works fine with other processors, and for the record my Runco is having the same issues as your JVC when in fact it was working fine with the V3 board on the XMC-1. Even if this was true, it is a problem for Emotiva to resolve and not the user to buy a different projector.
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Post by tabbycph on May 21, 2019 9:05:25 GMT -5
I wonder if it's the JVC projector causing some of the issues? I remember when the RMC-1 was first about to launch they had to hold off specifically because of an issue between the HDMI board and JVC projectors. I am not blaming the JVC, but I wonder if that incompatibility is still showing up form time to time? This is the most eye-opening moment I've had in this process. Granted, I'm still using the XMC-1 with the v3 board, but I had no problems with dropouts from the AppleTV until I upgraded to the JVC projector (same model as deewan ). I'm wondering if they have a JVC projector at HQ for testing. Anyone else having AppleTV dropouts, what is your display? I have a JVC NX7 and have dropouts every ca 13 min, both on appletv4k and htpc. I will try with my old Sony hw65 projector. And when the jvc nx7 was hook up to my old Marantz 8802A, there was no prboelm.
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Post by davidl81 on May 21, 2019 9:10:08 GMT -5
They use a newer 4k JVC projector for their roadshow booth... Having said that I also have a JVC 990 (fauxK) machine so maybe you are on to something... No he is not folks! JVC works fine with other processors, and for the record my Runco is having the same issues as your JVC when in fact it was working fine with the V3 board on the XMC-1. Even if this was true, it is a problem for Emotiva to resolve and not the user to buy a different projector. I am not by any means suggesting to buy a different projector, I was just wondering if there was an issue with the RMC-1 talking to the JVC projectors since Lonnie specifically pointed out that they were having troubles with JVC projectors at launch. It may be nothing, and Emotiva may have resolved the issue, but it's something worth looking at. I do agree that if a common element is JVC projectors then Emotiva needs to do something to address the issue.
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Post by thrillcat on May 21, 2019 9:21:41 GMT -5
They use a newer 4k JVC projector for their roadshow booth... Having said that I also have a JVC 990 (fauxK) machine so maybe you are on to something... No he is not folks! JVC works fine with other processors, and for the record my Runco is having the same issues as your JVC when in fact it was working fine with the V3 board on the XMC-1. Even if this was true, it is a problem for Emotiva to resolve and not the user to buy a different projector. At what point did I say we should all look into buying new projectors? I am simply saying that if AppleTV-Emotiva-JVC doesn't work properly, and AppleTV-Marantz-JVC does work properly, where does the problem lie? Emotiva. Perhaps the JVC is asking for something that the AppleTV is sending, but the Emotiva isn't allowing it through. Perhaps the Runco is asking for the same thing as the JVC, but Sony doesn't ask for it. All I'm saying is, I noticed these exact problems when I upgraded my projector, and the JVC projectors seem to possibly be a common thread, and it's worth looking at. Trust me, I'll buy a new processor before I buy a new projector if that is the problem and they are unwilling to fix it.
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