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Post by carlp336 on Dec 17, 2010 9:54:41 GMT -5
You guys who keep saying it's "not a problem" while using it as a standalone DAC, that's kind of like saying a DVD/CD player with a malfunctioning CD laser isn't a problem because you only watch DVDs. It's a combination DAC/preamp. If you're bypassing the preamp, it isn't "not a problem", you just aren't using that feature. You might as well say broken XLRs aren't a problem because you're using the RCAs... i understand your logic here, but to me and maybe others this is my first DAC and the issues at hand are way over my head. so i cant comment to the testing and so forth. all i know is it "works" in MY setup, that doesnt mean theres not an issue or room for improvement. if so i hope EMO sees the issue and corrects it . You guys who keep saying it's "not a problem" while using it as a standalone DAC, that's kind of like saying a DVD/CD player with a malfunctioning CD laser isn't a problem because you only watch DVDs. It's a combination DAC/preamp. If you're bypassing the preamp, it isn't "not a problem", you just aren't using that feature. You might as well say broken XLRs aren't a problem because you're using the RCAs... The title is "Is it an issue for YOU?" meaning your use of the XDA-1. But, that doesn't invalidate what you are saying. i wasnt able to vote on the poll BTW |
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Lonnie
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Post by Lonnie on Dec 17, 2010 10:21:07 GMT -5
Hello one and all,
Well we finished the testing of the revised code which will change the taper of the volume control from linear to log. We realize some of you would prefer this to give you better low level volume control over the DAC as it steps off from the 0 point. So we have decided to offer this as an alternative code set anyone who would like it. What you will need to do is call and get a RA#. Send it in so we can re-program and test it and we will ship it back to you.
For our international customers, we haven’t forgotten about you. At present we don’t have everything worked out as to the best way to take care of you, but we will make it as painless as possible. For the time being, please just send an email to customerservice@emotiva.com and tell them you want to get on the list to change the volume control on your XDA-1. Once we have it all worked out, we will contact you and let you know.
As always, thanks to everyone for their support and feedback.
Lonnie
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Post by Chuck Elliot on Dec 17, 2010 10:25:18 GMT -5
Thank you Lonnie!!!!!!!!!!!!!!!!!!!!!!!!!!
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Post by carlp336 on Dec 17, 2010 10:36:45 GMT -5
to those that arent experiencing or noticing the issue:
would there be a benefit ?
improved SQ ?
RA# option will remain an option indefinitely ?
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Post by sharkman on Dec 17, 2010 10:51:38 GMT -5
There are no sonic benefits in the volume stage or how it's implemented, it's just a change in volume level as described by Lonnie.
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Lonnie
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Post by Lonnie on Dec 17, 2010 10:52:14 GMT -5
to those that arent experiencing or noticing the issue: would there be a benefit ? improved SQ ? RA# option will remain an option indefinitely ? No change in the specs or sound quality. Just a different taper on the volume control. The re-programming offer is pretty much open ended.  |
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DYohn
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Post by DYohn on Dec 17, 2010 10:54:53 GMT -5
That's excellent customer service, Lonnie. I knew you guys would do whatever needed to be done for the folks having issues with how they want to use the device.
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Post by corgidog59 on Dec 17, 2010 11:02:39 GMT -5
Thank you Lonnie. Will you be sending out a formal eamil to everyone who bought an XDA-1 notifying them of your proposed fix to this issue? Burying this very important response on the 3rd page of a one thread may not reach all affected.
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Post by xyz1 on Dec 17, 2010 11:10:53 GMT -5
Bravo
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cawgijoe
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Post by cawgijoe on Dec 17, 2010 11:34:04 GMT -5
Kudos to Lonnie and Emotiva! I will not send mine back as I have no intention of going directly to an amp, but it's nice to know that if I change my mind, I can still do it in the future.
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Post by UT-Driven on Dec 17, 2010 12:09:07 GMT -5
to those that arent experiencing or noticing the issue: would there be a benefit ? improved SQ ? RA# option will remain an option indefinitely ? No change in the specs or sound quality. Just a different taper on the volume control. The re-programming offer is pretty much open ended. I take it that we can request this change when we order a new one? I am on the waiting list for one still. Thanks, Doug |
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Post by roadrunner on Dec 17, 2010 12:34:33 GMT -5
Lonnie
My XDA-1 is my Christmas Gift so it has yet to be connected to my HT system. When I placed my order for it, Sarah told me that the XSP-1 would be shipping in time for Christmas (I know that the delivery date has since changed to 1st Qtr 2011). My intention was to use the XDA-1 by feeding the signal thru the XSP-1. With the current volume stepping would there be any significant advantage to returning my XPA-1 for the alternate volume control programming? For those who do return their units, what turnaround time can we expect? ...and, lastly, is the return shipping on Emotiva or is it on the customer?
As usual, you have done a superb job of resolving customer concerns with one of Emotiva's products. Way to go!!! Thanks for the quick response on this solution.
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Post by lynxo on Dec 17, 2010 12:38:53 GMT -5
No change in the specs or sound quality. Just a different taper on the volume control. The re-programming offer is pretty much open ended. I take it that we can request this change when we order a new one? I am on the waiting list for one still. Thanks, Doug Excellent question, I'm also on the waiting list. Since I have the XPA-1, definately need the log taper. Hi Lonnie, for XDA-1 direct hookup to XPA-1, does the Log taper resolve the volume level issue? performs like a normal volume control or the changes are subtle? for the XLR outputs, is it cap coupled or D.C.? thanks |
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Post by taxman48 on Dec 17, 2010 12:42:48 GMT -5
I am thinking about purchasing this over the CA DAC Magic unit.. I will be going to a receiver, no pre.. So I would have to fool around with the volume settings for my own setup? Please keep me informed as a DAC newbie.. thanks in advance..
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cawgijoe
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Post by cawgijoe on Dec 17, 2010 12:50:22 GMT -5
I am thinking about purchasing this over the CA DAC Magic unit.. I will be going to a receiver, no pre.. So I would have to fool around with the volume settings for my own setup? Please keep me informed as a DAC newbie.. thanks in advance.. You would not have to worry about the XDA-1 volume settings in this case. You would more than likely set the XDA-1 at max volume of 80 and use the receiver's volume control. |
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Post by Chuck Elliot on Dec 17, 2010 12:52:06 GMT -5
If you have a XDA-1 on order or are thinking about the purchase, my advice would be to get it with the log taper volume control.
If connecting to a pre/pro you will set the volume to 80 and forget about it.
Using directly, you will have no limitations vs the current linear taper.
The only thing that's different is the steps between volume settings, period.
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Post by CrazyBlue on Dec 17, 2010 12:55:33 GMT -5
So all this discussion has me wondering (again) whether I should just buy the USP-1.
My questions for Lonnie:
Same as above--will new units be shipped with the mod if desired? Additional cost?
Does the "night and day difference" you noticed when going direct to the amps (XPA-1) over running the signal through the USP-1 only apply to the fully balanced XPA-1 or will there still be a significant improvement into a pair of UPA-1's?
Right now I prefer the SQ running digital coax from my Musiland Monitor 02 US to the MMC-1 and letting it do the conversion. Analog through the 8-channel direct is somewhat brighter and the bass is weaker. I wonder if this is due to a superior DAC in the MMC-1 (the Musiland sounds excellent through the headphone outputs--very smooth and detailed and full, so I'm thinking not) or is it just the "sound" of the MMC-1's analog direct stage? How much better at handling analog is the USP-1 than the MMC-1?
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Post by roadrunner on Dec 17, 2010 13:50:14 GMT -5
Crazy..
When I added the USP-1 to my system (MMC-1 pre/pro) the sound quality improvement was quite significant. Listening to the ERC-1 thru the MMC-1 was far better than when I was using the Oppo 980H; and then when I piped the ERC-1 thru the USP-1 the sound quality reached a new plateau of sonic bliss. Seeing as the ERC-1 uses the same DAC as the XDA-1, I believe you will experience a significant improvement when routing the signal thru the USP-1.
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Post by CrazyBlue on Dec 17, 2010 15:34:25 GMT -5
So you ran analog from the ERC-1 through the MMC-1? Did you have the Oppo connected the same way?
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Post by DC on Dec 17, 2010 22:19:27 GMT -5
Crazy.. When I added the USP-1 to my system (MMC-1 pre/pro) the sound quality improvement was quite significant. Listening to the ERC-1 thru the MMC-1 was far better than when I was using the Oppo 980H; and then when I piped the ERC-1 thru the USP-1 the sound quality reached a new plateau of sonic bliss. Seeing as the ERC-1 uses the same DAC as the XDA-1, I believe you will experience a significant improvement when routing the signal thru the USP-1. hey Roadrunner, I intends to go direct skipping UMC-1 for 2 channels that is - ERC-1 coaxial to XDA-1(waiting) to XPA-1(balaned out) so how do u add the USP-1? And would u think it will make a different? Thanks in advance |
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