Lsc
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Posts: 3,435
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Post by Lsc on Nov 9, 2014 11:30:39 GMT -5
I don't know much about cables but I do know I don't spend a lot of money on them. My mono price cables work just fine.
Also I stand by my statement and my experience upgrading from XPA-5 to the XPR-5. The difference is clear on my Revel speakers and if I had to do it all over again, I would.
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Post by vcautokid on Nov 9, 2014 13:30:43 GMT -5
The XPR-5 was designed to give you more what you would love in the XPA-5 which in itself is a great amp. More of everything is always a beautiful thing. Your speakers could only be happier with an amp that will give them the current, and voltage they crave. The definition, control,and dynamics like nothing else is what the XPR family is about. A Emotiva statement amp for sure.
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Post by bigmule on Nov 9, 2014 23:12:22 GMT -5
In general, if all members wouldn't react to recurring posts by those that they have a dis-taste for, then maybe that controversy may just go the way of the proverbial dodo bird. In other words, if we don't feed the fire, then the flame will burn out. Not to mention that it keeps the peace around here as well. There is always the "Member Block List". Profile ---> Privacy ---> Member Block List, and simply enter chosen members screen name. Just offering up some friendly advise.  Thanks for the good advice. Also, I was unaware we had that option to block members, what a great feature!! |
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Post by usxplong on Nov 10, 2014 15:51:51 GMT -5
Emotiva is such a terrible company in terms of product delivery regardless of the status of the product.
I ordered an XPR-5 last Thursday and I was assured by 2 gentlemen that it was going to be shipped by last Friday & I will receive it by this Thursday or Friday.
I was charged last Friday and didn't get any tracking number at all. I called in this morning and surprise the unit is still sitting in the Emo's storage and not shipped yet.
I was told, it would take up to 5 business days for me to receive it which means I will receive it by next Monday and not this Thursday or Friday as I was assured.
And I am talking about the product that Emo has in it's hands and still cannot fulfill it's promise. Now we know why XMC-1 was delayed for years and still no Dirac.
Huh it is just frustrating.
Emo needs to take care of it's promise seriously. It is plain unacceptable.
This is not the way to run business and treat it's customers.
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Post by Jim on Nov 10, 2014 16:07:06 GMT -5
Emotiva is such a terrible company in terms of product delivery regardless of the status of the product. I ordered an XPR-5 last Thursday and I was assured by 2 gentlemen that it was going to be shipped by last Friday & I will receive it by this Thursday or Friday. I was charged last Friday and didn't get any tracking number at all. I called in this morning and surprise the unit is still sitting in the Emo's storage and not shipped yet. I was told, it would take up to 5 business days for me to receive it which means I will receive it by next Monday and not this Thursday or Friday as I was assured. And I am talking about the product that Emo has in it's hands and still cannot fulfill it's promise. Now we know why XMC-1 was delayed for years and still no Dirac. Huh it is just frustrating. Emo needs to take care of it's promise seriously. It is plain unacceptable. This is not the way to run business and treat it's customers. That's frustrating. This is probably more attributed to the fact that the XPR ships via freight. (Might explain 1-2 day delay, but not the incorrect answers you got..) If it was sent out via UPS/Fedex, it probably would have been sent out same day, like normally happens. You'll be happy when you receive it. It's a heck of an amp. |
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Lsc
Emo VIPs
Posts: 3,435
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Post by Lsc on Nov 10, 2014 21:53:49 GMT -5
Emotiva is such a terrible company in terms of product delivery regardless of the status of the product. I ordered an XPR-5 last Thursday and I was assured by 2 gentlemen that it was going to be shipped by last Friday & I will receive it by this Thursday or Friday. I was charged last Friday and didn't get any tracking number at all. I called in this morning and surprise the unit is still sitting in the Emo's storage and not shipped yet. I was told, it would take up to 5 business days for me to receive it which means I will receive it by next Monday and not this Thursday or Friday as I was assured. And I am talking about the product that Emo has in it's hands and still cannot fulfill it's promise. Now we know why XMC-1 was delayed for years and still no Dirac. Huh it is just frustrating. Emo needs to take care of it's promise seriously. It is plain unacceptable. This is not the way to run business and treat it's customers. Great job on your decision to get the xpr-5!!! It's no consolation but my experience is in line with yours where they don't have the structure or the organization in place to do what a company like Amazon does etc. My prime 2 day shipping has never been late in over 2 years. On the other hand, while the xpr-5 is not cheap, we got a hell of a amp for a fraction of what it would have cost going with a different brand. Like me the sooner you come to terms of this compromise, the better you will feel. With regards to the xmc-1, I don't expect anything different. See how easy that is.  I hope you have as much fun as me with the xpr-5...its a great amp! |
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Post by memotiva on Nov 11, 2014 11:21:09 GMT -5
Emotiva is such a terrible company in terms of product delivery regardless of the status of the product. I ordered an XPR-5 last Thursday and I was assured by 2 gentlemen that it was going to be shipped by last Friday & I will receive it by this Thursday or Friday. I was charged last Friday and didn't get any tracking number at all. I called in this morning and surprise the unit is still sitting in the Emo's storage and not shipped yet. I was told, it would take up to 5 business days for me to receive it which means I will receive it by next Monday and not this Thursday or Friday as I was assured. And I am talking about the product that Emo has in it's hands and still cannot fulfill it's promise. Now we know why XMC-1 was delayed for years and still no Dirac. Huh it is just frustrating. Emo needs to take care of it's promise seriously. It is plain unacceptable. This is not the way to run business and treat it's customers. Why don't you pick up the telephone and call the two gentlemen in question. They might be able to help you. Nobody here can help. I'd of course keep in mind that if you buy something more traditional, you can pick it up at a brick and mortar store, but you'll pay at least double for all of the people who take a cut along the way. |
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Post by usxplong on Nov 11, 2014 16:02:20 GMT -5
Emotiva is such a terrible company in terms of product delivery regardless of the status of the product. I ordered an XPR-5 last Thursday and I was assured by 2 gentlemen that it was going to be shipped by last Friday & I will receive it by this Thursday or Friday. I was charged last Friday and didn't get any tracking number at all. I called in this morning and surprise the unit is still sitting in the Emo's storage and not shipped yet. I was told, it would take up to 5 business days for me to receive it which means I will receive it by next Monday and not this Thursday or Friday as I was assured. And I am talking about the product that Emo has in it's hands and still cannot fulfill it's promise. Now we know why XMC-1 was delayed for years and still no Dirac. Huh it is just frustrating. Emo needs to take care of it's promise seriously. It is plain unacceptable. This is not the way to run business and treat it's customers. Great job on your decision to get the xpr-5!!! It's no consolation but my experience is in line with yours where they don't have the structure or the organization in place to do what a company like Amazon does etc. My prime 2 day shipping has never been late in over 2 years. On the other hand, while the xpr-5 is not cheap, we got a hell of a amp for a fraction of what it would have cost going with a different brand. Like me the sooner you come to terms of this compromise, the better you will feel. With regards to the xmc-1, I don't expect anything different. See how easy that is. I hope you have as much fun as me with the xpr-5...its a great amp! Thanks Lsc. I am sure I'll have fun with it. |
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Post by Boomzilla on Nov 11, 2014 16:09:50 GMT -5
The XPR series amps are VERY nice. That said, my ears slightly prefer the XPAs.
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Post by usxplong on Nov 11, 2014 16:10:30 GMT -5
Emotiva is such a terrible company in terms of product delivery regardless of the status of the product. I ordered an XPR-5 last Thursday and I was assured by 2 gentlemen that it was going to be shipped by last Friday & I will receive it by this Thursday or Friday. I was charged last Friday and didn't get any tracking number at all. I called in this morning and surprise the unit is still sitting in the Emo's storage and not shipped yet. I was told, it would take up to 5 business days for me to receive it which means I will receive it by next Monday and not this Thursday or Friday as I was assured. And I am talking about the product that Emo has in it's hands and still cannot fulfill it's promise. Now we know why XMC-1 was delayed for years and still no Dirac. Huh it is just frustrating. Emo needs to take care of it's promise seriously. It is plain unacceptable. This is not the way to run business and treat it's customers. Why don't you pick up the telephone and call the two gentlemen in question. They might be able to help you. Nobody here can help. I'd of course keep in mind that if you buy something more traditional, you can pick it up at a brick and mortar store, but you'll pay at least double for all of the people who take a cut along the way. For your information, I called Emo 3 times yesterday and talked to the 2 ladies there. Unfortunately I don't know the names of those gentlemen whom told me it would ship last Friday. I explained and asked the 2 ladies about it and they had no answer except saying it was shipping yesterday. The reason I posted this here is not that I am seeking your or someone else' help here. Of course nobody can help here. The purpose of my post here is to let people know what can possibly happen with Emo when it comes to shipping. I guess you can keep your 2 cents. |
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Post by novisnick on Nov 11, 2014 16:26:13 GMT -5
The XPR series amps are VERY nice. That said, my ears slightly prefer the XPAs. Ah! But you haven't listened to the XPR-1 s,,,,have you? If not ,,,,you need to! Pack a set of Axioms and bring them with you,,,that would be a lot easier then packing the 100 lbs a piece MONOBLOCKs to you!!  |
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Post by novisnick on Nov 11, 2014 16:28:36 GMT -5
I already stated this. Inside of their linear operating limits, they all sound the same. You can apply whatever fancy brands you want to it, but much the snake oil effect applies just as it does to audioquest Everett cables.  |
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Post by Gary Cook on Nov 11, 2014 18:08:24 GMT -5
It's no consolation but my experience is in line with yours where they don't have the structure or the organization in place to do what a company like Amazon does etc. My prime 2 day shipping has never been late in over 2 years. Conversely, I've had 5 orders with Amazon so far this year, 2 of which haven't arrived at all and had to be replaced.  Which Amazon have done with grace and good speed.  Cheers Gary |
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KeithL
Administrator 
Posts: 10,275
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Post by KeithL on Nov 11, 2014 18:15:29 GMT -5
Yes. Did I hear differences ALL THE TIME? No. Did I hear differences a significant percentage of the time? Yes. Are those differences repeatable? Yes, usually. In other words, with some program material, playing at some levels, with some speakers, it doesn't make much if any difference. I can play music off the radio, at my desk, on my little passive 4" two-way desk speakers, and probably wouldn't be able to tell if it was a Mini-X or an XPR-2 playing. But it's pretty obvious, pretty well all of the time, if I'm playing a 24/192 reissue of Truckin - turned way up. The main differences between our XPA and XPR amps are power and efficiency (the XPR's are more powerful, and are more efficient at high power levels). The bigger power supplies also give them the ability to drive low efficiency speakers louder without distorting (otherwise known as "greated dynamic range"). I can tell you for sure that, if you let me pick the speakers, and what to play, and how loud, I can tell you which is which every time. You haven't answered the OP's question. I'm pretty sure you've double-blind tested (or not?) Emotiva Amplifiers. Did you hear differences? all the time? Like 100% all the time? Also, I wonder if Emotiva would allow blind testing at Emofest. |
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Post by thepcguy on Nov 13, 2014 19:24:17 GMT -5
Yes. Did I hear differences ALL THE TIME? No. Did I hear differences a significant percentage of the time? Yes. Are those differences repeatable? Yes, usually. In other words, with some program material, playing at some levels, with some speakers, it doesn't make much if any difference. I can play music off the radio, at my desk, on my little passive 4" two-way desk speakers, and probably wouldn't be able to tell if it was a Mini-X or an XPR-2 playing. But it's pretty obvious, pretty well all of the time, if I'm playing a 24/192 reissue of Truckin - turned way up. You haven't answered the OP's question. I'm pretty sure you've double-blind tested (or not?) Emotiva Amplifiers. Did you hear differences? all the time? Like 100% all the time? Also, I wonder if Emotiva would allow blind testing at Emofest. Would you be willing to demonstrate at Emofest you can hear the differences between Emotiva Amps? |
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Post by pedrocols on Nov 13, 2014 21:30:40 GMT -5
Personally, I think it makes no sense to have amps from the same manufacturer to have a different "sound signature" from each other. I would expect them to basically sound the same with the advantage of the bigger more powerful amp giving you some head room. Hence giving the perception they "control" the speakers "better" or to "sound" "more refine" or whatever you want to call it.
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Lsc
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Post by Lsc on Nov 14, 2014 14:56:17 GMT -5
Personally, I think it makes no sense to have amps from the same manufacturer to have a different "sound signature" from each other. I would expect them to basically sound the same with the advantage of the bigger more powerful amp giving you some head room. Hence giving the perception they "control" the speakers "better" or to "sound" "more refine" or whatever you want to call it. I think it's really not much different than having speakers at different price points from the same manufacturer. But since these are amplifiers, they have a smaller impact on the overall sound than speakers. For example, Revel speakers have the same "house sound" and while performance may be close in some instances such as my Performa3 F208 that was new as of 2013 vs the Ultima2 Studio2 that was updated I believe in 2008. Nevertheless, the Studio2 is clearly a superior speaker and when the ultima3 is released the difference should be extended. It's a simple concept to grasp. If a company has 2 products and one is double the price of the other, the more expensive product should be better. Maybe not 2X better but to a certain degree. The value quotient may be higher with the cheaper model but for some that doesn't matter. If they are different brands than the lines are blurred much more so... |
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Post by pedrocols on Nov 14, 2014 16:24:55 GMT -5
Personally, I think it makes no sense to have amps from the same manufacturer to have a different "sound signature" from each other. I would expect them to basically sound the same with the advantage of the bigger more powerful amp giving you some head room. Hence giving the perception they "control" the speakers "better" or to "sound" "more refine" or whatever you want to call it. I think it's really not much different than having speakers at different price points from the same manufacturer. But since these are amplifiers, they have a smaller impact on the overall sound than speakers. For example, Revel speakers have the same "house sound" and while performance may be close in some instances such as my Performa3 F208 that was new as of 2013 vs the Ultima2 Studio2 that was updated I believe in 2008. Nevertheless, the Studio2 is clearly a superior speaker and when the ultima3 is released the difference should be extended. It's a simple concept to grasp. If a company has 2 products and one is double the price of the other, the more expensive product should be better. Maybe not 2X better but to a certain degree. The value quotient may be higher with the cheaper model but for some that doesn't matter. If they are different brands than the lines are blurred much more so... I disagree because an amplifier is an electronic piece of equipment and the majority of speakers aren't. Generally speaking, customers talk about how he/she likes or dislike certain brand of amplifiers regardless of price and performance. For example, some people dislike Mcintosh regardless of performance or price while others dislike Emotiva amplifiers regardless of price and performance. Moreover, it does not matter if it is the UPA, XPA or XPR series, they just don't like it. In addition, when it comes to speakers you can argue the Emotiva ERT-3 is a better speaker than a Airmotive 4. Audio is one of those hobbies where I see often times practicability put aside. That is, I have seen stereo systems where the room is only 10 x 10 and the owners uses two 1,000 watts amplifiers to power his or her pair of bookshelf speakers..... |
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kdm
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Post by kdm on Nov 14, 2014 21:59:54 GMT -5
Why don't you pick up the telephone and call the two gentlemen in question. They might be able to help you. Nobody here can help. I'd of course keep in mind that if you buy something more traditional, you can pick it up at a brick and mortar store, but you'll pay at least double for all of the people who take a cut along the way. For your information, I called Emo 3 times yesterday and talked to the 2 ladies there. Unfortunately I don't know the names of those gentlemen whom told me it would ship last Friday. I explained and asked the 2 ladies about it and they had no answer except saying it was shipping yesterday. The reason I posted this here is not that I am seeking your or someone else' help here. Of course nobody can help here. The purpose of my post here is to let people know what can possibly happen with Emo when it comes to shipping. I guess you can keep your 2 cents. |
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kdm
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Post by kdm on Nov 14, 2014 22:29:27 GMT -5
Calm down, lol. Sure, it's frustrating when such things happen, but...they do. And they always will, even with the best of companies. I've been a C.S. professional for over 35yrs, and I can offer a very simple analogy that may or may not help: You like steak and for the first time, go into a Longhorn steakhouse. The steak you're served is awesome, but the wait time...or waitress...or whatever, etc., is not satisfactory to you. Having enjoyed the meal you were served, you leave. However, you're convinced that you probably won't come back again, because of the "other" issues you encountered. This is a commonplace problem in every industry; an excellent product/concept, but poorly executed for..."whatever" reason. Your best friend goes to the same place every Friday night and has never had a problem. It happens. And don't bring up cost, because if you ordered steaks for 500 friends that same night, it wouldn't have changed the possibility of human error, only, expectations.
Fwiw, I'm a new Emo purchaser (XPR-5, like yourself). Prompt shipping time from time of order....and totally satisfied. Was I lucky? I doubt it. I'm probably the recipient of their "normal" service, but don't know this for a fact, either.
As far as your inference toward "promise vs delivery", I'll admit, that I just (last week) retracted my "reserve" for the XMC-1, as it DOES seem that Dirac has been somewhat, a non-materialized selling point. Even though I cancelled my reserve, I received a notification 2 days ago, that my XMC-1 was ready to ship (after I call to confirm, and that Dirac software would be shipped in December, to upload. I thought to myself, "Why bother will the hassle?" I'll probably just wait until it's actually incorporated in the "true" finished product. I'm also guessing that the "reserve" tactic that Emo uses is as much based on a guesstimated % of actual buyers (ones who will actually follow-through and pay), so that this relatively young company can structure production-run/costs accordingly. No problem here, with that. But if that's what it is, they should just say so. It wouldn't diminish my opinion of the company/product, in any way.
Sorry for going a bit off-track. And I will add, that the XPR-5 is an excellent piece of audio equipment.
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