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Post by chicagorspec on Aug 19, 2016 9:32:33 GMT -5
^ As you suggest, I have an ERC-2 that is still under warranty until early 2018, and a Sherbourn CD-1 (which is, for the most part, a "re-badged" ERC-2) until late 2018, and I thought the loaders for both those were common to the ERC-1, but that's just my guess. Good luck.
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Post by jmasterj on Aug 19, 2016 9:34:00 GMT -5
About a year after I purchased my ERC-1 it needed repair. Emotiva had already sold all the ERC-1's they had in stock and had stared selling the ERC-2's. I would put a CD in, it would say loading but the CD would not play. When it came back from Emotiva the repair report said they "replaced the loader" I can't say for sure but I believe my ERC-1's defective loader was replaced with a ERC-2 part. Mine has been working fine since then and that was five years ago. Hopefully they can help.
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kse
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Post by kse on Aug 19, 2016 9:38:15 GMT -5
They can fix it, it's just whether they, a) want to, or b) you talk to the right person.
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Post by BigD on Aug 19, 2016 16:21:15 GMT -5
They can fix it, it's just whether they, a) want to, or b) you talk to the right person. That's why I resent the email, I just talked to someone in the front office, hoping to get to someone in service. Like you said it might be a "want to" thing. Time will tell, they did seem really busy when I called last week. Hoping for the best. |
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Post by BigD on Aug 24, 2016 13:35:43 GMT -5
Finally got a reply to my second email, ERC-1 & ERC-2 are at the end of their service life and cannot be repaired. I guess they must be saving any parts they have for units still under warranty. I guess I have a very expensive brick on my hands.  Sigh. |
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Post by Loop 7 on Aug 24, 2016 13:43:13 GMT -5
Finally got a reply to my second email, ERC-1 & ERC-2 are at the end of their service life and cannot be repaired. I guess they must be saving any parts they have for units still under warranty. I guess I have a very expensive brick on my hands. Sigh. This seems a slightly ridiculous. Even though it's our of warranty, well made products tend to last decades. My brother has a Denon CD player from 1993 that still works like a charm. |
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Post by Axis on Aug 24, 2016 16:04:14 GMT -5
I have the top off of it but need a 3 blade screwdriver to get the top off the loader/player section. No one in town has one. I might give EMO another email, just talked to the front desk folks who told me parts were no longer available. Someone mentioned they found a source for the Toshiba Loader in China here on the board, but so far I have had no luck. The screwdriver you need is a Tri-wing screwdriver. Call Emotiva (or measure the screw) to find out what size you need; they range in cost from about $2-$5 for the screwdriver (can find online if your search for "Tri-wing screwdriver"). get this screwdriver that eltwo told you about and try to get the CD out. I will bet my bottom dollar that the loader did not malfunction and more than likely the CD was cracked, deformed or something of that nature that is preventing the loader from ejecting. I think if you can gain access to and remove the CD that is in it, it will start working again. Don't give up. Make sure you leave it unplugged for a couple days to drain any stored energy before you go digging around in it. Get the tools you need and take your time and repair it if it can be repaired. If you can end up fixing it yourself it will sound better than when you bought it new. Things I fixed myself always sounded better to me after I got them back up and going. |
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Post by teaman on Aug 24, 2016 16:15:56 GMT -5
I'm still guessing that his spindle table is broken in the player. When mine broke I could not eject the disc nor could I get it to play.
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Post by Axis on Aug 24, 2016 16:23:27 GMT -5
I'm still guessing that his spindle table is broken in the player. When mine broke I could not eject the disc nor could I get it to play. I have one of the first ERC-1's made and I have had thousands of disc in and out of it. Not one hiccup from my machine. Only one way to find out is to get in there and look. If something is broken it may be something that can be mended. I have repaired many things that you would think at first could not be repaired. |
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Post by BigD on Aug 24, 2016 22:49:45 GMT -5
The screwdriver you need is a Tri-wing screwdriver. Call Emotiva (or measure the screw) to find out what size you need; they range in cost from about $2-$5 for the screwdriver (can find online if your search for "Tri-wing screwdriver"). get this screwdriver that eltwo told you about and try to get the CD out. I will bet my bottom dollar that the loader did not malfunction and more than likely the CD was cracked, deformed or something of that nature that is preventing the loader from ejecting. I think if you can gain access to and remove the CD that is in it, it will start working again. Don't give up. Make sure you leave it unplugged for a couple days to drain any stored energy before you go digging around in it. Get the tools you need and take your time and repair it if it can be repaired. If you can end up fixing it yourself it will sound better than when you bought it new. Things I fixed myself always sounded better to me after I got them back up and going. I have one on order from Amazon, gonna give it a shot, maybe I can get it going again, it can't hurt. Someone mentioned seeing a post about someone finding a source for the loader (toshiba) directly from China, I have searched the board and have been unsuccessful in my searches on the board and the Internet. There are too few hours on this thing to give up on it. |
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Post by BigD on Aug 24, 2016 22:56:48 GMT -5
Finally got a reply to my second email, ERC-1 & ERC-2 are at the end of their service life and cannot be repaired. I guess they must be saving any parts they have for units still under warranty. I guess I have a very expensive brick on my hands. Sigh. This seems a slightly ridiculous. Even though it's our of warranty, well made products tend to last decades. My brother has a Denon CD player from 1993 that still works like a charm. The Sony CD/DVD carousel changer the ERC-1 replaced was taken out of storage and fired right up, and cost half of what the ERC-1 did, it doesn't make sense to me either. |
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cawgijoe
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Post by cawgijoe on Aug 25, 2016 7:19:05 GMT -5
My ERC-1 is still going strong. No issues. I understand the "parts are no longer available", but it may just be that the disc is the problem and not anything in the player. You are doing the right thing by ordering the screwdriver to remove the disc first. It may work fine after that step. As with all things that get old, sometimes it becomes too expensive to repair or too much of a hassle compared to replacing something.
I have several old cd players that still work great sitting in my closet since I can't seem to let them go: Nakamichi OMS-7, Sony CDP-620ES, Denon DCD-1500II. Parts are really no longer available, but the units are built like tanks and really cool.
Let us know how it goes when you get the tool from Amazon.
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Lonnie
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Post by Lonnie on Aug 25, 2016 7:37:29 GMT -5
Big D
If you get the tore driver you can open up the mag loader and remove the disc. Its not really all that hard, just pay attention to where everything is and how it went together. I am sorry we can't get it going for you. The problem we have is Toshiba quit making the mag loader and as a result, no parts.
If you can find a new loader somewhere, then you can swap it out. You will just need to move the laser from the old loader to the new one. The reason for this is the laser in a common CD player is a class 1 low power laser. We used a class 3 high power laser so it would punch through any scratches, imperfections and such on the disc.
Good luck!
Lonnie
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Post by Soup on Aug 25, 2016 8:44:04 GMT -5
Have been reading this thread for days. Great to see all the help offered.
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Post by BigD on Aug 25, 2016 13:14:51 GMT -5
Big D If you get the tore driver you can open up the mag loader and remove the disc. Its not really all that hard, just pay attention to where everything is and how it went together. I am sorry we can't get it going for you. The problem we have is Toshiba quit making the mag loader and as a result, no parts. If you can find a new loader somewhere, then you can swap it out. You will just need to move the laser from the old loader to the new one. The reason for this is the laser in a common CD player is a class 1 low power laser. We used a class 3 high power laser so it would punch through any scratches, imperfections and such on the disc. Good luck! Lonnie Thanks Lonnie, you were the reason I ended up buying it after a conversation at Emofest 1 I think. Took it home in the car. Because I am away from home so much it has not seen a lot of use, that's what gets me. I do know stuff breaks though. Someone had mentioned they had found a source for the loaders directly from China here on the board, but I can't find the post. If Emotiva can't get them I don't think anyone else would be able to either. Emotiva was my first high end audio equipment and it just stings because it was so expensive. Thanks for the reply, I'm going to see what I can do myself when that screwdriver set gets here. |
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Sigh.
