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Post by jbg on Nov 19, 2016 11:25:18 GMT -5
My Computer is no longer recognizing my XDA-2
Everything was working last night, get up this AM, Power up, and nothing.
The XDA-2 isnt receiving a signal via USB.
Ive unplugged, rebooted, and get errors saying USB device not recognized...reconnect and If problem percsist then USB device may be dammaged.
I uninstalled the drivers and when I go to reinstall, I get a message from the setup saying "Pleas connect the CMEDIA USB 2.0 Device"
I've tried all of my USB ports with the same result.
I've switched USB cables, no luck.
Any thoughts?
HELP PLEASE!!!
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Post by Boomzilla on Nov 19, 2016 16:14:06 GMT -5
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Post by garbulky on Nov 19, 2016 16:21:52 GMT -5
Uhhh....I'm stumped! He did everything I would have done! Well...try restoring your windows to a date to just before it started happening? Oh and unplug the power from the XDA-2 and plug it back in. |
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stiehl11
Emo VIPs 
Give me available light!
Posts: 7,269
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Post by stiehl11 on Nov 19, 2016 19:23:05 GMT -5
Try hooking up a different USB source (like another computer) to the XDA-2. If it still doesn't solve the issue, you may need to get an RMA from Emotiva.  This is what C Media controls... |
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Post by jbg on Nov 20, 2016 8:51:16 GMT -5
UPDATE:
I tried the XDA-2 with another computer and immediately received the same errors.
What gives???
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Post by qdtjni on Nov 20, 2016 11:32:20 GMT -5
I uninstalled the drivers and when I go to reinstall, I get a message from the setup saying "Pleas connect the CMEDIA USB 2.0 Device" When you received the above message, was your XDA-2 connected to the computer? |
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Post by vcautokid on Nov 20, 2016 11:59:11 GMT -5
Did you have Windows updates installed recently? If so, you could have a bad driver for the XDA-2. It is possible.
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Post by jbg on Nov 20, 2016 16:43:20 GMT -5
I uninstalled the drivers and when I go to reinstall, I get a message from the setup saying "Pleas connect the CMEDIA USB 2.0 Device" When you received the above message, was your XDA-2 connected to the computer? Yes. I then proceeded to reboot. Unplug and and reconnect. Same result every time. XDA-2 is'nt being recognized by the computer any more. |
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Post by jbg on Nov 20, 2016 16:43:42 GMT -5
Did you have Windows updates installed recently? If so, you could have a bad driver for the XDA-2. It is possible. Link to newest drivers? |
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Post by qdtjni on Nov 20, 2016 16:48:41 GMT -5
When you received the above message, was your XDA-2 connected to the computer? Yes. I then proceeded to reboot. Unplug and and reconnect. Same result every time. XDA-2 is'nt being recognized by the computer any more. Windows 10 or something else? I'm sure you already know this but the driver for Win 10 is different than the one for Win 7, 8 & 8.1. So in case, you by mistake try Win 10 driver for non Win 10 or vice versa, it may be the reason why the new driver installs fail to see the DAC. If you happen to have a Mac or something running Linux, try with that and if that still fails, it's not driver related and most certainly something with the DAC. |
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Post by jbg on Nov 20, 2016 16:55:25 GMT -5
Used this link for the Windows 10 Drivers.
Same result.
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Post by Boomzilla on Nov 20, 2016 16:58:58 GMT -5
Dang, dude - something's wrong! Same errors with another computer? (I'm assuming that you DID use a different cable too?) - If so, then it's time to call Emotiva support.
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Post by jbg on Nov 20, 2016 17:03:24 GMT -5
Dang, dude - something's wrong! Same errors with another computer? (I'm assuming that you DID use a different cable too?) - If so, then it's time to call Emotiva support. I've tried everything...and yes, I tried a different cable too! Its very odd since it was working just fine Friday night and then.....nothing |
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Post by Boomzilla on Nov 20, 2016 17:06:34 GMT -5
Failures are often sudden. For example, you're alive until you have a heart attack...
So, it's "progressive like a light switch" - either on or not.
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Post by garbulky on Nov 20, 2016 18:28:26 GMT -5
Did you unplug the XDA-2 from the power and plug it back in before trying out the recent stuff?
If so...then likely there is a problem with the XDA-2. I remember there was a windows 10 admin permission problem but I don't think that's the issue here.
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Post by jbg on Nov 20, 2016 19:05:55 GMT -5
Did you unplug the XDA-2 from the power and plug it back in before trying out the recent stuff? If so...then likely there is a problem with the XDA-2. I remember there was a windows 10 admin permission problem but I don't think that's the issue here. I did. Cant figure it out! |
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Post by jbg on Nov 21, 2016 10:54:06 GMT -5
Update:
I called first thing this AM about this issue and was advised to Disable Driver Signature Enforcement and try installing the drivers again.
No luck.
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Post by novisnick on Nov 21, 2016 12:12:38 GMT -5
Update: I called first thing this AM about this issue and was advised to Disable Driver Signature Enforcement and try installing the drivers again. No luck.  |
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KeithL
Administrator 
Posts: 10,269
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Post by KeithL on Nov 21, 2016 12:50:06 GMT -5
If you receive the "Please connect your C-Media Device" message when trying to install the drivers, even after you connect it,
and you've tried a different cable and port, then it sounds like a hardware problem with the USB interface in the XDA-2.
Call in again; you'll need an RMA.
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Post by Loop 7 on Nov 21, 2016 16:21:26 GMT -5
Glad Keith chimed in. I would be pulling my hair out on this one.
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