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Post by jmilton on Mar 24, 2017 12:16:06 GMT -5
I'm curious if changing the chassis to have ventilation would help. I was thinking the same thing. I'm running mine with the cover off until the heat sink arrives. Works perfectly, but not an option if you have kids or pets. With the cover installed the audio drops after 5-10 mins. New user & first post, btw.  Welcome to the jungle... |
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Post by emohawk on Mar 24, 2017 13:08:40 GMT -5
I was thinking the same thing. I'm running mine with the cover off until the heat sink arrives. Works perfectly, but not an option if you have kids or pets. With the cover installed the audio drops after 5-10 mins. New user & first post, btw. Welcome to the jungle... Thanks. New to this jungle perhaps, but longtime resident of the audio gear madhouse. |
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johnh
Seeker Of Truth
Posts: 1 
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Post by johnh on Mar 24, 2017 14:03:15 GMT -5
Another newby here and, yes, I also had the audio drops.
Man, this is a tough crowd!
If, like me, you bought the Mc-700, you are by definition an early adopter. I, for one, wouldn't have it another way, but being one, I'm always ready for the glitch. I'm less concerned with the glitch than I am about how the company reacts, and treats me as a customer.
Emotiva couldn't have been nicer and more accommodating. I called in and was sent to Joe Sr.. Great guy. Open, honest and a total pleasure to work with. I called in early on, and I was lucky that they had a heat sync, which Joe sent me second day.
Putting this in place was a complete no brainer. It's up and running; sounds awesome and actually cleans up my cable signal, giving me an improved image. Oh yea, thank you Joe! Your help along the road is greatly appreciated.
Happy customer!
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Lonnie
Emo Staff 
admin
Pay no attention to the man behind the curtain
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Post by Lonnie on Mar 24, 2017 16:26:02 GMT -5
Hello one and all.
Well its been a crazy couple of weeks but things are all coming together now and I just wanted to jump on here and give you guys and gals a quick update.
Based off of feedback we have been doing some major work on the code and it is currently being vetted. If all goes well, I plan to release it into the wild next week.
Just a few of the things resolved, added or modified in this revision.
ARC, working as well as ARC works. That is to say, all TVs handle ARC differently and I have no control over that, but for those that follow HDMI spec, it works great.
Additional EQs for all primary channels (sub will only have 3 bands, all others have 11).
The renaming issue has been corrected.
Numerous other little fixes and refinements.
So look for a code release next week and have a great weekend.
Lonnie
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Post by bolle on Mar 24, 2017 16:50:28 GMT -5
Hello one and all. Well its been a crazy couple of weeks but things are all coming together now and I just wanted to jump on here and give you guys and gals a quick update. Based off of feedback we have been doing some major work on the code and it is currently being vetted. If all goes well, I plan to release it into the wild next week. Just a few of the things resolved, added or modified in this revision. ARC, working as well as ARC works. That is to say, all TVs handle ARC differently and I have no control over that, but for those that follow HDMI spec, it works great. Additional EQs for all primary channels (sub will only have 3 bands, all others have 11). The renaming issue has been corrected. Numerous other little fixes and refinements. So look for a code release next week and have a great weekend. Lonnie Hi Lonnie, thank you for the update! Regarding the PEQ, the MC-700 was announced with "11 bands on ALL channels". I even asked directly regarding this and Dan reassured me that it will be really ALL channels this time. Why is the realisation now different and the sub is only getting 3 bands? If this is just to differentiate from the XMC-1, ok but please tell one so. I personally transferred the news regarding the MC-700 to some german forums, especially for the guys for who the 3 bands for the sub on the UMC-200 were not enough, the MC-700 sounded interesting. Now this suddenly doesn´t seem to be the case anymore. Thanks and BG Fabian |
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Post by harlan on Mar 24, 2017 17:06:50 GMT -5
Hello one and all. Well its been a crazy couple of weeks but things are all coming together now and I just wanted to jump on here and give you guys and gals a quick update. Based off of feedback we have been doing some major work on the code and it is currently being vetted. If all goes well, I plan to release it into the wild next week. Just a few of the things resolved, added or modified in this revision. ARC, working as well as ARC works. That is to say, all TVs handle ARC differently and I have no control over that, but for those that follow HDMI spec, it works great. Additional EQs for all primary channels (sub will only have 3 bands, all others have 11). The renaming issue has been corrected. Numerous other little fixes and refinements. So look for a code release next week and have a great weekend. Lonnie Awesome thanks for the update. |
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Post by sydhaynes on Mar 24, 2017 18:49:58 GMT -5
Awesome thanks for the update. +1 Lonnie, thanks for the update. I look forward to the release. By the way, I have seen a few posts with other MC-700 owners having issues installing firmware revisions provided by customer support, one stated that a USB 3.0 thumb drive worked for them. Should we all confirm we have a USB 3.0 drive prior to installing the revised firmware? |
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Post by darklight0tr on Mar 25, 2017 1:34:35 GMT -5
So, I just got my MC-700 about a week ago so I'm sure I don't have a heat sink. I haven't had any audio drop outs so far but I live in Wisconsin so its been very cool in my apartment until we get further into spring/summer. Are heat sinks being provided for anyone who asks or just people who have the issue? I'd rather request one and avoid any potential future issue if I can.
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Post by creimes on Mar 25, 2017 2:20:26 GMT -5
Has anyone of you tried say a MiniDSP for more customization, I use a Behringer iNuke6000DSP for my two 18's and it works like magic, just a thought of course as there's always another solution. Chad Hello one and all. Well its been a crazy couple of weeks but things are all coming together now and I just wanted to jump on here and give you guys and gals a quick update. Based off of feedback we have been doing some major work on the code and it is currently being vetted. If all goes well, I plan to release it into the wild next week. Just a few of the things resolved, added or modified in this revision. ARC, working as well as ARC works. That is to say, all TVs handle ARC differently and I have no control over that, but for those that follow HDMI spec, it works great. Additional EQs for all primary channels (sub will only have 3 bands, all others have 11). The renaming issue has been corrected. Numerous other little fixes and refinements. So look for a code release next week and have a great weekend. Lonnie Hi Lonnie, thank you for the update! Regarding the PEQ, the MC-700 was announced with "11 bands on ALL channels". I even asked directly regarding this and Dan reassured me that it will be really ALL channels this time. Why is the realisation now different and the sub is only getting 3 bands? If this is just to differentiate from the XMC-1, ok but please tell one so. I personally transferred the news regarding the MC-700 to some german forums, especially for the guys for who the 3 bands for the sub on the UMC-200 were not enough, the MC-700 sounded interesting. Now this suddenly doesn´t seem to be the case anymore. Thanks and BG Fabian |
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Post by bolle on Mar 25, 2017 5:59:18 GMT -5
That or something like a DCX is what´s currently used. I am personally also keen on this because it´s history repeating - the UMC-200 was announced at first also with 11 bands of PEQ on all channels, but didn´t have PEQ for surround back and only 3 bands for the sub.
Well let´s see...
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Post by sydhaynes on Mar 25, 2017 8:37:34 GMT -5
So, I just got my MC-700 about a week ago so I'm sure I don't have a heat sink. I haven't had any audio drop outs so far but I live in Wisconsin so its been very cool in my apartment until we get further into spring/summer. Are heat sinks being provided for anyone who asks or just people who have the issue? I'd rather request one and avoid any potential future issue if I can. Contact customer service ( emotiva.com/help ), I provided my order number and my heat sink was shipped the following day. ( I haven't experienced the issue yet either, but better safe than sorry IMO) -Syd |
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Post by bullet66 on Mar 25, 2017 10:26:09 GMT -5
Up to now In Summary:
Facts as I see them;
1. All MC-700 returns being tested at Emotiva failed with audio drops or sound glitches. A problem that took weeks to diagnose
2. Problem associated to a temperature issue on the DSP, even when the part met all temperature specs.
3. Ambient temperature plays a roll on how fast the problem shows.
4. Emotiva Quick Fix is to install a heat dissipator on DSP and it was tested successfully. Emotiva will provide the part to fix problem.
5. Software improvement were developed to improve unit performance.
Unaswer Questions
1. Up to what ambient temperature and DSP temp do the DSP Fix will hold, taking in consideration continuous unit use and season temp changes.
2. What's the long range expectation of this fix.
We all are early adopters and these situations can happen. We became part of the troubleshooting team. Thanks Emotiva for coming Forward and explaining.
Ed
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Post by darklight0tr on Mar 26, 2017 18:17:51 GMT -5
Contact customer service ( emotiva.com/help ), I provided my order number and my heat sink was shipped the following day. ( I haven't experienced the issue yet either, but better safe than sorry IMO) -Syd Thanks! I'll submit my request now. |
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Lonnie
Emo Staff
admin
Pay no attention to the man behind the curtain
Posts: 6,999
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Post by Lonnie on Mar 27, 2017 8:28:16 GMT -5
Hello one and all. Well its been a crazy couple of weeks but things are all coming together now and I just wanted to jump on here and give you guys and gals a quick update. Based off of feedback we have been doing some major work on the code and it is currently being vetted. If all goes well, I plan to release it into the wild next week. Just a few of the things resolved, added or modified in this revision. ARC, working as well as ARC works. That is to say, all TVs handle ARC differently and I have no control over that, but for those that follow HDMI spec, it works great. Additional EQs for all primary channels (sub will only have 3 bands, all others have 11). The renaming issue has been corrected. Numerous other little fixes and refinements. So look for a code release next week and have a great weekend. Lonnie Hi Lonnie, thank you for the update! Regarding the PEQ, the MC-700 was announced with "11 bands on ALL channels". I even asked directly regarding this and Dan reassured me that it will be really ALL channels this time. Why is the realisation now different and the sub is only getting 3 bands? If this is just to differentiate from the XMC-1, ok but please tell one so. I personally transferred the news regarding the MC-700 to some german forums, especially for the guys for who the 3 bands for the sub on the UMC-200 were not enough, the MC-700 sounded interesting. Now this suddenly doesn´t seem to be the case anymore. Thanks and BG Fabian The original assessment of the MIPS in the secondary DSP looked as though 11 bands for all channels including the sub could be done, but after the rewrite of the code, there simply isn't enough MIPS in the DSP #2 to handle it. Thus, Dan's response was based on information that I gave him so you can blame me for the error here. I have a question for you which I hope you can shed some light on. When dealing with the LFE channel, the average setup covers less then two octaves of range. I can usually fix that limited range with just 1 PEQ. I don't see how 11 could do anything but screw things up. I am guessing here and please correctly me if I'm wrong, but I attribute it to lack of understanding. That is I am guessing that most people don't know that digital PEQs have the same effects on the audio as analog PEQs. Which is to say, when you make adjustments, the phase relationship of the signal is altered across the modified region. If you stack filters, the effects just keep compounding. So by correcting level responses, you just introduced a whole different problem of phase and coherancy issues. The rule is always, less is more. That is to say, when using any EQs, use only what is needed to correct for the transition point. Don't try to correct for every little anomaly or you will just make things worse. Anyway, that is just my thoughts on why people ask for so many PEQs, but I would like your input on this so I can better understand. Thanks, Lonnie |
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Lonnie
Emo Staff
admin
Pay no attention to the man behind the curtain
Posts: 6,999
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Post by Lonnie on Mar 27, 2017 8:30:38 GMT -5
Awesome thanks for the update. +1 Lonnie, thanks for the update. I look forward to the release. By the way, I have seen a few posts with other MC-700 owners having issues installing firmware revisions provided by customer support, one stated that a USB 3.0 thumb drive worked for them. Should we all confirm we have a USB 3.0 drive prior to installing the revised firmware? To be honest, I really don't have a clue why some have problems. As long as the USB drive is formatted for FAT32 and you drag the code into the root directory, it should work fine. Now if you have a MAC, it is my understanding that they do not natively format to FAT32 and you have to tell them to do it, but that is just my understanding. Thanks, Lonnie |
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Lonnie
Emo Staff
admin
Pay no attention to the man behind the curtain
Posts: 6,999
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Post by Lonnie on Mar 27, 2017 8:41:43 GMT -5
Up to now In Summary: Facts as I see them; 1. All MC-700 returns being tested at Emotiva failed with audio drops or sound glitches. A problem that took weeks to diagnose 2. Problem associated to a temperature issue on the DSP, even when the part met all temperature specs. 3. Ambient temperature plays a roll on how fast the problem shows. 4. Emotiva Quick Fix is to install a heat dissipator on DSP and it was tested successfully. Emotiva will provide the part to fix problem. 5. Software improvement were developed to improve unit performance. Unaswer Questions 1. Up to what ambient temperature and DSP temp do the DSP Fix will hold, taking in consideration continuous unit use and season temp changes. 2. What's the long range expectation of this fix. We all are early adopters and these situations can happen. We became part of the troubleshooting team. Thanks Emotiva for coming Forward and explaining. Ed Good, concise summary. thanks! To answer your questions. 1. We are still testing but have had the ambient temp above 100 F with no drop outs. 2. I believe this will resolve the issue for good, but we are still waiting on a response from Cirrus as to what the root cause is. Internally we believe it to be a timing error, as in a clock drifting slightly and the DSP loosing lock but we will see what Cirrus has to say. Thanks, Lonnie |
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Post by bolle on Mar 28, 2017 6:45:17 GMT -5
Hi Lonnie, thank you for the update! Regarding the PEQ, the MC-700 was announced with "11 bands on ALL channels". I even asked directly regarding this and Dan reassured me that it will be really ALL channels this time. Why is the realisation now different and the sub is only getting 3 bands? If this is just to differentiate from the XMC-1, ok but please tell one so. I personally transferred the news regarding the MC-700 to some german forums, especially for the guys for who the 3 bands for the sub on the UMC-200 were not enough, the MC-700 sounded interesting. Now this suddenly doesn´t seem to be the case anymore. Thanks and BG Fabian The original assessment of the MIPS in the secondary DSP looked as though 11 bands for all channels including the sub could be done, but after the rewrite of the code, there simply isn't enough MIPS in the DSP #2 to handle it. Thus, Dan's response was based on information that I gave him so you can blame me for the error here. I have a question for you which I hope you can shed some light on. When dealing with the LFE channel, the average setup covers less then two octaves of range. I can usually fix that limited range with just 1 PEQ. I don't see how 11 could do anything but screw things up. I am guessing here and please correctly me if I'm wrong, but I attribute it to lack of understanding. That is I am guessing that most people don't know that digital PEQs have the same effects on the audio as analog PEQs. Which is to say, when you make adjustments, the phase relationship of the signal is altered across the modified region. If you stack filters, the effects just keep compounding. So by correcting level responses, you just introduced a whole different problem of phase and coherancy issues. The rule is always, less is more. That is to say, when using any EQs, use only what is needed to correct for the transition point. Don't try to correct for every little anomaly or you will just make things worse. Anyway, that is just my thoughts on why people ask for so many PEQs, but I would like your input on this so I can better understand. Thanks, Lonnie Hi Lonnie, thank you for your response. First lets clarify one thing - the EQ we are talking about is used for the subwoofer output channel right? So it effects the LFE signal as well as the low frequency signals from the speakers redirected to the sub? That is my assumption so far, that we are talking an output EQ not an input EQ. Looking at the octave bands I would say that normally you deal with 2,5 octaves in a standard setup (20 - 120Hz). Looking at a fairly standard room in Europe (6x4x2,5m) you get modes you have to deal with at 28.6Hz, 42.9Hz, 57.2Hz, 85.8Hz, 91.5Hz, 114.4Hz - at least that are the ones I would be concerned about and that may differ based on placement of speakers and seats. That´s 6 modes so possibly the need for 6 PEQ bands. One more might come in handy to enhance your lower frequency range a bit if that kind of amp power and displacement is available. So at least 6-7 bands of PEQ would be needed imho. I personally also normally don´t need more for the speakers, perhaps that could be one possible solution, go to 10 bands all around or something like that? (7x11 + 3 = 8x10) Regarding phase, I know about that. But imho most low frequency peaks are minimum phase and therefore can be compensated with a PEQ without negative impact on the phase. These can be quite easily identified using REW. BR Fabian |
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Lonnie
Emo Staff
admin
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Post by Lonnie on Mar 28, 2017 11:25:48 GMT -5
The original assessment of the MIPS in the secondary DSP looked as though 11 bands for all channels including the sub could be done, but after the rewrite of the code, there simply isn't enough MIPS in the DSP #2 to handle it. Thus, Dan's response was based on information that I gave him so you can blame me for the error here. I have a question for you which I hope you can shed some light on. When dealing with the LFE channel, the average setup covers less then two octaves of range. I can usually fix that limited range with just 1 PEQ. I don't see how 11 could do anything but screw things up. I am guessing here and please correctly me if I'm wrong, but I attribute it to lack of understanding. That is I am guessing that most people don't know that digital PEQs have the same effects on the audio as analog PEQs. Which is to say, when you make adjustments, the phase relationship of the signal is altered across the modified region. If you stack filters, the effects just keep compounding. So by correcting level responses, you just introduced a whole different problem of phase and coherancy issues. The rule is always, less is more. That is to say, when using any EQs, use only what is needed to correct for the transition point. Don't try to correct for every little anomaly or you will just make things worse. Anyway, that is just my thoughts on why people ask for so many PEQs, but I would like your input on this so I can better understand. Thanks, Lonnie Hi Lonnie, thank you for your response. First lets clarify one thing - the EQ we are talking about is used for the subwoofer output channel right? So it effects the LFE signal as well as the low frequency signals from the speakers redirected to the sub? That is my assumption so far, that we are talking an output EQ not an input EQ. Looking at the octave bands I would say that normally you deal with 2,5 octaves in a standard setup (20 - 120Hz). Looking at a fairly standard room in Europe (6x4x2,5m) you get modes you have to deal with at 28.6Hz, 42.9Hz, 57.2Hz, 85.8Hz, 91.5Hz, 114.4Hz - at least that are the ones I would be concerned about and that may differ based on placement of speakers and seats. That´s 6 modes so possibly the need for 6 PEQ bands. One more might come in handy to enhance your lower frequency range a bit if that kind of amp power and displacement is available. So at least 6-7 bands of PEQ would be needed imho. I personally also normally don´t need more for the speakers, perhaps that could be one possible solution, go to 10 bands all around or something like that? (7x11 + 3 = 8x10) Regarding phase, I know about that. But imho most low frequency peaks are minimum phase and therefore can be compensated with a PEQ without negative impact on the phase. These can be quite easily identified using REW. BR Fabian Thank you Fabian for the well thought out reply, it is appreciated and does answer the question I had of Why. I understand the point you are making and it is just my opinion (not saying I'm right or wrong) that you really only have three modes to deal with which are front to back, side to side and top to bottom. The three corner room modes in my personal opinion are at such a low level that they don't really play into the equation unless your room placement pushes you into a corner. But like I said, that is just my opinion and I respect that you want to deal with the corner loading/ cancellations. Thanks, Lonnie |
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nick85
Seeker Of Truth
Posts: 5
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Post by nick85 on Mar 30, 2017 20:55:46 GMT -5
Has anyone got their MC 700 working with a graphics card yet?
When I run an HDMI straight from my AMD RX 480 to TV (LG OLED) it works no problem.
When I run it through the MC 700 I have to disable "HDMI Ultra HD Deep Color" on the tv, essentially I have to disable HDR.
If I replace my PC with an Xbox One S I am able to stream Netflix with HDR on, even through the MC 700.
Any one have any ideas? I've been ordering different combinations of cables and trouble shooting for a week now and am at a loss.
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Post by darklight0tr on Mar 31, 2017 19:29:28 GMT -5
Trying the new v2.9.0 beta as I've been having HDMI issues when starting my system up. About 33% of the time I get a black screen or No Signal. I have to power cycle once or twice before I finally get video. On a side note - the MC-700 hates my SanDisk USB drives. I tried a 2GB (USB 2) and a 32GB (USB 3) one and it refused to recognize them. I ended up going another one I had from a different vendor (OCZ Diesel 4GB) and it finally updated using that one. Apparently the MC-700 is sensitive regarding what USB drive you use. All were FAT32 formatted. I've reported the following issues I discovered in v2.9.0: - Coax and Analog 1 can't be disabled. I could disable them in v2.8.7.
Also, is it possible to add a way to lower the volume knob brightness separately from the VFD? The volume knob brightness is too high for dark viewing environments, and unfortunately the dimming is directly tied to the VFD, which is already pretty dim. I've unfortunately had to dim the VFD as the volume knob brightness is much higher by comparison. |
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