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Post by creimes on Dec 12, 2017 9:43:52 GMT -5
Just wondering if Canadian shipping is going to be available again, and hopefully with a choice of USPS shipping.
Cheers from one of your Northern customers  Update: Shipping is back for Canadians and free over $49 Chad |
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Post by socketman on Dec 12, 2017 11:26:07 GMT -5
As soon as i access the product website i am greeted with a popup that says free shipping from the US.
Hello!
Emotiva Canada
Free shipping from the U.S.
Convenient service and returns through our Canadian office and service center.
Questions about our service to Canada?
Contact us at 877-366-8324 or email us at sales@emotiva.com
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Post by creimes on Dec 12, 2017 11:33:32 GMT -5
Trying to checkout from the cart it doesn't allow Canada any longer, it's confusing for sure and the end result doesn't allow shipping to Canada. My last order of cables I emailed them and requested USPS and I opted to pay shipping rather then get taken by UPS for customs clearance fees, my $34 order had a clearance fee charged by UPS of $24. I'm hoping they allow shipping here again and allow USPS as a carrier option, it's rare I incur any fees from Canada post that way. Chad As soon as i access the product website i am greeted with a popup that says free shipping from the US. Hello! Emotiva Canada Free shipping from the U.S. Convenient service and returns through our Canadian office and service center. Questions about our service to Canada? Contact us at 877-366-8324 or email us at sales@emotiva.com |
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Post by andyman on Dec 12, 2017 12:35:47 GMT -5
I also tried to order cables but after several unsuccessful attempts I gave up and ordered elsewhere.
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Post by creimes on Dec 12, 2017 13:09:59 GMT -5
Emotiva also dropped our main Canadian distributor Summithifi, I was actually looking to purchase three T1 towers from them if I could sell my three Chane towers so that sucks  www.summithifi.com/ |
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Post by andyman on Dec 12, 2017 14:19:05 GMT -5
Yes. To bad . Aamir called me today to inform me.
He’s pretty upset.
Hey Emotiva What gives ?
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Post by dksosku on Dec 12, 2017 14:56:18 GMT -5
Quite disappointing. We the northern customers always get jacked for everything.
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Post by socketman on Dec 12, 2017 15:38:14 GMT -5
Why would they have that popup if we dont get no love. I was about to call and order and amp which is how i usually do it and they ship it to me. I have purchased 2 amps and the XMC, so now your saying we cant buy from them?
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Post by andyman on Dec 12, 2017 16:58:53 GMT -5
Yes. They cut off Summit Hifi this week.
Aamir said he begged to stay on board but they had no interest in continuing business with him.
Sad.
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Post by creimes on Dec 12, 2017 17:17:45 GMT -5
Why would they have that popup if we dont get no love. I was about to call and order and amp which is how i usually do it and they ship it to me. I have purchased 2 amps and the XMC, so now your saying we cant buy from them? I'm sure you can still call Emotiva directly and place an order to Canada, just can't order directly off the website. Chad |
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Post by socketman on Dec 12, 2017 17:27:06 GMT -5
Yes. They cut off Summit Hifi this week. Aamir said he begged to stay on board but they had no interest in continuing business with him. Sad. I think its quite difficult to have online sales and then a dealer model as well. Summits prices were pretty out of this world. I looked at that site and then compared whati could do it from EMO for and it was in my best interest to buy direct. |
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Post by andyman on Dec 12, 2017 17:29:07 GMT -5
I called Emotiva today and asked. They said it’s just a computer glitch, should be fixed in a day . ( so I figure another 6 months 🤣🤣🤣🤣)
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Post by brutiarti on Dec 12, 2017 17:42:50 GMT -5
Yes. They cut off Summit Hifi this week. Aamir said he begged to stay on board but they had no interest in continuing business with him. Sad. I never heard that a vendor begs a supplier. It is a competitors dream |
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Post by andyman on Dec 12, 2017 18:01:44 GMT -5
Yeah he couldn’t believe it either. Said he did well for them . What will he sell now ? The same stuff as everyone else ?
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Post by socketman on Dec 12, 2017 21:10:30 GMT -5
Yeah he couldn’t believe it either. Said he did well for them . What will he sell now ? The same stuff as everyone else ? Emo still says they have a canadian distributor and repair centre in the pop up i posted at the top of the thread, i wonder who that could be? Also they say free shipping for canucks but when i go through the check out its the polar opossite of free. |
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Post by creimes on Dec 13, 2017 1:35:17 GMT -5
Yeah he couldn’t believe it either. Said he did well for them . What will he sell now ? The same stuff as everyone else ? Emo still says they have a canadian distributor and repair centre in the pop up i posted at the top of the thread, i wonder who that could be? Also they say free shipping for canucks but when i go through the check out its the polar opossite of free. Their office and repair center is located in Calgary, there are also two or maybe even three other Canadian distributors in Canada unless they have been dropped as well. Chad |
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Post by ac2011 on Jan 3, 2018 8:01:55 GMT -5
I have purchased some of my Emotiva products from a dealer in Quebec - Quebec Acoustique - www.quebecacoustic.com/en/ - Richard Desjardins has always provided me with very fast shipping and excellent prices. You have to email for a quote. |
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Post by jcanuck on Mar 19, 2018 14:23:00 GMT -5
I was very close to ordering a Bas-X S8 subwoofer until I got to the point where the website would not actually let me place an order. That's very disappointing, especially since the site provides prices in Canadian dolllars. And shipping via UPS to Canada is horrible, as they charge outrageous brokerage and processing fees (sometimes 30-50% of the value of the product!) Fedex or USPS are far better for shipping to Canada.
Unfortunately I won't order from Emotiva until they take a look at this
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Post by emofrmcgy on Mar 19, 2018 16:06:00 GMT -5
I was very close to ordering a Bas-X S8 subwoofer until I got to the point where the website would not actually let me place an order. That's very disappointing, especially since the site provides prices in Canadian dolllars. And shipping via UPS to Canada is horrible, as they charge outrageous brokerage and processing fees (sometimes 30-50% of the value of the product!) Fedex or USPS are far better for shipping to Canada. Unfortunately I won't order from Emotiva until they take a look at this Phone or email them. They will work with you. Unfortunately fedex has begun gouging as well. I had to pay an extra fee for them to pay my gst up front. I would have happily paid the gst at my door or at the fedex facility. I try and do all my cross border shipping via post nowadays. Or I go to the border and pick up my large items. Just not worth buying most items from the states these days. |
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Post by creimes on Mar 19, 2018 19:34:35 GMT -5
Yes call them and ask to ship it via USPS, I'm not sure whats going on for shipping off the website but a phone call will net you positive results.
Chad
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