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Post by dkaudio on Feb 23, 2021 22:27:54 GMT -5
Some new observations from me: I've given up on ARC. I was running my PS5 directly into TV, so that I could have game specific settings on that input, and using ARC for video. My Samsung Q90R has a breakout box for the electronics, so it's ideal for me to just run everything into the TV and use ARC. Unfortunately I can't do this for the AppleTV, because LPCM and Atmos. Anyways, on ARC: - I'm still getting processor "slowdown" that requires a restart sometimes when switching to ARC. I haven't been able to get a consistent repro on this issue. - I get a lot of audible popping, even just switching between screens in a game. I encountered one massive pop that was more like a 'bang' and seriously concerned me about my speakers. - Something seems different about the gain or EQ on ARC, and I ran into a situation where my speakers had audible clipping while playing the game Control - also concerned me about my speakers. I hear you on the ARC. Last night I wanted to stream a movie on my smart TV. I spent 45 minutes (not exaggerating) trying to get audio. I tried every possible boot sequence, shutting everything down, hitting the rear power switch, etc. I never got it going and gave up, never watched the movie. Tonight I tried again...shut down the processor and TV 3 times trying different boot sequences and once again couldn't get audio. I was so frustrated that I ended up using the TV speakers. Nothing like having thousands of dollars worth of gear and being forced to watch a movie using TV speakers. If ARC could get fixed, I would be pretty satisfied. My friend has the same tv as me and an Integra and it works everytime, he has never had it not work. FWIW, Using Monoprice certified premium cables. |
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Post by yeeeha17 on Feb 23, 2021 22:50:56 GMT -5
I was in the same situation. I needed to get the streaming apps from the TV to work for my wife. Simplicity is best for her. So finally found a sequence which works for her right now. I have to set the XMC-2 on the lowest power, which I don’t prefer, and let the slow XMC-2 boot up sequence start. While it’s taking its time to boot up the TV can turn on and it takes a few second for it to sync together. I do get some pop and screech when i go from one streaming app to another. However I don’t get it when I’m searching movies from within that same app but if I switch apps I get a little pop and screech sound. Guess I have to live with it for now. I would update to 2.2 when I know for sure it’s a 100% stable. Right now I see a few people are having problems when updating to 2.2. I’ll do some more testing this weekend to see I can get it more stable for her situation. I can watch it from my XBOX perfectly but she doesn't like using the XBOX controller.
Thanks to TTOC for helping out
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Post by yeeeha17 on Feb 23, 2021 22:56:51 GMT -5
After my firmware update I even did a factory reset. I feel it’s slower than 2.1 now. Not by a hugh margin. Not that it ever has felt fast. Could you please do a video when you move around in settings? I’d like to see how fast your system is. Please do a remote press and let it redraw fully before each new press. Hopefully this video works. Let me know if you have any questions. I used the Emotiva remote so you can hear the clicking. Thanks for making that video. I wanted to see what you guys are talking about. I wish mine was fast as your. I have a sluggish menu, it takes a bit to switch from one source to another and navigate the menu. I don’t understand why one is fast and the other have trouble. Can I ask what settings do you guys have your unit set to for that speed of navigation on the menu? |
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Post by dkaudio on Feb 23, 2021 23:06:53 GMT -5
I was in the same situation. I needed to get the streaming apps from the TV to work for my wife. Simplicity is best for her. So finally found a sequence which works for her right now. I have to set the XMC-2 on the lowest power, which I don’t prefer, and let the slow XMC-2 boot up sequence start. While it’s taking its time to boot up the TV can turn on and it takes a few second for it to sync together. I do get some pop and screech when i go from one streaming app to another. However I don’t get it when I’m searching movies from within that same app but if I switch apps I get a little pop and screech sound. Guess I have to live with it for now. I would update to 2.2 when I know for sure it’s a 100% stable. Right now I see a few people are having problems when updating to 2.2. I’ll do some more testing this weekend to see I can get it more stable for her situation. I can watch it from my XBOX perfectly but she doesn't like using the XBOX controller. Thanks to TTOC for helping out Thanks, does not work for me unfortunately. I'm using lowest power as well. Do you get into the apps before the processor fully boots? I'm so desperate, I'll try any exact sequence. |
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Lsc
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Post by Lsc on Feb 23, 2021 23:26:05 GMT -5
Hopefully this video works. Let me know if you have any questions. I used the Emotiva remote so you can hear the clicking. Thanks for making that video. I wanted to see what you guys are talking about. I wish mine was fast as your. I have a sluggish menu, it takes a bit to switch from one source to another and navigate the menu. I don’t understand why one is fast and the other have trouble. Can I ask what settings do you guys have your unit set to for that speed of navigation on the menu? I'm not sure what you mean. There is no setting - it's just how it works out of the box. |
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ttocs
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Post by ttocs on Feb 23, 2021 23:54:01 GMT -5
I was in the same situation. I needed to get the streaming apps from the TV to work for my wife. Simplicity is best for her. So finally found a sequence which works for her right now. I have to set the XMC-2 on the lowest power, which I don’t prefer, and let the slow XMC-2 boot up sequence start. While it’s taking its time to boot up the TV can turn on and it takes a few second for it to sync together. I do get some pop and screech when i go from one streaming app to another. However I don’t get it when I’m searching movies from within that same app but if I switch apps I get a little pop and screech sound. Guess I have to live with it for now. I would update to 2.2 when I know for sure it’s a 100% stable. Right now I see a few people are having problems when updating to 2.2. I’ll do some more testing this weekend to see I can get it more stable for her situation. I can watch it from my XBOX perfectly but she doesn't like using the XBOX controller. Thanks to TTOC for helping out Thanks, does not work for me unfortunately. I'm using lowest power as well. Do you get into the apps before the processor fully boots? I'm so desperate, I'll try any exact sequence. After the last Sony tv firmware update which wiped all settings, I hadn't used ARC so I couldn't remember the key settings to look for, so I did a "Initial Setup" on the Sony tv. This made it easy. The only item in checked in XMC-2 Setup:: HDMI CEC is Enable, nothing else is checked. CEC is not enabled on anything in my system except for this setting. So then I just started the Initial Setup on the tv. This is what it looked like. In the third image you can see that the tv detected the XMC-2. The XMC-2 factory default is for HDMI CEC to be Enabled, I used to turn this off but lately I've kept it enabled. I setup Button #6 on the remote for ARC and it works when I choose #6 first or if I start streaming on the tv first, either way. I don't have any sources connected to the tv, so it's just the apps streaming from the tv.     |
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Post by jayce996 on Feb 24, 2021 3:58:26 GMT -5
jayce996 It seems that we are facing the same issue; I reached the part of "Check D Audio" as well. Please let me know if you managed to resolve the issue. jayce996 It seems that we are facing the same issue; I reached the part of "Check D Audio" as well. Please let me know if you managed to resolve the issue. A similar issue was solved by reloading firmware 2.1, followed by a factory reset, and upload of firmware 2.2. This seems to do the trick. The firmware update was followed with another upload of dirac backup. One thing that really changed with this latest firmware is the level of bass. Had to decrease sub channel by 7db to match former levels!!! Sadly none of the procedures was working, thank you anyway for your help you all ! I have had a call with EMOTIVA Support on Monday and the PRE is going back to repair office. thankfully the Support is amazing because the product "for the moment" is not as good as what i expected, having had the XMC1 for many years without any issue. DHL should pick it up today. Crossing fingers that it will come back stronger than before and note for later: do not do upgrades ... or at least wait for others to validate it, i know it's not fair but it's lot of frustration and time lost, even if it is just a home-cinema product, it's not life of my childs, but seeing the amount of $ i would expect enjoying the sound and playing with it but not struggling with the buttons. Crossing fingers |
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Post by Stephen Park on Feb 24, 2021 5:03:51 GMT -5
I was asking a year ago, that ARC is very important and it is not working properly.
It seems now many people asking it is not working properly.
Many people here said when I was asking, they would not use ARC because it is not that important and its sound quality is not good for this kind of expensive flagship processor. Ha!
One thing is clear - many of major brand ARC functions are not that subject of frequent complaining. Marantz, Denon, Yamaha, Pioneer, Onkyo, Integra, etc.
In my profile, I still use Onkyo PR-RZ5100 processor as sub system on my second room.
it never fails ARC with TV apps.
However I still love my Emotiva. Just for it's sound quality.
but, on new FW 2.2:
Pops, not just pops, sometimes it is Bang! too.
Not only from HDMI source.
RCA (Not XLR) analog source as well...
Hope that it should be fixed as quick as possible. I am worrying about my speaker and amps, too.
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cawgijoe
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Post by cawgijoe on Feb 24, 2021 6:33:37 GMT -5
jayce996 It seems that we are facing the same issue; I reached the part of "Check D Audio" as well. Please let me know if you managed to resolve the issue. A similar issue was solved by reloading firmware 2.1, followed by a factory reset, and upload of firmware 2.2. This seems to do the trick. The firmware update was followed with another upload of dirac backup. One thing that really changed with this latest firmware is the level of bass. Had to decrease sub channel by 7db to match former levels!!! Sadly none of the procedures was working, thank you anyway for your help you all ! I have had a call with EMOTIVA Support on Monday and the PRE is going back to repair office. thankfully the Support is amazing because the product "for the moment" is not as good as what i expected, having had the XMC1 for many years without any issue. DHL should pick it up today. Crossing fingers that it will come back stronger than before and note for later: do not do upgrades ... or at least wait for others to validate it, i know it's not fair but it's lot of frustration and time lost, even if it is just a home-cinema product, it's not life of my childs, but seeing the amount of $ i would expect enjoying the sound and playing with it but not struggling with the buttons. Crossing fingers They will take care of you. I just wanted to make one comment about 2.2, it is working for many of us. To say not to do upgrades doesn’t make sense. I think you are saying to let others do updates to testt the waters before you jump in. To make sure the firmware is working well. That happens all the time especially with cell phone updates. Lots of friends do that. Firmware updates for any product from any manufacturer may brick or cause problems. It’s the way things are today. But I think the positives of a software updatable product far outweighs the static products of old. Just my .02. |
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Post by PaulBe on Feb 24, 2021 8:05:43 GMT -5
I like the new DTS Direct function in FW 2.2. It upmixes my 5.1 DTS movie material to 7.1 in an aurally sensible way. If I don't want the upmix, I just play in 'Surround' mode.
Sound quality is also improved nicely. Silky. Visceral. Dynamic noise floor seems lower. Point sources in the mix are more intelligible. Sound field is more shaped; like a sculpture with more detail. The quality of sound is still the most important part for me.
Can't say anything yet about DTS Dialog Control.
Some very slight difference, from FW 2.1, in audio locking with Atmos and DTS:X.
No additional glitches yet to talk about.
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Post by yeeeha17 on Feb 24, 2021 9:26:20 GMT -5
Thanks for making that video. I wanted to see what you guys are talking about. I wish mine was fast as your. I have a sluggish menu, it takes a bit to switch from one source to another and navigate the menu. I don’t understand why one is fast and the other have trouble. Can I ask what settings do you guys have your unit set to for that speed of navigation on the menu? I'm not sure what you mean. There is no setting - it's just how it works out of the box. VRO? You using ARC or CEC. Is your HDMI CEC enable and any other function enable? |
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Post by ElectricKoolAid on Feb 24, 2021 10:18:29 GMT -5
A similar issue was solved by reloading firmware 2.1, followed by a factory reset, and upload of firmware 2.2. This seems to do the trick. The firmware update was followed with another upload of dirac backup. One thing that really changed with this latest firmware is the level of bass. Had to decrease sub channel by 7db to match former levels!!! Didn't work in my case. I have not actually measured, but I'm 95% sure my bass increased when I updated to 2.2. I have not rerun Dirac. I wish I had measurements but have not taken any since running Dirac and leaving it alone after I got it where I wanted. As soon as I updated to 2.2 I began listening to my normal test tracks at the same volume I normally listen at (somewhere around -24 dB) which is a nice compromise of being loud but not overly loud. The bass hit me much harder than normal and one of the vent covers in my ceiling began to buzz and rattle loudly which never happens at this volume. It usually doesn't rattle til closer to -18 dB. I know, not the most scientific experiment but I am pretty sure my bass levels have increased since watching and listening to other content as well. |
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Post by jayce996 on Feb 24, 2021 10:21:08 GMT -5
Sadly none of the procedures was working, thank you anyway for your help you all ! I have had a call with EMOTIVA Support on Monday and the PRE is going back to repair office. thankfully the Support is amazing because the product "for the moment" is not as good as what i expected, having had the XMC1 for many years without any issue. DHL should pick it up today. Crossing fingers that it will come back stronger than before and note for later: do not do upgrades ... or at least wait for others to validate it, i know it's not fair but it's lot of frustration and time lost, even if it is just a home-cinema product, it's not life of my childs, but seeing the amount of $ i would expect enjoying the sound and playing with it but not struggling with the buttons. Crossing fingers They will take care of you. I just wanted to make one comment about 2.2, it is working for many of us. To say not to do upgrades doesn’t make sense. I think you are saying to let others do updates to testt the waters before you jump in. To make sure the firmware is working well. That happens all the time especially with cell phone updates. Lots of friends do that. Firmware updates for any product from any manufacturer may brick or cause problems. It’s the way things are today. But I think the positives of a software updatable product far outweighs the static products of old. Just my .02. you right and it is certainly due to the cold shower i just had with this upgrade because normally i'm always looking for new features & enhancements thx to upgrades. looking forward for v2.3  |
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Post by hsamwel on Feb 24, 2021 10:26:14 GMT -5
After my firmware update I even did a factory reset. I feel it’s slower than 2.1 now. Not by a hugh margin. Not that it ever has felt fast. Could you please do a video when you move around in settings? I’d like to see how fast your system is. Please do a remote press and let it redraw fully before each new press. Hopefully this video works. Let me know if you have any questions. I used the Emotiva remote so you can hear the clicking. Ok. This is the proof I needed that we all have different preferences. This is exactly how my system behaves. To me this slow and laggy. You can see the redraw being done while you watch. Which IMO should redraw the whole screen in less than a blink of an eye. |
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ttocs
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Post by ttocs on Feb 24, 2021 10:39:14 GMT -5
Hopefully this video works. Let me know if you have any questions. I used the Emotiva remote so you can hear the clicking. Ok. This is the proof I needed that we all have different preferences. This is exactly how my system behaves. To me this slow and laggy. You can see the redraw being done while you watch. Which IMO should redraw the whole screen in less than a blink of an eye. That speed is exactly like my OPPO menu navigation. |
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Post by hsamwel on Feb 24, 2021 11:04:45 GMT -5
Thanks, I've heard some say they don't have issues with network cable plugged in and others that do. I seem to be in the camp that do. I will give it a try again this week and try and report back with my findings. Emotiva has been quoted many times stating there could be issues with the cable plugged in. We just all experience something different at times, and over time. My NIC issues are a prime example. I've had such a frustrating time with my NIC for the first 10ish months of ownership. It hasn't stopped working for me ... Well, y'all get the point. If I actually say it.. I'll go home and it will end up being down for some reason. No rhyme of reason as to why it has decided to function electrically better over the past couple months. I wish I could unplug it, but I have to use the API. Well, I guess I could technically use other options as well. Just trying to stay current with times I guess. Isn’t there a way you could run a alpha/beta version with bug/crash logging so Emotiva could see exactly what’s happening to the ethernet? It’s so 80’s that you have to tell them you have a bug and they search for it (like a needle in a haystack). Most compilers can do code with automated logging nowadays I’m sure. I also have no issues whatsoever. I have my RMC-1 connected 24/7. Never had an issue with firmware 1.5 til now. I have RMC set to static with all IP’s locked to MAC’s in my router (ASUS). |
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ttocs
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Post by ttocs on Feb 24, 2021 11:21:30 GMT -5
I also have no issues whatsoever. I have my RMC-1 connected 24/7. Never had an issue with firmware 1.5 til now. I have RMC set to static with all IP’s locked to MAC’s in my router (ASUS). I also have Asus wifi router. I currently use DHCP. No problem leaving it connected 24/7. I also had no problem when it was static IP, during the time when DHCP wasn't working on the XMC-2. I'm just stating this to see if there's a brand issue, maybe. I have noticed that I haven't had any issue with the EDNIB being connected during any of the reboots I did when I updated the FW. With past firmwares I had to unplug the EDNIB, but not this time. I haven't had the need to go out of my way to test this or anything, just saying that this seems to be an improvement with FW-2.2, because I always do a cold boot and a couple warm LPS boots after a firmware update and that often was associated with a EDNIB collision. |
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Post by cnmmike on Feb 24, 2021 12:44:02 GMT -5
I have not actually measured, but I'm 95% sure my bass increased when I updated to 2.2. I have not rerun Dirac. I wish I had measurements but have not taken any since running Dirac and leaving it alone after I got it where I wanted. As soon as I updated to 2.2 I began listening to my normal test tracks at the same volume I normally listen at (somewhere around -24 dB) which is a nice compromise of being loud but not overly loud. The bass hit me much harder than normal and one of the vent covers in my ceiling began to buzz and rattle loudly which never happens at this volume. It usually doesn't rattle til closer to -18 dB. I know, not the most scientific experiment but I am pretty sure my bass levels have increased since watching and listening to other content as well. |
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Post by cnmmike on Feb 24, 2021 12:48:05 GMT -5
I too have seen about a 6 to 7db increase in my subwoofer output. I converted back to 2.1 and the extra base went away. I then reconverted back to 2.2 and there it was. I reran Dirac to make sure that there wasn't something funky with the files created with FW2.1. It's kind of weird that there are only two if us that have noticed the increase in base.
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Post by ElectricKoolAid on Feb 24, 2021 12:52:50 GMT -5
I too have seen about a 6 to 7db increase in my subwoofer output. I converted back to 2.1 and the extra base went away. I then reconverted back to 2.2 and there it was. I reran Dirac to make sure that there wasn't something funky with the files created with FW2.1. It's kind of weird that there are only two if us that have noticed the increase in base. I believe there have been a couple others that have mentioned the same thing as well, if I'm not mistaken. As far as I can tell the bass seems to be the only thing that's changed. Everything else appears to be the same level as before and nothing sounds off to me. |
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