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Post by ttocs on May 24, 2021 13:23:13 GMT -5
Brand new XMC-2 user here. If anyone can help a noob out with the following, and what will probably be some additional questions, I'd really appreciate it. I set up my Emotiva XMC-2 last night, and I'm having difficulty getting a video signal via HDMI to my projector (Epson 5050ub, a popular model). I have both a TV (1080p) and a projector (4k), and I had no trouble getting a video signal to the TV. I have tested the HDMI cable that runs to the projector by unplugging it from the XMC-2 and running it directly to my Xbox Series X, thereby bypassing the XMC-2. The signal went from the Xbox to the projector correctly, indicating that the cable is fine. I have tried: 1. Connecting the projector to HDMI 1 output and the TV to HDMI 2 output. This results in the TV getting a signal, but not the projector. 2. Connecting the projector to HDMI 2 output and the TV to HDMI 1 output. Again, this results in the TV getting a signal, but not the projector. 3. Changing between different HDMI inputs on the XMC-2, with the following devices turned on: Xbox Series X, Amazon Fire Stick 4k, Panasonic UB420 4k blu ray player. 4. Disconnecting the TV HDMI cable and only connecting the projector to HDMI output 1, leaving the HDMI 2 output empty. 5. Leaving the TV HDMI cable disconnected, and only connecting the projector to HDMI output 2, leaving the HDMI 1 output empty. No matter what, I cannot get an HDMI video signal from the XMC-2 to the projector. What am I doing wrong here? And how do I fix it? I used to own a 5040UB, nice PJ. I never had a problem getting signal to the PJ and tv panel at the same time. Keep in mind that the resolution will default to the lowest resolution and be shared by both the tv and projector. I used the HDMI-1 Input on the 5040UB, running from HDMI-1 Output from the XMC-2. HDMI-2 Output from the XMC-2 then ran to the tv panel. First step is to pull the power from the entire system for a couple minutes. It's easy and non-invasive. If no video from the projector, next I would suggest hot-swapping the HDMI for the 5040UB. Get the projector running and turn on the XMC-2 with the tv panel's HDMI cable disconnected. Then unplug the HDMI cable for the projector, wait about 10-15 seconds, then reconnect to the XMC-2. This might force a handshake. If this results in getting video to the projector, great! But it doesn't mean it's a permanent fix because something is getting in the way somehow. If there is still no video from the projector, the next step would be to unplug all HDMI cables from the XMC-2 Inputs and only have the HDMI output going to the projector. You can test the OSD to see if the XMC-2 Menu will appear on the screen from the projector. If no video, then connect the bluray player, and again, try the hot-swap. With each step, look at the front panel display of the XMC-2 to see if it reacts when hot-swapping the projector's HDMI cable.
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Post by 5channels on May 24, 2021 18:38:48 GMT -5
The silence is deafening! I and others I am sure, would appreciate an update as to where things stand with the firmware update. I realize Emotiva is damned if they do and damned if they don't, but believe some information at this time is better than none. I have no issues with my RMC-1 but know there is always room for improvement. Also, those suffering through issues could surely use some news. Besides my RMC-1 I also have a Denon X6700H, a very nice unit. I was using it for several months after having a few minor issues with my RMC. The Denon worked fine! I switched back to the RMC when we were informed that the new update would be out in a week or 10 days. Wanted to be ready when it came out. The interesting thing about this swap out is that the RMC has had none of the minor issues it was having earlier. I have to wonder if some of my connections were loose earlier and when I changed processors the act of reconnecting my HDMI sources fixed any problem I was having. Regards to all. I suspect v2.3 wont be released until after Memorial Day. It would be nice if the fine folk at Emotiva would be decent enough to provide an update to their customers. I don't think that is too much to expect. Cheers J
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Post by northernlights on May 25, 2021 10:56:01 GMT -5
Brand new XMC-2 user here. If anyone can help a noob out with the following, and what will probably be some additional questions, I'd really appreciate it. I set up my Emotiva XMC-2 last night, and I'm having difficulty getting a video signal via HDMI to my projector (Epson 5050ub, a popular model). I have both a TV (1080p) and a projector (4k), and I had no trouble getting a video signal to the TV. I have tested the HDMI cable that runs to the projector by unplugging it from the XMC-2 and running it directly to my Xbox Series X, thereby bypassing the XMC-2. The signal went from the Xbox to the projector correctly, indicating that the cable is fine. I have tried: 1. Connecting the projector to HDMI 1 output and the TV to HDMI 2 output. This results in the TV getting a signal, but not the projector. 2. Connecting the projector to HDMI 2 output and the TV to HDMI 1 output. Again, this results in the TV getting a signal, but not the projector. 3. Changing between different HDMI inputs on the XMC-2, with the following devices turned on: Xbox Series X, Amazon Fire Stick 4k, Panasonic UB420 4k blu ray player. 4. Disconnecting the TV HDMI cable and only connecting the projector to HDMI output 1, leaving the HDMI 2 output empty. 5. Leaving the TV HDMI cable disconnected, and only connecting the projector to HDMI output 2, leaving the HDMI 1 output empty. No matter what, I cannot get an HDMI video signal from the XMC-2 to the projector. What am I doing wrong here? And how do I fix it? I used to own a 5040UB, nice PJ. I never had a problem getting signal to the PJ and tv panel at the same time. Keep in mind that the resolution will default to the lowest resolution and be shared by both the tv and projector. I used the HDMI-1 Input on the 5040UB, running from HDMI-1 Output from the XMC-2. HDMI-2 Output from the XMC-2 then ran to the tv panel. First step is to pull the power from the entire system for a couple minutes. It's easy and non-invasive. If no video from the projector, next I would suggest hot-swapping the HDMI for the 5040UB. Get the projector running and turn on the XMC-2 with the tv panel's HDMI cable disconnected. Then unplug the HDMI cable for the projector, wait about 10-15 seconds, then reconnect to the XMC-2. This might force a handshake. If this results in getting video to the projector, great! But it doesn't mean it's a permanent fix because something is getting in the way somehow. If there is still no video from the projector, the next step would be to unplug all HDMI cables from the XMC-2 Inputs and only have the HDMI output going to the projector. You can test the OSD to see if the XMC-2 Menu will appear on the screen from the projector. If no video, then connect the bluray player, and again, try the hot-swap. With each step, look at the front panel display of the XMC-2 to see if it reacts when hot-swapping the projector's HDMI cable. Update: I updated the firmware to version 2.2 last night. It had been 2.1. During updating the firmware, it hung up on a screen showing "Firmware Update in Progress HDMI". I let it sit on this screen for 30 minutes, then shut the unit off with the power switch in the back as per the instructions here: emotivalounge.proboards.com/thread/58481/current-version-rmc-xmc-firmwareBooting the unit back up and going to the Information screen, I checked the current firmware version and it said 2.2, indicating that the update was successful despite appearing to get hung up during the process. It's certainly interesting to me that it got hung up during a part of the update that said "HDMI" and getting an HDMI signal to my projector is the exact issue I'm having. After the update, I again tried getting an HDMI signal to my projector, again with no luck. Next, I turned off the power to all my equipment, including the projector, waiting a few minutes, then turned everything back on. Still no luck. Still able to get a signal to my TV, no problem. But I still can't get a signal to the projector. I should mention, I did do a factory reset of the XMC-2 on night 1 of trying to figure this out. That obviously didn't fix the issue either.
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Post by northernlights on May 25, 2021 10:57:16 GMT -5
OK, here's something new:
I AM able to get video signal from the XMC-2 to the projector. I did this by connecting my old copper HDMI cable. This results in getting a video signal right away. This is very strange, because as I mentioned in my original post, the fiber optic cable passes a signal to my projector without issue when connected directly to my Xbox Series X, bypassing the XMC-2. This seems to indicate the fiber optic cable is fine. However, it seems that the XMC-2 and this particular fiber optic cable just don't "like" each other, while the XMC-2 and the copper cable get along both fine. Both cables are (obviously) long run, 30 feet+, in order to have enough distance to get to the projector.
Has anyone else reported problems with fiber optic cables and the XMC-2 in general? Or, do you think I'd solve this by getting a different fiber optic cable? Even though my copper cable is getting a signal to my projector, I can't keep using it because a copper cable of 30 feet+ will not reliably transfer a 4k/60fps/HDR signal.
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Post by doc1963 on May 25, 2021 11:39:51 GMT -5
OK, here's something new: I AM able to get video signal from the XMC-2 to the projector. I did this by connecting my old copper HDMI cable. This results in getting a video signal right away. This is very strange, because as I mentioned in my original post, the fiber optic cable passes a signal to my projector without issue when connected directly to my Xbox Series X, bypassing the XMC-2. This seems to indicate the fiber optic cable is fine. However, it seems that the XMC-2 and this particular fiber optic cable just don't "like" each other, while the XMC-2 and the copper cable get along both fine. Both cables are (obviously) long run, 30 feet+, in order to have enough distance to get to the projector. Has anyone else reported problems with fiber optic cables and the XMC-2 in general? Or, do you think I'd solve this by getting a different fiber optic cable? Even though my copper cable is getting a signal to my projector, I can't keep using it because a copper cable of 30 feet+ will not reliably transfer a 4k/60fps/HDR signal. I don't know which fiber optic cable you're using, but they're not all created equal and some are very finicky. Some of the chips that are used can draw more voltage than some HDMI boards can supply which would then require a power inserter. Without additional power, they simply won't work with some SSPs or AVRs. That "might" be the case here... I've used THIS cable exclusively with my XMC-1 (w/Gen3 HDMI board), my Marantz AV8805 and now with my RMC-1L. None of the three have ever shown any sort of problems with this cable. Ruipro is highly regarded in the FO HDMI cable market and, from my own personal experience, I also endorse trying it. Ruipro is now focused on 8K compatible cables (hence the now lower prices on the 4K cables) that you might want to also consider.
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Post by northernlights on May 25, 2021 12:28:03 GMT -5
OK, here's something new: I AM able to get video signal from the XMC-2 to the projector. I did this by connecting my old copper HDMI cable. This results in getting a video signal right away. This is very strange, because as I mentioned in my original post, the fiber optic cable passes a signal to my projector without issue when connected directly to my Xbox Series X, bypassing the XMC-2. This seems to indicate the fiber optic cable is fine. However, it seems that the XMC-2 and this particular fiber optic cable just don't "like" each other, while the XMC-2 and the copper cable get along both fine. Both cables are (obviously) long run, 30 feet+, in order to have enough distance to get to the projector. Has anyone else reported problems with fiber optic cables and the XMC-2 in general? Or, do you think I'd solve this by getting a different fiber optic cable? Even though my copper cable is getting a signal to my projector, I can't keep using it because a copper cable of 30 feet+ will not reliably transfer a 4k/60fps/HDR signal. I don't know which fiber optic cable you're using, but they're not all created equal and some are very finicky. Some of the chips that are used can draw more voltage than some HDMI boards can supply which would then require a power inserter. Without additional power, they simply won't work with some SSPs or AVRs. That "might" be the case here... I've used THIS cable exclusively with my XMC-1 (w/Gen3 HDMI board), my Marantz AV8805 and now with my RMC-1L. None of the three have ever shown any sort of problems with this cable. Ruipro is highly regarded in the FO HDMI cable market and, from my own personal experience, I also endorse trying it. Ruipro is now focused on 8K compatible cables (hence the now lower prices on the 4K cables) that you might want to also consider. Thank you for the helpful suggestion. My only question/concern is this (from the Amazon product listing): "4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0.(8 bit for 4:4:4 and 10 bit for 4:2:0 color depth" Shouldn't that be 10 bit for 4:2:2 color depth?
"HDMI 2.0b & 4K 60Hz HDR: Support 4K@60Hz 4:2:2 12bit or 4K@60Hz 4:4:4 8bit, 18Gbps bandwidth, ARC, HDR10, CEC, EDID, HDCP2.2, Dolby 5.1 channel, stereo PCM"
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cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 4,927
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Post by cawgijoe on May 25, 2021 12:54:17 GMT -5
I don't know which fiber optic cable you're using, but they're not all created equal and some are very finicky. Some of the chips that are used can draw more voltage than some HDMI boards can supply which would then require a power inserter. Without additional power, they simply won't work with some SSPs or AVRs. That "might" be the case here... I've used THIS cable exclusively with my XMC-1 (w/Gen3 HDMI board), my Marantz AV8805 and now with my RMC-1L. None of the three have ever shown any sort of problems with this cable. Ruipro is highly regarded in the FO HDMI cable market and, from my own personal experience, I also endorse trying it. Ruipro is now focused on 8K compatible cables (hence the now lower prices on the 4K cables) that you might want to also consider. Thank you for the helpful suggestion. My only question/concern is this (from the Amazon product listing): "4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0.(8 bit for 4:4:4 and 10 bit for 4:2:0 color depth" Shouldn't that be 10 bit for 4:2:2 color depth? "HDMI 2.0b & 4K 60Hz HDR: Support 4K@60Hz 4:2:2 12bit or 4K@60Hz 4:4:4 8bit, 18Gbps bandwidth, ARC, HDR10, CEC, EDID, HDCP2.2, Dolby 5.1 channel, stereo PCM"
From Ruipro website: Fiber HDMI 2.0 cable SKU: SNAOC20V102A Light Speed HDMI2.0b Cable Thin and Flexible. No signal delay 4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0. 10 bit color depth Ideal solution to transfer long distance The best A/V quality for HDMI 2.0 Supports HDR/3D/CEC/EDID/ARC From Amazon....if you choose the longer cable: L:10m(33 feet) 4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0. 10 bit color depth. 18.2 Gbps Bandwidth The 1 meter cable has a different spec
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Post by northernlights on May 25, 2021 13:30:01 GMT -5
Thank you for the helpful suggestion. My only question/concern is this (from the Amazon product listing): "4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0.(8 bit for 4:4:4 and 10 bit for 4:2:0 color depth" Shouldn't that be 10 bit for 4:2:2 color depth? "HDMI 2.0b & 4K 60Hz HDR: Support 4K@60Hz 4:2:2 12bit or 4K@60Hz 4:4:4 8bit, 18Gbps bandwidth, ARC, HDR10, CEC, EDID, HDCP2.2, Dolby 5.1 channel, stereo PCM"
From Ruipro website: Fiber HDMI 2.0 cable SKU: SNAOC20V102A Light Speed HDMI2.0b Cable Thin and Flexible. No signal delay 4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0. 10 bit color depth Ideal solution to transfer long distance The best A/V quality for HDMI 2.0 Supports HDR/3D/CEC/EDID/ARC From Amazon....if you choose the longer cable: L:10m(33 feet) 4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0. 10 bit color depth. 18.2 Gbps Bandwidth The 1 meter cable has a different spec I'm sorry, I'm not sure what you mean. What's different about the spec for the 1 meter cable?
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Post by doc1963 on May 25, 2021 13:32:14 GMT -5
Thank you for the helpful suggestion. My only question/concern is this (from the Amazon product listing): "4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0.(8 bit for 4:4:4 and 10 bit for 4:2:0 color depth" Shouldn't that be 10 bit for 4:2:2 color depth? "HDMI 2.0b & 4K 60Hz HDR: Support 4K@60Hz 4:2:2 12bit or 4K@60Hz 4:4:4 8bit, 18Gbps bandwidth, ARC, HDR10, CEC, EDID, HDCP2.2, Dolby 5.1 channel, stereo PCM"
No worries... the cable I linked will support all color sampling/bitdepths supported under current HDMI 2.0b specs at up to 18Gbps. The information listed by Amazon may not be the most current or the most accurate, but Ruipro is very good about making sure that Amazon is stocked with the most recent "versions" of their cables. So as long as the cable is listed as " Ships from Amazon / Sold by Ruipro-US", you're good to go. But as with most things sold on Amazon, if you buy it and it doesn't work for you, it's a free return and a full refund...
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Post by ttocs on May 25, 2021 13:39:24 GMT -5
OK, here's something new: I AM able to get video signal from the XMC-2 to the projector. I did this by connecting my old copper HDMI cable. This results in getting a video signal right away. This is very strange, because as I mentioned in my original post, the fiber optic cable passes a signal to my projector without issue when connected directly to my Xbox Series X, bypassing the XMC-2. This seems to indicate the fiber optic cable is fine. However, it seems that the XMC-2 and this particular fiber optic cable just don't "like" each other, while the XMC-2 and the copper cable get along both fine. Both cables are (obviously) long run, 30 feet+, in order to have enough distance to get to the projector. Has anyone else reported problems with fiber optic cables and the XMC-2 in general? Or, do you think I'd solve this by getting a different fiber optic cable? Even though my copper cable is getting a signal to my projector, I can't keep using it because a copper cable of 30 feet+ will not reliably transfer a 4k/60fps/HDR signal. It's good you found the source of the issue. I didn't catch that you had fiber optic cable, but would've suggested using copper. The voltage inserter Doc mentions are quickly available. It seems to me that doc1963 has nailed it.
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cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 4,927
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Post by cawgijoe on May 25, 2021 13:57:51 GMT -5
From Ruipro website: Fiber HDMI 2.0 cable SKU: SNAOC20V102A Light Speed HDMI2.0b Cable Thin and Flexible. No signal delay 4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0. 10 bit color depth Ideal solution to transfer long distance The best A/V quality for HDMI 2.0 Supports HDR/3D/CEC/EDID/ARC From Amazon....if you choose the longer cable: L:10m(33 feet) 4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0. 10 bit color depth. 18.2 Gbps Bandwidth The 1 meter cable has a different spec I'm sorry, I'm not sure what you mean. What's different about the spec for the 1 meter cable? There are multiple lengths....click on the 1 meter length and the spec is different than the 10m(33 feet) copied above. I'm assuming you are looking at the longer cable which shows 10 bit color depth. I would not worry about it....as Doc mentions, it is Amazon and if there is an issue, you can return it. Fingers crossed that this works for you!
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Post by drabbs on May 25, 2021 17:23:42 GMT -5
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Post by JKCashin on May 25, 2021 18:37:34 GMT -5
Anyone else hitting refresh over-and-over waiting on the new firmware? Refresh... Refresh... Refresh...
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Post by cwt on May 25, 2021 22:50:21 GMT -5
Thank you for the helpful suggestion. My only question/concern is this (from the Amazon product listing): "4K2K@60Hz Chroma Subsampling 4:4:4/4:2:2/4:2:0.(8 bit for 4:4:4 and 10 bit for 4:2:0 color depth" Shouldn't that be 10 bit for 4:2:2 color depth? Thats just amazon quoting the uhd bd spec ; nothing to worry about Up to 4K resolution ; 4:2:0 color sub-sampling; Up to 10 bit color; Up to 60 frames per second; Support for wide color gamuts (REC.2020); Support for HDR10 and Dolby Vision; No 3D support; HDCP2.2
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Deleted
Deleted Member
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Post by Deleted on May 26, 2021 8:29:54 GMT -5
Anyone else hitting refresh over-and-over waiting on the new firmware? Refresh... Refresh... Refresh... ...Aren't those of use who post such things "petulant child troll(s)"?
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Post by ElectricKoolAid on May 26, 2021 9:14:19 GMT -5
Refresh... Refresh... Refresh... ...Aren't those of use who post such things "petulant child troll(s)"?
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Dreamer
Minor Hero
Klaatu Barada Nikto!
Posts: 68
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Post by Dreamer on May 26, 2021 10:00:56 GMT -5
Call Emotiva Technical support they will tell you when the next firmware release will be (approx.). In November 2020 They told me about 2.2 and released it a week earlier than they had told me, just call and post......then the debate and wait will be over. If I had time today I would call!
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Post by JKCashin on May 26, 2021 11:39:58 GMT -5
Refresh... Refresh... Refresh... ...Aren't those of use who post such things "petulant child troll(s)"? Petulent? Likely Child.. definitely Troll.. I hope not
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Post by 5channels on May 26, 2021 11:49:56 GMT -5
...Aren't those of use who post such things "petulant child troll(s)"? Petulent? Likely Child.. definitely Troll.. I hope not A refreshing troll nonetheless...who'da thunk?
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Post by JKCashin on May 26, 2021 15:38:42 GMT -5
Petulent? Likely Child.. definitely Troll.. I hope not A refreshing troll nonetheless...who'da thunk? Take that up with my spouse... there will be disagreement.
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