|
|
Post by Hair Nick on Oct 21, 2021 14:40:57 GMT -5
I think I’m in the same boat on switching. If the bass management bug and other bugs gets fixed and DLBC option becomes available, I will likely keep the XMC-2, otherwise I will sell it and buy the Monoprice or the upcoming Onkyo. I’m in the same boat!!! I only jumped on an XMC-2 because Emotiva decided to put an expiration date on the 40% card. My bugs are easily fix by switching Inputs and back or do a full reboot. It’s been awhile since a new firmware has been release. I’m hoping that they don’t think there isn’t any bugs left to fix. This thing is far from being bug free. Big code stuff right around the corner. |
|
KeithL
Administrator 
Posts: 10,273
|
Post by KeithL on Oct 21, 2021 14:41:46 GMT -5
Unfortunately we can't always offer deals which make sense for everyone.
In this case it would probably make more sense to go buy a $125 AVR, trade it in for the discount on a nice new RMC-1 or RMC-1L, and then sell your XMC-2. (I'm sure you will easily find someone on the forum who would love to give a barely-used XMC-2 a nice new home.  ) We offer trade in pricing on pretty much all our gear. Give us a call and talk to sales 615-790-6754 or send an email to sales@emotiva.com , I'm sure they will work something out with you going from the XMC-2 trading up. Out of curiosity I contacted sales this morning to follow up on this. So if I’m tracking things correctly, which I am, they would be willing to give me $1,500 off a RMC 1 or 1L trading in my two month old XMC-2. Or, I could head down to the local Salvation Army and pick up some 25 year old AVR that doesn’t even work for $20 and get $1,000 off with the “Bring us your dead” promo. Guess that’s better than a poke in the eye with a sharp stick, and it’s nice that Emotiva is even providing me with this option (I get it). However, I’ll take the poke in the eye and wear a patch👍 Great option if you’re considering switching to Emotiva, but screams F/U to existing customers. This my friends is why there’s no such thing as brand loyalty any longer. Just my thoughts..and yes I’m still happy with my XMC-2 purchase. Please keep in mind, I’m saying this as a new customer that dropped $5,500 on Emotiva gear, didn’t receive the DIrac kit when my XMC and Amp shipped. Then paid $30 for overnight shipping to calibrate sh**, then upon receipt of the kit, found it was a used kit with scotch tape rolls on the backs of the switch and Pi to obviously attach them to something, and to top it all off the switch included in the kit is now dead and doesn’t even power on, so I’ve since replaced it…. All 100% factual and not a peep from me to anyone at Emotiva about it. Call me crazy… $1,500 for my 2 month old XMC-2, that’s adding way too much insult to injury at this point, just saying… |
|
ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 8,162
|
Post by ttocs on Oct 21, 2021 14:49:52 GMT -5
Out of curiosity I contacted sales this morning to follow up on this. So if I’m tracking things correctly, which I am, they would be willing to give me $1,500 off a RMC 1 or 1L trading in my two month old XMC-2. Or, I could head down to the local Salvation Army and pick up some 25 year old AVR that doesn’t even work for $20 and get $1,000 off with the “Bring us your dead” promo. Guess that’s better than a poke in the eye with a sharp stick, and it’s nice that Emotiva is even providing me with this option (I get it). However, I’ll take the poke in the eye and wear a patch👍 Great option if you’re considering switching to Emotiva, but screams F/U to existing customers. This my friends is why there’s no such thing as brand loyalty any longer. Just my thoughts..and yes I’m still happy with my XMC-2 purchase. Please keep in mind, I’m saying this as a new customer that dropped $5,500 on Emotiva gear, didn’t receive the DIrac kit when my XMC and Amp shipped. Then paid $30 for overnight shipping to calibrate sh**, then upon receipt of the kit, found it was a used kit with scotch tape rolls on the backs of the switch and Pi to obviously attach them to something, and to top it all off the switch included in the kit is now dead and doesn’t even power on, so I’ve since replaced it…. All 100% factual and not a peep from me to anyone at Emotiva about it. Call me crazy… $1,500 for my 2 month old XMC-2, that’s adding way too much insult to injury at this point, just saying… Who did you contact about your kit issue? The kit wasn't used. The shipping department was adding tape to parts of the kit to try and keep it from shifting around during transit since we had received messages from users that had damaged kits from the way they were being handled in shipping. I think shipping handlers were treating them like frisbees. Mine was. Most of the parts were loose in the crumpled box. |
|
|
|
Post by dreams on Oct 21, 2021 15:43:59 GMT -5
We offer trade in pricing on pretty much all our gear. Give us a call and talk to sales 615-790-6754 or send an email to sales@emotiva.com , I'm sure they will work something out with you going from the XMC-2 trading up. Out of curiosity I contacted sales this morning to follow up on this. So if I’m tracking things correctly, which I am, they would be willing to give me $1,500 off a RMC 1 or 1L trading in my two month old XMC-2. Or, I could head down to the local Salvation Army and pick up some 25 year old AVR that doesn’t even work for $20 and get $1,000 off with the “Bring us your dead” promo. Guess that’s better than a poke in the eye with a sharp stick, and it’s nice that Emotiva is even providing me with this option (I get it). However, I’ll take the poke in the eye and wear a patch👍 Great option if you’re considering switching to Emotiva, but screams F/U to existing customers. This my friends is why there’s no such thing as brand loyalty any longer. Just my thoughts..and yes I’m still happy with my XMC-2 purchase. Please keep in mind, I’m saying this as a new customer that dropped $5,500 on Emotiva gear, didn’t receive the DIrac kit when my XMC and Amp shipped. Then paid $30 for overnight shipping to calibrate sh**, then upon receipt of the kit, found it was a used kit with scotch tape rolls on the backs of the switch and Pi to obviously attach them to something, and to top it all off the switch included in the kit is now dead and doesn’t even power on, so I’ve since replaced it…. All 100% factual and not a peep from me to anyone at Emotiva about it. Call me crazy… $1,500 for my 2 month old XMC-2, that’s adding way too much insult to injury at this point, just saying… |
|
|
|
Post by dreams on Oct 21, 2021 15:47:23 GMT -5
I bought an rmc-1l two weeks before the Halloween promotion,well inside the 30 day trial and they wouldn’t let me send them my old avr.WOW.
|
|
|
|
Post by epikcloudz on Oct 21, 2021 16:03:18 GMT -5
Out of curiosity I contacted sales this morning to follow up on this. So if I’m tracking things correctly, which I am, they would be willing to give me $1,500 off a RMC 1 or 1L trading in my two month old XMC-2. Or, I could head down to the local Salvation Army and pick up some 25 year old AVR that doesn’t even work for $20 and get $1,000 off with the “Bring us your dead” promo. Guess that’s better than a poke in the eye with a sharp stick, and it’s nice that Emotiva is even providing me with this option (I get it). However, I’ll take the poke in the eye and wear a patch👍 Great option if you’re considering switching to Emotiva, but screams F/U to existing customers. This my friends is why there’s no such thing as brand loyalty any longer. Just my thoughts..and yes I’m still happy with my XMC-2 purchase. Please keep in mind, I’m saying this as a new customer that dropped $5,500 on Emotiva gear, didn’t receive the DIrac kit when my XMC and Amp shipped. Then paid $30 for overnight shipping to calibrate sh**, then upon receipt of the kit, found it was a used kit with scotch tape rolls on the backs of the switch and Pi to obviously attach them to something, and to top it all off the switch included in the kit is now dead and doesn’t even power on, so I’ve since replaced it…. All 100% factual and not a peep from me to anyone at Emotiva about it. Call me crazy… $1,500 for my 2 month old XMC-2, that’s adding way too much insult to injury at this point, just saying… Who did you contact about your kit issue? The kit wasn't used. The shipping department was adding tape to parts of the kit to try and keep it from shifting around during transit since we had received messages from users that had damaged kits from the way they were being handled in shipping. I think shipping handlers were treating them like frisbees. Nobody, as I mentioned in the post “Not a peep to anyone at Emotiva”… I figured with the price of a new switch it would be just as easy to replace it with a better switch off of Amazon and get that free next day delivery 🤘 I absolutely don’t mind spending the extra money on trivial crap, like $25 on a switch, worth the upgrade. 👍 The $1,500 trade in for the XMC-2 though??? Considering the bring us your dead promo, one would be expecting a little bit better than that right now. I understand folks are trying to run a business, which actually played into my decision of purchasing something from a domestic company, but that’s highway robbery. As I also mentioned, it’s nice that you guys even provided me with the option, but is it really an option? Don’t think so, unless you’re fortunate enough to have the disposable income to toss $1,700 for two months of product usage.. |
|
|
|
Post by epikcloudz on Oct 21, 2021 16:10:31 GMT -5
Unfortunately we can't always offer deals which make sense for everyone.
In this case it would probably make more sense to go buy a $125 AVR, trade it in for the discount on a nice new RMC-1 or RMC-1L, and then sell your XMC-2. (I'm sure you will easily find someone on the forum who would love to give a barely-used XMC-2 a nice new home. ) Out of curiosity I contacted sales this morning to follow up on this. So if I’m tracking things correctly, which I am, they would be willing to give me $1,500 off a RMC 1 or 1L trading in my two month old XMC-2. Or, I could head down to the local Salvation Army and pick up some 25 year old AVR that doesn’t even work for $20 and get $1,000 off with the “Bring us your dead” promo. Guess that’s better than a poke in the eye with a sharp stick, and it’s nice that Emotiva is even providing me with this option (I get it). However, I’ll take the poke in the eye and wear a patch👍 Great option if you’re considering switching to Emotiva, but screams F/U to existing customers. This my friends is why there’s no such thing as brand loyalty any longer. Just my thoughts..and yes I’m still happy with my XMC-2 purchase. Please keep in mind, I’m saying this as a new customer that dropped $5,500 on Emotiva gear, didn’t receive the DIrac kit when my XMC and Amp shipped. Then paid $30 for overnight shipping to calibrate sh**, then upon receipt of the kit, found it was a used kit with scotch tape rolls on the backs of the switch and Pi to obviously attach them to something, and to top it all off the switch included in the kit is now dead and doesn’t even power on, so I’ve since replaced it…. All 100% factual and not a peep from me to anyone at Emotiva about it. Call me crazy… $1,500 for my 2 month old XMC-2, that’s adding way too much insult to injury at this point, just saying… Agreed Kieth, Though it would be just as easy for you guys to take it back from me as a trade and sell it as certified refurbished, or however you’d like to word it😜 Either way, after the upgrade I’m pretty sure you’d make money, and I would be happy without all of the hassle of selling, buying etc..😊 ✌️ |
|
|
|
Post by ElectricKoolAid on Oct 21, 2021 16:27:13 GMT -5
Who did you contact about your kit issue? The kit wasn't used. The shipping department was adding tape to parts of the kit to try and keep it from shifting around during transit since we had received messages from users that had damaged kits from the way they were being handled in shipping. I think shipping handlers were treating them like frisbees. Nobody, as I mentioned in the post “Not a peep to anyone at Emotiva”… I figured with the price of a new switch it would be just as easy to replace it with a better switch off of Amazon and get that free next day delivery 🤘 I absolutely don’t mind spending the extra money on trivial crap, like $25 on a switch, worth the upgrade. 👍 The $1,500 trade in for the XMC-2 though??? Considering the bring us your dead promo, one would be expecting a little bit better than that right now. I understand folks are trying to run a business, which actually played into my decision of purchasing something from a domestic company, but that’s highway robbery. As I also mentioned, it’s nice that you guys even provided me with the option, but is it really an option? Don’t think so, unless you’re fortunate enough to have the disposable income to toss $1,700 for two months of product usage.. Why didn't you just buy the RMC1 to begin with? |
|
|
|
Post by BigE on Oct 21, 2021 16:32:42 GMT -5
Who did you contact about your kit issue? The kit wasn't used. The shipping department was adding tape to parts of the kit to try and keep it from shifting around during transit since we had received messages from users that had damaged kits from the way they were being handled in shipping. I think shipping handlers were treating them like frisbees. Mine was. Most of the parts were loose in the crumpled box. Ditto. Not crushed, but parts had shifted out of individual cut outs in box. Could easily bang against each other when used in UPS vs FedEx tackle football. It's horrid what are delivered are subject to. I immediately swapped out switch for $29 5port ubiquiti powered by poe. |
|
|
|
Post by epikcloudz on Oct 21, 2021 16:42:17 GMT -5
Nobody, as I mentioned in the post “Not a peep to anyone at Emotiva”… I figured with the price of a new switch it would be just as easy to replace it with a better switch off of Amazon and get that free next day delivery 🤘 I absolutely don’t mind spending the extra money on trivial crap, like $25 on a switch, worth the upgrade. 👍 The $1,500 trade in for the XMC-2 though??? Considering the bring us your dead promo, one would be expecting a little bit better than that right now. I understand folks are trying to run a business, which actually played into my decision of purchasing something from a domestic company, but that’s highway robbery. As I also mentioned, it’s nice that you guys even provided me with the option, but is it really an option? Don’t think so, unless you’re fortunate enough to have the disposable income to toss $1,700 for two months of product usage.. Why didn't you just buy the RMC1 to begin with? I considered it, but you know what they say about hindsight 👍 Look, I’m actually really happy with the XMC-2, I have a blast running and tweaking Dirac Live, probably more than I should. I’m really looking forward to getting my Mini DSP HD tomorrow to start working on getting my three subs dialed in through REW. Figured if we eventually get DLBC great, but I’m not getting any younger..😀 So yes, you’re 100% right… My wife was also right again, I tried to save a buck (well a couple)and now regret my decision…👍 |
|
|
|
Post by monkumonku on Oct 21, 2021 17:31:43 GMT -5
Who did you contact about your kit issue? The kit wasn't used. The shipping department was adding tape to parts of the kit to try and keep it from shifting around during transit since we had received messages from users that had damaged kits from the way they were being handled in shipping. I think shipping handlers were treating them like frisbees. I figured with the price of a new switch it would be just as easy to replace it with a better switch off of Amazon and get that free next day delivery 🤘 I absolutely don’t mind spending the extra money on trivial crap, like $25 on a switch, worth the upgrade. 👍 The $1,500 trade in for the XMC-2 though??? Considering the bring us your dead promo, one would be expecting a little bit better than that right now. I understand folks are trying to run a business, which actually played into my decision of purchasing something from a domestic company, but that’s highway robbery. As I also mentioned, it’s nice that you guys even provided me with the option, but is it really an option? Don’t think so, unless you’re fortunate enough to have the disposable income to toss $1,700 for two months of product usage.. So you don't mention your kit issue to anyone at Emotiva, the actual place where someone could do something about it, but instead you loudly complain about it here in the Lounge and then try and make it sound like it's all cool, no big deal, even though you keep complaining about it. Okay, we get it. |
|
|
|
Post by brutiarti on Oct 21, 2021 18:47:32 GMT -5
Who did you contact about your kit issue? The kit wasn't used. The shipping department was adding tape to parts of the kit to try and keep it from shifting around during transit since we had received messages from users that had damaged kits from the way they were being handled in shipping. I think shipping handlers were treating them like frisbees. Nobody, as I mentioned in the post “Not a peep to anyone at Emotiva”… I figured with the price of a new switch it would be just as easy to replace it with a better switch off of Amazon and get that free next day delivery 🤘 I absolutely don’t mind spending the extra money on trivial crap, like $25 on a switch, worth the upgrade. 👍 The $1,500 trade in for the XMC-2 though??? Considering the bring us your dead promo, one would be expecting a little bit better than that right now. I understand folks are trying to run a business, which actually played into my decision of purchasing something from a domestic company, but that’s highway robbery. As I also mentioned, it’s nice that you guys even provided me with the option, but is it really an option? Don’t think so, unless you’re fortunate enough to have the disposable income to toss $1,700 for two months of product usage.. Buy a broken AVR for $10 send it to Emotiva for the discount and sell the XMC-2 somewhere else. Easy |
|
|
|
Post by epikcloudz on Oct 21, 2021 20:15:39 GMT -5
Nobody, as I mentioned in the post “Not a peep to anyone at Emotiva”… I figured with the price of a new switch it would be just as easy to replace it with a better switch off of Amazon and get that free next day delivery 🤘 I absolutely don’t mind spending the extra money on trivial crap, like $25 on a switch, worth the upgrade. 👍 The $1,500 trade in for the XMC-2 though??? Considering the bring us your dead promo, one would be expecting a little bit better than that right now. I understand folks are trying to run a business, which actually played into my decision of purchasing something from a domestic company, but that’s highway robbery. As I also mentioned, it’s nice that you guys even provided me with the option, but is it really an option? Don’t think so, unless you’re fortunate enough to have the disposable income to toss $1,700 for two months of product usage.. So you don't mention your kit issue to anyone at Emotiva, the actual place where someone could do something about it, but instead you loudly complain about it here in the Lounge and then try and make it sound like it's all cool, no big deal, even though you keep complaining about it. Okay, we get it. Yep, got a problem with anything I said? I’m always here to listen to you complain about me complaining 👍 I brought it up because I was under the impression it was a used kit, could of cared less about the quality of the cheap switch that lasted all of two months. It has since been brought to my attention that the kits are actually packaged that way…Great!! Water under the bridge too me buddy, but you keep doing you. I’m sure you’re a fantastic individual IRL👍 |
|
|
|
Post by monkumonku on Oct 21, 2021 22:22:33 GMT -5
So you don't mention your kit issue to anyone at Emotiva, the actual place where someone could do something about it, but instead you loudly complain about it here in the Lounge and then try and make it sound like it's all cool, no big deal, even though you keep complaining about it. Okay, we get it. Yep, got a problem with anything I said? I’m always here to listen to you complain about me complaining 👍 I brought it up because I was under the impression it was a used kit, could of cared less about the quality of the cheap switch that lasted all of two months. It has since been brought to my attention that the kits are actually packaged that way…Great!! Water under the bridge too me buddy, but you keep doing you. I’m sure you’re a fantastic individual IRL👍 Nope, no problem with what you said. I made my comments and you made yours. If anyone else is interested in what we wrote, then they can read it and come to their own conclusions.  |
|
Lsc
Emo VIPs 
Posts: 3,435
|
Post by Lsc on Oct 22, 2021 14:24:26 GMT -5
I bought an rmc-1l two weeks before the Halloween promotion,well inside the 30 day trial and they wouldn’t let me send them my old avr.WOW. Right. So much for the family motto. Can you return the RMC1L? Then re-buy it with the AVR? It’ll cost you a little on the return but overall it’s a pretty big savings. |
|
|
|
Post by dreams on Oct 22, 2021 15:25:49 GMT -5
I can return my Rmc1l and send them my avr but I would have to pay shipping on both.I would also have to disconnect it,pack up both units and redo all the setup when I get the new one.just moving my rack to get behind it is a huge task.I hoped I could just leave mine in the rack and send them my old one.
|
|
tparm
Minor Hero
Posts: 16
|
Post by tparm on Oct 22, 2021 15:42:37 GMT -5
I do have a gently used RMC-1L for sale. Mine is +/- a year old, includes full Dirac kit, all accessories, rack mount kit, manual, boxes, etc etc etc. $2500 here and is listed on eBay for $2750. Buyer pays shipping from 22801 zip and I get good deals with FedEx I’ll pass along. |
|
|
|
Post by audiobill on Oct 22, 2021 17:46:36 GMT -5
Why are you selling?
|
|
tparm
Minor Hero
Posts: 16
|
Post by tparm on Oct 23, 2021 8:26:17 GMT -5
In short, my AVM 70 that was delayed which sparked my RMC purchase is here and I like it so I have decided to keep that and sell the Emo.
|
|
|
|
Post by bblv on Oct 23, 2021 9:10:24 GMT -5
Can we get this thread back on topic? Wow.. thought I was on Facebook for a minute.
|
|
)
