|
Post by solidstate on Jul 25, 2014 12:29:47 GMT -5
UPS is the WORST courier I've ever used! I couldn't count on two hands and two feet the number of times I've sent or received packages that were absolutely sh** kicked and damaged in transit.
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jul 25, 2014 12:59:20 GMT -5
I believe the no signature deliveries by UPS is a carefully/intentionally calculated business decision based on the time spent for each delivery. They have figured out how many seconds it takes the driver to place the parcel at your door and go on to the next house. Remember, UPS is the same company that has their supervisors time, with a stopwatch, how long it takes their drivers to make each stop. I'm not making this up, ever wonder why you almost never see an older UPS driver? Waiting for an answer at the door for a signature and any associated notification paperwork is all time consuming.
I believe they have figured out the increased speed of their, push the doorbell (0.75 seconds required), lean down and place the parcel at the door (1.5 seconds) and then having the driver hurry off to the next stop, versus the time of the underlined part above in the end saves them money even with the claim losses for an occasional missing package.
If one carefully checks out the tracking, you can choose for options to pick up the package yourself, etc. Those might delay your getting the parcel and we usually just take the chance no one will steal the parcel. We also leave a clearly visible note on the door/by the doorbell on the day of delivery (whether we are home or not) that says: UPS Driver, We Are Home, Please Ring Doorbell And Wait This simply helps discourage someone from any funny business as they think there is someone at the house maybe watching them.
I presume also that they charge the sender more for the signature required process.
|
|
HDSapper
Emo VIPs
"Any problem on earth can be solved with the careful application of high explosives."
Posts: 833
|
Post by HDSapper on Jul 25, 2014 15:36:04 GMT -5
I believe the no signature deliveries by UPS is a carefully/intentionally calculated business decision based on the time spent for each delivery. They have figured out how many seconds it takes the driver to place the parcel at your door and go on to the next house. Remember, UPS is the same company that has their supervisors time, with a stopwatch, how long it takes their drivers to make each stop. I'm not making this up, ever wonder why you almost never see an older UPS driver? Waiting for an answer at the door for a signature and any associated notification paperwork is all time consuming.I believe they have figured out the increased speed of their, push the doorbell (0.75 seconds required), lean down and place the parcel at the door (1.5 seconds) and then having the driver hurry off to the next stop, versus the time of the underlined part above in the end saves them money even with the claim losses for an occasional missing package. If one carefully checks out the tracking, you can choose for options to pick up the package yourself, etc. Those might delay your getting the parcel and we usually just take the chance no one will steal the parcel. We also leave a clearly visible note on the door/by the doorbell on the day of delivery (whether we are home or not) that says: UPS Driver, We Are Home, Please Ring Doorbell And Wait This simply helps discourage someone from any funny business as they think there is someone at the house maybe watching them. I presume also that they charge the sender more for the signature required process. I believe your right that it is a calculated risk. And if the package is unsigned for and walks away, I believe UPS would be the ones buying you a new processor. Of course I'm also sure they would try to make the claim process as difficult as possible too. Either way, though, Emotiva and the customer should both be protected by the "signature required."
|
|
|
Post by monkumonku on Jul 25, 2014 15:50:12 GMT -5
I believe the no signature deliveries by UPS is a carefully/intentionally calculated business decision based on the time spent for each delivery. They have figured out how many seconds it takes the driver to place the parcel at your door and go on to the next house. Remember, UPS is the same company that has their supervisors time, with a stopwatch, how long it takes their drivers to make each stop. I'm not making this up, ever wonder why you almost never see an older UPS driver? Waiting for an answer at the door for a signature and any associated notification paperwork is all time consuming.I believe they have figured out the increased speed of their, push the doorbell (0.75 seconds required), lean down and place the parcel at the door (1.5 seconds) and then having the driver hurry off to the next stop, versus the time of the underlined part above in the end saves them money even with the claim losses for an occasional missing package. If one carefully checks out the tracking, you can choose for options to pick up the package yourself, etc. Those might delay your getting the parcel and we usually just take the chance no one will steal the parcel. We also leave a clearly visible note on the door/by the doorbell on the day of delivery (whether we are home or not) that says: UPS Driver, We Are Home, Please Ring Doorbell And Wait This simply helps discourage someone from any funny business as they think there is someone at the house maybe watching them. I presume also that they charge the sender more for the signature required process. I believe your right that it is a calculated risk. And if the package is unsigned for and walks away, I believe UPS would be the ones buying you a new processor. Of course I'm also sure they would try to make the claim process as difficult as possible too. Either way, though, Emotiva and the customer should both be protected by the "signature required." I am curious - if a package is sent requiring a signature and UPS just leaves it at the door and goes running off, what does the tracking info say as far as how it was delivered? Do they make up something and say that it was signed for, or do they tell the truth and say left on doorstep or wherever they left it?
|
|
cgolf
Emo VIPs
Posts: 4,613
|
Post by cgolf on Jul 25, 2014 15:56:34 GMT -5
Our guy always waits for us to answer the door. If we are expecting a package, we also leave a note letting them know we are at home. If we leave and they come, too bad for us!!
|
|
HDSapper
Emo VIPs
"Any problem on earth can be solved with the careful application of high explosives."
Posts: 833
|
Post by HDSapper on Jul 25, 2014 18:34:56 GMT -5
I am curious - if a package is sent requiring a signature and UPS just leaves it at the door and goes running off, what does the tracking info say as far as how it was delivered? Do they make up something and say that it was signed for, or do they tell the truth and say left on doorstep or wherever they left it? I had to go back to my tracking email to check. When I click on "Proof of delivery" I see: Left At:Front Door Thank you for giving us this opportunity to serve you. Sincerely, UPS
|
|
|
Post by SticknStones on Jul 25, 2014 18:51:43 GMT -5
The no signature delivery is crazy. Yep. This is going to come back and bite a few people VERY badly. No signature on $1K and $2K equipment? Crazy. As Forest would say, "Stupid is as stupid does...". You should be able to adjust once you get your tracking number. I live in the middle of nowhere and do not lock anything so it is perfect for me as is. Also, you know it is out for delivery on that day so you should be covering the door anyway especially if your going to sign for it. This is a mole-hill and should stay a mole-hill.
|
|
|
Post by SticknStones on Jul 25, 2014 19:02:39 GMT -5
My XMC arrived today too! I did not have all the balanced unbalanced switches in the right place that threw me a curve. The settings are more like the UMC-1 which I preferred name your own inputs. The naming is much easier and you see the values listed in a scroll fashion. The sub is hotter and I did not include the DSpeaker Anti-mode and need to tweak everything. I have the LED off so not to attract attention from my wife for at least 30 days. I plugged the ERC into the Analog XLR and also a Toslink for comparisons later. I am keeping the XDA-2 for streaming by USB till later and got the Google Cast in. Lots to learn and play with for a while.
|
|
LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,510
|
Post by LCSeminole on Jul 25, 2014 19:24:06 GMT -5
I believe your right that it is a calculated risk. And if the package is unsigned for and walks away, I believe UPS would be the ones buying you a new processor. Of course I'm also sure they would try to make the claim process as difficult as possible too. Either way, though, Emotiva and the customer should both be protected by the "signature required." I am curious - if a package is sent requiring a signature and UPS just leaves it at the door and goes running off, what does the tracking info say as far as how it was delivered? Do they make up something and say that it was signed for, or do they tell the truth and say left on doorstep or wherever they left it? Rickie, from what I understand, if a package is actually DSR(Direct Signature Required), then the actual shipping label has embedded into the bar code that stipulation. When the package is scanned at the delivery address, the scanning device knows this, and won't allow a release of that package without an actual signature, thus the driver leaves you a notice of attempt. So for the driver to forge the recipients signature is not advisable since a signature comparison would be easy to compare, not to mention I'd bet that is an immediate reason for termination of employment.
|
|
|
Post by monkumonku on Jul 25, 2014 20:04:11 GMT -5
I am curious - if a package is sent requiring a signature and UPS just leaves it at the door and goes running off, what does the tracking info say as far as how it was delivered? Do they make up something and say that it was signed for, or do they tell the truth and say left on doorstep or wherever they left it? Rickie, from what I understand, if a package is actually DSR(Direct Signature Required), then the actual shipping label has embedded into the bar code that stipulation. When the package is scanned at the delivery address, the scanning device knows this, and won't allow a release of that package without an actual signature, thus the driver leaves you a notice of attempt. So for the driver to forge the recipients signature is not advisable since a signature comparison would be easy to compare, not to mention I'd bet that is an immediate reason for termination of employment. Thanks. The reason for my question is that some folks reported that their XMC-1 did not require a signature and thus was left at the door. I guess my question should have been if Emo is or is not actually requiring a signature for delivery because if they do require one then I wonder how UPS could leave it at the door like that.
|
|
geebo
Emo VIPs
"Too bad that all the people who know how to run the country are driving taxicabs and cutting hair"
Posts: 24,211
|
Post by geebo on Jul 25, 2014 20:56:44 GMT -5
UPS is the WORST courier I've ever used! I couldn't count on two hands and two feet the number of times I've sent or received packages that were absolutely sh** kicked and damaged in transit. We get packages everyday from UPS and send something out everyday as well. Same for Fedex. Not once in 15 years have I had to file a claim. Freight companies are a different story, however.
|
|
emovac
Emo VIPs
Saeed al-Sahhaf
Posts: 2,456
|
Post by emovac on Jul 26, 2014 1:54:03 GMT -5
Yep. This is going to come back and bite a few people VERY badly. No signature on $1K and $2K equipment? Crazy. As Forest would say, "Stupid is as stupid does...". While I agree it should be an option, I hate when a signature is required--it has cost me countless failed deliveries over the years. There's virtually no chance a package would be stolen the way our house is situated. It may be a good idea to remove the company name and identifying markings from the outer box. I receive a lot of parcels. Under $100 I don't worry too much, although USPS has gone to the dogs with all the part timers. With USPS I fear misdelivery to the wrong address/ incompetence. The regular postman is good but he's off the route two days a week, and the subs suck. UPS and fedex stuff I'm more concerned with theft. Opportunists steal anything not nailed down. If Im not home, it's easy to have the parcel held or redelivered in the evening or the next day. The hold is free, for UPS as is redirecting the parcel to a fedex outlet. The redeliveries cost $5.
|
|
|
Post by adam631 on Jul 26, 2014 2:20:26 GMT -5
I know this is a dumb question, but does emo pay for shipping on this?
|
|
|
Post by audiophill on Jul 26, 2014 8:00:05 GMT -5
$20.00 shipping on the xmc-1. You pay
|
|
|
Post by jimbailey on Jul 26, 2014 8:51:37 GMT -5
Mine arrived yesterday—no sig required. Actually, I like that. Our UPS guys are great. They leave packages inside our "mud room" as I have requested of them. We get lots of UPS packages (without Amazon we'd die up here.) No problems so far.
One interesting tale: When my latest iPad arrived from China via Fed-Ex, the online status showed it as delivered (and signed for—sig required), but they hadn't come. I was freakin' out. Turns out the Fed-Ex guy gave it to our UPS guy in town to save him a trip here. Arrived within the hour. You gotta love the NM mountains.
|
|
|
Post by sct on Jul 26, 2014 8:52:00 GMT -5
I know in my experience that the UPS guys are saving the 0.75 seconds by NOT ringing the doorbell. Several times I have been notified of a pending delivery, waited patiently at home, and then find the package delivered with absolutely no ringing occurring. I have complained to UPS several times to no avail. Whenever possible, I choose FedEx for deliveries - their guys seem to know how to ring a doorbell...
SCT
|
|
|
Post by bborzell on Jul 26, 2014 9:17:36 GMT -5
My XMC-1 was delivered after the UPS truck drove up my driveway and I heard it clattering in front of the front walkway. I went out to receive it and when I asked if there was a signature requirement, the driver checked his hand held electronic box and replied, "Nope, it is a straight delivery".
|
|
|
Post by AudioHTIT on Jul 26, 2014 12:13:09 GMT -5
$20.00 shipping on the xmc-1. You pay Isn't that only (or because) you're using the 40% card? If you bought one with just eClub you should get free shipping. What about 25% discount for life, anyone used that yet?
|
|
emovac
Emo VIPs
Saeed al-Sahhaf
Posts: 2,456
|
Post by emovac on Jul 26, 2014 23:46:00 GMT -5
I know in my experience that the UPS guys are saving the 0.75 seconds by NOT ringing the doorbell. Several times I have been notified of a pending delivery, waited patiently at home, and then find the package delivered with absolutely no ringing occurring. I have complained to UPS several times to no avail. Whenever possible, I choose FedEx for deliveries - their guys seem to know how to ring a doorbell... SCT Exact opposite at my house. Fedex drops, UPS rings.
|
|
|
Post by ocezam on Jul 27, 2014 12:48:57 GMT -5
Turns out the Fed-Ex guy gave it to our UPS guy in town to save him a trip here. Talk about immediate grounds for dismissal. I work for one of these companies. If we we're to give a delivery to the other carrier to do, immediate termination.
|
|