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Post by asaturno on Dec 6, 2009 2:40:18 GMT -5
Just got my new ERC-1 on Friday. Beautifully packaged. And it is a beautiful looking and feeling machine. Sounds great too. Except it does indeed clip off the first second of track 1 of the first cd after being powered on.
The Secrets review did not have this bug so I a left wondering what to do? Are there "good" ERC-1's out there?
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Post by roadrunner on Dec 6, 2009 4:57:43 GMT -5
Just got my new ERC-1 on Friday. Beautifully packaged. And it is a beautiful looking and feeling machine. Sounds great too. Except it does indeed clip off the first second of track 1 of the first cd after being powered on. The Secrets review did not have this bug so I a left wondering what to do? Are there "good" ERC-1's out there? This is a topic that has been discussed many times in several different threads since the ERC-1 was released. There is nothing wrong with your ERC-1. This particular anomaly only happens with certain Cd's and then only during the initial turn on sequence for the first track played. During testing by Emotiva's tech support personnel, 9 times out of 10 this will not happen. The small percentage of Cd's that will exhibit this behavior will consistently react the same way on each startup sequence. If you would like a full explanation of why this happens with those few Cd's, contact Emotiva's Tech Support and talk to Lonnie or Nick. It has to do with the buffer and the CD recognition cycle and is easily handled with the push of one button should you encounter this delay. So far, I have easily played over 100 Cd's and have not experienced this delay. Some people have avoided having this delay by leaving the ERC-1 in "Standby" mode. The 1 second delay only happens for select Cd's during startup sequence. It doesn't happen when starting from the standby mode. The ERC-1 uses very little power in standby... similar to that of a night light. SECRETS did not report this "bug" when they reviewed the ERC-1 and most users won't either, unless they have one of the Cd's that cause this startup delay. It is NOT because SECRETS got a "good" unit. They either never listened to a CD that can cause the delay or they left their demo unit in standby mode when not listening to music. Enjoy listening to the beautiful music the ERC-1 produces -- detailed and life-like. ;D ;D ;D
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Post by Mr. Ben on Dec 6, 2009 8:54:45 GMT -5
They all do this. Most people don't mind it so much, and accept it. You do have the option of sending it back within the 30-day window if it bothers you, but it can't be repaired or replaced with a better unit.
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Post by jedinite24 on Dec 6, 2009 13:53:24 GMT -5
They all do this. Most people don't mind it so much, and accept it. You do have the option of sending it back within the 30-day window if it bothers you, but it can't be repaired or replaced with a better unit. For my ERC-1, which was an A-stock unit originally purchased this past May, whenever I first play ANY CD when I 1st power on the unit from standby mode the 1st couple of seconds are omitted from the 1st track. Whether the CD be new or old I've had the one second omission. I've come to accept it and deal with it. It does kind of bother me sometimes when I really think hard about it. Any CD or DVD player I have had in the past this one second omission has NEVER happened. I don't know how other users and reviewers have not noticed it or mentioned it in their reviews but I think the great sound from the ERC-1 makes them forget about it. For me the one second omission only happens on the very 1st CD. All the other CDs loaded afterward there is no 1 second ommission. Again I realize there is a VERY simple workaround for this issue but sometimes I wonder why does it have to happen. Why wasn't it caught in quality checks. I hope with the next gen ERC-1 this minor issue will be resolved. JD
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Post by moovtune on Dec 6, 2009 14:29:13 GMT -5
I agree, it's not just certain CD's for me. Any CD that is the first one in the deck after power on skips the beginning seconds. I simply wait for the counter to start (00:00-00:01) and then hit the skip back button when I play the first CD. It's a minor nuisance but certainly not a reason to pass up on a great sounding player.
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RPA-1 man
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Post by RPA-1 man on Dec 6, 2009 15:26:23 GMT -5
There was a buy in demo of the ERC-1 on the Polk forum and so far none of the reviewers mention having this issue.
One question for folks experiencing this issue: Is the cd already in the player when you power it up?
I personally haven't experienced the 1 sec. omission but am wondering if this only happens if a cd is left in the player from the previous listening session and then when powered on with the cd still in it that the omission is happening. Could be due to the fact that the player is not fully "booted up".
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Post by jedinite24 on Dec 6, 2009 15:55:15 GMT -5
One question for folks experiencing this issue: Is the cd already in the player when you power it up? "booted up". Hey rpa1 I experienced the 1 second omission with a CD already in the player and without a CD in the ERC-1. I started everything from ERC-1 in standby. I did the test a bunch of times. The 1 second omission happened everytime with a CD both old and new. The only CD I didn't test with ERC-1 was redbook CD since I don't have one. JD
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Post by siccivic420 on Dec 6, 2009 17:02:58 GMT -5
I have not noticed that problem on mine.... My only problem is on the remote control for the ERC-1, It came to me with one screw completely rounded out and now I can't get that screw out to put batteries in the thing. I mainly use my harmony 1000 to control it but I would like the chance to use it. I'll figure out someway to get the screw out.
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Post by MukAudio on Dec 6, 2009 18:47:41 GMT -5
It happens to me on some cds. Just press stop and then play again and no skip if it bugs you. Kind of a quirky "feature." Obviously I'd prefer it not exist, but the rest of the ERC-1 is so amazing that I put up with it. Mark.
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Post by RPA-1 man on Dec 6, 2009 18:52:40 GMT -5
Hi JD,
My equipment rack gets completely powered down via power strip when I'm not using it. I still have not noticed the problem.
Borrow a few redbook cd's from a friend, relative or neighbor and see what happens.
I don't know if this will make a difference for you since you use only cd-r's but have you tried using different software to create your audio disc's? Probably won't change anything but try it for the heck of it.
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Post by johnigel on Dec 6, 2009 20:28:44 GMT -5
"I experienced the 1 second omission with a CD already in the player and without a CD in the ERC-1. I started everything from ERC-1 in standby. I did the test a bunch of times. The 1 second omission happened everytime with a CD both old and new. The only CD I didn't test with ERC-1 was redbook CD since I don't have one." If you can play your CD's in the ERC-1 then they ARE Redbook CD's... en.wikipedia.org/wiki/Red_Book_%28audio_CD_standard%29
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Post by RPA-1 man on Dec 6, 2009 22:28:39 GMT -5
Ok. Let me reword. Try store bought cd's not ones you burned on your computer.
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Post by jedinite24 on Dec 6, 2009 23:14:31 GMT -5
Hi
Johnigel: Thanks for the link. Some of it was a little over my head but I get the gist of it.
rpa1: Thx for sharing the extra details and ideas. I have tried store bought CDs from years ago and ones I bought recently. The quirk still appeared unfortuneately. I remember letting the ERC-1 go through the entire boot up process and then pressing play if a CD was already in there or waiting for the boot process to complete before putting the CD in. What model power strip do you have the ERC-1 on? Maybe I'll try that when I get home.
I'm curious why or how the Polkies didn't notice the 1 second omission. I thought they of all critics would have caught ths. I guess they were overcome with joy @ how the ERC-1 made the music sound out of their speakers.
JD
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Post by Deleted on Dec 7, 2009 0:51:37 GMT -5
I just tested my ERC-1 and found the same exact results as JD. I took 10 random store bought CD's and two CD-R's I burned on my computer. They all acted exactly the same in the ERC-1.
When the power was off and then turned on, whether the CD was already in the ERC-1 or loaded after it turned on, the delay was there. All subsequent CD's (inserted after the first play right after powering up) had no delay. So the delay is only when playing the very first CD after powering up the ERC-1 and it happened every time during my test.
I also noticed when doing this test and powering off and then powering on again in a short time that the ERC-1 sometimes took a long time to indicate "ready." This was usually about 15-25 seconds but sometimes as long as 35-40 seconds, very strange.
Maybe when I install the black trim piece this will go away. ;D
CORRECTION: When I said off above I actually had the ERC-1 in Standby.
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Post by Mike Ronesia on Dec 7, 2009 1:21:16 GMT -5
They fixed that bug right before they shipped mine last week...I hope.
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Post by roadrunner on Dec 7, 2009 2:25:58 GMT -5
It is so strange that some of us never experience this startup bug while others experience it every time; and, Emotiva's testing showed that 9 out of 10 CDs did not display this bug. Very puzzling. I wonder if Lonnie could explain this behavior to us in language we could understand. Dann made an attempt to explain it, but if memory serves me, he too was confused but had been told it had to do with interaction of the buffer and the CD type identification circuit. I get a headache trying to understand the extreme variability from user to user... must be Gremlins. ;D
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Post by roadrunner on Dec 7, 2009 2:30:55 GMT -5
I have not noticed that problem on mine.... My only problem is on the remote control for the ERC-1, It came to me with one screw completely rounded out and now I can't get that screw out to put batteries in the thing. I mainly use my harmony 1000 to control it but I would like the chance to use it. I'll figure out someway to get the screw out. If I were you, I would call Emotiva first thing in the morning and let them know. I suspect they will ship you a new remote control straight away; and, I suspect they would even install the batteries in the replacement unit for you if you asked them nicely.
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Post by Deleted on Dec 7, 2009 5:34:26 GMT -5
Emotiva's testing showed that 9 out of 10 CDs did not display this bug. Very puzzling. Perhaps they weren't turning the ERC-1 off before testing.
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Post by RPA-1 man on Dec 7, 2009 7:36:10 GMT -5
Hi rpa1: Thx for sharing the extra details and ideas. I have tried store bought CDs from years ago and ones I bought recently. The quirk still appeared unfortuneately. I remember letting the ERC-1 go through the entire boot up process and then pressing play if a CD was already in there or waiting for the boot process to complete before putting the CD in. What model power strip do you have the ERC-1 on? Maybe I'll try that when I get home. JD I'm using an APC power strip that came free with an APC 725VA UPS. Don't know the model #.
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Post by cawgijoe on Dec 7, 2009 10:48:35 GMT -5
My ERC-1 was purchased back in May 2009 and does not have this issue. The only cd's I play in it are store bought. I leave mine in standby mode.
No issues.
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