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Post by 2muchht on Mar 30, 2010 1:09:00 GMT -5
Looking at the threads one interesting point comes to mind.
For all the problems with the LMC-1, I have to give the folks selling it at the time the credit for at least having a beta test with real users from among their former forum community. That uncovered quite few issues. Many were corrected, though some were not.
For whatever reason, for all the ways in which Emo has emulated some of the model of AV123 and in the ways they have avoided some of their less attractive attributes, not having a beta with true users in addition to whatever they are doing internally or with India people was a BIG miss. Next time, let the REAL users do some of the testing BEFORE the thing is released for production.
My $0.02, for what it's worth.
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Post by billmac on Mar 30, 2010 2:54:20 GMT -5
If it can't work for ya you had no choice,it is unfortunate.It works great for some of us.I actually have no issues with my current settings.The only one that would effect me is the surr level reset on start up,but my speakers are all at the same 0 level setting using avia anyway. Just think if your levels were not all on 0  . I'm not sure how many UMC-1 owners have all their levels on 0 and also have all the speaker levels at 75dB. But unfortunately I was not one of them. Bill |
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Post by PapaJac on Mar 30, 2010 5:54:39 GMT -5
That's a good one ;D but "What if" they send you the beta FW and it damage your UMC-1. Who's going to pay for your device? Or if it works nice, you are going to be the envy of those who does not have it.  In my case I'm jealous either way (with or without new FW) because I don't even received my email order even though I'm in the pre-order list since Oct 31, 2009.  You were on the preorder list since Oct.  ?? I didnt sign up till end of Nov./ beginning of Dec...........how did you get passed over? 40% member maybe? Nope, I'm not 40% member. Let me contact Cathy today to see what happen. ;D |
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Post by moe on Mar 30, 2010 8:17:39 GMT -5
If it can't work for ya you had no choice,it is unfortunate.It works great for some of us.I actually have no issues with my current settings.The only one that would effect me is the surr level reset on start up,but my speakers are all at the same 0 level setting using avia anyway. Just think if your levels were not all on 0 . I'm not sure how many UMC-1 owners have all their levels on 0 and also have all the speaker levels at 75dB. But unfortunately I was not one of them. Bill Yes,that would be an issue,and if not dealt with would have me searching for used 1069, .When I discovered this issue I had used internal tones and settings were varied for each speaker.I then used avia thinking that is the output I'd be listening to anyway and that's when to my surprise all setting were at 0,almost.The center is actually about 1 tick heavy but it works out good. I totally understand the flustration,just not some methods of expressing it. |
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Post by rskarvan on Mar 30, 2010 8:30:16 GMT -5
"Re: The definitive UMC-1 status page from Big Dan « Reply #9 on Mar 16, 2010, 3:11pm » Hello one and all. As of right now we are in final testing of the new code (YEH!) and if all goes well we plan to release it very soon (hopefully within a week).  " So, March 16th plus 2 Weeks = March 30th..... TODAY Is it finished yet? |
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bootman
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Post by bootman on Mar 30, 2010 8:37:02 GMT -5
Looking at the threads one interesting point comes to mind. For all the problems with the LMC-1, I have to give the folks selling it at the time the credit for at least having a beta test with real users from among their former forum community. That uncovered quite few issues. Many were corrected, though some were not. For whatever reason, for all the ways in which Emo has emulated some of the model of AV123 and in the ways they have avoided some of their less attractive attributes, not having a beta with true users in addition to whatever they are doing internally or with India people was a BIG miss. Next time, let the REAL users do some of the testing BEFORE the thing is released for production. My $0.02, for what it's worth. I agree. They are not calling this a beta test, but some of the issues are pretty major IMHO. EmoQ and HDMI instability are not trivial items. I'll be more than happy to beta test the XMC. ;D I've done beta testing for other manufacturers, most recently the DVDO Edge. |
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Post by 2muchht on Mar 30, 2010 9:57:20 GMT -5
I agree. They are not calling this a beta test, but some of the issues are pretty major IMHO. That is exactly the point. Having a properly run beta BEFORE the product is put into production, inclusive of consumer testing, would prevent what was intended as sale of a finished product from becoming a beta test of something that is not ready for prime time. Unfortunately, that is wht the UMC-1 seems to have become. |
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Post by handree on Mar 30, 2010 13:21:53 GMT -5
I'm in the software business.
It is very hard to make reliable software and release it without issues.
The cost of proper testing is probably way to high for a small company.
The variables are tremendous.
In addition there are many issues in these type of devices that were not
there years ago. My blu-ray player hangs at certain discs. It also cannot
play some disc but does not tell me why. My cable box locks up regularly.
On some channels it shows a gray screen unless I reset the box. These
are all major issues from major vendors.
I think Emotiva is doing a good job considering what they are up against.
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Post by moodyman on Mar 30, 2010 13:55:44 GMT -5
I'm in the software business. These are all major issues from major vendors. I think Emotiva is doing a good job considering what they are up against. What are they up against?? The UMC-1 has been in the pipeline for 2+ years... |
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Post by mlkmgr on Mar 30, 2010 15:02:15 GMT -5
agreed moodyman--what are they up against? if people would simply quit making excuses for emo, then perhaps they too would see the frustration behind these multiple waits that the consumers are feeling. only when people continuously post their frustration does dan come and state the generic "we just want it to be perfect...it is working perfect in our room.......couple more weeks".
i almost sold my avr in hopes that emo would get the umc right with the lfirst firmware update. however, after seeing how they treated their customers stating it was the users fault or their room's fault, i am on the fence about the umc once again.....
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Post by roadrunner on Mar 30, 2010 15:23:42 GMT -5
I'm in the software business. These are all major issues from major vendors. I think Emotiva is doing a good job considering what they are up against. What are they up against?? The UMC-1 has been in the pipeline for 2+ years... Part of what they are up against is that they are using several "bleeding edge" products in key sections of the UMC-1 and have discovered that they had to re-write some of the microcode on those vendor's chips to fix bugs the vendor hadn't found. Another part of what they are up against is this is a brand new design from the ground up and with a product with so much flexibility built into it the permutations for having hidden problems are astronomical. Look back on any complex AV product that first came to market with new technology and you will find that they ALL had many bugs that required multiple FW releases to tame them. Look at how many years it took other room correction software vendors to stabilize their offerings. Taking all of these into consideration, Emotiva is well on its way to having a viable product. No one likes buying products with bugs in them, but how many of the other vendors ever offered to extend your 30-day evaluation period because they had bugs? Emotiva is offering you a risk free trial that will not start the clock ticking until they have stabilized all of the major issues. Emotiva also has a track record that illustrates that they will not leave anyone "hanging" with a defective product. They will do whatever it takes to resolve the problems. They have demonstrated this time after time and there is no reason to think they will NOT continue to do so. The quality of the parts used in manufacturing Emotiva products and Emotiva's reputation for quickly fixing problems is one of the major reasons I bought the UMC-1. All of the issues being reported appear to be fixable via software. The hardware side looks to be rock solid. I have faith that Emotiva will fix all verifiable problems with the UMC-1; and when they do, I will own one of the most flexible A/V processors with outstanding performance for both audio and video. |
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hemster
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Post by hemster on Mar 30, 2010 16:44:16 GMT -5
Well said roadrunner. Add to that the fact that Emotiva offer a 5 year warranty (you can list the number of vendors that offer that on a postage stamp... if you write in BIG letters! and those that offer it at this price point can be detailed on a grain of rice.. short rice!).
Several of the issues reported have been with other third party products and even then Emotiva have looked into these and resolved some in the upcoming update.
There are issues with other manufacturers' units too. It's just that their senior management do not come onto their forums and state anything, much less admit the issues exist in the first place.
As someone who has also plunked down my hard earned dollars for the UMC-1, I am content with it. I'd be happy when I get the FW update. I am however satisfied that Emotiva is communicating with us at fairly good intervals. Given their past record I am confident that they will resolve issues that are "real". It doesn't cease to amaze me as to how many issues are due to interactions with 3rd party products (in which case why are those parties not called to task?). That said, there are some real issues which are resolved in the next update. No doubt there will be others that will need to be fixed in future updates.
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Post by Mike Ronesia on Mar 30, 2010 18:13:45 GMT -5
I get the impression that some of you just don't have a clue as to what is going on over at Emotiva. They are doing what they think is best and are most likely loosing sleep and hair over this. They have been in fire drill mode since the launch and believe me when I say they want this behind them more then we do. They have made it very clear that you can return your UMC if you want to. It is a luxury item for gods sake, send it back and or get something else. Rant over. I feel better now. |
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ratmice
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Post by ratmice on Mar 30, 2010 18:23:19 GMT -5
IBTL
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Post by bob (aka *bleep*) on Mar 30, 2010 18:39:51 GMT -5
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ratso
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Post by ratso on Mar 30, 2010 18:55:36 GMT -5
It is a luxury item for gods sake, send it back and or get something else. ^ THIS! |
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LCSeminole
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Post by LCSeminole on Mar 30, 2010 19:02:29 GMT -5
Just a reminder to be very careful where you all take this thread! I won't allow this to thread to get out of hand!  Full disclosure again, yes I did delete a few instigative comments and I will continue to do this to keep these threads clean. Take it off board or put it in a PM. Thank you. |
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LCSeminole
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Post by LCSeminole on Mar 30, 2010 19:14:00 GMT -5
Threads don't need to be locked as long as we all treat each other with respect. |
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Post by zductive on Mar 30, 2010 19:22:41 GMT -5
LCSeminole - The only thing that people are asking for is an update. Every and I mean EVERY time that someone writes that he had a long conversation with Lonnie makes me furious. Lonnie needs to put down the phone and drive. (sorry - wrong rant).
People - stop calling EMO.
Let EMO try to work out the details with their offshore software teams.
How about we have one person call and get an update on a weekly basis.
Also, we have a spreadsheet in this forum that could be updated to at least let us know what issues are really being addressed. Right now, we get updates that are not couched in the terms that let us know if our problems are being addressed.
bootman - edge has a new beta.
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Post by tchaik on Mar 30, 2010 19:22:48 GMT -5
okay,
what does ibtl mean?
tchaik..........
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. I'm not sure how many UMC-1 owners have all their levels on 0 and also have all the speaker levels at 75dB. But unfortunately I was not one of them.
"
