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Post by ajani on Dec 16, 2010 14:52:08 GMT -5
I agree... The USP 1 only distracts from the purpose of this thread; to discuss the XDA-1 volume problem Which, to paraphrase Lonnie, is not a technical problem with the XDA-1, it is a usage problem for those choosing to use it in a certain way. And as several of us have already stated, we completely disagree with Lonnie's assessment of the issue... It is a technical problem... and we chose to 'use it in a certain way' because Lonnie recommended doing so... Also, the product is listed on the website as: "XDA-1 Differential Reference™ Balanced Digital-to-Analog Converter/Digital Preamplifier" emotiva.com/xda1.shtmSo it should work correctly as a Digital Preampflier... |
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Post by Poodleluvr on Dec 16, 2010 14:52:21 GMT -5
I agree... The USP 1 only distracts from the purpose of this thread; to discuss the XDA-1 volume problem Which, to paraphrase Lonnie, is not a technical problem with the XDA-1, it is a usage problem for those choosing to use it in a certain way. Well, If someone has a 'usage problem' then one should most likely refer to the 'User's Guide'. Nuff said. |
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DYohn
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Post by DYohn on Dec 16, 2010 14:58:05 GMT -5
You fellows have your opinions. I defer to the designer's statements.
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Post by Chuck Elliot on Dec 16, 2010 14:59:38 GMT -5
I agree... The USP 1 only distracts from the purpose of this thread; to discuss the XDA-1 volume problem Which, to paraphrase Lonnie, is not a technical problem with the XDA-1, it is a usage problem for those choosing to use it in a certain way. I said no more, but I have to reply to this: Tell me how having a XDA-1 -> UPA-2* -> Klipschhorns** system is a "user issue". This configuration would be completely unusable at lower volume levels with the XDA-1 as is! Two settings Off and Stun! *lowest power amp Emotiva makes **105dB @ 1 W |
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Post by sharkman on Dec 16, 2010 15:04:47 GMT -5
You fellows have your opinions. I defer to the designer's statements. Since Lonnie didn't design it, please reveal who the designer is and what his statements are. |
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Post by srb on Dec 16, 2010 15:07:15 GMT -5
Tell me how having a XDA-1 -> UPA-2* -> Klipschhorns** system is a "user issue". This configuration would be completely unusable at lower volume levels with the XDA-1 as is! Two settings Off and Stun! That's right! Compared to that, one should be happy to have a 'typical' setup like my own: .5 = too loud for quiet listening 4.0 = loudest I can bear to listen to A total of 7 possible volume levels between the two, each jump being way too large. Verdict = still unusable Steve |
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tonys
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Post by tonys on Dec 16, 2010 16:13:22 GMT -5
This thread should be closed… we’re beating a dead horse. I’m by no means a fanboy but you’ve gotten more of a response from Lonnie than other companies would ever provide. He’s heard the message and they are working on a solution. What more do you want?
If you don’t like the DAC, or it doesn’t work the way you expected (regardless of the original claims) send it back! What better way to voice your disapproval. At least Emotiva offers a 30 day trial, while most of the compition doesn't. And I agree with you, it should have been configured for use with other Emo products because of the loyal customer base, but you can’t make all of the people happy all of the time!!! (Side note: I have my RMA # and mine is going back this weekend because IMHO the sound quality isn’t all that good.)
Other companies, have made claims and offered no customer support when they didn’t work. (The Squeezebox Touch as a standalone server comes to mind. And you should see their user forum… it’s full of complains and no solutions. Their response was to change the marketing to downplay the problem. And this is after they delayed the release by over a year had had several beta testers involved.) It doesn’t make it right, but at least Lonnie is listening and working on a solution.
Let’s put this into perspective… it’s an OK product for the $300 price, and for some of you it's a great product. Perhaps it was released early, but everyone (including myself) was waiting with bated breath. So poor Lonnie and the rest of the Emo team tried to do the right thing and now they are in a no win situation.
Let's just relax and see what they come back with.
Tony
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cawgijoe
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Post by cawgijoe on Dec 16, 2010 16:23:31 GMT -5
This thread should be closed… we’re beating a dead horse. I’m by no means a fanboy but you’ve gotten more of a response from Lonnie than other companies would ever provide. He’s heard the message and they are working on a solution. What more do you want? If you don’t like the DAC, or it doesn’t work the way you expected (regardless of the original claims) send it back! What better way to voice your disapproval. At least Emotiva offers a 30 day trial, while most of the compition doesn't. And I agree with you, it should have been configured for use with other Emo products because of the loyal customer base, but you can’t make all of the people happy all of the time!!! (Side note: I have my RMA # and mine is going back this weekend because IMHO the sound quality isn’t all that good.) Other companies, have made claims and offered no customer support when they didn’t work. (The Squeezebox Touch as a standalone server comes to mind. And you should see their user forum… it’s full of complains and no solutions. Their response was to change the marketing to downplay the problem. And this is after they delayed the release by over a year had had several beta testers involved.) It doesn’t make it right, but at least Lonnie is listening and working on a solution.Let’s put this into perspective… it’s an OK product for the $300 price, and for some of you it's a great product. Perhaps it was released early, but everyone (including myself) was waiting with bated breath. So poor Lonnie and the rest of the Emo team tried to do the right thing and now they are in a no win situation. Let's just relax and see what they come back with. Tony Not sure if they are in a no win situation especially if the fix works and is provided satisfactorily to those who request it. However, the point has definitely been made and to continually beat a dead horse over and over again while waiting for a corporate decision really makes little sense in my opinion. I will be using mine on the 25th and will comment on sound quality in my system then, but I am quite certain based on reviews and the specs that it will be an improvement on my old Entech 205.2. |
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mrla
Minor Hero
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Post by mrla on Dec 16, 2010 16:27:26 GMT -5
This thread should be closed… we’re beating a dead horse. I’m by no means a fanboy but you’ve gotten more of a response from Lonnie than other companies would ever provide. He’s heard the message and they are working on a solution. What more do you want? If you don’t like the DAC, or it doesn’t work the way you expected (regardless of the original claims) send it back! What better way to voice your disapproval. At least Emotiva offers a 30 day trial, while most of the compition doesn't. And I agree with you, it should have been configured for use with other Emo products because of the loyal customer base, but you can’t make all of the people happy all of the time!!! (Side note: I have my RMA # and mine is going back this weekend because IMHO the sound quality isn’t all that good.) Tony if the product functions like what it should, no one will complain about it. attenuators have been around on certain products for a very long time: sony power amps, cd players, just to name two and they all function as desgined and stated in their userguide manuals... and then there is a return quesion, who pays for shipping back item that doesn't work as advertised? |
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cawgijoe
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Post by cawgijoe on Dec 16, 2010 16:31:02 GMT -5
[/quote]
if the product functions like what it should, no one will complain about it. attenuators have been around on certain products for a very long time: sony power amps, cd players, just to name two and they all function as desgined and stated in their userguide manuals...
and then there is a return quesion, who pays for shipping back item that doesn't work as advertised?[/quote]
That question keeps coming up and is not answerable until a decision is made.
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tonys
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Post by tonys on Dec 16, 2010 16:38:02 GMT -5
Perhaps I'm missing something here...
What’s not functioning as it should? Volume control works, inputs work, outputs work... just not to your liking if I understand the complaints correctly.
Let’s not forget there is a lot to be said for system matching, synergy, and personal tastes. It’s taken me years to get the sound in my reference stereo just where I like it.
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DYohn
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Post by DYohn on Dec 16, 2010 16:45:22 GMT -5
Perhaps I'm missing something here... What’s not functioning as it should? Volume control works, inputs work, outputs work... just not to your liking if I understand the complaints correctly. Let’s not forget there is a lot to be said for system matching, synergy, and personal tastes. It’s taken me years to get the sound in my reference stereo just where I like it. Exactly. |
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Post by rixtergonzo on Dec 16, 2010 16:54:09 GMT -5
This thread should be closed… we’re beating a dead horse. I’m by no means a fanboy but you’ve gotten more of a response from Lonnie than other companies would ever provide. He’s heard the message and they are working on a solution. What more do you want? If you don’t like the DAC, or it doesn’t work the way you expected (regardless of the original claims) send it back! What better way to voice your disapproval. At least Emotiva offers a 30 day trial, while most of the compition doesn't. And I agree with you, it should have been configured for use with other Emo products because of the loyal customer base, but you can’t make all of the people happy all of the time!!! (Side note: I have my RMA # and mine is going back this weekend because IMHO the sound quality isn’t all that good.) Other companies, have made claims and offered no customer support when they didn’t work. (The Squeezebox Touch as a standalone server comes to mind. And you should see their user forum… it’s full of complains and no solutions. Their response was to change the marketing to downplay the problem. And this is after they delayed the release by over a year had had several beta testers involved.) It doesn’t make it right, but at least Lonnie is listening and working on a solution.Let’s put this into perspective… it’s an OK product for the $300 price, and for some of you it's a great product. Perhaps it was released early, but everyone (including myself) was waiting with bated breath. So poor Lonnie and the rest of the Emo team tried to do the right thing and now they are in a no win situation. Let's just relax and see what they come back with. Tony So you have an RMA #; did they also give you a shipping label? |
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tonys
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Post by tonys on Dec 16, 2010 17:00:23 GMT -5
Pleaseeeeeeee!!!! ;D I really think this is getting petty.
I'm in the insurance business; so the $20 (out of my pocket) is well worth the alternative... being out $300.
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Post by monkumonku on Dec 16, 2010 17:03:19 GMT -5
Pleaseeeeeeee!!!! ;D I really think this is getting petty. I'm in the insurance business; so the $20 (out of my pocket) is well worth the alternative... being out $300. Maybe you can offer satisfaction insurance policies on Emo gear. ;D |
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Post by rixtergonzo on Dec 16, 2010 17:05:17 GMT -5
Pleaseeeeeeee!!!! ;D I really think this is getting petty. I'm in the insurance business; so the $20 (out of my pocket) is well worth the alternative... being out $300. Maybe you can offer satisfaction insurance policies on Emo gear. ;D For $20 bucks! |
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Post by srb on Dec 16, 2010 17:09:57 GMT -5
Pleaseeeeeeee!!!! ;D I really think this is getting petty. I'm in the insurance business; so the $20 (out of my pocket) is well worth the alternative... being out $300. I don't see that as being petty at all. If the unit was sold based on advertised features or capabilities that it actually doesn't have, then the company should pay for the return shipping. If I buy a component with a satisfaction return guarantee and decide to return it because I don't subjectively like the way it sounds, then I should pay for the shipping. Steve |
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Post by ajani on Dec 16, 2010 17:11:24 GMT -5
Pleaseeeeeeee!!!! ;D I really think this is getting petty. I'm in the insurance business; so the $20 (out of my pocket) is well worth the alternative... being out $300. And the $120 I'll pay as an overseas customer? |
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Post by monkumonku on Dec 16, 2010 17:11:41 GMT -5
Pleaseeeeeeee!!!! ;D I really think this is getting petty. I'm in the insurance business; so the $20 (out of my pocket) is well worth the alternative... being out $300. I don't see that as being petty at all. If the unit was sold based on advertised features or capabilities that it actually doesn't have, then the company should pay for the return shipping. If I buy a component with a satisfaction return guarantee and decide to return it because I don't subjectively like the way it sounds, then I should pay for the shipping. Steve I agree.. but then you know if Emo offers to pay shipping to those people who want a refund on the XDA-1 because the features were not like it was originally stated, then every single return made on that product is going to be for that reason.  |
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Post by ajani on Dec 16, 2010 17:19:02 GMT -5
Perhaps I'm missing something here... What’s not functioning as it should? Volume control works, inputs work, outputs work... just not to your liking if I understand the complaints correctly. Let’s not forget there is a lot to be said for system matching, synergy, and personal tastes. It’s taken me years to get the sound in my reference stereo just where I like it. The issue is not whether the volume control works in the most general terms, but that it doesn't work as advertised and is useless for a large number of users... It's like buying a family car and when you press the accelerator it immediately takes you to 60mph... So for use in any kind of traffic or residential neighborhood, the car is useless as you can't drive at a low speed... But then the manufacturer says the car's acceleration is just fine... Yes, the accelerator works in very general terms, but for all practical purposes it is defective... Worse if the manufacturer claimed acceleration of 0-60 in 7 seconds, as opposed to 0-60 in 0.0001 seconds... It's not that difficult to understand, just re-read some of the earlier posts... |
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