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Post by emotifan on Jan 10, 2012 13:21:24 GMT -5
Don't mean to go off topic, but I just ordered an XDA-1 which I haven't received yet. What is the 'log' and 'linear' volume controls? I know the XDA-1 has a volume control, but two types? ive been getting clicks and pops whilst switching source or skipping tracks whilst using the frontpanel with the log volume controller i dont recall having any clicks or pops whilst having the linear volume so ima switch back to the old front panel and see if it solves it for me il let u guys know how it goes when ive had the time to switch out the panel |
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Post by andrew512 on Jan 10, 2012 19:26:40 GMT -5
Bought a xda for blue Friday and I get the clicks both on optical from my ps3 and coaxial from my Sony s580. Always happen when I choose to play any CD. Always occurs on initial load. It get louder with more volume applied. The only solution I found is to hit mute whenever I load a CD, not pop then, I don't think I get clicks or pops on the USB port. These devices do not do the same thing on my Harmon receiver, so must be some type of issue with the dac. I patiently wait for a solution from emotiva unless the unit is truly defective, then RMA I guess. Minus the clicking and pops on initial load, my unit is smooth and dead quiet on playback. My new XDA-1 has the same issue (my early 2011 XDA-1 does not). I've been in contact with Emotiva over email and they confirmed it's an issue with the current firmware and that they are looking into it. I have confidence they'll make it right. In the meantime, I'll enjoy the really great sound it produces the rest of the time.  |
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Post by bobbyt on Jan 10, 2012 19:55:03 GMT -5
Don't mean to go off topic, but I just ordered an XDA-1 which I haven't received yet. What is the 'log' and 'linear' volume controls? I know the XDA-1 has a volume control, but two types? Very early XDAs, as in the pre-shipment before the first major order (I pre-ordered mine and was in the first "real" batch, and by then they'd switched to log), had linear volume controls. This gives very fine control over higher levels, but due to the way our ears work makes the initial level jumps seem aggressive, so many people had issues where, say, going from 5 to 6 make it too loud for night listening. |
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Post by dingofarmer on Jan 10, 2012 20:27:19 GMT -5
Bought a xda for blue Friday and I get the clicks both on optical from my ps3 and coaxial from my Sony s580. Always happen when I choose to play any CD. Always occurs on initial load. It get louder with more volume applied. The only solution I found is to hit mute whenever I load a CD, not pop then, I don't think I get clicks or pops on the USB port. These devices do not do the same thing on my Harmon receiver, so must be some type of issue with the dac. I patiently wait for a solution from emotiva unless the unit is truly defective, then RMA I guess. Minus the clicking and pops on initial load, my unit is smooth and dead quiet on playback. My new XDA-1 has the same issue (my early 2011 XDA-1 does not). I've been in contact with Emotiva over email and they confirmed it's an issue with the current firmware and that they are looking into it. I have confidence they'll make it right. In the meantime, I'll enjoy the really great sound it produces the rest of the time. That's what I thought I may call to put in a ticket so they will inform me if a fix is complete but otherwise its mute, then I sit back and press unmute and enjoy one of the best deals in audio,keep it up emotiva, and you'll have a customer for life. Wait , I think you already do :-) |
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cpp
Seeker Of Truth
Posts: 6
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Post by cpp on Jan 13, 2012 8:48:14 GMT -5
Add me to this club. My little DAC-It doesn't cause noise, why should this one. The way to fix this , it's called "quality control".
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bubo
Seeker Of Truth
Posts: 8
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Post by bubo on Jan 23, 2012 15:42:14 GMT -5
I am having a similar problem, unwelcome click at the begining of a new disk
Pioneer 5 Disk DV C603 connected via Digital Coax to XDA-1, at the beginning of each disk in the rotation I hear one sharp click.
My cheapo Sony DVD single disk player no problem.
Possiblities,
1. click is power being applied to interface aka bad design
2 DVD player is defective and the shunting circuit has failed, go to trash
3. First few bits confuse XDA-1 and click. also bad design in Pioneer, don't know if buffer on XDA would solve problem
Any suggestions?
I can try analog inputs from DVD to pre-amp when it returns from shop
Optical cable instead of digital in case of bad shunt
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Post by Golden Ear on Mar 1, 2012 19:07:15 GMT -5
I received my XDA today and I have problem with click whenever the track starts or if I fast forward like many people complain about. It appear when they changed it to log it got that problem whereas people who put the original plate the problem was solved. How did you guys solved this issue? It's annoying!
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hemster
Global Moderator 
Particle Manufacturer
...still listening... still watching
Posts: 51,950
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Post by hemster on Mar 1, 2012 19:51:48 GMT -5
Hmm. I had the original volume control and had no click. Got it upgraded to the new vol control and still no click. I can understand the frustration but we don't have a definitive cause as yet.
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Post by roadrunner on Mar 1, 2012 20:07:05 GMT -5
The vast majority of owners who report on their XDA-1 have no "clicks" or "pops" in their units. Like Hemster, I received one of the very first XDA-1 DACs and had its volume control upgraded and I have never had any extraneous noises come from my XDA-1. I tend to think those hearing such noises have a problem with the source components or with the cabling. However, none of us on this forum are in a position to know if the XDA-1 might be contributing to this problem. Only Emotiva is in a position to know this information. Should you have any questions about the XDA-1 contact Emotiva's tech support.  |
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Post by Golden Ear on Mar 1, 2012 20:08:26 GMT -5
Hmm. I had the original volume control and had no click. Got it upgraded to the new vol control and still no click. I can understand the frustration but we don't have a definitive cause as yet. I'm using XDA as preamp and DAC. I took out Marantz preamp to the eqaution. |
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hemster
Global Moderator
Particle Manufacturer
...still listening... still watching
Posts: 51,950
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Post by hemster on Mar 1, 2012 20:21:16 GMT -5
Hmm. I had the original volume control and had no click. Got it upgraded to the new vol control and still no click. I can understand the frustration but we don't have a definitive cause as yet. I'm using XDA as preamp and DAC. I took out Marantz preamp to the eqaution. I'd suggest talking to Emotiva to see if they can pinpoint the cause. |
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Post by andrew512 on Mar 3, 2012 12:31:00 GMT -5
The vast majority of owners who report on their XDA-1 have no "clicks" or "pops" in their units. Like Hemster, I received one of the very first XDA-1 DACs and had its volume control upgraded and I have never had any extraneous noises come from my XDA-1. I tend to think those hearing such noises have a problem with the source components or with the cabling. However, none of us on this forum are in a position to know if the XDA-1 might be contributing to this problem. Only Emotiva is in a position to know this information. Should you have any questions about the XDA-1 contact Emotiva's tech support. I own two XDA-1s - one purchased in late 2011 and the other back in early 2011. Both have logarithmic volume. The old one performs flawlessly but the new one clicks/pops when the audio stream changes (even when using the same sources and interconnects). I've talked to support, they are aware of what's going on and are working on resolving it. I suggest anyone else having this issue contact support and let them know you're interested in the fix when it's ready. |
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Post by garbulky on Mar 3, 2012 18:43:43 GMT -5
I have an XDA-1 with the updated volume control purchased this year. No issues with clicks. I would lean towards that it's a processing thing that happens on the CD player used. I wonder if anybody with this issue has tried the same CD player on a different DAC and encountered the same problem.
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Post by Golden Ear on Mar 3, 2012 19:22:33 GMT -5
I replace it with another transport but same thing. I only hear it when I fast forward the track but going from one track to other by itself was no click.
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Post by sharkman on Mar 3, 2012 22:40:43 GMT -5
The vast majority of owners who report on their XDA-1 have no "clicks" or "pops" in their units. .... ...I tend to think those hearing such noises have a problem with the source components or with the cabling. However, none of us on this forum are in a position to know if the XDA-1 might be contributing to this problem. Only Emotiva is in a position to know this information. Should you have any questions about the XDA-1 contact Emotiva's tech support. I'm sorry, but you are simply making excuses for a legitimate defect and blaming source components is plain wrong. Hopefully Emotiva is able to solve this issue for XDA owners as the model is retired after a third issue(defective volume, a lossy volume revelation and now the clicking issue) mars its record. |
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Post by roadrunner on Mar 3, 2012 23:50:44 GMT -5
The vast majority of owners who report on their XDA-1 have no "clicks" or "pops" in their units. .... ...I tend to think those hearing such noises have a problem with the source components or with the cabling. However, none of us on this forum are in a position to know if the XDA-1 might be contributing to this problem. Only Emotiva is in a position to know this information. Should you have any questions about the XDA-1 contact Emotiva's tech support. I'm sorry, but you are simply making excuses for a legitimate defect and blaming source components is plain wrong. Hopefully Emotiva is able to solve this issue for XDA owners as the model is retired after a third issue(defective volume, a lossy volume revelation and now the clicking issue) mars its record. I am sorry that you focus on just a small part of my post and ignore the remainder of it in an attempt to change the meaning of the message contained. The focus of my post was " none of us on this forum are in a position to know if the XDA-1 might be contributing to this problem. Only Emotiva is in a position to know this information. Should you have any questions about the XDA-1 contact Emotiva's tech support."You further cloud the issue by making it sound like three defects in the XDA-1 has marred its record and led to it being discontinued. First, the intial choice of volume stepping was not a defect and neither is the lossy volume; and the third issue with the popping may or may not be a defect. The volume was discovered, just recently, not to be lossless, but was in the market for over a year without anyone detecting a loss of sound quality. The XDA-1 has received highly favorable reviews for its superb sound quality; and until Lonnie posted that they found out just recently it was not a completely lossless volume control, owners and reviews raved about its sound. Of the three supposed defects, maybe one of them actually can be considered a defect... and you accuse me of misrepresenting the XDA-1's performance. Get real. There may indeed be a defect that caused the popping/clicking, but if there is, only a very small percentage of users have ever experienced it. You and I do not have access to the information to know for certain if this is a defect in the XDA-1. From many years of experience, I know for a fact that problems with source gear and problems with cables have caused pops and clicks. Since I have never had that "defect" in my XDA-1 and neither have the vast majority of XDA-1 owners I don't feel my asking if it might be a problem in the source gear or cabling is making excuses nor trying to wrongfully lay blame elsewhere. That is the game you are attempting to use. |
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Post by sharkman on Mar 4, 2012 2:47:28 GMT -5
[quote author=roadrunner board=preampdac thread=18868 post=379206 time=1330836644[/quote]
I am sorry that you focus on just a small part of my post and ignore the remainder of it in an attempt to change the meaning of the message contained. The focus of my post was " none of us on this forum are in a position to know if the XDA-1 might be contributing to this problem. Only Emotiva is in a position to know this information. Should you have any questions about the XDA-1 contact Emotiva's tech support."
You further cloud the issue by making it sound like three defects in the XDA-1 has marred its record and led to it being discontinued. First, the intial choice of volume stepping was not a defect and neither is the lossy volume; and the third issue with the popping may or may not be a defect. The volume was discovered, just recently, not to be lossless, but was in the market for over a year without anyone detecting a loss of sound quality. The XDA-1 has received highly favorable reviews for its superb sound quality; and until Lonnie posted that they found out just recently it was not a completely lossless volume control, owners and reviews raved about its sound.
Of the three supposed defects, maybe one of them actually can be considered a defect... and you accuse me of misrepresenting the XDA-1's performance. Get real. There may indeed be a defect that caused the popping/clicking, but if there is, only a very small percentage of users have ever experienced it. You and I do not have access to the information to know for certain if this is a defect in the XDA-1.
From many years of experience, I know for a fact that problems with source gear and problems with cables have caused pops and clicks. Since I have never had that "defect" in my XDA-1 and neither have the vast majority of XDA-1 owners I don't feel my asking if it might be a problem in the source gear or cabling is making excuses nor trying to wrongfully lay blame elsewhere. That is the game you are attempting to use.[/quote]
You really need to lighten up and should be able to handle it better when someone disagrees with you. And your accusations do not help the issue.
It's real simple. Some own 2 XDA's, one of them clicks, and one swapped into the very same system doesn't. I think Emotiva is taking this defect seriously while you are not. And though you guess, you have no idea what percentage are experiencing this symptom.
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Post by garbulky on Mar 4, 2012 15:28:54 GMT -5
I don't think roadrunner meant any offense sharkman. You were sort of the one accusing him of manipulating information. His post looks like he was genuinely trying to help. So, I don't think he needs to lighten up. I understand why you may feel that way, but his was a legitimate question. Most of the posts on this forum are from people that did not have two DACS to compare. Some also haven't swapped cables for shorter runs or CD players. Not that they have to but it sort of could help pinpoint what could be causing the trouble. Thank you for your comparison with two DACS both XDA-1's which appear to show an issue with one of them. I too would contact emotiva to see what they have to say.
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Post by sharkman on Mar 4, 2012 15:47:23 GMT -5
No, I didn't accuse him of manipulating information. Please read my post, i simply disagreed with his opinions. I also suggested that the XDA has had 3 issues, which marrs it's record. His response was not an attempt to 'help' me, but to accuse me of several things. He also suggested that I 'get real'.
You also have mis-read my post. I did not say that I have two XDAs. But look, I am a big boy and know that things can get passionate in the discussion of the this hobby we all love so much. But when you're 4 pages into a thread and have over a dozen complaints, some demonstrating and pinpointing that the issue is indeed with the XDA, it is not helpful to blame cables.
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Post by garbulky on Mar 4, 2012 16:16:23 GMT -5
Hey Sharkman. My apologies. I should have said that you accused him of making excuses, not manipulating information. Anyway, I'm not trying to start a debate, but I don't think he was making excuses in that sort of way. You did not accuse him of manipulating information. Sorry.
And yes, you are right, passions do get high! hehe.
The length of the cables (if they are too long), or if it was badly made, or had a loose connection could affect the way the XDA-1 receives and outputs the information. Usually, a test to replace a digital audio cable is very simple and people tend to have them lying around.
If the cable or CD player was the case, it would lower the number of people actually having trouble with the XDA-1 and the click. I assemble and fix computers and sometimes the exact same problem could have two or more different causes in many cases.
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ive been getting clicks and pops whilst switching source or skipping tracks whilst using the frontpanel with the log volume controller
