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Post by jmilton on Feb 24, 2015 12:06:37 GMT -5
Anyone in Europe noted this....from my onkyo 3007 manual...wtf  And that's not a joke either because in #8 right below it they say they are serious and there's even a watchdog to emphasize that. Well, I guess Europeans spell "serious" differently than we do here in the states. The dog's name is Lee. Seriously. |
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Post by Gary Cook on Feb 24, 2015 19:02:16 GMT -5
My speaker cables and XPA-1L's progress so far on their way to Sydney (I'll update in subsequent posts);
Ordered and paid for via international funds transfer $US last week with Emotiva.
Shipping request placed by Emotiva with UPS on Monday 23rd February 2015.
Email received from UPS advising scheduled delivery to the re shipper in Oregon on Monday 2nd March 2015.
That's 7 days...........a whole week to get from Tennessee to Oregon.
I know it's ~3,800 kilometres but seriously, that's like an average speed of 23 kilometres an hour.
Current status not as yet picked up, UPS tracking check as at 6.30 pm Tuesday 24th February 2015.
There's one day wasted.
Cheers
Gary
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Post by wizardofoz on Feb 24, 2015 19:49:50 GMT -5
Don't worry Gary, you've done this before...be glad it's not
Most repair parts come to me here via USPS and it's normally 3-4 weeks...once was 7 weeks.
Maybe it's coming via bongo? Drums....
To check on the delivery status of your mailing, enter your tracking or confirmation number in the field below.
Check Status
The Confirmation Number is located at the bottom of a Stamps.com shipping label (circled in the diagram to the right). Do not include dashes or spaces. Please note that confirmation numbers are only retained for six (6) months.
Date Time Location Status
February 24, 2015 11:20 Anchorage, DEPARTED
February 24, 2015 07:46 Anchorage, DEPARTED
February 24, 2015 04:36 Louisville, DEPARTED
February 24, 2015 00:14 Louisville, DEPARTED
February 23, 2015 21:47 West Palm Beach, DEPARTED
February 23, 2015 16:47 Miami, ARRIVED
February 23, 2015 13:07 ISC MIAMI FL (USPS), PROCESSED THROUGH SORT FACILITY
February 23, 2015 13:04 ISC MIAMI FL (USPS), ARRIVED AT SORT FACILITY
February 14, 2015 06:04 NASHVILLE, TN 37227 DEPARTED USPS FACILITY
February 13, 2015 23:28 NASHVILLE, TN 37227 ARRIVED AT USPS ORIGIN FACILITY
February 13, 2015 22:13 FRANKLIN, TN 37064 ACCEPTED AT USPS ORIGIN SORT FACILITY
February 12, 2015 PRE-SHIPMENT INFO SENT TO USPS
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Post by wizardofoz on Feb 24, 2015 19:55:15 GMT -5
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service.
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Post by Gary Cook on Feb 24, 2015 21:24:52 GMT -5
Most repair parts come to me here via USPS and it's normally 3-4 weeks...once was 7 weeks. Yep, I have also had repair parts sent to me via USPS, and 3 to 4 weeks is the normal timeframe. I now demand UPS, that's about 3 to 5 days Franklin (via Memphis) to Sydney. But 7 days to Oregon is, let's just say, far from satisfactory.  Cheers Gary |
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Post by Gary Cook on Feb 24, 2015 21:26:44 GMT -5
Upon completion of your order, Bongo will charge your credit card for the entire purchase. We will ship the goods to Bongo's Global Distribution Facility where Bongo will process the order and transport the goods to your international address. There are no additional fees or registration processes with this service. Not me, I've declared myself a Bongo free zone.  Cheers Gary |
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Post by richardrc on Feb 25, 2015 16:43:48 GMT -5
It might have something to do with white fluffy stuff that we don't get! My children have so far only ever seen it on TV. My speaker cables and XPA-1L's progress so far on their way to Sydney (I'll update in subsequent posts); Ordered and paid for via international funds transfer $US last week with Emotiva. Shipping request placed by Emotiva with UPS on Monday 23rd February 2015. Email received from UPS advising scheduled delivery to the re shipper in Oregon on Monday 2nd March 2015. That's 7 days...........a whole week to get from Tennessee to Oregon. I know it's ~3,800 kilometres but seriously, that's like an average speed of 23 kilometres an hour. Current status not as yet picked up, UPS tracking check as at 6.30 pm Tuesday 24th February 2015. There's one day wasted. Cheers Gary |
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Post by Gary Cook on Feb 25, 2015 18:27:22 GMT -5
Current status still not as yet picked up, UPS tracking check as at 6.30 pm Wednesday 25th February 2015.
There's two days wasted.
I'm on email notification for any unusual delays with UPS, so I would have thought non pick up for 2 days due to snow might be notifiable.
Cheers
Gary
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Post by wizardofoz on Feb 25, 2015 19:25:20 GMT -5
Once you leave the usa it's no holds barred  February 26, 2015 06:50 Singapore, DEPARTED February 26, 2015 03:25 Shenzhen, DEPARTED February 26, 2015 01:12 Shenzhen, DEPARTED February 25, 2015 22:03 Incheon, DEPARTED February 25, 2015 14:55 Incheon, DEPARTED February 24, 2015 11:20 Anchorage, DEPARTED February 24, 2015 07:46 Anchorage, |
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Post by Gary Cook on Feb 26, 2015 18:18:36 GMT -5
Current status, well....actually...... there isn't any.
I contacted UPS to find out why they haven't picked up a shipment that they were booked to pick up on Monday, over 3 days ago. UPS actually don't know why they haven't picked it up. Unbelievably UPS don't chase up shipment bookings that aren't picked up, not 1 day, not 2 days, not 3 days, not ever. Apparently it's somehow my responsibility to find out why UPS hasn't picked up a shipment from their customer. The Customer Service guy at UPS also advised me that they don't have the ability to make outgoing calls, WTF. UPS can't contact their customer, the one who pays them, I'm stunned. Customer service zero.
Cheers
Gary
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Post by Gary Cook on Feb 27, 2015 15:41:00 GMT -5
Finally some movement, thanks to Nick at Emotiva, a company that actually cares about customer service. Unlike UPS, who obviously couldn't give a rats about their customers. The XPA-1L"s now due in Oregon on the Tuesday 3rd March according to the UPS tracker. That's 8 days and it'll still be in the US. At the same time as I ordered the XPA-1L's and the speaker cables (Friday 20th February) I ordered some race car stuff from a company I deal with in Indianapolis. That arrived via Fedex yesterday (Friday 27th February) that's 7 days door to door.
Cheers
Gary
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Post by Gary Cook on Mar 1, 2015 21:36:49 GMT -5
Yet another slippage;
Scheduled Delivery Updated To:
Thursday, 5th March 2015, By End of Day
That's 2 weeks from when Emotiva confirmed the funds transfer. A snail's pace 2 weeks to get from Tennessee to Oregon, UPS are seriously kidding.
Cheers
Gary
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Post by wizardofoz on Mar 1, 2015 22:15:13 GMT -5
maybe bongo might not have been so bad after all Mine has now cleared local import to be delivered to sorting locally here in our postal system which should mean delivery today or worst case maybe tmro. Item No. Posting Date Status Date Status Description LZXXXXXXXXUS - 01-03-2015 Arrived from overseas (Country code:US), in transit to next processing centre for delivery |
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Post by Gary Cook on Mar 3, 2015 19:10:05 GMT -5
Well they are finally moving, albeit not very fast, made it all the way to Illinois in 5 days. Hodgkins, IL, United States 02/28/2015 3:16 A.M. Departure Scan Hodgkins, IL, United States 02/27/2015 4:53 P.M. Arrival Scan Nashville, TN, United States 02/27/2015 7:30 A.M. Departure Scan Nashville, TN, United States 02/26/2015 10:04 P.M. Arrival Scan Franklin, TN, United States 02/26/2015 9:36 P.M. Departure Scan Franklin, TN, United States 02/26/2015 6:38 P.M. Origin Scan United States 02/23/2015 6:05 P.M. Order Processed: Ready for UPS maybe bongo might not have been so bad after all For this shipment how long it takes for delivery isn't as important as 3 times the cost in freight. The XPA-5 is working just fine, so I can wait to have the XPA-1L's in the system. Plus bongo uses UPS, so any UPS slackness (like the above) could well be reflected in bongo delivery delays as well. Cheers Gary |
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Post by wizardofoz on Mar 4, 2015 1:12:14 GMT -5
my sherbourn PA-2-50 amp parts just arrived today...Thanks Emotiva (Joe et al)
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Post by jutta on Mar 4, 2015 6:33:12 GMT -5
I could handle two weeks for delivery. It's the inflated freight costs, dodgey exchange rate, charging taxes and duties on goods under $1000 and charging remote area delivery fees when I live in a capital city 15mins from the GPO
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Post by Gary Cook on Mar 5, 2015 17:27:44 GMT -5
Arrived in Oregon 9.53 am Thursday 5th March, only took UPS 10 days to get it there from Tennessee Just waiting on the reshipper's notification. Cheers Gary |
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Post by autocrat on Mar 5, 2015 17:53:39 GMT -5
Arrived in Oregon 9.53 am Thursday 5th March, only took UPS 10 days to get it there from Tennessee I heard the weather over the Rockies was so bad the donkey nearly died! |
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Post by Gary Cook on Mar 5, 2015 19:22:54 GMT -5
Arrived in Oregon 9.53 am Thursday 5th March, only took UPS 10 days to get it there from Tennessee Just waiting on the reshipper's notification. Why the puke Gary? Is 10 days bad from Tennessee to Sidney? Tennessee to Switzerland takes about 7 days for reference. That's 10 days from Franklin Tennessee to Portland Oregon. Update, the reshipper has received it, notified me via email and I've paid the freight cost via paypal credit card. Expected delivery 16th March, I chose the slow delivery, so that's 10 days from Portland Oregon to Sydney Australia. Cheers Gary |
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Post by jutta on Mar 6, 2015 3:42:15 GMT -5
Arrived in Oregon 9.53 am Thursday 5th March, only took UPS 10 days to get it there from Tennessee Just waiting on the reshipper's notification. Cheers Gary Why the puke Gary? Is 10 days bad from Tennessee to Sidney? Tennessee to Switzerland takes about 7 days for reference. My first Emo purchase was 5 days from placement of order to my door in Tasmania, Aust. |
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