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Post by JNieves on Sept 18, 2014 20:01:30 GMT -5
I just had to hard shut down my XMC. I was about to play some music through Jriver over usb and the unit basically quit responding. The volume readout on the display is going up or down by 1dB every couple of seconds, and it doesnt respond to any button presses. Hopefully this is a one off. I just scanned through the whole thread and this is the only mention that I see of this problem. For me, here's what happens: 1. Play music from my music server via USB (enjoy every moment). 2. Put the XMC-1 into standby (I have it in Video instead of Lowest Power at the moment) 3a. If I turn it back on relatively soon (haven't measured different durations), all is well. 3b. If I wait for a while (happened within 2 hours this evening), it hangs on "Rethink High-End" on the OLED, and when it eventually goes through, it is so slow that it is basically unresponsive (e.g. adjusting the volume happens at +/- 1 dB per every 6-8 seconds) 4. This requires a hard reboot to get ANY sound out of the unit. As mentioned, I have set it to be fully off (Lowest Power) for the time being, and I'm going to see if the problem still occurs. In any case, though, it would be nice to have the Video on Standby mode working so that the boot times are a bit faster. Cheers, Zach I'd like to chime in on this one. It's happened twice to my unit, and all I've done is play 1080p video from a DirecTV Genie, 24/96 5.1 Blu-Ray music from an Oppo BDP-83 and 1080p video from a PS4. No USB streaming, no JRiver, no music streaming at all. I've also done a factory reset to no avail. Lowest Power mode didn't work for me. The unit plays and sounds perfect (although the sound takes a while to come on), it just seems to go into "slow-motion" mode and takes 6-8 seconds to respond to any button presses. As with the others, a hard reset restores normal function. Hopefully the bug can be reproduced and fixed through firmware. |
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Post by wizardofoz on Sept 19, 2014 9:33:21 GMT -5
I've just gone and deleted about 3 pages of obvious discussion posts. The OP has asked for only reporting "Bugs" and not discussing them. Discussion should be posted elsewhere please. Thanks for all members cooperation on this!  Wizardofoz: Let us know if you'd like for us to clean this thread up any further, I'll be glad to delete any other posts you don't think belongs here. Thanks appreciate the sanitisation... I hope they got moved elsewhere...maybe too late... perhaps we can can have a sister thread with bug discussion. Ill try and have some catch up this weekend - but I will be at the Singapore Formula1 race qualifying and Robbie Williams concert tomorrow, with the rya e on Sunday eve. |
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Post by bluescale on Sept 20, 2014 0:45:26 GMT -5
Try as I might, I cannot reproduce this behavior. I tried digital coax as well as stereo analog while listening to Dark Side of the Moon. It transitioned from track to track without missing a beat. Thanks for the feedback bluescale. Unfortunately, much to my dismay, I have no problem reproducing it. Granted, this issue doesn't occur with every track I throw at it, but once you know it "is" there, it becomes an obsession. The tracks I find that "do" exhibit this issue during playback are consistent and repeatable. I tried and I tried to make this issue occur, and I just couldn't get it to happen. Earlier today was one of the rare occasions that I actually listen to music in my theater room. Imagine my surprise when this issue presented itself. Track: Beachcombing Album: All the Road Running Artist: Mark Knopfler and Emmylou Harris What's really surprising about this track is that the wave form seems to have .65 seconds of silence at the beginning. I could have sworn I'd checked out other tracks that start earlier, and there were no issues. Anyway, just confirming that I can also reproduce this issue. |
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Post by aud on Sept 21, 2014 20:25:45 GMT -5
I just scanned through the whole thread and this is the only mention that I see of this problem. For me, here's what happens: 1. Play music from my music server via USB (enjoy every moment). 2. Put the XMC-1 into standby (I have it in Video instead of Lowest Power at the moment) 3a. If I turn it back on relatively soon (haven't measured different durations), all is well. 3b. If I wait for a while (happened within 2 hours this evening), it hangs on "Rethink High-End" on the OLED, and when it eventually goes through, it is so slow that it is basically unresponsive (e.g. adjusting the volume happens at +/- 1 dB per every 6-8 seconds) 4. This requires a hard reboot to get ANY sound out of the unit. As mentioned, I have set it to be fully off (Lowest Power) for the time being, and I'm going to see if the problem still occurs. In any case, though, it would be nice to have the Video on Standby mode working so that the boot times are a bit faster. Cheers, Zach I'd like to chime in on this one. It's happened twice to my unit, and all I've done is play 1080p video from a DirecTV Genie, 24/96 5.1 Blu-Ray music from an Oppo BDP-83 and 1080p video from a PS4. No USB streaming, no JRiver, no music streaming at all. I've also done a factory reset to no avail. Lowest Power mode didn't work for me. The unit plays and sounds perfect (although the sound takes a while to come on), it just seems to go into "slow-motion" mode and takes 6-8 seconds to respond to any button presses. As with the others, a hard reset restores normal function. Hopefully the bug can be reproduced and fixed through firmware. This problem is now happening again. No longer can get audio, all controls, volume , input change, mode change very slow. It's like the XMC1 is in confused mode. All I did this time, before the problem started was go into setup and change center from 0 to 7 in ProLogic IIx. Very frustrating. |
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Post by aud on Sept 21, 2014 21:13:09 GMT -5
Just discovered the XMC looses its plIIx music settings for center, dimension, and panorama after a stand by off and back on.
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Post by viper6 on Sept 21, 2014 23:29:38 GMT -5
That is not entirely true, as I have seen numerous audio streams, from my Dish receiver for instance, that are reported as 16 bit. : viper6 is correct. I just noticed that the XMC-1 is reporting 16/48 from my FIOS STB. ALL other sources are reporting input as 24 bit (including sources that I know are 16 bit). So… this means that the XMC-1 is either "padding" the data or it is a bug. I recently noticed that 16bit CDs are also being reported as 24bit over the optical connection from my Oppo, not just over HDMI. |
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Post by badong on Sept 22, 2014 22:08:54 GMT -5
Sorry if this was covered already. I tried skimming through thread. My XMC is not saving any of my channel trim settings. I tried to boost center channel and the sub but it always reverts to 0db.
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Post by bluescale on Sept 22, 2014 22:48:45 GMT -5
Sorry if this was covered already. I tried skimming through thread. My XMC is not saving any of my channel trim settings. I tried to boost center channel and the sub but it always reverts to 0db. Where are you setting channel trim? Are you going into the main menu and changing the level, or are you hitting the buttons on the remote to change the trim level? If you're just hitting the button on the remote, those are temporary settings, and will reset when you shut the XMC-1 off. |
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Post by wizardofoz on Sept 23, 2014 11:34:05 GMT -5
Sorry if this was covered already. I tried skimming through thread. My XMC is not saving any of my channel trim settings. I tried to boost center channel and the sub but it always reverts to 0db. Where are you setting channel trim? Are you going into the main menu and changing the level, or are you hitting the buttons on the remote to change the trim level? If you're just hitting the button on the remote, those are temporary settings, and will reset when you shut the XMC-1 off. I think someone mentioned they can reset when changing inputs too, not sure if thats a fact...maybe by design or maybe a bug...who knows for sure anyone? |
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twism
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Post by twism on Sept 23, 2014 16:28:04 GMT -5
Where are you setting channel trim? Are you going into the main menu and changing the level, or are you hitting the buttons on the remote to change the trim level? If you're just hitting the button on the remote, those are temporary settings, and will reset when you shut the XMC-1 off. I think someone mentioned they can reset when changing inputs too, not sure if thats a fact...maybe by design or maybe a bug...who knows for sure anyone? I will test this out tonight, I do know that I do lose the trim settings on a power cycle, granted I figured they were just temporary there, but i will test input switching. |
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Post by multicore on Sept 23, 2014 20:18:23 GMT -5
Just to be clear, as I understand it, the tone trims in the main zone menu (and the trims on the remote) are temporary for the current session.
The Tone controls under setup speaker presets menu are retained.
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Post by badong on Sept 23, 2014 20:58:32 GMT -5
I did not realize that the trim settings are input specific. I can confirm that "main-zone" and remote settings are temporary and setup changes are permanent. Thanks fellas.
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joehzar
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Post by joehzar on Sept 23, 2014 21:15:18 GMT -5
Just to be clear, as I understand it, the tone trims in the main zone menu (and the trims on the remote) are temporary for the current session. The Tone controls under setup speaker presets menu are retained. Ok I'm confused. Are people stating that the XMC-1 doesn't hold tone control settings or are they talking about speaker levels . |
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Post by multicore on Sept 23, 2014 21:28:15 GMT -5
Just to be clear, as I understand it, the tone trims in the main zone menu (and the trims on the remote) are temporary for the current session. The Tone controls under setup speaker presets menu are retained. Ok I'm confused. Are people stating that the XMC-1 doesn't hold tone control settings or are they talking about speaker levels . Tone controls are saved. They are specified in the presets. There are two presets (plus dirac), so you can have two separate sets of tone controls. You can associate either preset with each of the inputs. |
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Post by htguy on Sept 23, 2014 21:39:38 GMT -5
Ok I'm confused. Are people stating that the XMC-1 doesn't hold tone control settings or are they talking about speaker levels . Tone controls are saved. They are specified in the presets. There are two presets (plus dirac), so you can have two separate sets of tone controls. You can associate either preset with each of the inputs. Also from what I recall you can change the frequency point at which the tone (treble down to 500 Hz and bass up to 400 Hz ) controls start at. Neat flexible feature! Maybe you can experiment somewhat and create your own curve if you want (upper tilt in bass and lower tilt in treble).
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Post by JNieves on Sept 24, 2014 22:45:34 GMT -5
The "slow motion" thing happened again; I noticed that after the hard reset the XMC-1 loses its settings and goes back to its default config. Restoring from internal memory brings back normal function.
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Post by bluescale on Sept 24, 2014 23:35:42 GMT -5
The "slow motion" thing happened again; I noticed that after the hard reset the XMC-1 loses its settings and goes back to its default config. Restoring from internal memory brings back normal function. If this has happened multiple times, I would call Emotiva. What you're describing sounds like a hardware defect at this point. |
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Post by nathanzachary on Sept 25, 2014 20:23:02 GMT -5
The "slow motion" thing happened again; I noticed that after the hard reset the XMC-1 loses its settings and goes back to its default config. Restoring from internal memory brings back normal function. If this has happened multiple times, I would call Emotiva. What you're describing sounds like a hardware defect at this point. That's actually one of many reasons that my XMC-1 is back with Emotiva now. They couldn't send me a replacement ahead of time, since I bought mine from a very gracious forum user who gave me his place in line since I didn't have a pre/pro.  The only bummer is that I'm not without one again, and I just got THE email today that mine was ready. I thought it wasn't going to be until December or something like that. In any case, I'm hoping that they just send me a new one so that I don't risk any other problems. So far, the customer service has been pretty good. |
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Post by JNieves on Sept 25, 2014 21:34:31 GMT -5
The "slow motion" thing happened again; I noticed that after the hard reset the XMC-1 loses its settings and goes back to its default config. Restoring from internal memory brings back normal function. If this has happened multiple times, I would call Emotiva. What you're describing sounds like a hardware defect at this point. Will do, although it works perfectly most of the time (well, almost: it keeps losing the settings even when the "slow motion" thing doesn't happen). I would imagine that a hardware defect would show up more consistently. I already sold the Sony receiver I was using as a pre-pro. Anything but an advance replacement would be a HUGE pain. |
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Post by springwright on Sept 26, 2014 21:04:10 GMT -5
Everyone,
Please check and confirm this one......................
When I go to the speaker setup menu and set the back surround speakers to "none", then go to the Equalization menu, I lose the System EQ and Reset Filter selections. The only way to have these features available is when the back surround speakers is set to "2 small". This occurs with both speaker presets.
This is not good for 5.1 users. Looks like this may require a firmware update................
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The only bummer is that I'm not without one again, and I just got THE email today that mine was ready. I thought it wasn't going to be until December or something like that. In any case, I'm hoping that they just send me a new one so that I don't risk any other problems. So far, the customer service has been pretty good.
