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Post by melm on Nov 20, 2014 11:39:42 GMT -5
This sounds like a warped or unbalanced disc, or a defective player. Suggest you call Emotive.
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stiehl11
Emo VIPs 
Give me available light!
Posts: 7,269
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Post by stiehl11 on Nov 20, 2014 11:58:52 GMT -5
I agree... I've heard that noise before, not from my ERC-3 (or ERC-1). Always has been a disc.
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Post by alambic on Nov 20, 2014 21:16:09 GMT -5
I know exactly what you mean. I am very satisfied with my xsp-1, 2 xpa-1, and the erc-3 plays very well, but when I load a disk it's like starting a lawnmower (2 stroke engine). Everytime ? No, but most of the time, especially when I just turned it on. I've had many cd player since the first Sony CDP-101 and none of my previous machine (Hafler, Yamaha, NAD, Philips) made audible noise other than the door opening and closing.
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Post by trinhsman on Nov 20, 2014 21:37:43 GMT -5
I can hear mechanical noise coming from the CD slot as far as 2 feet away from it. It that normal? My unit is absolutely dead quiet. The only sound is upon loading and ejecting. Once loaded, nothing, until the music plays. |
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Post by rod on Nov 20, 2014 22:45:56 GMT -5
I can hear mechanical noise coming from the CD slot as far as 2 feet away from it. It that normal? My unit is absolutely dead quiet. The only sound is upon loading and ejecting. Once loaded, nothing, until the music plays. I just want to make a correction. I can hear the noise as far as 4 feet, and I think my ERC-3 wont last.... |
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Post by TheMachinist on Nov 20, 2014 22:57:33 GMT -5
This sounds like a warped or unbalanced disc, or a defective player. Suggest you call Emotive. Nope, the disc is all good... The noise is same across all CDs. Same disc on a Sony 557esd plays dead silent. I am not sure how Emotiva can service my player as it is half away across the world in Singapore. |
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Post by trinhsman on Nov 21, 2014 12:23:24 GMT -5
My unit is absolutely dead quiet. The only sound is upon loading and ejecting. Once loaded, nothing, until the music plays. I just want to make a correction. I can hear the noise as far as 4 feet, and I think my ERC-3 wont last.... If it is that loud, you have a real problem. Could be something as simple as something not lined up correctly, because of a loose screw or screw that came undone. You definitely have an issue that needs to be addressed. The ERC3 is dead quiet and for me the best CD player I have ever owned. |
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Post by rod on Nov 22, 2014 12:56:34 GMT -5
I have no comment about its performance. But I find this noise a little irritating, because I don't expect to hear this kind of noise from this 3rd generation CD player from emotiva. It should be flawless like its predecessors.
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Post by TheMachinist on Nov 22, 2014 23:21:08 GMT -5
Not sure if those complaining including myself got a wrong batch. Or some of us are more affected by the noise. Hence requesting the experts who are aware of this to respond on this thread exclusively on this noise. I have few other nit picks on the ERC-3 like slow loading and hard buttons, but that aside. This is one the best players to listen to performance wise, hence I would not like to brush it aside. Also worried about long term reliability. Is there a quick fix or recall to fix a noisy component in plan ? Oh please don't don't force us to buy a ERC-4 in future with the noise problem fixed.  |
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Post by dvbeav on Dec 12, 2014 16:52:19 GMT -5
My first ERC3 was replaced with a unit that had the same transport noise. I had the option of returning for a refund but the sound of the unit (other than the transport) is incredible for the price. I've attached an audio clip I just recorded after buying a CD with low level violin. Of course I can turn up volume to mask the noise with much of my music but no way to do this on quiet passages. 2014-12-10 06_26.wav (1.23 MB). I'm hoping the tech staff at Emotiva will be able to resolve this issue as it becomes more widespread. |
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Post by rod on Dec 12, 2014 20:53:30 GMT -5
My first ERC3 was replaced with a unit that had the same transport noise. I had the option of returning for a refund but the sound of the unit (other than the transport) is incredible for the price. I've attached an audio clip I just recorded after buying a CD with low level violin. Of course I can turn up volume to mask the noise with much of my music but no way to do this on quiet passages. View Attachment. I'm hoping the tech staff at Emotiva will be able to resolve this issue as it becomes more widespread. That's pretty bad... That noise is not tolerable anymore and that player needs urgent recall for that very obvious reason. |
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Post by Jim on Dec 12, 2014 21:14:20 GMT -5
My first ERC3 was replaced with a unit that had the same transport noise. I had the option of returning for a refund but the sound of the unit (other than the transport) is incredible for the price. I've attached an audio clip I just recorded after buying a CD with low level violin. Of course I can turn up volume to mask the noise with much of my music but no way to do this on quiet passages. View Attachment. I'm hoping the tech staff at Emotiva will be able to resolve this issue as it becomes more widespread. That's pretty bad... That noise is not tolerable anymore and that player needs urgent recall for that very obvious reason. Many of us don't have the problem. Mine is silent... Not sure why there would need to be a recall unless it impacted all owners..... Unless there was a small subset that have problems that could be identified. So far the people with the problem are a very small minority. No evidence to suggest it will become "more widespread". |
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Post by dvbeav on Dec 13, 2014 11:28:56 GMT -5
I/we are hoping that this "small majority" will be cared for. I am sure the Emotiva administration is not anywhere close to GM thinking on recalls.
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Post by Jim on Dec 13, 2014 13:28:59 GMT -5
I/we are hoping that this "small majority" will be cared for. I am sure the Emotiva administration is not anywhere close to GM thinking on recalls. It's covered by warranty. If it's a problem.... Emotiva seems to take care of it. I don't think this is a big deal. I feel like it's being implied that somehow Emotiva isn't/won't take cared of it for users that experience it? |
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Post by dvbeav on Dec 13, 2014 14:27:15 GMT -5
Nope, I'm not implying that Emotiva won't take care of their customers. They sent me a 2nd unit and offered a refund after it acted the same as my first. I made the decision to keep the ERC3 and I will live with my decision. I just don't want other owners who have the same problem I have to think they're alone out there.
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Post by garbulky on Dec 13, 2014 14:31:20 GMT -5
My first ERC3 was replaced with a unit that had the same transport noise. I had the option of returning for a refund but the sound of the unit (other than the transport) is incredible for the price. I've attached an audio clip I just recorded after buying a CD with low level violin. Of course I can turn up volume to mask the noise with much of my music but no way to do this on quiet passages. View Attachment. I'm hoping the tech staff at Emotiva will be able to resolve this issue as it becomes more widespread. The recording speaks - i mean rattles - for itself.  |
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Post by mdenari on Jan 11, 2015 20:05:09 GMT -5
Man, I was about to buy an ERC3, has so many good reviews...this is a show stopper....
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Post by novisnick on Jan 11, 2015 20:21:22 GMT -5
Man, I was about to buy an ERC3, has so many good reviews...this is a show stopper.... Buy it on sale! If it's not all the good stuff, It won't cost a bunch to return it! 8) |
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Post by Gary Cook on Jan 11, 2015 20:25:24 GMT -5
Man, I was about to buy an ERC3, has so many good reviews...this is a show stopper.... Mine has no transport noise at all. Cheers Gary |
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Post by ocezam on Jan 11, 2015 20:33:10 GMT -5
Man, I was about to buy an ERC3, has so many good reviews...this is a show stopper....
GaryYep, Mine is dead silent too. And THE BEST CD player I've owned. |
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