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Post by unclegit on Dec 17, 2014 14:33:15 GMT -5
Hello all, I am not sure who said we were out of mics, but they were mistaken. The shipping department may have been out at that moment, but I can assure you the production team is building them by the case load. So kits are going out everyday. Lonnie Should we expect tracking numbers and emails when they go out or are the sometimes just shipping ?
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Post by unclegit on Dec 17, 2014 14:34:25 GMT -5
Ok folks so even though i didnt recieve an email about my mic kit shipping, my kit arrived today, so be on the look out, especially if you got the key already. Check your spam folder on your email account - it may have got binned
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Lonnie
Emo Staff
admin
Pay no attention to the man behind the curtain
Posts: 6,999
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Post by Lonnie on Dec 17, 2014 14:40:12 GMT -5
There is a tracking number for each unit that goes out and the number is automatically sent to the end user from UPS. So you will get one unless your spam filter dumps it or your email address has changed from what we have on record.
Lonnie
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Post by deewan on Dec 17, 2014 14:47:29 GMT -5
That's a great idea using a generic email! I plan on doing that so if and when I sell the XMC-1, it's a easy transfer. This is another one of those things that were not thought through very well. It's great that the unit sounds so good. I'm willing to deal with the not so optimal product management to save thousands of $$$$. FYI for all thinking about doing this - a generic email address doesn't help you when selling an XMC unless you do not plan on transferring the warranty to the buyer or the warranty time has expired.
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Post by manonfire on Dec 17, 2014 15:03:52 GMT -5
Ok folks so even though i didnt recieve an email about my mic kit shipping, my kit arrived today, so be on the look out, especially if you got the key already. Just curious when you ordered / received your XMC-1 ? I received my xmc about mid august not sure of exact date but around my birthday which was the 17th of august.
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Post by manonfire on Dec 17, 2014 15:06:10 GMT -5
Ok folks so even though i didnt recieve an email about my mic kit shipping, my kit arrived today, so be on the look out, especially if you got the key already. Check your spam folder on your email account - it may have got binned I had been checking that and nothing went there, my son sent me a pic earlier to show i had received it, i was kinda in disbelief so i logged into my ups app and sure enough shows delivered today.
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Post by ansat on Dec 17, 2014 15:19:27 GMT -5
Check your spam folder on your email account - it may have got binned I had been checking that and nothing went there, my son sent me a pic earlier to show i had received it, i was kinda in disbelief so i logged into my ups app and sure enough shows delivered today. I didn't get any notice either. Tony
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Post by usxplong on Dec 17, 2014 16:07:16 GMT -5
There is no signs of Dirac in my binocular. Maybe I should use a telescope.
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Post by ansat on Dec 17, 2014 16:08:17 GMT -5
There is no signs of Dirac in my binocular. Maybe I should use a telescope. google maps -- satellite view should be sufficient. Tony
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Post by usxplong on Dec 17, 2014 16:11:52 GMT -5
There is no signs of Dirac in my binocular. Maybe I should use a telescope. google maps -- satellite view should be sufficient. Tony I am afraid I will land on Mars without Dirac.
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Post by dad311 on Dec 17, 2014 16:31:17 GMT -5
There is something on my doorstep from Emotiva!!!!! I did not see any shipping notice, must have been shipped the same day I got my key email (monday). Also, received my mic stand today. Double bonus
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Post by unclegit on Dec 17, 2014 16:33:32 GMT -5
I also got a key on Monday - but no shipping notice or package so far - UPS estimates 5 biz days to get the package here from TN.
SO if it shipped on Monday it'll be on my door step this Monday - no shipping notice at this time.
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Post by deewan on Dec 17, 2014 18:52:37 GMT -5
Add me to the list of getting a activation code, no shipping notice, but the mic kit arriving on my doorstep. Actually a pretty cool surprise! All of a sudden a knock knock on my door and I find a present from Emotiva under my outdoor decorative tree. ITS A CHRISTMAS MIRACLE!!!!
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Post by unclegit on Dec 17, 2014 18:53:41 GMT -5
That's promising as I was hoping to get it in time for the Christmas break when I'll have some time to play around a bit with it.
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Post by frenchyfranky on Dec 17, 2014 18:54:28 GMT -5
Having to pay extra for shipment (and taxes?) abroad would be very disappointing, Has anyone outside the US received a Dirac shipment yet? i received my XMC early September and I haven't heard anything up till now. I fully agree with you, it is very disappointing, we (int'l customers) were never advised before that we'll have to pay a second time shipping+duties for the Dirac kit, I stayed with the idea that emotiva would pay for...!!! I received my XMC-1 the August 22th and still no news.
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jenix
Minor Hero
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Post by jenix on Dec 17, 2014 19:16:10 GMT -5
Add me to the list of getting a activation code, no shipping notice, but the mic kit arriving on my doorstep. Actually a pretty cool surprise! All of a sudden a knock knock on my door and I find a present from Emotiva under my outdoor decorative tree. ITS A CHRISTMAS MIRACLE!!!! +1 for another surprise arrival. I received my activation email yesterday at 11am but no shipping notice. But thanks to reading some earlier posts, I just now looked outside on the porch and happily.... there was my "Dirac Kit". I guess the UPS email service is slammed so shipping notices are not reliably going out. Given the choice I would much rather the email was affected rather than the delivery. Thanks Emo and I will be busy tomorrow.... EDIT: FYI, just checked the tracking info. My Kit was shipped on Monday, 12-15. I received my XMC on 8-21.
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Post by aussie21 on Dec 17, 2014 21:49:51 GMT -5
I am sure that it is a rumour that international buyers will have to pay postal costs for dirac shipment. IF it so then it would be unconscionable and probably illegal based on the contract the buyers have with Emotiva. I believe a statement from emotiva is appropriate to relieve anxieties of those internationalbuyers
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Post by Mike Ronesia on Dec 17, 2014 22:24:36 GMT -5
I am sure that it is a rumour that international buyers will have to pay postal costs for dirac shipment. IF it so then it would be unconscionable and probably illegal based on the contract the buyers have with Emotiva. I believe a statement from emotiva is appropriate to relieve anxieties of those internationalbuyers If by rumor you mean an email from Emotiva with a shipping quote, then yes. I'm not sure I'd call it unconscionable or illegal, but it is an unfortunate surprise for some customers. I'm sure with their margins they just can't do it any other way, but it would have been nice to know up front. Maybe it was stated, but I didn't see it. There should be no duty if they put the cost at zero which is what it should be based on it already having been paid for and taxed with the XMC-1 shipment.
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Post by Dan Laufman on Dec 17, 2014 23:43:40 GMT -5
Gentlemen, International customers are NOT being charged for freight to have their Dirac kits shipped to them. Who starts all this crap?
Is is just everyone's need to move from one "crisis" to another? It's exhausting.
As always we are treating everyone in an honest and ethical manner. We bend over backwards to do the right thing by our customers. Why would anyone think we would do anything else?
There are important things to discuss and worry about; this is not one of them.
Sorry, but really...
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Post by autocrat on Dec 17, 2014 23:50:08 GMT -5
bad timing.
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