twism
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Posts: 683
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Post by twism on Jun 27, 2019 13:42:25 GMT -5
It’s possible some of the issues are not as widespread. When I first had issues I did sell mine to someone. I checked in with this person and they haven’t had a single issue, if I’m not mistaken another one of his friends had one and has no complaints.
I saw on post on another forum about someone who gave a demo and had it running for about 40 demos and not a single issue other than some slow interface issues.
I have no way of knowing the numbers but I do know that when people do have issues usually post and are more vocal.
I think you either have to decided if you believe Emotiva is lying or not. I for one at this time believe that Emotiva is having a hard time re-creating some of the issues that some are having. I also believe that I think they could be trying to do a bit more to recreate those issues. I do believe that they have sold some and that the reports have been positive on sound quality.
If I thought Emotiva was lying about the performance in house and they are just not admitting that they do have dropouts and just can’t fix it, then I would send mine back without question.
For now with my unit working without any major issues I choose to believe that Emotiva is being honest and is focused on making it right for those with issues.
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Post by goozoo on Jun 27, 2019 15:45:36 GMT -5
It’s possible some of the issues are not as widespread. When I first had issues I did sell mine to someone. I checked in with this person and they haven’t had a single issue, if I’m not mistaken another one of his friends had one and has no complaints. I saw on post on another forum about someone who gave a demo and had it running for about 40 demos and not a single issue other than some slow interface issues. I have no way of knowing the numbers but I do know that when people do have issues usually post and are more vocal. I think you either have to decided if you believe Emotiva is lying or not. I for one at this time believe that Emotiva is having a hard time re-creating some of the issues that some are having. I also believe that I think they could be trying to do a bit more to recreate those issues. I do believe that they have sold some and that the reports have been positive on sound quality. If I thought Emotiva was lying about the performance in house and they are just not admitting that they do have dropouts and just can’t fix it, then I would send mine back without question. For now with my unit working without any major issues I choose to believe that Emotiva is being honest and is focused on making it right for those with issues. I think you misunderstood the meaning of my post. I don't think that Emotiva is lying. I was just surprised by some of Dan's comments given the track record of the RMC-1. Just because someone doesn't post a problem doesn't mean that they are not having any issues. Regardless, we'll see what happens in the next couple of weeks with the release of FW 1.4 and what issues remain (if any); at which point one can decide to continue or move on. |
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twism
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Posts: 683
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Post by twism on Jun 27, 2019 17:16:44 GMT -5
It’s possible some of the issues are not as widespread. When I first had issues I did sell mine to someone. I checked in with this person and they haven’t had a single issue, if I’m not mistaken another one of his friends had one and has no complaints. I saw on post on another forum about someone who gave a demo and had it running for about 40 demos and not a single issue other than some slow interface issues. I have no way of knowing the numbers but I do know that when people do have issues usually post and are more vocal. I think you either have to decided if you believe Emotiva is lying or not. I for one at this time believe that Emotiva is having a hard time re-creating some of the issues that some are having. I also believe that I think they could be trying to do a bit more to recreate those issues. I do believe that they have sold some and that the reports have been positive on sound quality. If I thought Emotiva was lying about the performance in house and they are just not admitting that they do have dropouts and just can’t fix it, then I would send mine back without question. For now with my unit working without any major issues I choose to believe that Emotiva is being honest and is focused on making it right for those with issues. I think you misunderstood the meaning of my post. I don't think that Emotiva is lying. I was just surprised by some of Dan's comments given the track record of the RMC-1. Just because someone doesn't post a problem doesn't mean that they are not having any issues. Regardless, we'll see what happens in the next couple of weeks with the release of FW 1.4 and what issues remain (if any); at which point one can decide to continue or move on. Sorry goozoo, I can see how you might have felt I was responding directly to you, I was more responding the people reading this thread in general. |
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Post by hsamwel on Jun 27, 2019 18:10:31 GMT -5
After fiddling around with my RMC for a couple of days I can say it’s slow and a little buggy.
1. Never cycle through inputs! You’ll get really upset with all the ”Please Wait” comments from it and also waiting for 2-4 seconds each time.
Even when entering settings, going through inputs you’ll get this.. Why??? IMO you should be able to change settings without RMC changing
Input while you edit.
Why not cycle through a list and the press OK to change. This would mostly fix this problem
2. It seems to sometimes not receive IR signals from the remote or it’s over sensitive to direction.
3. AppleTV 4k seems to work fine. But if I press OK button or try to go into settings while having Dolby Vision on makes RMC resync HDMI and after
this I don’t have Dolby Vision anymore. Changing input and back fixes this. And yes I have really REALLY good (passive) HDMI cables in short lengths.
Also tried TIDAL on AppleTV. One strange thing while playing a song and pressing back button causes RMC to do a lengthy pause but does
not cause it to loose Dolby Vision. My old receiver did not pause sound doing this.
4. Setting up my network player with an input configured to use Reference Stereo works fine. But if I change mode to something else I can’ t come
back to Reference Stereo. Pressing the programed button will not set it even though the setting clearly states it should.
Pressing another input and then this one again sets Reference Stereo correctly.
By the way why so hard to choose Reference Stereo? It’s not included while cycling through all modes other than in settings menu.
5. Pressing info shows info on the screen for about 2 seconds, I would like to set this higher but can’t find how.
6. Starting RMC with no input video makes it impossible to enter settings or get any onscreen info. Why?
Edit: Also while trying to do a simple sound level setting using either 65db or 75db I get too loud sound.
while listening to 65db my SPL said 77-79db. It worked fine on my Pioneer receiver a couple of weeks ago.
These are just some small things I noticed. I will probably find more when I connect more stuff to it, especially my bluray player.
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Post by mick on Jun 27, 2019 18:42:23 GMT -5
Is there a possibility it's the remote control causing the problems? just asking
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Post by rbk123 on Jun 27, 2019 21:09:40 GMT -5
I just didn’t understand Dan’s comments about selling so many units and the SQ given how many problems have been publicly documented on forums about this processor and how difficult it is to sell it on the used market as a result. Grains of salt I guess. He's always like that, regardless of how many problems a product has. Was the same way saying how well the V3 board was working out in the wild and it was worse than the RMC. No doubt he has to keep it positive or his investors will kill him. It's not unique to him, though, as you well know pretty much all C-level execs are the same with their public face. Many on here don't listen to the podcasts anymore because it's just the same lyrics, different sheet music, and wait for someone to siphon out any pertinent details. Casey was good at that but it appears even he has grown weary. |
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Post by AudioHTIT on Jun 27, 2019 23:33:18 GMT -5
Casey was good at that but it appears even he has grown weary. I miss Casey’s Podcast synopsis too. |
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Post by Casey Leedom on Jun 28, 2019 2:01:31 GMT -5
Casey was good at that but it appears even he has grown weary. I miss Casey’s Podcast synopsis too. So sorry! I started a new job in March and it's been ... Adding Physical Emphasis to My Lower "Portions" ... I promise to do a synopsis of the next Podcast! Casey |
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Post by Bonzo on Jun 28, 2019 6:50:22 GMT -5
I just didn’t understand Dan’s comments about selling so many units and the SQ given how many problems have been publicly documented on forums about this processor and how difficult it is to sell it on the used market as a result. Grains of salt I guess. He's always like that, regardless of how many problems a product has. Was the same way saying how well the V3 board was working out in the wild and it was worse than the RMC. No doubt he has to keep it positive or his investors will kill him. It's not unique to him, though, as you well know pretty much all C-level execs are the same with their public face. Many on here don't listen to the podcasts anymore because it's just the same lyrics, different sheet music, and wait for someone to siphon out any pertinent details. Casey was good at that but it appears even he has grown weary. +1. You are right, all those types are the same. They are ALL liars of a sort. You can decide to just live with it, or not. I mostly choose "not." |
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Deleted
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Post by Deleted on Jun 28, 2019 7:48:08 GMT -5
Is there a possibility it's the remote control causing the problems? just asking I use an automation controller and have tried ir control using both the hardwired ir input on the back and/or putting an ir emitter on the front of the unit (directly in front of the reciever). Neither of these are consistent nor reliable in their opperation. I finally programmed my controller to always send ir commands twice (when it's not in constant ir send mode) and the RMC-1 "wakes up" for the second command - when it's "awake" and I send the same command the RMC-1 actually/finally responds to both. For example, when I send a volume up command the first one only causes the RMC-1 to "wake up" and it will increase the volume by 1, but, if I immediately press the volume up button again the RMC-1 will increase the volume by 2 (which in reality is what it should be doing every time - because that is what I have actually programmed my automation controller to do). |
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Post by bryanzim on Jun 28, 2019 8:03:04 GMT -5
That is good news that a firmware update is to be released soon. Personally I will wait for the second 1.4 firmware before reinstalling the RMC-1 and making a decision with regards to keeping it. I do hope it does resolve the issues at hand with regards to compatibility with my custom Home Theater PC containing NVIDIA's latest GFX cards, i.e. the 2080 TI. As a followup, I decided to throw in the towel with the RMC-1. The daily issues with syncing and popping to my only source, a custom HTPC, became to much of a frustration. Emotiva was very cordial with the return. I am now back to the XMC-1 with V-3 of the HDMI board which still has a lot of issues, but less so than the RMC-1. I am on the upgrade path to the XMC-2 but am seriously considering the Trinnov Altitude 16. One other note: The issue I reported during initial setup of extremely loud output with no input selected using the 1.1 FW did in fact damage my front speaker crossovers. I have since repaired them, but that definitely left a bad taste. |
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Post by goozoo on Jun 28, 2019 8:31:07 GMT -5
That is good news that a firmware update is to be released soon. Personally I will wait for the second 1.4 firmware before reinstalling the RMC-1 and making a decision with regards to keeping it. I do hope it does resolve the issues at hand with regards to compatibility with my custom Home Theater PC containing NVIDIA's latest GFX cards, i.e. the 2080 TI. As a followup, I decided to throw in the towel with the RMC-1. The daily issues with syncing and popping to my only source, a custom HTPC, became to much of a frustration. Emotiva was very cordial with the return. I am now back to the XMC-1 with V-3 of the HDMI board which still has a lot of issues, but less so than the RMC-1. I am on the upgrade path to the XMC-2 but am seriously considering the Trinnov Altitude 16. One other note: The issue I reported during initial setup of extremely loud output with no input selected using the 1.1 FW did in fact damage my front speaker crossovers. I have since repaired them, but that definitely left a bad taste. If you have the budget for a Trinnov Altitude 16, IT IS NOT EVEN A COMPARISON! From stability to compatibility to feature set, the Trinnov is what everyone else is chasing. Calibration is a bit tricky if all you know is DIRAC, but there are professional calibrators out there and the company support is outstanding (issues are resolved in days to weeks and not months). |
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KeithL
Administrator 
Posts: 10,273
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Post by KeithL on Jun 28, 2019 8:52:26 GMT -5
From all the reviews I've seen the Trinnov Altitude 16 is a nice unit... and their software looks really nice.
And, if you can afford the $17,000 price tag, I guess paying someone an extra few hundred bucks to come set it up for you wouldn't be a big deal either. (Ooooops..... that was for the 8 channel version..... I think it's $21,000 for the 16 channel version.)
And, incidentally, here's a link to a very nice AES paper on room correction by Floyd Toole (and this one is a FREE download). As a followup, I decided to throw in the towel with the RMC-1. The daily issues with syncing and popping to my only source, a custom HTPC, became to much of a frustration. Emotiva was very cordial with the return. I am now back to the XMC-1 with V-3 of the HDMI board which still has a lot of issues, but less so than the RMC-1. I am on the upgrade path to the XMC-2 but am seriously considering the Trinnov Altitude 16. One other note: The issue I reported during initial setup of extremely loud output with no input selected using the 1.1 FW did in fact damage my front speaker crossovers. I have since repaired them, but that definitely left a bad taste. If you have the budget for a Trinnov Altitude 16, IT IS NOT EVEN A COMPARISON! From stability to compatibility to feature set, the Trinnov is what everyone else is chasing. Calibration is a bit tricky if all you know is DIRAC, but there are professional calibrators out there and the company support is outstanding (issues are resolved in days to weeks and not months). |
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Post by jbuccino on Jun 28, 2019 8:52:27 GMT -5
From someone who took this exact route back in February, I can tell you I could not agree more. The Alt16 is stable, has no issues with any of my inputs or outputs and, most importantly, sounds incredible. The setup and configuration, while complicated, was a lot of fun for me. I am very, very happy with my decision. |
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Post by jbuccino on Jun 28, 2019 8:58:41 GMT -5
From all the reviews I've seen the Trinnov Altitude 16 is a nice unit... and their software looks really nice.
And, if you can afford the $17,000 price tag, I guess paying someone an extra few hundred bucks to come set it up for you wouldn't be a big deal either. (Ooooops..... that was for the 8 channel version..... I think it's $21,000 for the 16 channel version.)
And, incidentally, here's a link to a very nice AES paper on room correction by Floyd Toole (and this one is a FREE download). If you have the budget for a Trinnov Altitude 16, IT IS NOT EVEN A COMPARISON! From stability to compatibility to feature set, the Trinnov is what everyone else is chasing. Calibration is a bit tricky if all you know is DIRAC, but there are professional calibrators out there and the company support is outstanding (issues are resolved in days to weeks and not months). The Alt16 list is indeed $17K but it was not difficult to find an authorized dealer that had new, factory sealed units with configuration microphone for just under $14K. Still much more than the RMC-1, but in the affordable range for me.
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Post by rbk123 on Jun 28, 2019 10:16:53 GMT -5
So sorry! I started a new job in March and it's been ... Adding Physical Emphasis to My Lower "Portions" ... Did you adopt a stage name for this new job that, <ahem cough cough>, "empashizes your lower portions"?  |
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Post by enricoclaudio on Jun 28, 2019 12:11:43 GMT -5
This is a response I posted a few weeks back on another forum when somebody was comparing Audyssey with Dirac Live and I think it applies the same for the RMC-1:
You should do a new Audyssey vs Dirac Live comparison with a 2018 Denon/Marantz model and run Audyssey with the latest Editor app. I say this because 2.5 years ago I did a side by side processors comparison. By that time I had in my system (90% music use) a Marantz SR7008 + Parasound Halo P5 combo. The Marantz SR7008 covering movies and the Parasound P5 covering 2 ch music as by that time I hated Audyssey. I just cannot stand it for music. It was killing my speakers response and the sound was harsh and fatiguing so the P5 was the solution because of the amazing HT Bypass and its natural sound. After owning that combo for 2 years, I decided to try the Anthem AVM60 and the Emotiva XMC-1 with Dirac Live. ARC was an improvement compared to Audyssey but not enough to take the P5 out of the rack. Then tried the XMC-1 with Dirac Live and that was the sweetest sounding processor I had ever listened too. ARC and Audyssey sounded too processed for me, like a bad recording with too much dynamic compression. Dirac Live sounded natural, like the Parasound P5 without any processing. I liked that so the AVM60 when back to the dealer and sold the Marantz SR7008 and the Parasound P5. I had a great 1st year (May 2017 to May 2018) until I got the V3 HDMI board. After May 2018, the next 8 months passed literally working for free for Emotiva as a guinea pig testing firmwares on my XMC-1. Finally, after V5.4B2 they got it right (80%) and I had a working XMC-1 again. But I got bitten by the ATMOS upgrade bug so by March this year decided to get a Denon X6500H to use it only for movies. I had the Denon X6500H running through the XMC-1 7.1 analog inputs so for music the XMC-1 and the X6500H for movies. When I got the X6500H the Editor app was cutting the low end below 20Hz so I ran Audyssey with the receiver and I didn't like the results like with the Marantz so the XMC-1 was a keeper. Another point that lead me to keep the XMC-1 was Dolby Digital PLIIx as I like that up mixer for music better than the new Dolby Digital Surround. For about 2 months ran dual processors and I was totally fine. When Emotiva announced the XMC-1 trade in program is when I decided to check better on the Denon as keeping the XMC-1 would have been staying married to a discontinued processor and getting the XMC-2 without 7.1 analog inputs was the end for the dual processor setup. After the Editor app got updated, decided to run Audyssey with the Editor app. After a few runs and turning OFF midrange compensation and limiting Audyssey filters from 500Hz and above, I was able to get GREAT sound from the Denon X6500H. To the point that switching on the fly processors, I wasn't able to tell the difference between the XMC-1 and the Denon X6500H. The gap between Audyssey and Dirac Live is so close right now that at this point you can't go wrong with either. In fact, I found AURO 2D my preferred up mixer for listening to music. It reminds me a LOT to Logic 7 from HK.
My days as a guinea pig for Emotiva are done. Last week sold my XMC-1 for good and decided to stay with a trusted, fully working and great sounding receiver like the Denon X6500H. Life is too short to waste it troubleshooting processors for free. Just my 2 cents!!
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richb
Sensei
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Posts: 890
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Post by richb on Jun 28, 2019 14:05:07 GMT -5
From all the reviews I've seen the Trinnov Altitude 16 is a nice unit... and their software looks really nice.
And, if you can afford the $17,000 price tag, I guess paying someone an extra few hundred bucks to come set it up for you wouldn't be a big deal either. (Ooooops..... that was for the 8 channel version..... I think it's $21,000 for the 16 channel version.)
And, incidentally, here's a link to a very nice AES paper on room correction by Floyd Toole (and this one is a FREE download). If you have the budget for a Trinnov Altitude 16, IT IS NOT EVEN A COMPARISON! From stability to compatibility to feature set, the Trinnov is what everyone else is chasing. Calibration is a bit tricky if all you know is DIRAC, but there are professional calibrators out there and the company support is outstanding (issues are resolved in days to weeks and not months). Does Trinnov publish performance specifications: distortion, S/N, Frequency response with and without processing? Hint, hint...  - Rich |
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Post by skiman1 on Jun 28, 2019 15:02:27 GMT -5
In anticipation of the upcoming Dirac release, what would be the minimum system requirements for a laptop to do this?
BTW, my RMC-1 has performed flawlessly so far once I set my Sony UBP 800 player to bitstream. However, please note that I have only used Bluray and UltraBluray discs as sources with the video signal directly sent to my projector.
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klinemj
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Post by klinemj on Jun 28, 2019 15:22:53 GMT -5
In anticipation of the upcoming Dirac release, what would be the minimum system requirements for a laptop to do this? BTW, my RMC-1 has performed flawlessly so far once I set my Sony UBP 800 player to bitstream. However, please note that I have only used Bluray and UltraBluray discs as sources with the video signal directly sent to my projector. I don't know the exact minimums, but not much is needed. I have a basic Dell 660s desktop running it...not a very fast processor, maybe 4 GB of RAM, and a small HD..very basic. You just need a USB port for the mic and to be able to connect to the internet. Realize that the main number crunching does not get done on your computer. Data gets sent to DIRAC and filters come back. Those get loaded on the XMC-1, so your laptop is not doing anything at all when the XMC-1 is using DIRAC. Here's what Emotiva says about the current DIRAC. I would suspect the new DIRAC will be similar. -->CLICK HERE FOR INFO<---Mark |
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