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Post by monkumonku on Apr 30, 2019 21:52:41 GMT -5
The FACT is, the XMC-2 is more AND less than the XMC-1. Only the individual can decide if that is important to them or not. But the fact is real. Anything else is sales B.S. This swap out does have some major appeal if your situation is right. Why "less?"
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Post by Bonzo on Apr 30, 2019 22:06:09 GMT -5
The FACT is, the XMC-2 is more AND less than the XMC-1. Only the individual can decide if that is important to them or not. But the fact is real. Anything else is sales B.S. This swap out does have some major appeal if your situation is right. Why "less?" I'm not sure how you have missed it, because I've probably said this 25 or 30 times here before, and made detail lists 10 times. Mostly because of inputs and outputs and hook up options.
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Post by pop on Apr 30, 2019 22:28:33 GMT -5
So what if I want to upgrade to the XMC2 and purchase my XMC1?
What does that deal look like?
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Post by pop on Apr 30, 2019 22:33:30 GMT -5
My one hesitation would be that my XMC1 has given me literally zero hiccups in 3 years. I can’t say that for many processors. I’d be hesitant to send in my perfectly working unit to upgrade (which is why I have skipped the upgrade path for fear of some sort of Whatever bad witchcraft happening)
However I’d be very into keeping my XMC as a “refurbed buy back” and also receiving an XMC2
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Post by monkumonku on Apr 30, 2019 22:57:58 GMT -5
I'm not sure how you have missed it, because I've probably said this 25 or 30 times here before, and made detail lists 10 times. Mostly because of inputs and outputs and hook up options. Well until they mentioned the trade-in/upgrade program I hadn't been paying much attention, so my fault on that one. Would you happen to have a link to one of your posts? Unless you want to make an 11th detail list.
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Post by creimes on Apr 30, 2019 23:00:07 GMT -5
The FACT is, the XMC-2 is more AND less than the XMC-1. Only the individual can decide if that is important to them or not. But the fact is real. Anything else is sales B.S. This swap out does have some major appeal if your situation is right. I purchased a used XMC-1 last November for $1000 US with the 1.4 HDMI board, so if I was to trade it in towards the XMC-2 for another $1000 US that means all in all I paid $2000 for the XMC-2 Great deal for me Chad
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Post by AudioHTIT on Apr 30, 2019 23:11:57 GMT -5
I'm not sure how you have missed it, because I've probably said this 25 or 30 times here before, and made detail lists 10 times. Mostly because of inputs and outputs and hook up options. Well until they mentioned the trade-in/upgrade program I hadn't been paying much attention, so my fault on that one. Would you happen to have a link to one of your posts? Unless you want to make an 11th detail list. I think the “less” consists of the 7.2 RCA outputs, and the Tape In/Outs, that is, the XMC-2 doesn’t have them.
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Post by springwright on Apr 30, 2019 23:51:32 GMT -5
“I’m 99.9% sure the meaning is that the XMC-1 has the be registered in your name. They are just trying to avoid someone buying a used one for super cheap (garage sale type of deal) and trading it in for the XMC-2. I would be shocked if Emotiva would make the kind of offer they are making, then just screw over early adopters of the XMC-1.” Super cheap garage sale type deal? Where are these? I’d like one or two for friends and family, shoot, get me one too if it’s a big enough garage! 😋😏 AFAIK, every XMC-1 that's in the field is likely under warranty- at least until this year (hence my point about the early adopters). I'm not aware of any refirbs out there resold on E-Bay or elsewhere with a limited warranty. In addition, Anyone who bought a warrantied processor would have had that warranty transferred over to them from unless the original owner/reseller didn't register it. Just makes sense. As to the EMO upgrade offer, it's stands to reason that the roll out can't really happen until there is product available for sale. Could be late this summer at this point. Who knows. There is still a lot of work to be done prepping the RMC-1L/XMC-2 for release. It will also will be interesting to find out what the actual feature set of the XMC-2 will be since it is the lower priced 16-ch. unit. Not a word on that yet.......
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Post by panchakshari on Apr 30, 2019 23:59:04 GMT -5
Hi hairnick.. Very glad to hear such a wonderful news about XMC-1 trade in program.. But, I already requested you earlier that, I am in India, here emotiva had authorised distributor in New Delhi. But, when I purchased my xmc-1, that time this distributor was not in existence. I brought my XMC-1 from one of my friends who was worked in USA at that time.. So, kindly understand my situation and help me to get XMC-2 in easier way.. Thanks a lot.
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Post by cwt on May 1, 2019 3:03:51 GMT -5
Well until they mentioned the trade-in/upgrade program I hadn't been paying much attention, so my fault on that one. Would you happen to have a link to one of your posts? Unless you want to make an 11th detail list. I think the “less” consists of the 7.2 RCA outputs, and the Tape In/Outs, that is, the XMC-2 doesn’t have them. Another is 7.1 channel multi analogue inputs ; though that's a head scratcher if you want to decode atmos - rather redundant when buying a 9.1.6 atmos pre pro which is its reason detre [excuse the French ] I suspect the XMC2 will have more usable features than the XMC1 ; things like dirac 2.0 with multiple presets and maybe easier bass management ; new AKM dacs and better common mode noise reduction for the l/c/r . And more horsepower in the griffin lite decoding will come in handy for dts-x pro and its greater than 11 channel decoding - not to mention other upgrades over time
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Post by AudioHTIT on May 1, 2019 3:12:17 GMT -5
^^^ 🙄 DOH !!! 7.1 in! Mentioned so many times I missed it! ^^^
(though I won’t miss them)
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Post by mick on May 1, 2019 4:53:53 GMT -5
I noticed nobody ask when this deals start. And is this a typo all channels balanced instead fronts ,center and subwoofer? Mel Wondering the same thing regarding " all balanced"
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Timster
Sensei
Posting from Scarsdale, Vic, Australia
Posts: 140
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Post by Timster on May 1, 2019 5:48:58 GMT -5
Sounds like a good deal, if you want it and can take advantage of it. I think I'd want it, but I don't think I can take advantage. My XMC-1 was bought 2nd hand in AU. The seller in US I don't think transferred the warranty. And I don't have any details further to make contact with the seller ... so I guess I'm S.O.L. :-(
Shame as it's in mint condition (and though it sounds awesome, an upgrade would be fantastic)
Is there any reference to Serial number or the like that can be sorted out for a trade in?
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Post by bolle on May 1, 2019 6:02:48 GMT -5
Hi Nick, sounds like a very fair deal to me - hats off! Since I am not planning to go Atmos in the near future, what other benefits does the XMC-2 have over the XMC-1? I would especially be interested in DIRAC with more than 48kHz of internal processing... Thank you and best regards Fabian The trade in program gives you access to the most up-to-date circuitry and electronics for a fraction of purchasing a unit brand new. You will get a fresh warranty too. It is just like trading in your car for the latest model. New car smell! Hi Nick, thank you for the answer. Actually - no finger pointing just assessing pro and cons - it is also trading a now reliably working platform against a new one with the usual possible quirks every new Emotiva processor had after release for quite a while so far. For me really the performance features and measurements will be important: 1. Will DIRAC run with 96 or 192kHz in the new platform? 2. Will the still be a traditional PSU and no SMPS? 3. How will the unit measure regarding S/N ratio, channel separation etc.? But still I like the general idea of this program. Will monitor closely how this unfolds in the following months. Best regards Fabian
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Post by orangeLollies on May 1, 2019 6:03:23 GMT -5
Hi Nick, this deal does sound fair and certainly good for those in the US. However, for those of us on the other side of the world, this is going to be very expensive with shipping two ways. But I do understand this would have been the case with the upgrade anyway. BUT, because the return shipment is a new unit, this will likely incur customs clearance charges again!? ....can this be avoided by declaring it as a repair or something along those lines? What about having your international distributors manage the turn-around for those of us outside the US? ...Could there be some efficiencies made that way? I'm in New Zealand BTW... so return shipping + customs clearance will cost a fortune! :-(
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Post by cwt on May 1, 2019 6:13:58 GMT -5
I noticed nobody ask when this deals start. And is this a typo all channels balanced instead fronts ,center and subwoofer? Mel Wondering the same thing regarding " all balanced" Too put it a different way to whats been said mick ; the l/c/r and sub channels are dual differential balanced input to output ; this includes the dacs being dual differential [ most pre pros with single ended circuitry wont have a dual dac configuration ie cheaper ] So whatever dacs are used for these particular channels they will be in a similar double configuration like the RMC1 - This dual configuration was also used by the Denon AVC1HD ; current models not so much The rest of the channels are single ended circuitry but they are converted to fully balanced for output so for all intents and purposes they also benefit from common mode noise reduction if fed to a balanced power amp [ which over long cable distances is a plus ]
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Post by mick on May 1, 2019 7:10:17 GMT -5
Wondering the same thing regarding " all balanced" Too put it a different way to whats been said mick ; the l/c/r and sub channels are dual differential balanced input to output ; this includes the dacs being dual differential [ most pre pros with single ended circuitry wont have a dual dac configuration ie cheaper ] So whatever dacs are used for these particular channels they will be in a similar double configuration like the RMC1 - This dual configuration was also used by the Denon AVC1HD ; current models not so much The rest of the channels are single ended circuitry but they are converted to fully balanced for output so for all intents and purposes they also benefit from common mode noise reduction if fed to a balanced power amp [ which over long cable distances is a plus ] Yeah i understood about the L/C/R and sub being dual but when Nick said all balanced i was just checking if he meant dual or not. Cheers
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Post by Jessica on May 1, 2019 8:28:33 GMT -5
Sounds like a good deal, if you want it and can take advantage of it. I think I'd want it, but I don't think I can take advantage. My XMC-1 was bought 2nd hand in AU. The seller in US I don't think transferred the warranty. And I don't have any details further to make contact with the seller ... so I guess I'm S.O.L. :-( Shame as it's in mint condition (and though it sounds awesome, an upgrade would be fantastic) Is there any reference to Serial number or the like that can be sorted out for a trade in? We have people ask about the serial number from time to time. Here's our response to our warranty rule. We are so happy to provide a transferable warranty, but our one big sticking point rule is that it needs to be transferred by the registered owner. This is done for many reasons. Aside from what you'd probably expect are the obvious reasons like warranty length and if it were legitimately purchased, another big reason for us is the product condition. We find a strong correlation between how the product is treated and the number of owners it's had and if that product was registered in our system to the current owner. We have a full history of a product - if it's come in for warranty, how many times has it changed hands (super important because handling and transport factors in to condition, and In some cases products are sold without warranty transfer and aren't shipped in factory packaging, or they may not be covered by a warranty because of lightening strikes or user abuse or tinkering. In addition to avoiding this problem with us, we are also protecting our customers as a result of this policy. We strongly advise that you do not buy a product that is not registered to the owner. Do the due diligence with the seller and with us before you buy something second hand. If the seller is unable or unwilling to transfer the warranty that is a red flag. Remember also that one of perks of being an Emotiva customer is that we are here for you. If you have questions about set up or troubleshooting - you get a real person on the phone to speak with. We are happy to spend a generous amount of time. We love to do that. We've found that people who buy second hand from questionable sources call us to troubleshoot their products that are in most cases when those calls happen - damaged. We really want to be there for our first line customers and registered owners and not get stuck in the troublesome aftermarket calls that eat up our time and resources.
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Post by Jessica on May 1, 2019 8:31:33 GMT -5
Hi hairnick.. Very glad to hear such a wonderful news about XMC-1 trade in program.. But, I already requested you earlier that, I am in India, here emotiva had authorised distributor in New Delhi. But, when I purchased my xmc-1, that time this distributor was not in existence. I brought my XMC-1 from one of my friends who was worked in USA at that time.. So, kindly understand my situation and help me to get XMC-2 in easier way.. Thanks a lot. The trade in is through us directly. At this time, we do not have distributors participating in this program. Most XMCs were sold directly through Emotiva before we had distributors.
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Post by Jessica on May 1, 2019 8:47:13 GMT -5
Sounds like a good deal, if you want it and can take advantage of it. I think I'd want it, but I don't think I can take advantage. My XMC-1 was bought 2nd hand in AU. The seller in US I don't think transferred the warranty. And I don't have any details further to make contact with the seller ... so I guess I'm S.O.L. :-( Shame as it's in mint condition (and though it sounds awesome, an upgrade would be fantastic) Is there any reference to Serial number or the like that can be sorted out for a trade in? We have people ask about the serial number from time to time. Here's our response to our warranty rule. We are so happy to provide a transferable warranty, but our one big sticking point rule is that it needs to be transferred by the registered owner. This is done for many reasons. Aside from what you'd probably expect are the obvious reasons like warranty length and if it were legitimately purchased, another big reason for us is the product condition. We find a strong correlation between how the product is treated and the number of owners it's had and if that product was registered in our system to the current owner. We have a full history of a product - if it's come in for warranty, how many times has it changed hands (super important because handling and transport factors into condition). In some cases products are sold without warranty transfer and aren't shipped in factory packaging, or they may not be covered by a warranty because of lightening strikes or user abuse or tinkering. In addition to avoiding this problem with us, we are also protecting our customers as a result of this policy. We strongly advise that you do not buy a product that is not registered to the owner. Do the due diligence with the seller and with us before you buy something second hand. If the seller is unable or unwilling to transfer the warranty that is a red flag. Remember also that one of perks of being an Emotiva customer is that we are here for you. If you have questions about set up or troubleshooting - you get a real person on the phone to speak with. We are happy to spend a generous amount of time doing that. We love offering that level of service. We've found though that people who buy second hand from questionable sources call us to troubleshoot their products that are in most cases when those calls happen - damaged. We really want to be there for our first line customers and registered owners and not get stuck in the troublesome aftermarket calls that eat up our time and resources.
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