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Post by cwt on Nov 18, 2021 1:33:19 GMT -5
Does anybody know if an eACR upgrade to the XMC-2 will require a future HDMI board, or can it be done just with a software upgrade? Also when can we expect an eARC upgrade to come? Keith has answered this a few times iirc ;are you asking in order to stream dd+ with atmos ? emotivalounge.proboards.com/post/1042812/thread
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Post by kanichkhun on Nov 18, 2021 1:55:52 GMT -5
hi guys, wanna check. current rmc1 on VRO, FW 2.1 and dirac enabled, the bass is tuned to dirac default house tuning with mild boosted at bass. I'm able to replicate the bug or abnormality if I wanted to hear boosted bass in music but not for movies.
if the rmc1 goes to "on" status in any other sound mode other than reference stereo. the bass for movies seem fine and for music in stereo mode, the bass is almost non-existent to my liking.. but if the rmc1 turns on in any other sound mode, change to reference stereo, power it down to "standby" then power it again to "on", it will be in Reference Stereo mode this time. Change Reference Stereo to Stereo and when I play music.. the bass is alive now but watching movies will be unbearably loud/strong. didn't measure maybe +10dB??
is this the bass bug symptoms that have been reported around???
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Post by ElectricKoolAid on Nov 18, 2021 9:40:04 GMT -5
hi guys, wanna check. current rmc1 on VRO, FW 2.1 and dirac enabled, the bass is tuned to dirac default house tuning with mild boosted at bass. I'm able to replicate the bug or abnormality if I wanted to hear boosted bass in music but not for movies. if the rmc1 goes to "on" status in any other sound mode other than reference stereo. the bass for movies seem fine and for music in stereo mode, the bass is almost non-existent to my liking.. but if the rmc1 turns on in any other sound mode, change to reference stereo, power it down to "standby" then power it again to "on", it will be in Reference Stereo mode this time. Change Reference Stereo to Stereo and when I play music.. the bass is alive now but watching movies will be unbearably loud/strong. didn't measure maybe +10dB?? is this the bass bug symptoms that have been reported around??? This is a known issue. There is a thread covering it in more detail here: emotivalounge.proboards.com/thread/58985/g3p-elevated-bm-lfe-issue?page=1&scrollTo=1081845This is supposed to be addressed in an upcoming firmware update.
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KeithL
Administrator
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Post by KeithL on Nov 18, 2021 10:03:07 GMT -5
eARC WILL require a new HDMI board.
Soon.
Does anybody know if an eACR upgrade to the XMC-2 will require a future HDMI board, or can it be done just with a software upgrade? Also when can we expect an eARC upgrade to come?
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Post by fjd on Nov 18, 2021 12:18:13 GMT -5
Will the New HDMI board require an Upgraded POWER SUPPLY
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Post by panasonicst60 on Nov 18, 2021 13:03:05 GMT -5
Will the New HDMI board require an Upgraded POWER SUPPLY Highly doubtful.
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Post by routlaw on Nov 18, 2021 13:15:55 GMT -5
I truly believe most of the issues I’ve had are directly tied to the HDMI output on the Mac mini (and possibly other models). My problems began when I installed the V3 board in the XMC-1, video handshakes became problematic and it was almost impossible to let the mini go to sleep and wake back up gracefully (I believe ttocs and I commiserated during this time). The problems continued with the RMC-1, but were not quite as severe — which is to say that the V3 HDMI board in both models, and the Firmware controlling it, contribute to the problem. To be clear, the primary problem I am experiencing is loss of display (black screen), typically after the mini goes to sleep, but sometimes after a reboot (complete power down of the mini usually is successful). I can also normally use VNC to get into the mini and see the display is no longer defined. I continue to put the weight of the blame on the mini because I use a second mini for my desktop, and have had similar problems since switching to a 4K TV as my monitor in 2018 (both a Toshiba, and TCL). So while in my experience the problem seemed to begin with the V3 board, I would contend that it allowed the mini to ‘see’ the 4K resolution of my then (also new) Sony 85x900F. Both of my minis are 2018’s so I have not tested with an M1 based model, though it sounds like the issues continue (I might test with my new M1 Max based MacBook Pro 14 when I return home after ski season ⛷) Having also looked to the Apple forums for help, another contributor may be some core change to macOS that began with Catalina. The are long threads of users having issues connecting minis with Catalina (and now later releases) with 4K TVs. In my case USB devices, either problematic individual devices or certain combinations, also contribute. On occasion I’ve had to disconnect certain USB devices to get the mini’s HDMI output to rediscover the display — the Emotiva DC-1 has often been the culprit of choice, but not exclusively. Of course no discussion can go on without mentioning cables, but using a known good 4K certified cable as inexpensive as the Monoprice 4K Slim HDMIs should eliminate them from consideration. While I agree that it’s good practice to shut your system down before swapping cables (especially HDMI ), I think it’s not directly related to this issue. I also have had multiple TVs connected to my XMC-1v3 and RMC-1 (HD/G4, 4K/G5, 4K/G6), as well as the Oppo 203 and have had virtually no issues with them. I would be surprised if switching the minis HDMI audio input to USB solves this problem long term, as I ran my system that way for some time and still had problems, but as all I’ve outlined above shows there are many variables, so it’s possible. As I wrote in a previous post, both my desktop mini and my HT mini have become stable after using a USB-C to HDMI adapter for the monitor connection (rendering DisplayPort), and though it’s inconvenient to lose a USB-C connection, and it annoys me to not be able to use the HDMI output designed for this purpose, it’s nice to have it just work. The HDFury appears to be another solution. All this is to say that while I think the mini is the primary culprit (hardware and OS), there is some blame to be placed with the G3P/V3/FW, somewhat of an oil and water situation. It will be interesting to see if the G3P’s HDMI 2.1 board has any affect on this situation. Thanks for this detailed synopsis. You've certainly been working through the issues with the G3 processors longer than me, but I would like to address a few of your comments. So far I'm not inclined to believe the M1 Mac Minis do not offer anything in regards to this particular situation compared to the older Interl chip versions. There is of course speed and make no mistake these things are blazing fast. For instance, this past week I made a photoshop speed test comparison with my 16 GB M1 Mini to my Mac Pro with 64 GB of Ram/3.46 Ghz 6-core Intel Xeon and the Mini blew it away cutting the time in less than half. Effectively the speed test on the Mini was instant, I mean really instant although the PS timer stated just over 1 second. The Mac pro took several seconds and you could witness it going through the process, not so with the Mini. Did I say instant on the Mini? I mention this only because it might possibly have some affect at how it plays with the RMC, but seriously doubt it. At this point Its not clear to me who or what the culprit is, but maybe its simply a combination of the two devices. At the risk of being overly persistent though I have to re-state my claims that changing, in my case, the HDMI #3 input for audio to USB instead of leaving it at its default of HDMI audio has completely 100% eliminated any stability or reliability issues bar none. I can put the Mini to sleep, wake it up the next day no issues, turn off and do the same. I can restart the RMC and again no issues whatsoever. Thus far it has been a non event to switch between different devices as well though its normally between the ATV 4K and Mac Mini but in some cases balanced, AES, Coax, and analog RCA input all with no issues thus far. Your description of your issues reflect exactly what I had experienced previously too, ie black screen of death with endless fiddling with each device. To that I will add my secondary monitor device is actually a computer monitor, not a TV which might make some difference. Thus far we have had few issues with our Apple TV too other than some odd sound behavior where the volume was ramped way up, only to go back to normal when making a center channel adjustment and that becomes instant. Even this sort of thing has been very rare. In any case for any newcomers, new adopters and consumers of these G3 Processors I am pasting the section from page 63 of the manual. Its certainly worth a shot to implement this since it only takes a minute or two at most in an effort to eliminate any stability issues someone might have with different devices using HDMI signals. Hopefully this will be helpful to others. Audio Input By default, when an HDMI Input is selected, both audio and video signal are taken from that Input. This setting allows you to choose a different audio Input to be used with each HDMI Input.
Note: Normally, when using an HDMI Input, using that same Input for both your audio and video signal is preferred. However, there are two situations where that may not be true. Sometimes specific hardware compatibility issues may be avoided by choosing a non-standard audio Input. For example, if your cable box has issues with the audio it sends over its HDMI outputs, you may use this setting to tell the RMC-1 to take audio for that Input from a Coax digital or Toslink connection instead. Another possibility is that you may simply prefer to use a certain output - other than HDMI audio - with certain equipment. For example, if you have a Blu-Ray player with high-quality DACs, you may wish to allow it to decode and play the audio when you play discs on it. If so, then you would connect the analog outputs of your player to one of the analog inputs on the RMC-1, and use this setting to configure your RMC-1 to use audio from those analog Inputs with the video signal it receives via that HDMI Input. Note: Because it concerns which audio signal is associated with a given video input signal, the Audio Input configuration option is ONLY available for HDMI Inputs.
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Post by panasonicst60 on Nov 18, 2021 14:36:15 GMT -5
Since the last update my ARC has been working great. Literally works everytime. I have a lg C8 and xmc-2. Of course as always with ARC, ymmv.
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Post by MrOptimism on Nov 20, 2021 12:50:30 GMT -5
About a week ago I turned on my XMC-2 and my Sony flatscreen said no signal was reaching it which is not normal. The XMC-2 is setup for video passthrough. I turned it off and on several times which didn’t solve the problem. I reached in back of the XMC-2 and turned it off and back on with the rocker switch, it rebooted and then I turned it on with the Remote and everything was fine. The problem is now is that almost every time I go to turn it on it reports no signal to my Flatscreen unless I turn it off on the rear rocker switch and boot it and re-turn it on with the remote! why is this happening?
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Post by jbrunwa on Nov 20, 2021 13:40:15 GMT -5
About a week ago I turned on my XMC-2 and my Sony flatscreen said no signal was reaching it which is not normal. The XMC-2 is setup for video passthrough. I turned it off and on several times which didn’t solve the problem. I reached in back of the XMC-2 and turned it off and back on with the rocker switch, it rebooted and then I turned it on with the Remote and everything was fine. The problem is now is that almost every time I go to turn it on it reports no signal to my Flatscreen unless I turn it off on the rear rocker switch and boot it and re-turn it on with the remote! why is this happening? Might there have been a firmware update or some change to settings on the flatscreen?
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fribur
Seeker Of Truth
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Post by fribur on Nov 20, 2021 14:02:09 GMT -5
Exact same issues that I have, but only at 4K 12bit 60Hz. See a couple of posts up. Two remidies that work for me: (1): configure HDMI input at XMC-2 to 1.4 instead of 2.0. This drops 4K 10bit 60Hz. This works alway, but I do not want to drop from 12 to 10bit. (2): turn XMC-2 first, then the rest. Works sometimes HDMI handshake timing issues?
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Post by adam631 on Nov 20, 2021 14:28:26 GMT -5
About a week ago I turned on my XMC-2 and my Sony flatscreen said no signal was reaching it which is not normal. The XMC-2 is setup for video passthrough. I turned it off and on several times which didn’t solve the problem. I reached in back of the XMC-2 and turned it off and back on with the rocker switch, it rebooted and then I turned it on with the Remote and everything was fine. The problem is now is that almost every time I go to turn it on it reports no signal to my Flatscreen unless I turn it off on the rear rocker switch and boot it and re-turn it on with the remote! why is this happening? Try reseating the HDMI plugs at both ends. Worked for me.
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Post by krobar on Nov 21, 2021 4:51:23 GMT -5
DLBC is also “imminent” lol. But seriously I’ve been waiting for DLBC since 2019. If the Onkyo receivers get DLBC before we do, oh well what can we do. Didn’t DLBC get introduced in the middle of 2020 by the current processors that feature it and only get working properly 2-3 months ago? That is what I’m recalling I read on the AVS Forum thread where half of the members were threatening for Dirac to reimburse them since it had major flaws at that time. Has been good with Arcam/JBL firmware and Monoprice firmware since end of 2020 but yes Dirac only really sorted the calibration side in August of this year (They offered betas that fixed it since June).
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Post by MrOptimism on Nov 21, 2021 10:58:22 GMT -5
*(There was no Sony update to the flat screen, nothing has changed, the problem I posted about above appeared after no changes to my system)
I tried the suggestion of reseating my HDMI cables. Now I am getting the error: "err: init osd" and after several rocker switch reboots It starts. Am I in trouble again? I bought this XMC-2 only a year ago and have sent it in to Emotiva 3 times for repairs, on the third repair (after an extremely frank phone call) they sent me a new unit and now another problem? Has the XMC-2 always had these numbers of problems?
Do all of Emotiva Processors have these inexcusable failure rates?
I was thinking of upgrading to the RMC-1 because of the low reliability I have experienced with the XMC-2 and have noticed a lot of others having the same problems. Yet I have not seen a lot of people looking for malfunction help with the RMC-1.
Any advice?
Thanks....
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Post by tngiloy on Nov 21, 2021 12:25:21 GMT -5
Looking in the manual I cannot find anywhere in the 'troubleshooting' section explaining any of the error codes that might show up on the front panel. Nor are there any instructions on what troubleshooting or procedures should be done if an "err:xxxx" does show up on the fp display. keith or anyone else from Emotiva, would you please give us a list of what all the error codes mean and what troubleshooting steps and fixes should be done if they appear on our units. And please update the manual to reflect this information. Thanks.
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ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
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Post by ttocs on Nov 21, 2021 19:16:36 GMT -5
Looking in the manual I cannot find anywhere in the 'troubleshooting' section explaining any of the error codes that might show up on the front panel. Nor are there any instructions on what troubleshooting or procedures should be done if an "err:xxxx" does show up on the fp display. keith or anyone else from Emotiva, would you please give us a list of what all the error codes mean and what troubleshooting steps and fixes should be done if they appear on our units. And please update the manual to reflect this information. Thanks. I agree that this is a good idea for Emotiva to list err codes and how to proceed when encountered. Maybe a ERR Thread with documentation.
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Lsc
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Post by Lsc on Nov 21, 2021 19:53:16 GMT -5
*(There was no Sony update to the flat screen, nothing has changed, the problem I posted about above appeared after no changes to my system) I tried the suggestion of reseating my HDMI cables. Now I am getting the error: "err: init osd" and after several rocker switch reboots It starts. Am I in trouble again? I bought this XMC-2 only a year ago and have sent it in to Emotiva 3 times for repairs, on the third repair (after an extremely frank phone call) they sent me a new unit and now another problem? Has the XMC-2 always had these numbers of problems? Do all of Emotiva Processors have these inexcusable failure rates? I was thinking of upgrading to the RMC-1 because of the low reliability I have experienced with the XMC-2 and have noticed a lot of others having the same problems. Yet I have not seen a lot of people looking for malfunction help with the RMC-1. Any advice? Thanks.... I don’t know if the RMC1 is any more reliable than the XMC2. It’s probably about the same since most of the parts are the same.
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cawgijoe
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Post by cawgijoe on Nov 21, 2021 23:06:19 GMT -5
*(There was no Sony update to the flat screen, nothing has changed, the problem I posted about above appeared after no changes to my system) I tried the suggestion of reseating my HDMI cables. Now I am getting the error: "err: init osd" and after several rocker switch reboots It starts. Am I in trouble again? I bought this XMC-2 only a year ago and have sent it in to Emotiva 3 times for repairs, on the third repair (after an extremely frank phone call) they sent me a new unit and now another problem? Has the XMC-2 always had these numbers of problems? Do all of Emotiva Processors have these inexcusable failure rates? I was thinking of upgrading to the RMC-1 because of the low reliability I have experienced with the XMC-2 and have noticed a lot of others having the same problems. Yet I have not seen a lot of people looking for malfunction help with the RMC-1. Any advice? Thanks.... Not sure about low reliability as my XMC-2 has been very reliable. It’s quite unfortunate that you have had such bad luck. I would call support and ask about the current error to find out what it is and if you have a real issue you need to worry about.
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Post by kanichkhun on Nov 22, 2021 0:35:08 GMT -5
I think that is error initializing. I seen that before few times and thought the same, doom but I flipped the rocker few times in hope that it boots up properly which eventually it did. turn it off or even pull out power plug for 1 min, plug it back in and try again.
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cawgijoe
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Post by cawgijoe on Nov 22, 2021 7:57:31 GMT -5
I think that is error initializing. I seen that before few times and thought the same, doom but I flipped the rocker few times in hope that it boots up properly which eventually it did. turn it off or even pull out power plug for 1 min, plug it back in and try again. Yeah....reads like "initializing on screen display"....agree, turn it off with the rear rocker switch, wait at least a minute if not longer, and turn it back on. Hopefully that solves the boot-up problem and it doesn't come back. In the meantime, if it were me, I would still reach out to Support and inquire about it.
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