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Post by foggy1956 on Jun 13, 2020 17:03:32 GMT -5
Those two lists you mention are directly related. If the larger coding community (surf GitHub for a while) can follow common and accepted protocols for tracking issues and resolutions, it isn't unreasonable to expect a for profit company to do the same. There are so many ticketing system that are cheap or free that tie into all of this as well. Whether we agree on it or not, the larger point is none of us really know if our emails actually create a real ticket. There is zero accountability. So, we keep going in the same circles just wanting help from the corporation we purchased goods from. If we see that an issue is being worked on, and that 30 users report the same issue, we can sit back and wait for a fix. Anyways, we all have different expectations I guess. What a surprise, you're still complaining about how Emotiva runs THEIR company and THEIR forum. Even after being warned you are still complaining! And who anointed you as a moderator?
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Post by lwestfall on Jun 13, 2020 17:46:55 GMT -5
I am a generally happy RMC-1 owner (pleased with the sound and patiently but eagerly awaiting Dirac and the additional speaker output expansion boards) and have the same issue as m4rc that appears to have never gotten fully addressed in the now closed RMC-1 owner's thread. (See his last post on the matter here.) Ever since upgrading to the otherwise commendable v1.10 firmware, when the RMC-1 is first turned on, it boots up and then goes immediately into standby mode. I would much prefer it to start up and stay on and await input instead of having to then turn it on again manually. This happens no matter what is connected and even happens when nothing is connected to it. I have CEC off because in the past with CEC on I have had issues with my LG C7 TV taking over input from My Oppo UDP-203 which is my main source. Thanks for looking into this. Put it into high power standby. Lonnie I would love to, but the only options I am seeing in v1.10 are “Video Remains On” and “Lowest Power." Was "High Power" and option in earlier firmware versions and that's why I didn't have this issue before?
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Post by megash0n on Jun 13, 2020 17:50:16 GMT -5
Put it into high power standby. Lonnie I would love to, but the only options I am seeing in v1.10 are “Video Remains On” and “Lowest Power." Was "High Power" and option in earlier firmware versions and that's why I didn't have this issue before? I think he means video remains on.
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ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 7,988
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Post by ttocs on Jun 13, 2020 18:00:53 GMT -5
On = 39 Watts Video Remains On = High Power = 38 Watts Lowest Power = Less than 1 Watt of electricity
As measured on my XMC-2.
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Post by Mikomill on Jun 13, 2020 19:36:32 GMT -5
What a surprise, you're still complaining about how Emotiva runs THEIR company and THEIR forum. Even after being warned you are still complaining! And who anointed you as a moderator? Anointed? Nobody “anointed” me as a moderator. I’m just one of the many forum members that are tired of his constant whining. Like your buddy said, we’re are all allowed to express our opinions here.
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Post by megash0n on Jun 13, 2020 20:37:47 GMT -5
And who anointed you as a moderator? Anointed? Nobody “anointed” me as a moderator. I’m just one of the many forum members that are tired of his constant whining. Like your buddy said, we’re are all allowed to express our opinions here. And I, good sir, respect your position on it whether we always align or not.
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Post by AudioHTIT on Jun 13, 2020 21:06:23 GMT -5
This isn’t directed at you, and is also for others asking the same question. The simple answer to this has been posted here several times, instead of expecting someone else to do the work and post what they’ve done, if you want a specific issue resolved and have useful information as to how to reproduce the problem, open your own ticket! You then know the issue has been reported, and Emotiva knows a user considers the problem serious enough to spend a little time to report it formally (and it doesn’t matter if someone else has already reported it, they now know someone else has the problem). No matter how many people complain here, and how many times Emotiva staff interacts, it is not the proper way to get a problem resolved, unless another user can help you. This is a user forum. I think expecting Emotiva to post a bug / fix list is also unrealistic (though a change log / fix with new FW is reasonable). Those two lists you mention are directly related. If the larger coding community (surf GitHub for a while) can follow common and accepted protocols for tracking issues and resolutions, it isn't unreasonable to expect a for profit company to do the same. There are so many ticketing system that are cheap or free that tie into all of this as well. Whether we agree on it or not, the larger point is none of us really know if our emails actually create a real ticket. There is zero accountability. So, we keep going in the same circles just wanting help from the corporation we purchased goods from. If we see that an issue is being worked on, and that 30 users report the same issue, we can sit back and wait for a fix. Anyways, we all have different expectations I guess. Expecting them to use any convention because someone else uses it, in my opinion, is unreasonable, no matter how accepted it is. If they recognize they have a problem it’s up to them to solve it in a way that works in their environment, one would hope it would be with current standards and practices in the industry, but not our call. It’s also not reasonable to compare a software community to a manufacturer, show me where Marantz, Denon, or one of the big guys shows your their bug / ticket list, bad comparison? Ok, show me where Schiit or Wyred4Sound does it? As to your larger point, when I send in a problem, I consider the reply acknowledging my submission a ticket, none of my business how they track it, and I certainly shouldn’t be complaining about it here until I’ve exhausted my ‘official’ resources. Yes, we have different expectations.
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Post by megash0n on Jun 13, 2020 21:19:02 GMT -5
Those two lists you mention are directly related. If the larger coding community (surf GitHub for a while) can follow common and accepted protocols for tracking issues and resolutions, it isn't unreasonable to expect a for profit company to do the same. There are so many ticketing system that are cheap or free that tie into all of this as well. Whether we agree on it or not, the larger point is none of us really know if our emails actually create a real ticket. There is zero accountability. So, we keep going in the same circles just wanting help from the corporation we purchased goods from. If we see that an issue is being worked on, and that 30 users report the same issue, we can sit back and wait for a fix. Anyways, we all have different expectations I guess. Expecting them to use any convention because someone else uses it, in my opinion, is unreasonable, no matter how accepted it is. If they recognize they have a problem it’s up to them to solve it in a way that works in their environment, one would hope it would be with current standards and practices in the industry, but not our call. It’s also not reasonable to compare a software community to a manufacturer, show me where Marantz, Denon, or one of the big guys shows your their bug / ticket list, bad comparison? Ok, show me where Schiit or Wyred4Sound does it? As to your larger point, when I send in a problem, I consider the reply acknowledging my submission a ticket, none of my business how they track it, and I certainly shouldn’t be complaining about it here until I’ve exhausted my ‘official’ resources. Yes, we have different expectations. 1st 3 mins on Monoprice website today, I was reading thru many bug tracking lists.
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Post by AudioHTIT on Jun 13, 2020 21:30:19 GMT -5
Expecting them to use any convention because someone else uses it, in my opinion, is unreasonable, no matter how accepted it is. If they recognize they have a problem it’s up to them to solve it in a way that works in their environment, one would hope it would be with current standards and practices in the industry, but not our call. It’s also not reasonable to compare a software community to a manufacturer, show me where Marantz, Denon, or one of the big guys shows your their bug / ticket list, bad comparison? Ok, show me where Schiit or Wyred4Sound does it? As to your larger point, when I send in a problem, I consider the reply acknowledging my submission a ticket, none of my business how they track it, and I certainly shouldn’t be complaining about it here until I’ve exhausted my ‘official’ resources. Yes, we have different expectations. 1st 3 mins on Monoprice website today, I was reading thru many bug tracking lists. Have you asked Dan how he plans to address your concerns?
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Post by megash0n on Jun 13, 2020 21:56:52 GMT -5
1st 3 mins on Monoprice website today, I was reading thru many bug tracking lists. Have you asked Dan how he plans to address your concerns? I would welcome such a constructive conversation. To date, none of my phone calls, emails, or posts have escalated to that point. But, I'd be very happy to have a strategic conversation on these issues.
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Post by resonance on Jun 14, 2020 14:55:12 GMT -5
Not meaning to change the direction of the conversation but I thought some words about the experience of listening to the XMC-2 for the first time would be appropriate. Had a Anthem AV-20, and a Sherwood PT-7030, and now an ONGYO TX-RZ730 which is moving out for the Emotiva. And holly cow! Amazing soundstage and depth with a punch thats clear and sharp in the low frequencies right out of the box with out even beginning to dial it in. And no pops that I actually had with the AVM-20, who knows what the cause is. Keep in mind I wouldn't recommend anyone purchasing a Sherwood used because the GUI is known to go out over time. And then you can't do any speaker adjustments etc, thats why mine is sitting in the closet but it did sound good. However this EMOTIVA is emotional exciting with the layered soundstage along with the depth and immersion into the listening experience. And packs a punch. Of course MMV depending on AMPs etc. I am using a trusted and true Rotel 1095. Although not as nuanced as the pricier Bryston it does what it needs to do.
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lokyc
Minor Hero
Posts: 71
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Post by lokyc on Jun 14, 2020 19:24:29 GMT -5
Not meaning to change the direction of the conversation but I thought some words about the experience of listening to the XMC-2 for the first time would be appropriate. Had a Anthem AV-20, and a Sherwood PT-7030, and now an ONGYO TX-RZ730 which is moving out for the Emotiva. And holly cow! Amazing soundstage and depth with a punch thats clear and sharp in the low frequencies right out of the box with out even beginning to dial it in. And no pops that I actually had with the AVM-20, who knows what the cause is. Keep in mind I wouldn't recommend anyone purchasing a Sherwood used because the GUI is known to go out over time. And then you can't do any speaker adjustments etc, thats why mine is sitting in the closet but it did sound good. However this EMOTIVA is emotional exciting with the layered soundstage along with the depth and immersion into the listening experience. And packs a punch. Of course MMV depending on AMPs etc. I am using a trusted and true Rotel 1095. Although not as nuanced as the pricier Bryston it does what it needs to do. I've been meaning to post something since getting my XMC-2 last saturday. Took a couple of days to hook it up right, set up configuration, stringing all the kit together. Yes it is fussy with HDMI cables. Finally got it to work more or less way I want it with Harmony remote as well.
Still haven't managed to do any REW or use my Acourate Convolver (long story, but need new measurements). All I did was to set crossovers and distances in my 5.1 system. And wow, did it souind good! What was surprising is how well the base seem to align.Movies seem to have an "atmosphere" about them, providing spine-tingling immersion.
But I thought I would spend of a few lines on the analog stage, which i can't seem to find any reviews anywhere. In short, it's good. Transparant as anything. I use a Chord Hugo TT. I was previously running in direct as a DAC/preamp so I have a good idea of how it sounds. So let's start with reference stereo. I set the Chord to line level ouput. The first impression I have, is that it is noisy. Isn't that a bad thing, you might ask. Well, let me explain. This is not electronic noise or interference. But noise from music. Real instruments are not "clean". They have a lot of decays, transients etc. And Chord FPGA DACs throw those out in spades, like you're in a live performance. In some ways, the preamp stage may even have a lower noise floor than running the DAC direct. Stereo imaging is spot on. The sound simply envelopes all round, floating in the air. But in addition to width, there is depth too, giving a proper 3D sound stage. (Accoring to Rob Watts, depth of sound stage, ie instrumments/voices are in front or behind rather than lined in one row, is very possibly due to ridiculously low noise floor.)
I use B&W 705S2 bookshelves as fronts. I have a small listening room and felt the CM10s I had were overwhelming the room. But I miss the cleanliness of a 3-way. One of the reasons I decided to go for the XMC-2 is bass management. Direct mode give the best of both worlds. I minimal processing except the lower frequencies. I still have the awesome sound stage, but now effectively have 3-way speakers. And once again, the bass just blends in like they came from the 705s themselves.
Totally fantastic stereo performance, and definitely the pre/pro to go for for those who enjoy stereo and multichannel.
Can you believe its the only pre/pro with balanced stereo inputs? At this side of £10k?
I use a fully balanced pathway. From the Chord DAC (to be fair its an invertor at the output stage) to power amp (ATI6005). And its quiet. So damn quiet.
Amazing unit. Truly lives up to its Audiophile credentials.
All the other shortcomings, I can live with. This is the pre/pro I have been waiting for.
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Post by hytram on Jun 14, 2020 23:43:12 GMT -5
Not meaning to change the direction of the conversation Thank you for doing so.. I am still staggered with the 2ch sound with my XMC-2, I paid way more than I ever thought I would on a pre, hoping it would deliver for 2 ch and it has in spades. I still haven't tuned in the HT part as well as I like, as I am waiting for Dirac. But am very happy happy with that also. V1.10 has tuned it in to a very usable beast Prior to V1.10 the Xmc-2 was going back as soon as the 30 day refund started, I was that disappointed.. Now, it will be in my system for a long time to come methinks
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Post by lwestfall on Jun 14, 2020 23:50:45 GMT -5
Put it into high power standby. Lonnie I would love to, but the only options I am seeing in v1.10 are “Video Remains On” and “Lowest Power." Was "High Power" and option in earlier firmware versions and that's why I didn't have this issue before? Could we get a setting option for starting up in "On" mode instead of "Standby" mode?
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Post by AudioHTIT on Jun 15, 2020 0:25:16 GMT -5
I would love to, but the only options I am seeing in v1.10 are “Video Remains On” and “Lowest Power." Was "High Power" and option in earlier firmware versions and that's why I didn't have this issue before? Could we get a setting option for starting up in "On" mode instead of "Standby" mode? Could you clarify that? Low Power Sandby is basically the off position, and Video Remains On is the ‘high power’ standby (with quick start) that is almost on. Those options exist, what would you want different?
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Post by aswiss on Jun 15, 2020 9:39:01 GMT -5
I would love to, but the only options I am seeing in v1.10 are “Video Remains On” and “Lowest Power." Was "High Power" and option in earlier firmware versions and that's why I didn't have this issue before? Could we get a setting option for starting up in "On" mode instead of "Standby" mode? You probably mean - that the Device is booting into Standby - and not into ON Mode, when switch it on or after a loss of Power. I'm used to it but I use a Harmony - and then I have to find the Power On Button or the Original Remote.
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Post by aswiss on Jun 15, 2020 9:45:48 GMT -5
I use B&W 705S2 bookshelves as fronts. I have a small listening room and felt the CM10s I had were overwhelming the room. But I miss the cleanliness of a 3-way. One of the reasons I decided to go for the XMC-2 is bass management. Direct mode give the best of both worlds. I minimal processing except the lower frequencies. I still have the awesome sound stage, but now effectively have 3-way speakers. And once again, the bass just blends in like they came from the 705s themselves.
Totally fantastic stereo performance, and definitely the pre/pro to go for for those who enjoy stereo and multichannel.
Can you believe its the only pre/pro with balanced stereo inputs? At this side of £10k?
I use a fully balanced pathway. From the Chord DAC (to be fair its an invertor at the output stage) to power amp (ATI6005). And its quiet. So damn quiet.
Amazing unit. Truly lives up to its Audiophile credentials.
All the other shortcomings, I can live with. This is the pre/pro I have been waiting for.
I went for the same path - use actually a Cocktail Audio X45 - which is ok but for sure not the best. I route also the Analog Signal from my phono Pre over the X45 - and then with XLR to RMC-1
I'm happy with it - maybe I either find a better Streamer/Server/DAC or I use something with NUC and just a DAC. But the RMC-1 is definitely the best sounding AV PRE for Stereo I had so far.
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Post by bblv on Jun 15, 2020 23:26:33 GMT -5
Anyone else had an issue with the lip sync settings not taking and resetting? I'm trying to use the lip sync delay on my Nvidia Shield, so I set the RMC-1's lip sync to 0 and auto sync to off. When I cycle the power the RMC's lip sync has been turned back on to auto, however the menu still shows lip sync 0 and auto sync off.... I have to turn the auto sync on and back off for it to take effect again.
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Post by thezone on Jun 16, 2020 0:05:10 GMT -5
Not meaning to change the direction of the conversation but I thought some words about the experience of listening to the XMC-2 for the first time would be appropriate. Had a Anthem AV-20, and a Sherwood PT-7030, and now an ONGYO TX-RZ730 which is moving out for the Emotiva. And holly cow! Amazing soundstage and depth with a punch thats clear and sharp in the low frequencies right out of the box with out even beginning to dial it in. And no pops that I actually had with the AVM-20, who knows what the cause is. Keep in mind I wouldn't recommend anyone purchasing a Sherwood used because the GUI is known to go out over time. And then you can't do any speaker adjustments etc, thats why mine is sitting in the closet but it did sound good. However this EMOTIVA is emotional exciting with the layered soundstage along with the depth and immersion into the listening experience. And packs a punch. Of course MMV depending on AMPs etc. I am using a trusted and true Rotel 1095. Although not as nuanced as the pricier Bryston it does what it needs to do. I too have found the sound of this XMC-2 to be quite spectacular and I have a Rotel RMB-1095 as well. Perfect partners IMO.
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Post by megash0n on Jun 16, 2020 8:16:30 GMT -5
Anyone else had an issue with the lip sync settings not taking and resetting? I'm trying to use the lip sync delay on my Nvidia Shield, so I set the RMC-1's lip sync to 0 and auto sync to off. When I cycle the power the RMC's lip sync has been turned back on to auto, however the menu still shows lip sync 0 and auto sync off.... I have to turn the auto sync on and back off for it to take effect again. I'm having an issue after resetting to defaults yesterday where they video is happening before the audio now. How does one fix that? 😩
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