Lsc
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Posts: 3,434
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Post by Lsc on Apr 2, 2022 10:39:30 GMT -5
Whatever they are working on must be one hell of a secret cuz they ain't talking. I still want a list of "things we are working on". I've had to hard reboot and use other work arounds 5 times just this week and it's getting really frustrating. How hard can it be to give us a list? Yes, I understand those of us with problems that aren't listed for fixing might get upset, or Emo's competitors could see how messed up things really are. Should I get my hopes up or not? Whenever you do release the next firmware please make sure you e-mail us owners because I'm done with this forum until then. in the mean time I'll keep telling myself ..."when it works it sounds really really good". Brucelee….unfortunate that there seems to be people who have very few issues and others who have to constantly reboot. I find it very bizarre. I don’t have to reboot at all even though I do every once in awhile like I would a computer. What drives me nuts is that I wish I knew what was causing this. I agree. My XMC2 is the same as yours. It works with the same every time. I turn it on, watch tv, movies or listen to movies and turn it off when I’m done. |
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Post by hsamwel on Apr 2, 2022 10:45:24 GMT -5
Whatever they are working on must be one hell of a secret cuz they ain't talking. I still want a list of "things we are working on". I've had to hard reboot and use other work arounds 5 times just this week and it's getting really frustrating. How hard can it be to give us a list? Yes, I understand those of us with problems that aren't listed for fixing might get upset, or Emo's competitors could see how messed up things really are. Should I get my hopes up or not? Whenever you do release the next firmware please make sure you e-mail us owners because I'm done with this forum until then. in the mean time I'll keep telling myself ..."when it works it sounds really really good". Brucelee….unfortunate that there seems to be people who have very few issues and others who have to constantly reboot. I find it very bizarre. I don’t have to reboot at all even though I do every once in awhile like I would a computer. What drives me nuts is that I wish I knew what was causing this. I think there could be many reasons. * Cables that don’t meet the specs even though they say they do (certified). * connected devices that don’t play nice. * Some error with the firmware that actually would need a total cleanup from Emotiva and reinstalled. Just installing a new over the old won’t fix kind of error. *;Some error with the config file. Should be fixed with a factory reset though. * A glitch somwhere in the hardware that causes lockups and strange behaviours. Could even be a memory error. Does the system do a memory check? I guess it does a fast test at cold boot. But how do you do a full check? I guess it needs to be done by Emotiva. IMO every user with big issues should send in their units for a complete check by Emotiva. |
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Post by msimanyi on Apr 3, 2022 1:52:06 GMT -5
I have what feels like a very stupid question. I finally have a 4k tv, but none of my 4k sources are playing back in 4k. They’re all still showing 1080p.
Is there some setting in my RMC-1 that I need to change?
All cables are 48 Gbps. I’ve reviewed the manual, and I’m stumped.
On the TV - Sony A90j - I’m connected on the earc HDMI port (HDMI 3) and it is set for Enhanced format (Dolby Vision). The AppleTV 4k and Kaleidescape are my 4k inputs.<style></style>
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LCSeminole
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Res firma mitescere nescit.
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Post by LCSeminole on Apr 3, 2022 5:38:33 GMT -5
Make sure your video sources are set to output 4K. I’m not familiar with the Kaleidescape but I do know it has settings for this. The ATV4K has settings under “Video and Audio” —-> “Format” and then choose the appropriate 4K setting for your situation. Also check to make sure the input settings in the RMC-1 are set to 2.0 and not 1.4.
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Post by tngiloy on Apr 3, 2022 7:43:48 GMT -5
I have what feels like a very stupid question. I finally have a 4k tv, but none of my 4k sources are playing back in 4k. They’re all still showing 1080p. Is there some setting in my RMC-1 that I need to change? All cables are 48 Gbps. I’ve reviewed the manual, and I’m stumped. On the TV - Sony A90j - I’m connected on the earc HDMI port (HDMI 3) and it is set for Enhanced format (Dolby Vision). The AppleTV 4k and Kaleidescape are my 4k inputs.<style></style> Check that the setting for each input is set to HDMI 2.0 not 1.4.It would be a good idea to unplug all the HDMI connections, do a hard reset of the RMC-1 with the rear panel switch. Then reconnect the components and power cycle them to force a HDMI handshake. HDMI Type
This option allows you to individually configure one or more inputs as HDMI 1.4 rather than HDMI
2.0 compatible. Even though HDMI 2.0 is supposed to be fully backwards compatible, we have
found that not all legacy HDMI sources function properly when connected to an HDMI 2.0 input.
This option allows you to configure specific inputs as “HDMI 1.4” for better compatibility with
some legacy equipment.
Note: This option is intended to be used to minimize HDMI compatibility issues with some older
legacy non-4k equipment. When a specific input on the RMC-1 is configured as HDMI 1.4, it will
no longer support some HDMI 2.0 features, which may include the ability to play commercial
4k video content. |
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Post by msimanyi on Apr 3, 2022 13:42:43 GMT -5
Just a quick update: I disconnected the output to the TV, pulled power to both the TV and processor, waited a few minutes then reconnected everything.
I now have 4k. Thanks for the suggestions!
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Post by msimanyi on Apr 3, 2022 19:03:22 GMT -5
Aaaaand my next problem. I updated my Harmony remote to control the A90J, rather than manually starting it with the TV remote and firing up the relevant activity.
On DirecTV (HDMI 1, as it always has been), I get no sound, the OSD doesn't display when I launch the Emotiva menu, and the TV says it's displaying in 1080i 4:3 mode... and it's not occupying the full screen.
On AppleTV and Kaleidescape (HDMI 5 and HDMI 2, respectively), the OSD and sound work fine, and they play 4k just fine.
So for DirecTV, I changed it over to HDMI 3, and while I still don't have any audio or the Emotiva OSD when I fire up the menu, the show now displays at 1080i 16:9.
I've also fully unplugged the DVR, TV and processor for an extended period - just shy of an hour while I walked the dog - then plugged in the TV and processor, started up the TV, started up the processor, then finally started up the DVR. The DVR was displaying full screen on the TV through the entire boot procedure (about 15 minutes) then went back to a 4:3 display as soon as a show started displaying on-screen.
To me, this points to some problem with the DVR, but I don't know how that would prevent the Emotiva OSD of the menu. Does anyone have any thoughts or suggestions?
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Post by doc1963 on Apr 3, 2022 19:52:55 GMT -5
Aaaaand my next problem. I updated my Harmony remote to control the A90J, rather than manually starting it with the TV remote and firing up the relevant activity. On DirecTV (HDMI 1, as it always has been), I get no sound, the OSD doesn't display when I launch the Emotiva menu, and the TV says it's displaying in 1080i 4:3 mode... and it's not occupying the full screen. On AppleTV and Kaleidescape (HDMI 5 and HDMI 2, respectively), the OSD and sound work fine, and they play 4k just fine. So for DirecTV, I changed it over to HDMI 3, and while I still don't have any audio or the Emotiva OSD when I fire up the menu, the show now displays at 1080i 16:9. I've also fully unplugged the DVR, TV and processor for an extended period - just shy of an hour while I walked the dog - then plugged in the TV and processor, started up the TV, started up the processor, then finally started up the DVR. The DVR was displaying full screen on the TV through the entire boot procedure (about 15 minutes) then went back to a 4:3 display as soon as a show started displaying on-screen. To me, this points to some problem with the DVR, but I don't know how that would prevent the Emotiva OSD of the menu. Does anyone have any thoughts or suggestions? Just a guess, but I would suspect that the processor cannot overlay the OSD over top of an interlaced signal. Try going into the video settings of your DVR and set its parameters to output at least a 1080p signal. Can’t explain why it wants to revert to 4:3, but since they do no video processing of their own and are simple passthrough switches, the G3 processors have no bearing on that. Have you tried physically removing power from the DVR by unplugging it from the AC outlet for a few minutes…? Maybe it needs an HDMI refresh too… |
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Post by msimanyi on Apr 3, 2022 20:16:44 GMT -5
Thanks doc. Unfortunately, 1080p is only an option if you’re displaying 1080p programming, and apparently that’s almost non-existent on DirecTV. 1080i is the highest people have been able to set it, according to my online searches.
Bear in mind, this is exactly how the prior TV was configured, and it displayed the menu OSD without issue. Even with the new TV, it was fine doing that yesterday and this morning, until I ran into some sort of HDMI problems when I updated the Harmony remote for the new TV.
How does one perform an HDMI refresh, other than powering off and back on?
Edit: Aha! Somehow I accidentally changed the HDMI type to 2.0 for this old DVR, and that caused all these odd problems. At 1.4, the audio and OSD are back to normal.
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Post by doc1963 on Apr 3, 2022 21:06:25 GMT -5
Thanks doc. Unfortunately, 1080p is only an option if you’re displaying 1080p programming, and apparently that’s almost non-existent on DirecTV. 1080i is the highest people have been able to set it, according to my online searches. Bear in mind, this is exactly how the prior TV was configured, and it displayed the menu OSD without issue. Even with the new TV, it was fine doing that yesterday and this morning, until I ran into some sort of HDMI problems when I updated the Harmony remote for the new TV. How does one perform an HDMI refresh, other than powering off and back on? Edit: Aha! Somehow I accidentally changed the HDMI type to 2.0 for this old DVR, and that caused all these odd problems. At 1.4, the audio and OSD are back to normal. Glad you got it sorted… but to answer your question, the only way to perform an HDMI refresh (aka HDMI “reset”) on devices that never really power fully off (like your DVR and all streaming boxes) is to remove AC power from them by physically unplugging them from the wall or by removing the power cable from the back side of the unit (if the power cable is removable). Leave it in this state for about 5 minutes, and then restore power. This should erase any EDID stored in persistent memory, fully reset the HDMI board, and force a new handshake. |
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Post by panasonicst60 on Apr 4, 2022 1:20:35 GMT -5
I've been uploading a ton of Dirac curves to my xmc-2 and sometimes it would look like it was uploaded to the xmc-2 correctly, as it shows up in the equalizer presets. But once I power down the xmc-2 it would revert back to an older Dirac curve. Normally I would have to redo the upload a few times for the xmc-2 to actually save the new curve. But recently it would not upload a new Dirac curve at all... Tried ten times and still now luck.....Tried power down and unplugged power cord,etc.. I am pretty sure this is a Emotiva problem and not a Dirac problem due to the curve showing up on the processor and disappears once it powers down. Any help is appreciated.
Edit: Finally got the Dirac curve to stick. Tried a bunch of silly things and something did the trick. If anyone knows any helpful info for next time, please don't hesitate to tell.
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ttocs
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Post by ttocs on Apr 4, 2022 8:13:53 GMT -5
I've been uploading a ton of Dirac curves to my xmc-2 and sometimes it would look like it was uploaded to the xmc-2 correctly, as it shows up in the equalizer presets. But once I power down the xmc-2 it would revert back to an older Dirac curve. Normally I would have to redo the upload a few times for the xmc-2 to actually save the new curve. But recently it would not upload a new Dirac curve at all... Tried ten times and still now luck.....Tried power down and unplugged power cord,etc.. I am pretty sure this is a Emotiva problem and not a Dirac problem due to the curve showing up on the processor and disappears once it powers down. Any help is appreciated. Edit: Finally got the Dirac curve to stick. Tried a bunch of silly things and something did the trick. If anyone knows any helpful info for next time, please don't hesitate to tell. Which version of Dirac are you using? The only version that caused consistent problems for me was 3.0.13. I don't recall having problems with loading, but it crashed almost every time so I went to a previous version until Dirac fixed it. |
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Post by AudioHTIT on Apr 4, 2022 9:27:40 GMT -5
Thanks doc. Unfortunately, 1080p is only an option if you’re displaying 1080p programming, and apparently that’s almost non-existent on DirecTV. 1080i is the highest people have been able to set it, according to my online searches. Bear in mind, this is exactly how the prior TV was configured, and it displayed the menu OSD without issue. Even with the new TV, it was fine doing that yesterday and this morning, until I ran into some sort of HDMI problems when I updated the Harmony remote for the new TV. How does one perform an HDMI refresh, other than powering off and back on? Edit: Aha! Somehow I accidentally changed the HDMI type to 2.0 for this old DVR, and that caused all these odd problems. At 1.4, the audio and OSD are back to normal. Glad you got this sorted. I can report that with a more current DirecTV HS17 / C61K the G3P performs well (even using HDMI 2.0). It looks and sounds great, especially the 4K/2160p content on 104/105 (though none of that programming seems to be in Atmos anymore). |
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Post by msimanyi on Apr 4, 2022 14:08:21 GMT -5
Just so all know. I recently installed a HDfury Vrroom. So my Xbox series X and all other devices go to the Vrroom then from the Vrroom I have a HDMI going to my TV, and from the Audio out of the Vrroom I have a hdmi going to my XMC-2 input 1. What a Godsend. Now the XMC-2 only does Audio and man does it do it well. I no longer have any HDMI issues. I get all my 2.1 needs met and have zero switching issues. It is expensive but no more headaches. And it is completely future proof. Great support through discord and very easy to set up. They support the product very well with firmware. 24/7 tech support if needed. No more hard reboots for me. Does the Vrroom provide detailed audio and video information, either via an on-screen display or an app? I think I saw a video of an older model from them, showing a lot of great info in an OSD. |
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LCSeminole
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Res firma mitescere nescit.
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Post by LCSeminole on Apr 4, 2022 17:08:56 GMT -5
Just so all know. I recently installed a HDfury Vrroom. So my Xbox series X and all other devices go to the Vrroom then from the Vrroom I have a HDMI going to my TV, and from the Audio out of the Vrroom I have a hdmi going to my XMC-2 input 1. What a Godsend. Now the XMC-2 only does Audio and man does it do it well. I no longer have any HDMI issues. I get all my 2.1 needs met and have zero switching issues. It is expensive but no more headaches. And it is completely future proof. Great support through discord and very easy to set up. They support the product very well with firmware. 24/7 tech support if needed. No more hard reboots for me. Does the Vrroom provide detailed audio and video information, either via an on-screen display or an app? I think I saw a video of an older model from them, showing a lot of great info in an OSD. It’s no different than the Vertex2 so yes details are on the OLED screen, as well as at the assigned IP address where you configure its settings. |
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Post by panasonicst60 on Apr 4, 2022 17:51:28 GMT -5
I've been uploading a ton of Dirac curves to my xmc-2 and sometimes it would look like it was uploaded to the xmc-2 correctly, as it shows up in the equalizer presets. But once I power down the xmc-2 it would revert back to an older Dirac curve. Normally I would have to redo the upload a few times for the xmc-2 to actually save the new curve. But recently it would not upload a new Dirac curve at all... Tried ten times and still now luck.....Tried power down and unplugged power cord,etc.. I am pretty sure this is a Emotiva problem and not a Dirac problem due to the curve showing up on the processor and disappears once it powers down. Any help is appreciated. Edit: Finally got the Dirac curve to stick. Tried a bunch of silly things and something did the trick. If anyone knows any helpful info for next time, please don't hesitate to tell. Which version of Dirac are you using? The only version that caused consistent problems for me was 3.0.13. I don't recall having problems with loading, but it crashed almost every time so I went to a previous version until Dirac fixed it. Currently 3.2.2 , but I've always had problems here and there with loading filters on every version of Dirac. It's a Emotiva problem imo. My last 3 uploads has been flawless. Weird Emotiva bugs as always. |
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Post by panasonicst60 on Apr 4, 2022 21:05:59 GMT -5
I'm trying to import rew Filter into Emotiva xmc-2 but I'm having issues. I exported it as a xmc-1 and tried editing it without success. Can someone tell me exactly what to edit?
Keith said,
"The basic process involves exporting the filters as "XMC-1 filters" and then renaming both the files and the internal name labels on each to match the channels you need."
I am unsure of the actual files names I need to edit. Once you the upload file is done, how would you verify that it was successfully imported to my xmc-2? Would it show all the filters?
Edit: Got it working with different USB drive.
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Dreamer
Minor Hero
Klaatu Barada Nikto!
Posts: 68
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Post by Dreamer on Apr 5, 2022 17:10:40 GMT -5
I had to do a reset and reinstal the OS on my Living Room Dell(htpc) which runs windows 11. It is connected by HDMI to input two on my RMC-1L. The sound settings were all correct on my RMC-1L prior to the reset. After the Windows reset, drivers were all updated, I checked drive manager, I ran a troubleshooter because I am having trouble with the sound. I have been in the Windows control panel small icon view and checked for default sound device and have tried to configure it for 5.1 channels. When I run the sound test each speaker Windows goes to, I hear this really soft tick tick tick sound. For the life of me I cannot figure this out. I haven’t changed settings on my Emotiva. I checked all cables, made sure they were plugged in tightly. I have run all the updates. I just can’t figure this one out. Anyone have any ideas?
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Post by panasonicst60 on Apr 5, 2022 17:16:50 GMT -5
When was I changing settings in the user preset with rew curves and it was affecting my Dirac presets. I verify it with REW measurements and the measurements was all off. I resetted the user preset and unplugged the xmc-2 and all is back to normal. I was going to experience more with the user preset, but not at the cost of my Dirac presets getting all messed up. These weird bugs are just killing me...
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Post by Thunderduck on Apr 6, 2022 10:33:56 GMT -5
The below statement and response are taken from the Tone Winner thread on another forum. It is just one example of what people are saying about Emotiva.
Statement = "Ugh. I'm sorry to hear of your troubles. However you have cured my desire to try this product and probably saved me a huge headache and for that i appreciate all your input. The search continues. Just started eyeballing the Emotiva offerings yesterday."
Response = "You'll find much the same since it all basically comes from the same place. I think it is obvious by now that Tone Winner writes a large portion, if not all, of their firmware. I'd suggest you'll be even more frustrated with Emotiva and their lack of effort to do anything but sell new gear."
All take care.
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