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Post by ElectricKoolAid on Apr 6, 2022 11:12:04 GMT -5
I had to do a reset and reinstal the OS on my Living Room Dell(htpc) which runs windows 11. It is connected by HDMI to input two on my RMC-1L. The sound settings were all correct on my RMC-1L prior to the reset. After the Windows reset, drivers were all updated, I checked drive manager, I ran a troubleshooter because I am having trouble with the sound. I have been in the Windows control panel small icon view and checked for default sound device and have tried to configure it for 5.1 channels. When I run the sound test each speaker Windows goes to, I hear this really soft tick tick tick sound. For the life of me I cannot figure this out. I haven’t changed settings on my Emotiva. I checked all cables, made sure they were plugged in tightly. I have run all the updates. I just can’t figure this one out. Anyone have any ideas? I have had a hard time getting sound output from a Windows 10 PC to Emotiva via HDMI in that past when trying to run REW. It seems like switching the sound mode to Direct will help sometimes. Not sure if that's actually what's fixing it or not just something I noticed. I have not used Windows 11 yet at all so not sure if there could be something else going on or a setting that needs to be changed. Sounds like there could be some sort of option for the HDMI audio output that might need to be changed.
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Post by rhale64 on Apr 6, 2022 11:13:12 GMT -5
Yep. Same as on another forum that is hugely popular. They don't even have anyone talk about the Emo processors anymore. They have just been ruled out totally. And if someone mentions them others laugh. It sucks really.
I am getting hugely upset since I keep reading about how great the Anthem processors seem to be. And all the firmware updates that they are receiving. If they have a problem it seems Anthem tries to fix it quickly. And they have implemented their version of DLBC and it seems to work.
I can't believe how long it takes between updates here.
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Post by ElectricKoolAid on Apr 6, 2022 11:15:14 GMT -5
The below statement and response are taken from the Tone Winner thread on another forum. It is just one example of what people are saying about Emotiva. Statement = "Ugh. I'm sorry to hear of your troubles. However you have cured my desire to try this product and probably saved me a huge headache and for that i appreciate all your input. The search continues. Just started eyeballing the Emotiva offerings yesterday." Response = "You'll find much the same since it all basically comes from the same place. I think it is obvious by now that Tone Winner writes a large portion, if not all, of their firmware. I'd suggest you'll be even more frustrated with Emotiva and their lack of effort to do anything but sell new gear." All take care. That's unfortunate and I have seen similar sentiments on other posts there as well. Hopefully things will improve and that changes but time will tell. I understand that it's important to sell new products so I don't blame Emo but the outstanding issues do need to be addressed for all current and future customers.
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Post by 5channels on Apr 6, 2022 11:21:28 GMT -5
The below statement and response are taken from the Tone Winner thread on another forum. It is just one example of what people are saying about Emotiva. Statement = "Ugh. I'm sorry to hear of your troubles. However you have cured my desire to try this product and probably saved me a huge headache and for that i appreciate all your input. The search continues. Just started eyeballing the Emotiva offerings yesterday." Response = "You'll find much the same since it all basically comes from the same place. I think it is obvious by now that Tone Winner writes a large portion, if not all, of their firmware. I'd suggest you'll be even more frustrated with Emotiva and their lack of effort to do anything but sell new gear." All take care. That's unfortunate and I have seen similar sentiments on other posts there as well. Hopefully things will improve and that changes but time will tell. I understand that it's important to sell new products so I don't blame Emo but the outstanding issues do need to be addressed for all current and future customers. I bought an XMC-2 processor from Emotiva, I have only them to blame....even more so as they seem to willfully choose to ignore us
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Post by ElectricKoolAid on Apr 6, 2022 11:24:28 GMT -5
That's unfortunate and I have seen similar sentiments on other posts there as well. Hopefully things will improve and that changes but time will tell. I understand that it's important to sell new products so I don't blame Emo but the outstanding issues do need to be addressed for all current and future customers. I bought an XMC-2 processor from Emotiva, I have only them to blame....even more so as they seem to willfully choose to ignore us Maybe I worded my post wrong, don't get me wrong it's Emo that needs to fix the issues for all current and future customers and they hold responsibility for that. I don't blame them for needing to develop and sell products but that doesn't mean they can just focus on that and not on fixing issues with existing ones.
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Post by 5channels on Apr 6, 2022 11:29:03 GMT -5
I bought an XMC-2 processor from Emotiva, I have only them to blame....even more so as they seem to willfully choose to ignore us Maybe I worded my post wrong, don't get me wrong it's Emo that needs to fix the issues for all current and future customers and they hold responsibility for that. I don't blame them for needing to develop and sell products but that doesn't mean they can just focus on that and not on fixing issues with existing ones. Thanks for clarifying. I understand now and agree Cheers
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ttocs
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Post by ttocs on Apr 6, 2022 11:43:18 GMT -5
Yep. Same as on another forum that is hugely popular. They don't even have anyone talk about the Emo processors anymore. They have just been ruled out totally. And if someone mentions them others laugh. It sucks really. I am getting hugely upset since I keep reading about how great the Anthem processors seem to be. And all the firmware updates that they are receiving. If they have a problem it seems Anthem tries to fix it quickly. And they have implemented their version of DLBC and it seems to work. I can't believe how long it takes between updates here. I'm a big fan of Anthem correction, at least for bass. It's built into my main speakers and every subwoofer and corrects up to 300Hz. But it's for EACH sub or speaker, not for more than one at a time unfortunately. But, Anthem has had its share of problems that have not been fixed in a timely fashion, and yet I still praise them for their product. Just like when I use a bad version of Dirac or a bad firmware version of Emotiva, I rolled back to a previous version of ARC and continued on until they fixed it. My experience with Anthem ARC is limited to my speakers and subwoofers. The ARC app still crashes on a regular basis and always has since I began using it with my first ARC enabled product. ARC firmware updates in my speakers failed for almost a year. I was still able to use ARC, yet I knew from conversing with others that the newer version helped with something I was interested in, so I just kept trying with each app update until it finally worked. Oh, and I'm stuck using Anthem's mic, they don't allow third party microphones. It's good that Anthem has been more responsive in recent history. They had issues with ARC that caused them great consternation with their processors. Seems like they're getting back into the groove.
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cawgijoe
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Post by cawgijoe on Apr 6, 2022 12:24:47 GMT -5
Yep. Same as on another forum that is hugely popular. They don't even have anyone talk about the Emo processors anymore. They have just been ruled out totally. And if someone mentions them others laugh. It sucks really. I am getting hugely upset since I keep reading about how great the Anthem processors seem to be. And all the firmware updates that they are receiving. If they have a problem it seems Anthem tries to fix it quickly. And they have implemented their version of DLBC and it seems to work. I can't believe how long it takes between updates here. I'm a big fan of Anthem correction, at least for bass. It's built into my main speakers and every subwoofer and corrects up to 300Hz. But it's for EACH sub or speaker, not for more than one at a time unfortunately. But, Anthem has had its share of problems that have not been fixed in a timely fashion, and yet I still praise them for their product. Just like when I use a bad version of Dirac or a bad firmware version of Emotiva, I rolled back to a previous version of ARC and continued on until they fixed it. My experience with Anthem ARC is limited to my speakers and subwoofers. The ARC app still crashes on a regular basis and always has since I began using it with my first ARC enabled product. ARC firmware updates in my speakers failed for almost a year. I was still able to use ARC, yet I knew from conversing with others that the newer version helped with something I was interested in, so I just kept trying with each app update until it finally worked. Oh, and I'm stuck using Anthem's mic, they don't allow third party microphones. It's good that Anthem has been more responsive in recent history. They had issues with ARC that caused them great consternation with their processors. Seems like they're getting back into the groove. I have a friend who bought the Anthem receiver a few years ago after he decided not to go with Emotiva XMC-1 because of a sour taste with the UMC-1. He thought ARC was ok, but said there were issues and could never dial it in the way he wanted. Eventually one of the amplifiers went out in the receiver. They fixed it, but he quickly sold it and then moved on to the stratosphere, Trinnov. He loves them, but spent alot more than I can afford.
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Lsc
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Post by Lsc on Apr 6, 2022 12:28:54 GMT -5
Yep. Same as on another forum that is hugely popular. They don't even have anyone talk about the Emo processors anymore. They have just been ruled out totally. And if someone mentions them others laugh. It sucks really. I am getting hugely upset since I keep reading about how great the Anthem processors seem to be. And all the firmware updates that they are receiving. If they have a problem it seems Anthem tries to fix it quickly. And they have implemented their version of DLBC and it seems to work. I can't believe how long it takes between updates here. Well unfortunately the more we bash Emotiva, the more buyers we scare away which may mean faster end of life. What’s more apparent now more than ever is that while Emotiva’s processors sound good, others are also good. I’m targeting the AVM90 when I get my bonus early next year. Looks like the one box solution that I want with bass control.
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cawgijoe
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Post by cawgijoe on Apr 6, 2022 12:38:22 GMT -5
Yep. Same as on another forum that is hugely popular. They don't even have anyone talk about the Emo processors anymore. They have just been ruled out totally. And if someone mentions them others laugh. It sucks really. I am getting hugely upset since I keep reading about how great the Anthem processors seem to be. And all the firmware updates that they are receiving. If they have a problem it seems Anthem tries to fix it quickly. And they have implemented their version of DLBC and it seems to work. I can't believe how long it takes between updates here. Well unfortunately the more we bash Emotiva, the more buyers we scare away which may mean faster end of life. What’s more apparent now more than ever is that while Emotiva’s processors sound good, others are also good. I’m targeting the AVM90 when I get my bonus early next year. Looks like the one box solution that I want with bass control. I'm one of the minority that hasn't been bashing Emotiva because my system as it is, is working great with the XMC-2. Regardless, the promised firmware update that was promised and has not yet appeared, or explanation as to why it hasn't is frustrating to me because it affects those who want/need it for their particular issue and it does give pause to those coming here to research and gather information prior to buying.
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Post by brutiarti on Apr 6, 2022 13:26:34 GMT -5
For this day and age, firmware updates announcements are a must for a company that deals with software in their products. Definitely affects credibility in the medium and long term. Maybe it is time to go back to its roots.
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Post by 5channels on Apr 6, 2022 13:52:57 GMT -5
For this day and age, firmware updates announcements are a must for a company that deals with software in their products. Definitely affects credibility in the medium and long term. Maybe it is time to go back to its roots. "For this day and age..." Have you seen the OSD interface? barely a step up from cranks and levers
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Post by doc1963 on Apr 6, 2022 14:05:20 GMT -5
For this day and age, firmware updates announcements are a must for a company that deals with software in their products. Definitely affects credibility in the medium and long term. Maybe it is time to go back to its roots. "For this day and age..." Have you seen the OSD interface? barely a step up from cranks and levers Well... there are alternatives... the HTP-1 has no OSD and the Anthem AVM 70 & 90 only show you up to two lines (one of which is volume). Which do you prefer...? Now if you're talking about an HTML based user interface (of which Anthem’s is stellar), then I'm right there with you...
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Post by msimanyi on Apr 6, 2022 14:55:16 GMT -5
Well unfortunately the more we bash Emotiva, the more buyers we scare away which may mean faster end of life. What’s more apparent now more than ever is that while Emotiva’s processors sound good, others are also good. I’m targeting the AVM90 when I get my bonus early next year. Looks like the one box solution that I want with bass control. I'm one of the minority that hasn't been bashing Emotiva because my system as it is, is working great with the XMC-2. Regardless, the promised firmware update that was promised and has not yet appeared, or explanation as to why it hasn't is frustrating to me because it affects those who want/need it for their particular issue and it does give pause to those coming here to research and gather information prior to buying. Define "others are also good." I came from a Marantz midrange unit. I'm used to fairly high-end audio (not stratospheric, mind you, but the expense on this system isn't trivial) and while the Marantz sounded quite good with my setup, the Emotiva utterly crushes it on sound quality. I've worked around the issues and I'm thrilled with the system on a daily basis. I'll welcome the firmware updates when they arrive, but at least for me they are *not* a requirement.
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Post by 5channels on Apr 6, 2022 15:05:17 GMT -5
"For this day and age..." Have you seen the OSD interface? barely a step up from cranks and levers Well... there are alternatives... the HTP-1 has no OSD and the Athem AVM 70 & 90 only show you up to two lines (one of which is volume). Which do you prefer...? Now if you're talking about an HTML based user interface (of which Athem's is stellar), then I'm right there with you... Web interface for sure, but many others brands have very user friendly Graphical OSDs.
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ttocs
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Post by ttocs on Apr 6, 2022 15:54:27 GMT -5
I'm one of the minority that hasn't been bashing Emotiva because my system as it is, is working great with the XMC-2. Regardless, the promised firmware update that was promised and has not yet appeared, or explanation as to why it hasn't is frustrating to me because it affects those who want/need it for their particular issue and it does give pause to those coming here to research and gather information prior to buying. Define "others are also good." I came from a Marantz midrange unit. I'm used to fairly high-end audio (not stratospheric, mind you, but the expense on this system isn't trivial) and while the Marantz sounded quite good with my setup, the Emotiva utterly crushes it on sound quality. I've worked around the issues and I'm thrilled with the system on a daily basis. I'll welcome the firmware updates when they arrive, but at least for me they are *not* a requirement. Before I tried Emotiva I had a top Marantz at the time from Friday till the following Monday. I really wanted to like it, but couldn't. That experience is what lead me to order a processor from Emotiva. I'm not moving away from my XMC-2. It works for me, and it has put up with lots of "test setups" troubleshooting issues for others without being bricked. I love the fact that I can use the Emotiva Remote App on my MacBook Air!
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Lsc
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Post by Lsc on Apr 6, 2022 17:29:13 GMT -5
I'm one of the minority that hasn't been bashing Emotiva because my system as it is, is working great with the XMC-2. Regardless, the promised firmware update that was promised and has not yet appeared, or explanation as to why it hasn't is frustrating to me because it affects those who want/need it for their particular issue and it does give pause to those coming here to research and gather information prior to buying. Define "others are also good." I came from a Marantz midrange unit. I'm used to fairly high-end audio (not stratospheric, mind you, but the expense on this system isn't trivial) and while the Marantz sounded quite good with my setup, the Emotiva utterly crushes it on sound quality. I've worked around the issues and I'm thrilled with the system on a daily basis. I'll welcome the firmware updates when they arrive, but at least for me they are *not* a requirement. My XMC2 is in my basement right now but I’ve owned it since the first day it was on sale. Until I get the Anthem AVM90, I will continue to use my buddy’s 23 year old Theta Casanova with no room correction because I think it sounds better for music. Of course, it doesn’t do Dolby or DTS lossless nor Atmos but I only have 5 speakers in my family room and 2 subs. I don’t miss the XMC2 at all. Now if Emotiva ever comes out with DLBC, I’ll bring it back up because my 2 subs are not the same (SVS PB16 ultra and JL Audio F113) so I think DLBC may be able to help over the PEQ / ARO that’s correcting the subs at the moment. Other contenders are Monoprice HTP1, JBL processors, Audio Control processors. I like Anthem’s price point which is actually more than I want spend on a processor but unfortunately Emotiva wasn’t able to come through for me. I’m still hoping though because as I said before, it’s WAAAY cheaper for me to keep the XMC2 vs replacing it.
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Post by frederick on Apr 6, 2022 21:15:16 GMT -5
One of my hobbies is designing and building 3D printers. The processor board I use is from a smallish company in the UK. They have a first rate forum. The developers of the firmware and related supporting software have a near daily presence on the forum. You get to interact directly with them. We end users don't have to guess where development is headed, they tell us. One time I needed an additional small feature added to the firmware. A few days later there it was for me to test and verify that it was working as I desired.
Some companies could learn from them.
Frederick
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Post by autocrat on Apr 7, 2022 1:53:51 GMT -5
I'm normally very patient, but the firmware update needs to be soon and it needs to be good. Otherwise I'll go back to the XMC-1 and sell the RMC.
Just sayin'.
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Post by Thunderduck on Apr 7, 2022 4:18:39 GMT -5
I love the fact that I can use the Emotiva Remote App on my MacBook Air! I wish they would come out with something like this for Android users. To my knowledge they still do not have a good working version for Android phones. If I am wrong, please head me in the right direction. Tks
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