ekpen
Minor Hero
Posts: 43 
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Post by ekpen on Aug 26, 2022 15:37:26 GMT -5
I am a patient man, I made funny posts about"soon" multiple times this year. I believe starting back in January. It's now the end of August. I am done with these clowns. I'm moving on. Hello: I will wait till 09/15/2022, if nothing regarding the Xlr cards, and the hdmi upgrade, I will not deal with Emotiva anymore. I would think an update from the company is a good thing. It looks like Emo does not take its customer serious. The company has time to design new products, but no time to just give us the status of the xlr cards, firmware updates, and HDMI status. Hopefully another OEM will show up with a few more channels above 19. I was also thinking of getting the Emo 2- 11 channels amps/plus another 7 or 9 channels. Now I have to be looking at other brands such as 7 channels outlaw or even the Yamaha 11 Channels. Thanks.George. |
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Post by fazedout on Aug 26, 2022 22:20:39 GMT -5
I am a patient man, I made funny posts about"soon" multiple times this year. At least Emo reps are here with explanations and updates in their quest to get a “solid” update before releasing it in the wild. ( self interest as they would want to minimise support issues if there were inherent bugs  ) Quite a contrast to another product I bought after first trying HEOS & SONOS. Better audio, neanderthal app. Their Feature Requests forum has been up for 9 years, 600+ requests, the majority of which get a keyboard shortcut response of “ Thank you for your feedback/comment and suggestion. I will ensure that the development department will receive this for future updates.“ Scanning many finds few actions, and even when ‘prompted’ the owner laid out a 4 year update plan - sans detail - all while competitors are advancing further ahead in useful features. a few pages will demonstrate Emo’s a bit more customer focussed.
Black Hole of requests
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Post by Hughes, G D on Aug 27, 2022 11:43:22 GMT -5
My Samsung Plasma died so out with the old and in with the new Sony Bravia Master Series. I was looking forward to Dolby Vision in 4k HDR from my Apple TV and found picture quality every bit as good as I had hoped. Unfortunately, my XMC-2 seems to have a bug. Every few minutes, picture and sound cut out then after a few seconds they come back. Can't watch "House of Dragons" like that.
First test was to change output from the Apple TV to 1080P with HDR and Dolby Vision on and had no further trouble. But, this won't do when the TV is capable of so much more. I switched back to 4K output and confirmed the issue continues.
Next, I fed HDMI from the Apple TV directly to the Sony and had no drop at all. Perfect picture and sound.
After that I found that the XMC-2 had not had the latest firmware unloaded. Knowing the latest version has nothing to do with this issue, I went ahead and updated firmware to 2.5. Still, the problem remains.
Front panel of the XMC-2 indicates exactly what it should. Dolby Atmos, Dolby True HD, 2160P/60 12bits
I am open to suggestions
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ttocs
Global Moderator 
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 8,102
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Post by ttocs on Aug 27, 2022 12:40:46 GMT -5
My Samsung Plasma died so out with the old and in with the new Sony Bravia Master Series. I was looking forward to Dolby Vision in 4k HDR from my Apple TV and found picture quality every bit as good as I had hoped. Unfortunately, my XMC-2 seems to have a bug. Every few minutes, picture and sound cut out then after a few seconds they come back. Can't watch "House of Dragons" like that. First test was to change output from the Apple TV to 1080P with HDR and Dolby Vision on and had no further trouble. But, this won't do when the TV is capable of so much more. I switched back to 4K output and confirmed the issue continues. Next, I fed HDMI from the Apple TV directly to the Sony and had no drop at all. Perfect picture and sound. After that I found that the XMC-2 had not had the latest firmware unloaded. Knowing the latest version has nothing to do with this issue, I went ahead and updated firmware to 2.5. Still, the problem remains. Front panel of the XMC-2 indicates exactly what it should. Dolby Atmos, Dolby True HD, 2160P/60 12bits I am open to suggestions I’m just going to work at the moment so I can’t really give a full explanation, however others should be able to chime in. The thing to note here is that it’s not the processor, it’s settings on the TV and the Apple TV, and possibly a HDMI cable issue. On the Apple TV 4K I use the Match settings and both are enabled. On my Sony TV I can use the default settings, but the HDMI input from the processor needs to be set to Enhanced Format. |
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Post by Hughes, G D on Aug 27, 2022 13:15:57 GMT -5
My Samsung Plasma died so out with the old and in with the new Sony Bravia Master Series. I was looking forward to Dolby Vision in 4k HDR from my Apple TV and found picture quality every bit as good as I had hoped. Unfortunately, my XMC-2 seems to have a bug. Every few minutes, picture and sound cut out then after a few seconds they come back. Can't watch "House of Dragons" like that. First test was to change output from the Apple TV to 1080P with HDR and Dolby Vision on and had no further trouble. But, this won't do when the TV is capable of so much more. I switched back to 4K output and confirmed the issue continues. Next, I fed HDMI from the Apple TV directly to the Sony and had no drop at all. Perfect picture and sound. After that I found that the XMC-2 had not had the latest firmware unloaded. Knowing the latest version has nothing to do with this issue, I went ahead and updated firmware to 2.5. Still, the problem remains. Front panel of the XMC-2 indicates exactly what it should. Dolby Atmos, Dolby True HD, 2160P/60 12bits I am open to suggestions I’m just going to work at the moment so I can’t really give a full explanation, however others should be able to chime in. The thing to note here is that it’s not the processor, it’s settings on the TV and the Apple TV, and possibly a HDMI cable issue. On the Apple TV 4K I use the Match settings and both are enabled. On my Sony TV I can use the default settings, but the HDMI input from the processor needs to be set to Enhanced Format. Sony HDMI input must be set to 4k HDR. Apple TV is set to output 4K HDR with Dolby Vision on. Apple TV test the signal before making the switch. Test passes and switches to 4K HDR |
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Post by sebna on Aug 27, 2022 14:04:02 GMT -5
So I bought 2nd hand xmc2. Is it as easy as entering MAC into registration form to get access to DIRAC live or because it is a 2nd hand unit I should do something else?
Also my god the last few pages and the problems described... hope I made the right call getting this unit.
The seller repeatedly confirmed the unit has 0 problems...
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Post by AudioHTIT on Aug 27, 2022 14:52:43 GMT -5
I’m just going to work at the moment so I can’t really give a full explanation, however others should be able to chime in. The thing to note here is that it’s not the processor, it’s settings on the TV and the Apple TV, and possibly a HDMI cable issue. On the Apple TV 4K I use the Match settings and both are enabled. On my Sony TV I can use the default settings, but the HDMI input from the processor needs to be set to Enhanced Format. Sony HDMI input must be set to 4k HDR. Apple TV is set to output 4K HDR with Dolby Vision on. Apple TV test the signal before making the switch. Test passes and switches to 4K HDR The preferred best setting is 4K SDR 60, and yes, both match setting (that will turn HDR and DV on when needed). I believe the problem you're running into is unusual, but not uncommon, that is, you are likely using a hardwired ethernet connection? If yes, try WiFi, I know this sounds unusual, but it has helped many people with sound dropouts and TV, which is to say, it's Apple's problem to fix. Try that first and see if it fixes your audio dropouts. |
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Post by 5channels on Aug 27, 2022 15:00:12 GMT -5
So I bought 2nd hand xmc2. Is it as easy as entering MAC into registration form to get access to DIRAC live or because it is a 2nd hand unit I should do something else? Also my god the last few pages and the problems described... hope I made the right call getting this unit. The seller repeatedly confirmed the unit has 0 problems... Caveat emptor my friend, caveat emptor. At least you didn't fork out $4K+ to join us on our merry ride to...sorry, not sure where, you see there is a whole lotta Emute going on in regards to where this is leading. Another good place to get constantly let down is the Emotive Podcast, lots of talk about Nicks' hair and Dan's home if that is the content you seek |
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ttocs
Global Moderator
I always have a wonderful time, wherever I am, whomever I'm with. (Elwood P Dowd)
Posts: 8,102
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Post by ttocs on Aug 27, 2022 15:04:38 GMT -5
I’m just going to work at the moment so I can’t really give a full explanation, however others should be able to chime in. The thing to note here is that it’s not the processor, it’s settings on the TV and the Apple TV, and possibly a HDMI cable issue. On the Apple TV 4K I use the Match settings and both are enabled. On my Sony TV I can use the default settings, but the HDMI input from the processor needs to be set to Enhanced Format. Sony HDMI input must be set to 4k HDR. Apple TV is set to output 4K HDR with Dolby Vision on. Apple TV test the signal before making the switch. Test passes and switches to 4K HDR I've got more time now, and have some questions so I can understand more fully. Which model tv is it? How long is each HDMI cable? The one from the ATV4K to processor, and the one from processor to tv. The fact that the ATV4K cable test passes is great! But it still could be on the edge of the combined performance of all cables and connections. So while the test result is good, there's obviously something happening that is interfering with the signal. On the ATV4K there's a setting called Match Content in the Video And Audio section. On mine the "Match Dynamic Range" and "Match Frame Rate" are both set to On. I'm able to use the maximum setting on the ATV4K for video.   I use WiFi for the ATV4K, not wired ethernet. If yours is wired, then you should search for the Apple TV 4k 2021 model ATMOS problems that have been discussed elsewhere. The problems only seem to happen when a wired network connection is used. Not everyone has the problems, but lots of folks do. I can replicate the problem if I change to a wired connection, but I can also make the problem go away when using wired and when I limit the bandwidth to 30Mbps. Go figure. Like I said, it's discussed at length elsewhere. Apple has a beta firmware that's supposed to fix the problem, but it's not perfect last I checked several weeks ago. Which HDMI output is being used on the XMC-2? Which HDMI input is being used on the tv? Is the HDMI input on the tv setup for maximum throughput? I'm trying to find which setting this is for your series tv, but it's difficult not knowing the model number. On my tv it's called "Enhanced Format", and it is not enabled by default, I had to enable it.  LIke I said, I can use the default settings on my XMC-2, and default settings on the Sony tv except for the HDMI Format needing to be set to "Enhanced Format", and the settings I show on the ATV4K, and DV works as it should. I watch 4K DV ATMOS often. My cables are: Zeskit Maya 8K 1 meter HDMI cable from ATV4K to XMC-2 RUIPRO 8K HDMI Fiber Optic Cable CL2 Rated 10 meter from XMC-2 to Sony tv. |
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Post by sebna on Aug 27, 2022 16:04:25 GMT -5
BTW are there any plans to introduce DTS:X Pro and Dolby's version and their respective upmixers as without them 16 channels processing is not worth much?
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Post by AudioHTIT on Aug 27, 2022 16:16:51 GMT -5
BTW are there any plans to introduce DTS:X Pro and Dolby's version and their respective upmixers as without them 16 channels processing is not worth much? They are said to be 'on the list', which is to say we expect them but know not when. |
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Post by sebna on Aug 27, 2022 16:48:24 GMT -5
BTW are there any plans to introduce DTS:X Pro and Dolby's version and their respective upmixers as without them 16 channels processing is not worth much? They are said to be 'on the list', which is to say we expect them but know not when. When was 2.5 released? How long are we waiting for 3.0?
EDIT: Ok, I can see 2.5 was released in Jan 2022. So that is over 8 months ago. Is it normal gap between versions?
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Post by AudioHTIT on Aug 27, 2022 16:52:13 GMT -5
They are said to be 'on the list', which is to say we expect them but know not when. When was 2.5 released? How long are we waiting for 3.0? Someone posted some dates back a few pages, don't remember exactly but about a year. Here you go |
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Post by sebna on Aug 27, 2022 16:54:14 GMT -5
When was 2.5 released? How long are we waiting for 3.0? Someone posted some dates back a few pages, don't remember exactly but about a year. I can see 2.5 was released in Jan 2022. So that is over 8 months ago. Is it normal gap between versions? |
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Post by AudioHTIT on Aug 27, 2022 16:55:53 GMT -5
Someone posted some dates back a few pages, don't remember exactly but about a year. I can see 2.5 was released in Jan 2022. So that is over 8 months ago. Is it normal gap between versions? There is no normal, you're probably just stressing yourself out trying to figure out when the next FW will be released. Hopefully, when it's ready. |
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Post by sebna on Aug 27, 2022 17:05:22 GMT -5
I can see 2.5 was released in Jan 2022. So that is over 8 months ago. Is it normal gap between versions? There is no normal, you're probably just stressing yourself out trying to figure out when the next FW will be released. Hopefully, when it's ready. At this stage I am just curious as I am not using XMC yet so I dont know what, if any, problems I will encounter and if I will be longing for new FW or not.
My setup is quite simple so I hope I can avoid most of the bugs.
I would like DTS:X Pro etc. to be able to add more speakers.
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Post by BigE on Aug 27, 2022 21:13:23 GMT -5
BTW are there any plans to introduce DTS:X Pro and Dolby's version and their respective upmixers as without them 16 channels processing is not worth much? Thinking I heard eArc required for Dts pro. EArc not available currently with installed HDMI card. New one will have it. |
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Post by AudioHTIT on Aug 28, 2022 1:13:30 GMT -5
BTW are there any plans to introduce DTS:X Pro and Dolby's version and their respective upmixers as without them 16 channels processing is not worth much? Thinking I heard eArc required for Dts pro. EArc not available currently with installed HDMI card. New one will have it. The video card that has shipped for the last several months can do eARC with the right firmware, but the rest of us will be waiting for the 2.1 board for that. |
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Post by sebna on Aug 28, 2022 2:20:19 GMT -5
I was scrolling through some random old posts to see how things were and around page 300 and Jan 2022 somebody was saying that met with rep on a show who was saying that version 3.0 is almost ready and will be released very soon  Back then 2.4 was the most current version |
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Post by zdoggz on Aug 28, 2022 6:50:09 GMT -5
Someone posted some dates back a few pages, don't remember exactly but about a year. I can see 2.5 was released in Jan 2022. So that is over 8 months ago. Is it normal gap between versions? Just fyi - v2.5 was released primarily for future firmware compatibility purposes due to a minor change in hardware. The last firmware release that was made for features/fixes/functionalities was v2.3 (June 16, 2021). See below. Per v2.5 - “DIFFERENCES: In recent weeks we have made some minor hardware changes to boards in the RMC-1, RMC-1L, and XMC-2 processors. Firmware v2.5 was released primarily to ensure that all firmware going forward will work with ALL existing hardware. The only difference in functionality between v2.3 and v2.5 is a minor bug fix to bass management when running dual subs. There are no significant differences in features or functionality between v2.4 and v2.5 .) (However the new hardware **WILL NOT** WORK with older firmware.)” |
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