UMC-1 and DISH NETWORK

[nashty1]

Mark - Prior to the UMC hookup did you have your DISH receiver hooked up via HDMI to another AV receiver? If so, do you ever have this issue? I have nothing to compare to as my previous AV receiver did not have HDMI and I ran the video straight to the TV something I REALLY wanted to avoid with this setup. I want the TV to act as a monitor with all of the switching occuring at the UMC.

[bootman]

Jan 24, 2010 17:51:20 GMT -5 scheiderichdmd said:

I hope some of this might be resolved with the first firmware update.

Solidstate was able to duplicate with a UMC or another prepro?

This sounds like a DISH issue now and not really a UMC one if this is the case.

[solidstate]

Jan 24, 2010 16:36:01 GMT -5 nashty1 said:

All the problems I have encountered so far are with the dish receiver ViP722k in Dual Mode. Do I need to do something additional to then additionally disable the single mode, or does being in dual model do this for you? Also, I am not following what I need to do to make sure that the firmware is the latest. I will do some more digging, but I am not hopeful as Dual Mode is already what I am running.

It's a bug man... it's set to dual mode but if you look at the single mode "shared mode" option it's grayed out but it still reflects the state it was in BEFORE being switched to dual mode from single mode. You can see the radio button last position in single mode by simple going to the "shared view" options. I'd bet my left @#% that it's grayed out but is set to "disable shared view". Do an IRD master reset then use front panel button to go from single mode to dual mode. Then confirm in software that the grayed out section of "shared view" options has radio button pressed on "on" even though it's grayed out. Also post your software version to make sure we are on the same page here.

Solid-State

[solidstate]

Jan 24, 2010 18:18:56 GMT -5 bootman said:

Jan 24, 2010 17:51:20 GMT -5 scheiderichdmd said:

I hope some of this might be resolved with the first firmware update.

Solidstate was able to duplicate with a UMC or another prepro?

This sounds like a DISH issue now and not really a UMC one if this is the case.

Unfortunately I don't have UMC-1 in shop. I tested with Onkyo and Denon pieces.

Solid-State

PS I've seen this issue and it's a bloody software bug in the IRD but it can be solved if you follow my directions.

[solidstate]

ALSO!!!

Make sure Inactivity Standby option is OFF

AND make sure Modulator is set to cable and the channel frequency is 73...

Also make sure your HDTV output is set to 720p

This would replicate what I have here.

Also try power on off on the second tuner. You could simply just have TV 2 set to off state buddy!!! wouldn't be a first! (the front panel LEDs reflect each tuner's on off state and tuner one is green/yellowy LED and tuner 2 is blue LED.)

Solid-State

PS or better yet give me a call at the PM number and I'll walk you though

[scheiderichdmd]

Thanks solid state. I'll see if I can follow your directions to try and fix this bug. Do the same directions apply to the VIP 222? I've been thinking of getting them to upgrade me to a DVR. is there a model that's better?

[nashty1]

Update. I have tried everything listed here. Still the same issue. I have all of the settings identical to what Solid State suggested (with the exception of the 720p setting) my TV forces this to 1080i). Still no go. I have done a hard rest on the 722 several times. Still the same symptoms. Whenever I connect the HDMI cable the video and audio freeze up. This does not occur instantaneously. The time to lock up actually varies. However, I can tell right away if it is going to lock up by trying to use the remote to change channels. It will not change channels. The audio and video lock-up will follow sometime after (~30 seconds most of the time.).

The software version I am using is L655RMGD-N. It also lists a boot strap version (not sure what this is but anyway) of 1332RMGD.

Any other suggestions? This really puts a damper on the usage of the UMC for me. I am bummed as I really don't want to have to leave the UMC on all of the time. For now this is my solution. As long as the UMC is on everything works for TV1 and TV2. The UMC doesn't even have to be set to "DISH" as the input. As long as the UMC is on, no mater what the input, everything is good.

Grrrrrrr.

[selkec]

The umc should not even be effecting tv 2 at all. No matter what the setting. Tv2 i assume you are running thru coax from the 722 to the tv.

[solidstate]

Jan 24, 2010 21:29:39 GMT -5 nashty1 said:

Update. I have tried everything listed here. Still the same issue. I have all of the settings identical to what Solid State suggested (with the exception of the 720p setting) my TV forces this to 1080i). Still no go. I have done a hard rest on the 722 several times. Still the same symptoms. Whenever I connect the HDMI cable the video and audio freeze up. This does not occur instantaneously. The time to lock up actually varies. However, I can tell right away if it is going to lock up by trying to use the remote to change channels. It will not change channels. The audio and video lock-up will follow sometime after (~30 seconds most of the time.).

The software version I am using is L655RMGD-N. It also lists a boot strap version (not sure what this is but anyway) of 1332RMGD.

Any other suggestions? This really puts a damper on the usage of the UMC for me. I am bummed as I really don't want to have to leave the UMC on all of the time. For now this is my solution. As long as the UMC is on everything works for TV1 and TV2. The UMC doesn't even have to be set to "DISH" as the input. As long as the UMC is on, no mater what the input, everything is good.

Grrrrrrr.

Please explain this TV issue when you set it to 720p. You have an old CRT RPTV then do you? This is the only display device I can think of that doesn't support 720p.

Now your saying HDMI into set doesn't work at all and it locks up? What is it then? I thought HDMI out to main room worked fine and the issue was when the UMC1 was turned off that in losing the handshake your echostar IRD would nuke it's analog section... Hey man only way to help you is a phone call...

Solid-State

[nashty1]

Yes, that is how I am using TV2. However, when the HDMI went straight to the TV (i.e. prior to the installation of the UMC) when I turned TV1 off it did not have any issues like this. The only difference now is that I have the UMC in line. Why would going to the TV directly work fine in this setup and running throught the UMC cause all these issues? It makes me think it is a UMC issue.

Also, it is not just a TV2 issue. Once the HDMI is connected to the UMC it also kills the TV1 output via the component cables that I have going directly to the TV (the wife friendly setup, she doesn't have to use the UMC to watch DISH). It kills the 722 dead altogether. TV1 and TV2 do not work unless the UMC is on.

[solidstate]

When you say turn TV 1 off do you mean on the STB, on the set it's self or what? You have to be more explanatory and attempt better english with more details otherwise this whole endeavor is useless!

[solidstate]

OK when you power down the TV AND UMC-1 while it's working properly on TV1 and TV2 what is the state of both tuner's LED indicators for on/off state on the front panel? HDMI has the ability to control devices as well and possibly it's simply turning off the IRD via HDMI.

[solidstate]

if your TV can only take 1080i not 720p then make sure in the UMC-1 global HDMI monitor out that it's set to 1080i and NOT "auto". This also might help. Seriously though I'm a $85/h integrator and offering a phone call to a stranger is sure being nice IMHO! I'd help any Emotivite! Check your PM!

[nashty1]

My TV is a 65" Mitsubishi (WS-65615), so yes you are correct, an older CRT RPTV.

[scheiderichdmd]

Solid,
i have to agree with Nashty1 that I think it is a UMC issue. When I have the dish box connected directly to my Pioneer Plasma monitor using HDMI, and the audio running to the UMC via toslink, no problems at all. But when I run the HDMI through the UMC, then to my monitor, the Dish reciever crashes whenever the UMC is powered down, and the dish reciever needs to reboot. This happens for both TV's because the one reciever controls both. I'm not sure how it runs both, but the installer tried to tell me that the signal is sent back up the Coaxial line to the other TV. When the UMC is turned off, the LED's on the front panel of the Dish VIP go out altogether, and the signal from the satellite is lost. Like I said, I worked around this by leaving the UMC out of the HDMI loop, but it would be great if I could get it all back running through the UMC. For the time being, my wife can still run the upstairs TV, and I can get everything I need out of my theater, but it's a little more inconvenient to have to change the inputs on the TV. I also lose the on screen menu if the UMC is not in the video loop. I hope this explains a little more what's going on.

I hate to admit that much of what you are suggesting is a little over my head. I'm a relative newby in the more advanced electronics world, although I'd really like to learn. I might PM you if this doesn't work itself out in the next firmware update. It's VERY generous of you to take time out of your schedule to help some lost souls.

Thanks,
Mark

[selkec]

The tv 2 pic runs back up the coax line thru a diplexor that allows the sat signal coming in and the RF for tv to be sent on the same cable. Your problem is definately coming from the umc-1. Im not sure why but I gaurantee it is the umc.

[solidstate]

WOW I tried to help but to no avail!!!

I'm thinking only a factory reset and firmware download will solve the issue... (his switch settings were wrong because after checkswitch settings changed!) These wrong settings could have corrupted a firmware wink.

Call Dishnet CSR to make sure you have latest firmware but do so after a factory reset via these hidden menu options.

IRD up/on...

Step #1: Locate & press the menu button on your satellite remote control.
Step #2: : Press #6: This option is called system setup.
Step #3: : Press #3: This option is called Diagnostics
Step #4: : Now you are there, you have to press the following buttons in sequence (one at the time.) Before you do it, make sure, you find out where each button is located.
Info-Browse-Theme-TV/Video

note that on some remotes the "TV/video" button silkscreen isn't there but "input" is. It's the same button and is located to the left of the red TV power button.

Understand this will force redownload of firmware if newer one is in the stream. In other words don't interrupt the thing after doing this for at least 40 minutes. Also it will nuke your HD content and reformat it.


If you have done it properly, you should see a message that says:
"Non-Volatile memory has been corrupted. it will be cleared after pressing the front panel power button or by removing AC power from the receiver." At this point unplug the unit from the wall and wait ten minutes for all current in caps to bleed out.

Plug it back in and wait 40 minutes then enter setup and run check switch again. Then enter other settings and set it to dual mode and 1080i out etc.

IMHO it isn't the UMC-1 but firmware corruption/issue in the Dishnet receiver. You just didn't notice before because you didn't have an "HDMI repeater" in the chain.

Solid-State

[solidstate]

Jan 24, 2010 22:49:44 GMT -5 selkec said:

The tv 2 pic runs back up the coax line thru a diplexor that allows the sat signal coming in and the RF for tv to be sent on the same cable. Your problem is definately coming from the umc-1. Im not sure why but I gaurantee it is the umc.

He isn't using a diplexor but a segment right from the receiver to second TV2 and is doing so via CATV on chan 73 as there is no point in diplexor because he does't have L-band segment at second TV location.

[solidstate]

I'll find out as I have exact same setup for TV source and also have a second TV connected in the same mannor. Well I guess I will as soon as Emotiva ships my unit! My money though is on the Dishnet receiver being the culprit and it's in the firmware. Either is partly corrupt and/or is old and he doesn't have the latest fixed version in the receiver.

Solid-State

PS OR the Mitz RPTV's EDID and/or HDCP hash is screwy... to that all I can say is as it will take an engineer and a jtag to fix that on such an older unit!

[solidstate]

Perhaps you can post TV software version and then check with Mitz if it's the last version they released for that set. I think it's the TVs EDID and/or HDCP SHA-1 hash. What happens is even though it's screwy when you don't have a repeater in the chain it works ok. It's this EDID/HDCP hash that's stored/buffered in the UMC-1 that bunks out the Dishnet reciever when it disconnects (IE turned off). The Dishnet receiver interprets this as an attack on it's HDCP counter measures and goes in a f&$k you state.

This is what's happening in a nut shell. I'd try to get latest Mitz firmware for that set and also follow instructions on Dishnet total reset. It's hard to believe it's an Emotiva/ UMC-1 problem but who knows...

Solid-State