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Post by ausman on Jun 6, 2011 21:59:37 GMT -5
at the moment this what stop's me buying emotiva, the lack of a store /repair space in Australia as it is a killer having to send a product back for repairs,
I think emotiva need to look at a retail outlet for Australia as well as the european union..
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Post by Cathy Laufman on Jul 26, 2011 16:59:47 GMT -5
I am Dutch too and I own a lot of emo equipment and they are "harstikke goed" I am waiting for the UMC-1. We are here in the Netherlands! We are staying in Amsterdam, the dutch are wonderful people. We have been to Veldhoven today and yesterday we went to paling and Gouda and Sondam to view the windmills. I will try to upload some pictures this week. Do you have any suggestions of places to go? |
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Post by sharky on Jul 26, 2011 18:49:13 GMT -5
I'm not Dutch and when I go to the Netherlands it's usually work related at the Technical University with little time for tourism, so I'm sure several people will have a lot better suggestions, but, from my walkings around Amsterdam I can recommend the Tuschinski Theater, the canals of course, Westerkerk is nice if you like churches, several nice museums and the diamond district. Both Gassan diamonds and Coster Diamonds let you tour the premises and see how diamonds are made/cut. I'm aching for news of your European visit  |
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Post by Nemesis.ie on Jul 27, 2011 4:35:25 GMT -5
Cathy, you should drop in to Dublin on your way back.  |
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Post by clockwork33 on Jul 27, 2011 5:01:08 GMT -5
If you are still there on friday, you should go to the cheese market in Alkmaar (about 40km north of Amsterdam). This starts at about 10 am. Www.kaasmarkt.nl Or to Volendam and Broek in Waterland (about 20k north of Amsterdam) which are wonderful old villages. Enjoy your stay! Ps: pm me if you need some more info. |
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Post by Cathy Laufman on Jul 28, 2011 16:00:44 GMT -5
Cathy, you should drop in to Dublin on your way back. I wish we had the time, I would love to. |
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Post by Nemesis.ie on Jul 28, 2011 16:02:58 GMT -5
Maybe next time. |
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Post by spilegou13 on Aug 23, 2011 4:35:08 GMT -5
it is not a matter of shipping cost...
Emotiva is using DHL and FEDEX at very reasonable prices for shipping overseas.
importing non E.U. goods makes the cost to take off when they are passing through the border customs...
if here in Europe a guy buys an XPA-1 for 999 USD,at the end will cost him more than a 1000 euros,at least... more than 30% expensive from a guy in the States...
plus there is the service buck-up...
it is not the same to have your amp repaired from a local electronic,as it is to have it done from a verified Emotiva technician,is it?
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Post by Bulletdodger on Aug 31, 2011 13:30:32 GMT -5
An umc-1 Will end up costing ajour 1050 us dollars when shipped to Denmark. Thats what I paid.... You dó The math.
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Post by mysterymachine on Sept 4, 2011 12:25:23 GMT -5
All I know is if they have a european branch they need to make sure they get customs right for repairs. I had a Netgear router that broke under warranty and they had me send it to france and fill out a special exclusion form stating it was for repair only so no tax was to be paid... but then they didn't do the same when they shipped back to switzerland and I got hit with 30 bucks in import tax and 20 bucks in DHL "tax collection fee" (DHL is the worst that way). I looking into fighting it but its a huge ordeal that would cost more than 50. I can only imagine the charges on something more expensive like most of emotiva's stuff. I did see they mentioned they will have something in place for UMC-1 owners in europe that want to update to 3D enabled UMC-1 so they will have some sort of presence or contracted out repair here. Heck I work on electronics all the time and don't have a job right now - they could hire me to do it and I'm in switzerland... right in the middle for europe |
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Post by mlinhares on Sept 5, 2011 6:59:40 GMT -5
An European branch should be a plus for both sides.
I am convinced it would increase Emotiva visibility in Europe and that would increase sales.
Also if the products were to be shipped from within the EU it would rest a lot of persons who don't want do deal with the hassle of importing gear.
There is also the warranty. It would be better if the consumers had the knowledge that their products would be repaired locally.
Finally I think that Emotiva could offer to the European customers what they offer in US, that is free shipment.
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LCSeminole
Global Moderator 
Res firma mitescere nescit.
Posts: 20,850
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Post by LCSeminole on Sept 5, 2011 10:11:14 GMT -5
Cathy said they've made a lot of headway on this for their presence in Amsterdam. Their product will be shipped directly from China to Amsterdam. There is more but I am fuzzy on the details and don't want to misquote Cathy, so I'll let the fine folks at Emotiva fill in the blanks when they deem it releasable.
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Post by mlinhares on Sept 5, 2011 11:32:08 GMT -5
That would be great! We could buy directly in euros and not having to deal with customs. Sometimes it can be a pain…
Also they would save a shipment. Right now products are shipped from China to USA and then they are shipped again to Europe.
IMHO, it's a win win scenario.
Just hope that warranty could be honoured also in Europe and also like in the US have free shipment.
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Post by spilegou13 on Sept 11, 2011 12:20:19 GMT -5
when is this going to be a fact?
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LCSeminole
Global Moderator
Res firma mitescere nescit.
Posts: 20,850
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Post by LCSeminole on Sept 11, 2011 18:16:23 GMT -5
when is this going to be a fact? I'd suggest you call/PM/e-mail your questions to Emotiva as they are the only ones that can tell you with certainty any information of this. |
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Post by spilegou13 on Sept 12, 2011 2:13:40 GMT -5
I just did it...
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Post by normanu on Sept 12, 2011 3:38:55 GMT -5
ok and what is the result ? |
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Post by spilegou13 on Sept 13, 2011 0:53:50 GMT -5
the question:
Hi.
I am reading in your forum that you intend to have a new European branch in Amsterdam,Holland.
This would be great for all of us living in Europe as we may buy your products much cheaper,as we would avoid border customs taxes,and this means that prices would be equal to these in the States....
For now buying and importing goods outside the E.U.,costs to us at least 30% more than U.S. citizens.....
Plus there is the issue of support and service as it would be more convenient to all of us...
Therefore,could you be more specific and let us know if the European branch is going to happen and if possible,when is it to be a certain fact?
Best Regards,Spiros.
the answer:
Hello Spiros,
Thank you for your email. Yes, we are in the process of obtaining a European distribution center. The details are still being worked out, so as soon as we have more information we will update our website.
We are very excited!
Please let me know if you have any further questions.
Thank you,
Sarah Terry
Office Manager
Emotiva Audio Corporation
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Erwin.BE
Emo VIPs 
It's the room, stupid!
Posts: 2,269
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Post by Erwin.BE on Sept 13, 2011 11:50:15 GMT -5
Missed this thread, since I usually don't scroll down this far! But a Dutch branch would be nice if this meant reducing the shipping costs and duties. Also good for warranties and repairs, since most buyers aren't as adventurous (naive?) as myself. BTW, if I was setting up a distribution center (without a window anyway), I would be looking for the south of Brussels. Less traffic jams and there's an airport with ample capacity. Brussels "South" as Ryanair calls it. And closer to Erwin's home I might add...  |
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Post by Nemesis.ie on Sept 14, 2011 15:43:33 GMT -5
It wouldn't surprise if Ryanair called it "Amsterdam east". I think their new "London North West" airport is in Knock, Ireland! |
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