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Post by bobbart on Feb 20, 2010 15:26:15 GMT -5
It's just as easy to use a cd with the appropriate test tones and a sound meter. Run the tone move the eq slider. It is going to effect it or not. That's what I did and the subwoofer eq never worked, but if I ran tones for the lt or rt speakers it would show on the sound meter. Which showed the eq worked for those but not for the sub.
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Post by roadrunner on Feb 20, 2010 15:35:28 GMT -5
It's just as easy to use a cd with the appropriate test tones and a sound meter. Run the tone move the eq slider. It is going to effect it or not. That's what I did and the subwoofer eq never worked, but if I ran tones for the lt or rt speakers it would show on the sound meter. Which showed the eq worked for those but not for the sub. Very true, but my emphasis was to help determine if he was using REW properly. Having that knowledge can be valuable for further usage of REW in tweaking his system. ;D |
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Post by jimsfield on Feb 20, 2010 15:42:52 GMT -5
To be clear..I'm NOT saying the value's EMO-Q come's up with aren't saved and applied. That may or may not work. But there is definitely an issue with the UMC saving any manual changes you may make to the sub EQ. I have my EMO-Q results saved in Manual EQ 1. I can look into that later. Moodyman Just to be sure you are using the REW correctly, run the same test on your RF and RL speakers. You indicated that you were able to easily detect the changes when listening to those speakers. Make the changes and see what the REW graphs show. Then you will have confirmation that you are properly saving the setting and properly using the REW software. ;D How exactly does one properly save the setting? Which menu should one be using when applying these settings? Could this be the source of confusion? |
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Post by moodyman on Feb 20, 2010 17:24:33 GMT -5
Just to be sure you are using the REW correctly, run the same test on your RF and RL speakers. You indicated that you were able to easily detect the changes when listening to those speakers. Make the changes and see what the REW graphs show. Then you will have confirmation that you are properly saving the setting and properly using the REW software. If this test confirms what you expect, then it would appear you have a hardware issue. Emotiva support should be able to advise you if my assumptions hold water. Good luck. ;D Roadrunner..I have done that..I didn't save those graphs though. But the corresponding part of the graph did shift as expected when using the equalizer for the right front channel. I did an even simpler test as others have suggested..i ran 1khz and 2 Khz est tones...those tones can EASILY be heard changing as I adjust the sliders for the right front channel. When I run say a 55hz tone I can clearly hear it coming out of the sub...but no matter what I do to the sub equalizer it sounds the same...and no change of intensity on the SPL meter. I'm gonna touch base with Emotiva on Monday.. Once everything is taken care I have to figure out how get rid of that wicked dip at about 65hz on the REW graphs....thats NOT the UMC's fault  |
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Post by bobbart on Feb 20, 2010 21:03:24 GMT -5
moodyman, that is exactly what mine was doing and how I tested it. Let us know what emotiva says on Monday. I'm looking forward to getting mine back and hoping the problem is fixed.
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Post by moodyman on Feb 21, 2010 17:59:34 GMT -5
I just wanted to add something else..I experimented a little bit more....in addition to the subwoofer equalizers not working...
Adjusting the subwoofer crossover HAD NO EFFECT on the REW graph.( I was set to STEREO mode).so basically my unit has no bass management. I think a lot of people may have this probelm and not even know it. LOL..basically I have no idea what my sub crossover is set too...
I also experimented with the right front..all the functions worked. That includes the equalizers, crossover settings, and the 12/24 Db crossover slope.
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Post by moe on Feb 21, 2010 18:10:08 GMT -5
I just wanted to add something else..I experimented a little bit more....in addition to the subwoofer equalizers not working... Adjusting the subwoofer crossover HAD NO EFFECT on the REW graph.( I was set to STEREO mode).so basically my unit has no bass management. I think a lot of people may have this probelm and not even know it. I also experimented with the right front..all the functions worked. That includes the equalizers, crossover settings, and the 12/24 Db crossover slope. Thanks moody for the update and the effort,good info for Emotiva. |
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Post by ripcordaff on Feb 21, 2010 19:44:05 GMT -5
I just wanted to add something else..I experimented a little bit more....in addition to the subwoofer equalizers not working... Adjusting the subwoofer crossover HAD NO EFFECT on the REW graph.( I was set to STEREO mode).so basically my unit has no bass management. I think a lot of people may have this probelm and not even know it. LOL..basically I have no idea what my sub crossover is set too... I also experimented with the right front..all the functions worked. That includes the equalizers, crossover settings, and the 12/24 Db crossover slope. You know, I am sure mine is affected by this too b\c I have noticed HUGE amounts of upper bass. Of course, I tried to adjust trim levels down, but those had no effect. My sub has been going crazy even just for standard stuff like gunshots so Emo needs to get this fixed ASAP |
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Post by moe on Feb 21, 2010 21:22:16 GMT -5
When you adjust trim levels down it has no effect?
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Post by saginawjuggalo on Feb 21, 2010 21:26:10 GMT -5
Well this is disappointing.  This was one feature that I was really looking forward to. I assume you have the latest firmware installed. Pics would be most helpful to the Emotiva staff (and to us). Thanks I agree, this is very disappointing  The subwoofer EQ is one of the main features that attracted me to the UMC-1. I have the latest firmware installed. I just finished my custom audio rack and got everything wired yesterday. I'm sure it will get fixed *hoping soon* I could be wrong but I'm thinking my subwoofer is getting higher frequencies than the UMC-1's set 80hz. I had to set my subs crossover to tame some of the boominess from my Servo-15 V2 and this sub known for tightly controlled bass. Nothing horrible but noticeable nonetheless. For the most part I'm in love with UMC-1. |
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Post by moodyman on Feb 21, 2010 21:29:08 GMT -5
When you adjust trim levels down it has no effect? I'm assuming he means the equalizer trims..mine don't work either. However the overall subwoofer channel level adjustment does work on my UMC Maybe ripcord can clarify... |
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Post by ripcordaff on Feb 21, 2010 21:47:38 GMT -5
When you adjust trim levels down it has no effect? I'm assuming he means the equalizer trims..mine don't work either. However the overall subwoofer channel level adjustment does work on my UMC Maybe ripcord can clarify... Ah, sorry for the ambiguous post. Yeah, I am getting tons of upper bass and the crossover does not seem to be working. The main sub trim (just the sub level) does indeed work, but the individual hz trims in the sub eq have absolutely no effect, nor the crossover. This is obviously a huuuge issue, not sure how it got overlooked... |
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Post by roadrunner on Feb 21, 2010 23:12:35 GMT -5
I hope that each of you experiencing this anomaly with your subs are reporting this to Emotiva in complete detail. Emotiva has asked, over the past couple of years, that you call or E-Mail any thing you want to ensure that they will read. This forum is not meant to be used for reporting problems, because no Emotiva employee has the time to closely monitor who is posting problems. Please make sure they have all the information they need to assist you. Don't just expect them to see that you or someone else is having a problem. You would be surprised how many people do NOT notify Emotiva directly.
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Post by bobbart on Feb 22, 2010 6:34:29 GMT -5
I told emotiva about this problem before the new firmware and was told the new firmware would fix it and it didn't. They have mine back for repair for this very problem, not to mention several other ones. We will see when I get it back if the problem has been solved.
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Post by Delaney on Feb 22, 2010 6:55:59 GMT -5
I have the same issue with the sub EQ not doing anything. Hopefully this can be fixed via FW.
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Post by moodyman on Feb 22, 2010 7:44:10 GMT -5
I hope that each of you experiencing this anomaly with your subs are reporting this to Emotiva in complete detail. Emotiva has asked, over the past couple of years, that you call or E-Mail any thing you want to ensure that they will read. This forum is not meant to be used for reporting problems, because no Emotiva employee has the time to closely monitor who is posting problems. Please make sure they have all the information they need to assist you. Don't just expect them to see that you or someone else is having a problem. You would be surprised how many people do NOT notify Emotiva directly. yes..I wrote a lengthy e-mail to support@emotiva.com |
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bootman
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Typing useless posts on internet forums....
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Post by bootman on Feb 22, 2010 8:03:41 GMT -5
Well this is disappointing. This was one feature that I was really looking forward to. I assume you have the latest firmware installed. Pics would be most helpful to the Emotiva staff (and to us). Thanks I agree, this is very disappointing The subwoofer EQ is one of the main features that attracted me to the UMC-1. I have the latest firmware installed. I just finished my custom audio rack and got everything wired yesterday. I'm sure it will get fixed *hoping soon* I could be wrong but I'm thinking my subwoofer is getting higher frequencies than the UMC-1's set 80hz. I had to set my subs crossover to tame some of the boominess from my Servo-15 V2 and this sub known for tightly controlled bass. Nothing horrible but noticeable nonetheless. For the most part I'm in love with UMC-1. Is yours not working correctly also or are you assuming you have the same issue as stated here? Have you or can you run some tests to verify? The more hard examples presented here, the better for all UMC owners or potential owners. For example, if there are only a handful of documented cases, the issue could be hardware (bad batch in the production run) instead of software (that affects every UMC owner). |
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Post by saginawjuggalo on Feb 22, 2010 9:28:08 GMT -5
I agree, this is very disappointing The subwoofer EQ is one of the main features that attracted me to the UMC-1. I have the latest firmware installed. I just finished my custom audio rack and got everything wired yesterday. I'm sure it will get fixed *hoping soon* I could be wrong but I'm thinking my subwoofer is getting higher frequencies than the UMC-1's set 80hz. I had to set my subs crossover to tame some of the boominess from my Servo-15 V2 and this sub known for tightly controlled bass. Nothing horrible but noticeable nonetheless. For the most part I'm in love with UMC-1. Is yours not working correctly also or are you assuming you have the same issue as stated here? Have you or can you run some tests to verify? The more hard examples presented here, the better for all UMC owners or potential owners. For example, if there are only a handful of documented cases, the issue could be hardware (bad batch in the production run) instead of software (that affects every UMC owner). I have no way of confirming the EQ isn't working publicly. I know it isn't working by what I'm not hearing. I haven't bothered messing with using EmoQ just incase anyone is wondering. I don't use auto room correction software, but manually adjust using a rat shack meter.. Unfortunately, I have misplaced that. I will give Emotiva a call today (if I have time) to report a few bugs. This and DTS HR (lossy) bitstreaming issues are the bigest issues I'm having. |
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DYohn
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Post by DYohn on Feb 22, 2010 9:33:01 GMT -5
I am really sorry some people are having issues with their EQ, but I'll say it again the this is NOT an issue in all units as mine works as intended. This thread gives the impression that all units are defective in some way. They are not.
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Post by bobbart on Feb 22, 2010 10:12:07 GMT -5
It doesn't matter if yours is not affected, we are trying to get our problems recognized and fixed.
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