|
|
Post by Jessica on Dec 2, 2014 15:06:01 GMT -5
Hi Guys Just checking the costs of shipping my wish lists (pair of the new XPA-1Ls  ) to Canada and noticed at check-out.... duties and taxes are now payable at the receiving end, which is fine but does Bongo add a surprise brokerage fee like UPS or is that taken care of with the shipping arrangement with Emotiva? There are no surprise fees when you receive your shipment from Bongo. Our cart generates a landed cost for most countries at checkout now. |
|
|
|
Post by rob80b on Dec 2, 2014 15:27:38 GMT -5
Hi Guys Just checking the costs of shipping my wish lists (pair of the new XPA-1Ls ) to Canada and noticed at check-out.... duties and taxes are now payable at the receiving end, which is fine but does Bongo add a surprise brokerage fee like UPS or is that taken care of with the shipping arrangement with Emotiva? There are no surprise fees when you receive your shipment from Bongo. Our cart generates a landed cost for most countries at checkout now. Thanks Jessica. That's good to know. |
|
stevec
Minor Hero
Greetings from the 51st State! Just loving the UMC-200.
Posts: 22 
|
Post by stevec on Dec 2, 2014 15:31:02 GMT -5
Thanks rogersch. I have now put an order in via the reserve list. I hope you are right.  Is there any way I can check where I am on the list and when 'the call' can be expected? Now ordered. No Bongo.  Tax will be added when it arrives in the UK, so can only estimate what that will be. Thanks again rogersch. I'm looking forward to it replacing my UMC-200, and that sounds terrific. Received last week. Some poor service from UPS, my end, but now happily installed. Some installation issues, but will raise on the correct thread. Very impressive sound, so far and great DAC. |
|
|
|
Post by eirik84 on Dec 3, 2014 4:03:45 GMT -5
Hi Guys Just checking the costs of shipping my wish lists (pair of the new XPA-1Ls ) to Canada and noticed at check-out.... duties and taxes are now payable at the receiving end, which is fine but does Bongo add a surprise brokerage fee like UPS or is that taken care of with the shipping arrangement with Emotiva? There are no surprise fees when you receive your shipment from Bongo. Our cart generates a landed cost for most countries at checkout now. So you say that all VAT and customs//taxes I had to pay here in Norway using UPS, is now included in the Bongo-price? So all I have to pay for the product to get it to my home is included in the cart? No extra bill from the Norwegian customs? |
|
|
|
Post by sharky on Dec 3, 2014 14:47:26 GMT -5
That is correct Eirik.
Forwarders with full landed cost service like Bongo or Borderlinx charge you all the taxes/customs in advance and add it to the shipping price so you don't have to pay anything in your own country.
|
|
|
|
Post by autocrat on Dec 3, 2014 16:39:25 GMT -5
That is correct Eirik. Forwarders with full landed cost service like Bongo or Borderlinx charge you all the taxes/customs in advance and add it to the shipping price so you don't have to pay anything in your own country. This means that, in Australia's case at least, Bongo are wearing an exchange rate exposure since if there is duty and/or GST payable it's levied at the exchange applicable when it landed, not when it was bought. But then again they're more than getting their fill with a 4% spread at purchase. Meanwhile, the backside continues to fall out of the AUD, meaning that the XMC-1 is now 11% more expensive than when I could have first ordered it. Oh well. |
|
|
|
Post by richardrc on Dec 3, 2014 23:07:19 GMT -5
That is correct Eirik. Forwarders with full landed cost service like Bongo or Borderlinx charge you all the taxes/customs in advance and add it to the shipping price so you don't have to pay anything in your own country. This means that, in Australia's case at least, Bongo are wearing an exchange rate exposure since if there is duty and/or GST payable it's levied at the exchange applicable when it landed, not when it was bought. But then again they're more than getting their fill with a 4% spread at purchase. Meanwhile, the backside continues to fall out of the AUD, meaning that the XMC-1 is now 11% more expensive than when I could have first ordered it. Oh well. I wouldn't think for a second that they would't try and recover any losses and pocket any gains given their greed. It has already been shown that you are better off using your own carrier. XMC-1 would set you back over $3K now. Luckily I purchased at $1.05 |
|
|
|
Post by Gary Cook on Dec 4, 2014 1:26:34 GMT -5
That is correct Eirik. Forwarders with full landed cost service like Bongo or Borderlinx charge you all the taxes/customs in advance and add it to the shipping price so you don't have to pay anything in your own country. This means that, in Australia's case at least, Bongo are wearing an exchange rate exposure since if there is duty and/or GST payable it's levied at the exchange applicable when it landed, not when it was bought. But then again they're more than getting their fill with a 4% spread at purchase. Meanwhile, the backside continues to fall out of the AUD, meaning that the XMC-1 is now 11% more expensive than when I could have first ordered it. Oh well. BTW, no duty on an XMC-1, made in the USA, Free Trade Agreement. GST though  Cheers Gary |
|
saurab
Seeker Of Truth
Posts: 6
|
Post by saurab on Dec 4, 2014 2:31:35 GMT -5
Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2.
I have paired them with Polk Lsim 707 and Velodyne sub.
Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do.
I have received a remote which is not working and do I need to pay to return to get new one?
Please suggest?
thanks
|
|
|
|
Post by ludi on Dec 4, 2014 3:07:11 GMT -5
Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2. I have paired them with Polk Lsim 707 and Velodyne sub. Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do. I have received a remote which is not working and do I need to pay to return to get new one? Please suggest? thanks Did you remove the battery protection in the remote? |
|
|
|
Post by eirik84 on Dec 4, 2014 3:51:20 GMT -5
That is correct Eirik. Forwarders with full landed cost service like Bongo or Borderlinx charge you all the taxes/customs in advance and add it to the shipping price so you don't have to pay anything in your own country. Thanks for answering. Actually it makes sense. If i take the productcost, adding shippingcost from reshipper, then 25% VAT and a custom-fee - then the total cost is just 10$ below what Bongo charges! This means that Bongo is just making it easier too se the total cost at checkout! And I dont need to make arrangements With a reshipper aswell - thanks Emotiva! Would be very pleased if Emotiva could verify what sharky said |
|
saurab
Seeker Of Truth
Posts: 6
|
Post by saurab on Dec 4, 2014 14:34:06 GMT -5
Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2. I have paired them with Polk Lsim 707 and Velodyne sub. Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do. I have received a remote which is not working and do I need to pay to return to get new one? Please suggest? thanks Did you remove the battery protection in the remote? Yes I did check and infact tried with different set of batteries as well but remote of XSP never remote. |
|
|
|
Post by Gary Cook on Dec 4, 2014 14:54:33 GMT -5
Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2. I have paired them with Polk Lsim 707 and Velodyne sub. Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do. I have received a remote which is not working and do I need to pay to return to get new one? Please suggest? thanks I suggest phoning Emotiva, if you are not comfortable speaking English then email. Cheers Gary |
|
|
|
Post by moko on Dec 4, 2014 18:10:19 GMT -5
Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2. I have paired them with Polk Lsim 707 and Velodyne sub. Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do. I have received a remote which is not working and do I need to pay to return to get new one? Please suggest? thanks i used to have that problem as well with my pre-1. fortunately it was a switched polarity because i misplace the batteries. just make sure the batteries are in correct polarity. |
|
saurab
Seeker Of Truth
Posts: 6
|
Post by saurab on Dec 5, 2014 14:25:55 GMT -5
Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2. I have paired them with Polk Lsim 707 and Velodyne sub. Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do. I have received a remote which is not working and do I need to pay to return to get new one? Please suggest? thanks i used to have that problem as well with my pre-1. fortunately it was a switched polarity because i misplace the batteries. just make sure the batteries are in correct polarity. Yes, I have double checked these things, including fresh pair of batteries. Nothing worked!  |
|
saurab
Seeker Of Truth
Posts: 6
|
Post by saurab on Dec 5, 2014 16:42:01 GMT -5
Yes, I have sent mails to both customer service & technical support of EMOTIVA, but strangely they never responded. I will call them and hope they resolve the issue. Hi, I have just bought stereo set-up from emotiva which includes XSP-1 & XPA-2. I have paired them with Polk Lsim 707 and Velodyne sub. Only glitch, XSP-1 remote not working just out of box? Now I am not sure what to do. I have received a remote which is not working and do I need to pay to return to get new one? Please suggest? thanks I suggest phoning Emotiva, if you are not comfortable speaking English then email. Cheers Gary |
|
saurab
Seeker Of Truth
Posts: 6
|
Post by saurab on Dec 8, 2014 13:28:54 GMT -5
So Emotiva support has responded and post some technical verifications, they have promised for replacement. This will definitely strengthen my trust on Emotiva |
|
|
|
Post by Gary Cook on Dec 8, 2014 18:08:17 GMT -5
Bugger, another of my regular suppliers in the US has switched to UPS What used to cost $180 is now $270 Cheers Gary |
|
|
|
Post by novisnick on Dec 8, 2014 18:42:57 GMT -5
Bugger, another of my regular suppliers in the US has switched to UPS What used to cost $180 is now $270 Cheers Gary Gary, can they just ship from UPS to FEDEX?  ?  Worth a try,,,,,he,,,,,he,,,,,he,,,,,,!!!!!! |
|
|
|
Post by Gary Cook on Dec 8, 2014 19:18:01 GMT -5
Bugger, another of my regular suppliers in the US has switched to UPS What used to cost $180 is now $270 Gary, can they just ship from UPS to FEDEX? ? Worth a try,,,,,he,,,,,he,,,,,he,,,,,,!!!!!! I've got lots of alternatives, friends in NYC & Chicago, re shippers, my sons partner works at FEDEX, etc. It's just a pain, negatively affects the buying experience when you have to make phone calls, call in favours and add to the risk of loss, theft or damage. Just because they swapped shipping companies that supposedly saves money but actually does exactly the reverse. Cheers Gary |
|
) to Canada and noticed at check-out.... duties and taxes are now payable at the receiving end, which is fine but does Bongo add a surprise brokerage fee like UPS or is that taken care of with the shipping arrangement with Emotiva?
Tax will be added when it arrives in the UK, so can only estimate what that will be. Thanks again rogersch. I'm looking forward to it replacing my UMC-200, and that sounds terrific.
