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Post by foggy1956 on Jan 23, 2018 22:12:05 GMT -5
A good number of customers bought the xmc-1 with its modular design and misnomer of timely upgrades feel they have not got what they bought into, i.e. timely upgrades Can’t argue with that sentiment. 😢 Actually, I bet Mark will!😊 |
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Post by Bonzo on Jan 23, 2018 22:20:24 GMT -5
That's bit narrow Mark, it's not like buying hamburger to consume now and buy another, different, hamburger tomorrow. Because today's processor decision affects us for years to come and to some extent we all rely on the manufacturer's product release timing. No, not "promises", but reasonable expectations surely, based on what they have said. But you would complain if they told you could get an F350 equivalent next month, then in 6 months, then in yet another 3 months and then sometime in the next 3 months. I think most people would complain, particularly Porsche buyers, they're a demanding lot.  Cheers Gary It seriously doesn't matter whether we're talking burgers or time travel machines, or if a company said they'd have one or the other or not. If they don't have what you need - go elsewhere. It's. Just. That. Simple. Same thing it the tariffs are too high were you live or...whatever...if they don't have it for the delivered price you want...just move on. Mark I spent 10 minutes typing a reply to this on my phone then lost it all before sending. Errrr. But anyway, I'll reply in full tomorrow hopefully. But I disagree totally with you post. Its not the same at all. |
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Post by Bonzo on Jan 23, 2018 22:30:24 GMT -5
That's bit narrow Mark, it's not like buying hamburger to consume now and buy another, different, hamburger tomorrow. Because today's processor decision affects us for years to come and to some extent we all rely on the manufacturer's product release timing. No, not "promises", but reasonable expectations surely, based on what they have said. But you would complain if they told you could get an F350 equivalent next month, then in 6 months, then in yet another 3 months and then sometime in the next 3 months. I think most people would complain, particularly Porsche buyers, they're a demanding lot. Cheers Gary It seriously doesn't matter whether we're talking burgers or time travel machines, or if a company said they'd have one or the other or not. If they don't have what you need - go elsewhere. It's. Just. That. Simple. Same thing it the tariffs are too high were you live or...whatever...if they don't have it for the delivered price you want...just move on. Mark Or simple is what I really meant to say. |
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Post by TyeDye on Jan 23, 2018 23:06:22 GMT -5
As for whether or not Emotiva has or ever will have what meets your needs - as they often say...if they don't have what you need, look elsewhere. That's bit narrow Mark, it's not like buying hamburger to consume now and buy another, different, hamburger tomorrow. Because today's processor decision affects us for years to come and to some extent we all rely on the manufacturer's product release timing. No, not "promises", but reasonable expectations surely, based on what they have said. But you would complain if they told you could get an F350 equivalent next month, then in 6 months, then in yet another 3 months and then sometime in the next 3 months. I think most people would complain, particularly Porsche buyers, they're a demanding lot. I am only asking for what they have promised ... I have emails from Lonnie that promises these items and Many of us bought XMC1's with the promise of the upgrades ..... No one is asking for something out of the blue. If you look at the XMC! decription........ in the product description it is in writing that these items will be available for everyone who has purchased an XMC1. ... lklenimj - If you dont know what your talking about, its better to stay out of the conversation. Cheers Gary |
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Post by TyeDye on Jan 23, 2018 23:10:57 GMT -5
It seriously doesn't matter whether we're talking burgers or time travel machines, or if a company said they'd have one or the other or not. If they don't have what you need - go elsewhere. It's. Just. That. Simple. Same thing it the tariffs are too high were you live or...whatever...if they don't have it for the delivered price you want...just move on. Mark Or simple is what I really meant to say. XMC 1's were bought with the promise from Emotiva that they would have upgrades for the XMC1 . .... Many people would not have bought these if not for the promise of upgrades. Again, Mark you do not understand the conversation so it would be best you just listen or do your research so you don't speak without knowledge. |
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Post by TyeDye on Jan 23, 2018 23:11:39 GMT -5
Can’t argue with that sentiment. 😢 Actually, I bet Mark will!😊 Thanks foggy !!! |
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Post by Gary Cook on Jan 24, 2018 2:32:33 GMT -5
I spent 10 minutes typing a reply to this on my phone then lost it all before sending. Errrr. I sympathise, it happens to me too  With what I know is going to be a long post I have learnt to post it a few times with a "to be continued", then when it's a complete post I sign off. Cheers Gary |
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Post by knecht on Jan 24, 2018 5:15:12 GMT -5
I too felt like I was missing something, so I brought over 7 audiophile friends (and a bartender) and did an AB comparison (2 of which put Emotiva and Marantz in the Low End Audio Market) out of the 7 friends one brought his Anthem AVM60. At 7.1 I felt the Marantz was better in audio and 5 heard no difference. Switching to Dolby Atmos all preferred the Marantz. All of them much preferred the Video from the Marantz. (4K HDR Video which is the issue.). When AB ing with the dolby atmos it was a toss up between the Marantz or Anthem. When ABing just Stereo all preformed well .... I preferred the XMC1 in stereo The Test was unfair due to Emotiva is 4 years behind the Tech curve. Everyone thought the bartender (my son) was the best part. I understand the RMC1 will be for special installs only, very limited production, and the XMC2 is available to mass market but not anytime soon How did you compare .... Emotiva does not have a similar product to the Marantz ..... Emotiva is more than a year behind in technology. If the AUDIO AND VIDEO UPGRADES EVER ARE AVAILABLE FOR MY XMC1 ...... I can do a proper AB comparison. If Emotiva pulls the one eyed willy again and dosent offer the upgrade I will never know because if I get burnt, I won't buy the XMC2 or the RMC1. Im rooting for Emotiva to get on board with staying current with technology I also recently bought and compared the Marantz 7704, 8802, and Anthem AVM60 to my XMC-1 and ended selling the XMC-1 and kept the AVM60. I was tired of waiting for promised upgrades so decided to move on. Actually, I have sold all my Emotiva gear in the last few months except the XPR-5 and couldn’t be happier. Don’t get me wrong, I like their products but missed timelines were enough for me to move on. |
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klinemj
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Post by klinemj on Jan 24, 2018 6:16:48 GMT -5
Can’t argue with that sentiment. 😢 Actually, I bet Mark will!😊 Actually - I will argue with the word "timely". Did Emotiva ever say the upgrades would be timely? I don't recall it. They said it would be modular so it could be upgraded. And, it has already seen an upgrade at this point. Just waiting on the next. TyeDye is going to do some research to see if there has been an upgrade yet.  Mark |
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Post by foggy1956 on Jan 24, 2018 9:15:17 GMT -5
Actually, I bet Mark will!😊 Actually - I will argue with the word "timely". Did Emotiva ever say the upgrades would be timely? I don't recall it. They said it would be modular so it could be upgraded. And, it has already seen an upgrade at this point. Just waiting on the next. TyeDye is going to do some research to see if there has been an upgrade yet. Mark Ohhhh, so they didn't mean timely upgrades, just that there would be a single one. Thanks for the clarification Mark, bet everybody feels better now that that pearl of wisdom has been bought forth😅 |
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Post by foggy1956 on Jan 24, 2018 9:35:19 GMT -5
Actually, I bet Mark will!😊 Actually - I will argue with the word "timely". Did Emotiva ever say the upgrades would be timely? I don't recall it. They said it would be modular so it could be upgraded. And, it has already seen an upgrade at this point. Just waiting on the next. TyeDye is going to do some research to see if there has been an upgrade yet. Mark Does this modular non timely piece of equipment offer a module for a vcr or maybe an eight track |
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Post by musicfan on Jan 24, 2018 9:47:44 GMT -5
i still am baffled by the..."if it doesnt have what you want...go elsewhere" stance....
there was a promise made a time of purchase...own up to it...stop all future releases...and concentrate on customers that ALREADY put out the money with an (at this time and date) empty promise...that should be priority #1...not coming out with updates to current lines of amplifiers just because,,,or coming out with new speakers and subs...those projects should be put on hold until what they promised comes to fruition....it seems they are spreading themselves WAY too thin
they are losing FUTURE business and by word of mouth (strongest form of advertising) they have THE worst reputation for failing when it comes to release dates....
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Post by deewan on Jan 24, 2018 10:23:27 GMT -5
i still am baffled by the..."if it doesnt have what you want...go elsewhere" stance.... there was a promise made a time of purchase...own up to it...stop all future releases...and concentrate on customers that ALREADY put out the money with an (at this time and date) empty promise...that should be priority #1...not coming out with updates to current lines of amplifiers just because,,,or coming out with new speakers and subs...those projects should be put on hold until what they promised comes to fruition....it seems they are spreading themselves WAY too thin they are losing FUTURE business and by word of mouth (strongest form of advertising) they have THE worst reputation for failing when it comes to release dates.... I understand the frustration of anyone who made a purchase based on what they felt was promised and hasn't happened yet. I understand musicfan believes Emotiva is losing future business because they have the worst reputation for missed release dates. However, anyone who purchased the XMC-1 for what it was the day it was released is likely still very happy with their purchase. For anyone who hasn't upgrade to 4K or have any plans to upgrade to overhead speakers, I'm guessing they still love their XMC-1 I also believe that a reputation for failing to hit release dates is not nearly as bad as a reputation for failing products, poor customer service and lack of warranty coverage or serviceability. Those are all areas I personally believe Emotiva exceeds expectations compared to the other companies who are bringing the latest features to market. I also believe that when a Emotiva is released their quality exceeds other companies. But that's my two cents. For anyone who feels they've been burnt by Emotiva I have the solution for you to avoid this pain again. It works for any product, from any company in any country. Buy products based on their released functionality and make purchases based on products that are currently available. It's a really simple solution. I'm sorry you feel misled by Emotiva and may have made a purchase based on what you think are empty promises. If you feel strong enough about the "lies" follow the suggestion above and you'll be happy. You may end up buying an Emotiva product or you may buy another brand. Either way you will be happy. |
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Post by musicfan on Jan 24, 2018 10:26:49 GMT -5
thats a fair response...thumbs up!
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klinemj
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Post by klinemj on Jan 24, 2018 12:50:13 GMT -5
Actually - I will argue with the word "timely". Did Emotiva ever say the upgrades would be timely? I don't recall it. They said it would be modular so it could be upgraded. And, it has already seen an upgrade at this point. Just waiting on the next. TyeDye is going to do some research to see if there has been an upgrade yet. Mark Ohhhh, so they didn't mean timely upgrades, just that there would be a single one. Thanks for the clarification Mark, bet everybody feels better now that that pearl of wisdom has been bought forth😅 In the version of English I learned, the word "timely" had no bearing on "how many" of something might be available. And, once again - where did Emotiva say the XMC-1 would have "timely" upgrades? I certainly don't recall ever seeing that term from Emotiva. Mark |
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Post by musicfan on Jan 24, 2018 12:57:04 GMT -5
Ohhhh, so they didn't mean timely upgrades, just that there would be a single one. Thanks for the clarification Mark, bet everybody feels better now that that pearl of wisdom has been bought forth😅 In the version of English I learned, the word "timely" had no bearing on "how many" of something might be available. And, once again - where did Emotiva say the XMC-1 would have "timely" upgrades? I certainly don't recall ever seeing that term from Emotiva. Mark really? going to revert to semantics? if you want to go there....nowhere did I see emotiva say the upgrades would ever cost money! so they should be free!! |
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klinemj
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Post by klinemj on Jan 24, 2018 13:02:53 GMT -5
In the version of English I learned, the word "timely" had no bearing on "how many" of something might be available. And, once again - where did Emotiva say the XMC-1 would have "timely" upgrades? I certainly don't recall ever seeing that term from Emotiva. Mark really? going to revert to semantics? if you want to go there....nowhere did I see emotiva say the upgrades would ever cost money! so they should be free!! foggydoggy made up the term and implied they were not living up to their word of "timely". I'm just asking him where he found that. On cost, it was clear from day one when they talked about upgrades that there would be a fee for them. The costs for the ones they have promised are also on the website. Mark |
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Post by monkumonku on Jan 24, 2018 13:04:12 GMT -5
Ohhhh, so they didn't mean timely upgrades, just that there would be a single one. Thanks for the clarification Mark, bet everybody feels better now that that pearl of wisdom has been bought forth😅 In the version of English I learned, the word "timely" had no bearing on "how many" of something might be available. And, once again - where did Emotiva say the XMC-1 would have "timely" upgrades? I certainly don't recall ever seeing that term from Emotiva. Mark Well long-time Lounge members know that I am a big Emo fan. But I have to say that while I don't recall anyone ever saying that there would be "timely" upgrades, don't you think when the modular upgrade feature was mentioned that it was necessarily implied they would be timely? Me, I am perfectly happy with my XMC-1 as purchased and don't need or want any of these upgrades. So whether or not they happen makes no difference to me. But for those who have been waiting, I don't think you can just say if you don't want to wait then buy something else. The XMC-1 is a product that you could say some people invested in because they were buying not only the existing product but the upgrade feature. In other words, they relied on the availability of these upgrades which I think a reasonable person would assume would be provided in a "timely" manner as part of what they were buying. Now as to the definition of "timely" I guess that is open to discussion, but I do feel that since the ability to upgrade in a modular manner was advertised along with other more concrete features of the product, that people were buying the whole package, present and future, not just what was on the unit at the time it was delivered. |
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Post by musicfan on Jan 24, 2018 13:12:47 GMT -5
they advertised it as the last pre/pro you will need for the next 15 years.....so maybe they meant in 15 years they will eventually catch up?
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Post by jcz06 on Jan 24, 2018 13:28:15 GMT -5
Unfortunately a lot of stuff they need is out of their hands.....I for one would rather wait on a processor like the RMC and for those saying it will be behind the curve when released isn't being very honest with themselves.....the only thing the 8805 will have on it is a bunch of legacy connections no one will use and subpar sound quality....
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