|
|
Post by Axis on Jun 4, 2017 11:43:18 GMT -5
I recommend for everyone to not buy this product from Emotiva and vote for something better with your wallet. As long as you guys keep buying this old tech crap Emotiva will keep selling it.
I do not blame Emotiva for the flawed chip and all the headaches it has caused since they used it with the UMC-1. They make money with it. I want them to make boat loads of money and improve there gear like the RMC-1. Everyone that has bought these products and complain have not done there research properly. I waited for the UMC-1 and watched what happen with it and decided within weeks to never buy a prepro with the cirrus chip. You guys say your smart and I do not get it.
|
|
|
|
Post by Boomzilla on Jun 4, 2017 16:47:06 GMT -5
Hi Axis - My conclusion is mostly different from yours. I'll post here when my review gets published on the Secrets site. Then we can discuss? Boomzilla |
|
|
|
Post by Axis on Jun 4, 2017 17:05:01 GMT -5
Hi Axis - My conclusion is mostly different from yours. I'll post here when my review gets published on the Secrets site. Then we can discuss? Boomzilla Absolutely Boom. No one should confuse my conclusion as you say with anything other than my opinion. I want a prepro that has zero complaints and not 5000 complaints. I will not buy these products but will accept the right for Emotiva to sell them. The Jerk's first job was guessing peoples weight for dime trinkets. He took in $15 and gave away 50 cents and when he was told that he figured out what profit is. Big Dan is not selling these prepros for anything other than profit. He lives with the complaints and that is his choice. He could build something better and not get as much profit but he chooses not to. I hate to see this be his standard and I say if people do not buy it then he may change it. The number one topic is about MC-700 issues. Real or not it does not speak well for Emotiva. |
|
|
|
Post by novisnick on Jun 4, 2017 17:12:38 GMT -5
Hi Axis - My conclusion is mostly different from yours. I'll post here when my review gets published on the Secrets site. Then we can discuss? Boomzilla Absolutely Boom. No one should confuse my conclusion as you say with anything other than my opinion. I want a prepro that has zero complaints and not 5000 complaints. I will not buy these products but will accept the right for Emotiva to sell them. The Jerk's first job was guessing peoples weight for dime trinkets. He took in $15 and gave away 50 cents and when he was told that he figured out what profit is. Big Dan is not selling these prepros for anything other than profit. He lives with the complaints and that is his choice. He could build something better and not get as much profit but he chooses not to. I hate to see this be his standard and I say if people do not buy it then he may change it. The number one topic is about MC-700 issues. Real or not it does not speak well for Emotiva.   |
|
|
|
Post by Axis on Jun 4, 2017 17:19:11 GMT -5
Absolutely Boom. No one should confuse my conclusion as you say with anything other than my opinion. I want a prepro that has zero complaints and not 5000 complaints. I will not buy these products but will accept the right for Emotiva to sell them. The Jerk's first job was guessing peoples weight for dime trinkets. He took in $15 and gave away 50 cents and when he was told that he figured out what profit is. Big Dan is not selling these prepros for anything other than profit. He lives with the complaints and that is his choice. He could build something better and not get as much profit but he chooses not to. I hate to see this be his standard and I say if people do not buy it then he may change it. The number one topic is about MC-700 issues. Real or not it does not speak well for Emotiva. An unnamed source told me the MC-700 was made by the Russians Nick. This is serious Nick and we should impeach Big Dan !  |
|
|
|
Post by novisnick on Jun 4, 2017 17:48:49 GMT -5
An unnamed source told me the MC-700 was made by the Russians Nick. This is serious Nick and we should impeach Big Dan ! Nyet  |
|
|
|
Post by rbk123 on Jun 4, 2017 21:26:37 GMT -5
Trim are temporary adjustments that aren't retained when u shut down. Parameters are in a different location in the menu and are retained. Hi rbk123. Thanks for responding. Yep, got that about the Trim settings. I may have this wrong but, contrary to what is written in the manual, there is no 'Parameters' page, not as a tab in the top menu (as is specified in the manual), nor in the sub-menus. There are a number of EQ adjustment pages (one for each of the EmoQ and Manual EQ profiles) and there is the Test Tone page. No page specifically for raising or lowering levels for each channel and retaining those settings. This has been mentioned in earlier posts and I think it was suggested that setting the levels in the Test Tones achieved the same result. I would test it but I am away from home at the moment. Sorry, I thought you were referring the Manual_EQ profiles you could set up and retain in the Auto/EQ section when you were talking parameters, but yes, the Test Tones you found will do the same as Trim and be retained (which I'm glad to see you've gotten to work already). Apologies for the delay as well but was out of town. Only 6 months since Dan promised the new manual, so obviously their resources haven't worked their way down the priority list to it yet. |
|
|
|
Post by adaboy on Jun 4, 2017 21:37:14 GMT -5
I recommend for everyone to not buy this product from Emotiva and vote for something better with your wallet. As long as you guys keep buying this old tech crap Emotiva will keep selling it. I do not blame Emotiva for the flawed chip and all the headaches it has caused since they used it with the UMC-1. They make money with it. I want them to make boat loads of money and improve there gear like the RMC-1. Everyone that has bought these products and complain have not done there research properly. I waited for the UMC-1 and watched what happen with it and decided within weeks to never buy a prepro with the cirrus chip. You guys say your smart and I do not get it. Axis, I saw this and wanted to check to make sure that you are okay and not having a medical emergency? I agree with you and came to this conclusion long ago but to herw it from you Emo's now number 2 cheerleader? Nick took 1st prize now lol. In all seriousness I can't believe this is what they put out and you're right it's like the number one trending topic. Big Dan is being a real capitalist jerk with this product, but hey I can't blame him as people are tripping over themselves to buy it for the "great sound" of popping and clicking lol. Different company from how they used to be overall but not gonna dog his hustle. |
|
|
|
Post by algreen345 on Jun 4, 2017 22:01:36 GMT -5
I bought a UMC-1 when it first came out many years ago. It had problems and I was mad at the time. I flamed Emotiva on this board a few times for releasing a product they beta tested on users. At the time, I urged Emotiva to open up their development process and partner with customers to test pre-production units and work out problems and bugs before they released new products. Yeah, they didn't do that. Small companies like Emotiva sell on hype, and open and transparent beta test groups reduce hype. It also requires a different management culture, and all companies struggle with adopting different management cultures. So they do what they do.
But, I enjoyed the UMC-1 for the past few years. It has audio dropouts. Volume disappears when I switch channels to CNN. Sometimes the audio sounds kind of flat with music and all of a sudden the little thing springs to life and the music flows out of the system with a grace and beauty which is wonderful. I'm sure there are better pre/pro's for more money. But I liked mine.
I thought about buying the MC-700, but I know Emotiva doesn't do well with new technologies like 4K. So I picked up a UMC-200 used. No audio dropouts. Sounds great. My needs are simple.
For 20 years, I've been traveling the world. 60 countries. 500+ cities. People always ask me. Which country/city do you like best. There is no best. Every place has it's own charms and no place is perfect. Even places I love, like New York, and Copenhagen, and Namibia, have fantastic charms and some really ugly warts.
That's Emotiva. Fantastic charms and some damn ugly warts I wish they'd get rid of. But they won't. Its in their nature.
We all can live with it and enjoy the charms of what they make or get ugly and complain about the warts. But it's not going to change the company.
|
|
mazza
Minor Hero
Posts: 10 
|
Post by mazza on Jun 5, 2017 6:45:50 GMT -5
I too owned and grew to love my UMC-1.
I could live with its warts but it died twice in just over 5 years of ownership. The first time Emotiva was great and sent me a new board completely free of charge all the way to Western Australia. The second time it went bad just outside of its 5 year warranty and Emotiva wouldn't, most likely couldn't help.
Internet direct in the USA with free shipping and 30 day returns is simply an amazing privelage that it seems many take for granted. My UMC-1 cost $220 to ship to me down under. Warranty is somewhat of an abstract thing. If I had to return a unit it would be cheaper to simply bin it and start again.
Which brings be me to my point. I'm rooting for Emo to build great gear at reasonable prices that's reliable and just works, like it should. And I'd really like to cash a in my UMC-1 voucher on a a new pre/pro. I read these forums closely to understand if that's what I'm likely to receive. So thankyou all for sharing your experiences.
I think I might just wait and see if Emo can mature the MC700 into the product we all hope it can and should be.
So to everyone and especially Emotiva keep up the good work.
|
|
|
|
Post by Boomzilla on Jun 5, 2017 8:30:37 GMT -5
..He lives with the complaints and that is his choice. He could build something better and not get as much profit but he chooses not to... Hi again, Axis - Realistically, I seriously doubt that Emotiva has chosen to live with complaints. They wanted the MC-700 to be perfect, and engineered it to the best of their ability to be exactly that. I don't think that the shortcomings are related to profit. If the issues could be fixed, they would be. And it's quite possible that they will be fixed with future firmware updates. I won't defend a product that doesn't work properly, but I will comment, in passing, that there is NO other audio component with the complexity of an AV processor. This isn't a hand-wired Dynaco PAS tube-preamp; there are 100x the number of discreet components, and a large number of those are integrated circuits, themselves. So it's fair to be miffed if your component doesn't work perfectly, but I don't think that it's fair to accuse the manufacturer of deliberately selling a flawed component for greater profit. The previous comment is not specific to just Emotiva, either. Cordially - Boom |
|
|
|
Post by GTPlus on Jun 5, 2017 8:31:46 GMT -5
I agree..... And part of the issue is that not everyone follows the standards. To put it bluntly, we test our equipment to comply with the standards, and to work well with other equipment that ALSO complies with the standards. However, sometimes we don't handle dealing with other equipment that FAILS to follow the standards as well as some other people do. A company like Marantz or Denon can afford to spend a lot of extra money to ensure that their equipment also works well with other equipment that DOESN'T comply with the standards. Unfortunately, in many cases, that means that they've had to spend money doing that which could have been used somewhere else - perhaps to improve the SOUND QUALITY. A lot of PS4's have been sold. And they are also pretty well known to have a lot of (various) problems. It would be nice if we had the time and budget to redesign our equipment to ignore or compensate for their problems. As it is, when we hear about common problems, we do our best to sort them out. (And, of course, we always try to make the sort of improvements that will make our equipment less sensitive to problems from outside.) Unfortunately, HDMI technology in general is fussier than previous types of connections, which makes issues both more likely to occur and often a lot more complicated to solve. Quick qualifier before I respond. I really do admire that you and others from Emotiva actively participate in discussions with us here on the public forum. It shows a commitment to your customers and give transparency to many things that would not normally be seen by the general public. This is very much appreciated and one of the reasons I am an Emotiva customer. With that said, I am little concerned that the general response for many of the concerns posted here is that it must be our other equipment. I came from a UMC-1, not Denon or Marantz, and it seemed to play LPCM from my PS4 ok. Also if the MC-700 were to play LPCM correctly I wouldn't even know or care much about the loud buzz if gives when switching to Dolby. I got a quick chance to play around this weekend. I noticed the noise comes before it is muted. Once I change to DD from LPCM it makes the white noise buzz, then it is muted for a second or so. Is it just muting too late? Is this truly just a characteristic of the Cirrus chip? If so, I too will probably avoid this chip in the future. How long till the Emersa?  |
|
|
|
Post by rbk123 on Jun 5, 2017 8:53:25 GMT -5
but hey I can't blame him as people are tripping over themselves to buy it for the "great sound" of popping and clicking lol. Mine has great sound with no popping/clicking. It has other warts though, but performs well enough for *me* that I can tolerate the warts mine has. However, everyone has to decide that for themselves - and Axis is right: voting with their wallets will ultimately decide the MC and future MC's fate. |
|
|
|
Post by harlan on Jun 5, 2017 9:24:01 GMT -5
I guess the concerns I expreesed early on are not the minority view anymore. For tbose posting "Fake News" memes, that's pretty rude.
The MC700 has issues period and Emo is very quick to blame other manufacturer products. Isn't the job of a prepro to be an interface?
Emo should decide whether they should be in the business of building it right (albeit more expensive) or selling it honestly.
BTW....Big Dan, where is the manual you promised we'd have months ago?
|
|
|
|
Post by jolaca on Jun 5, 2017 9:46:15 GMT -5
but hey I can't blame him as people are tripping over themselves to buy it for the "great sound" of popping and clicking lol. Mine has great sound with no popping/clicking. I'm glad to hear I'm not the only one enjoying great sound quality and no popping issues!! 😁😁 |
|
|
|
Post by novisnick on Jun 5, 2017 9:57:11 GMT -5
I guess the concerns I expreesed early on are not the minority view anymore. For tbose posting "Fake News" memes, that's pretty rude. The MC700 has issues period and Emo is very quick to blame other manufacturer products. Isn't the job of a prepro to be an interface? Emo should decide whether they should be in the business of building it right (albeit more expensive) or selling it honestly. BTW....Big Dan, where is the manual you promised we'd have months ago? I DO realize their are more then a few that have issues with the MC-700, I was not making light of your/their problems. I was having a continuous conversation in open forum with another member. The "Fake News" followed by a laughing smilie face should have indicated I had no intention of belittling some else's plight. Vote with your dollars? We all do that! I own and have owned more Emotiva gear than Id admit to the Mrs. Big Dan and Co. aren't in business to piss people off! Nobody is or lasts long that does. Stuff happens, everyone konws that. Returning any piece of gear within 30 days is fair. Don't believe in a promise, return it! No sweat. Too late to return and you want to? You've choosen poorly, what can I say! That sucks! Ive been here for some time now, some things ive liked and others not so much but Ive never known Team Emotiva to intentionally screw anybody over. Im seeing some of this in a few posts, if not overtly it just sounds that way to me. If thats what they're doing then they won't be selling anything very long. Sorry you took offense of my post. Im not built that way, im a peace maker God help e! Good luck. |
|
|
|
Post by harlan on Jun 5, 2017 10:24:46 GMT -5
Novisnick,
Thanks for the clarificcation. My experience on this board has been apologists coming by to negate or belittle the actual experience of others. Im glad to hear that wasnt your intention.
To be fair, I am not having as many issues as some but as others have said, it still has its warts. I have been into AV for nearly 40 years and my experience with MC700 is unique. It sounds great as does my PE receiver but without all of the hiccups.
In my opinion, Emo should re evaluate how it brings products to market and how it defines customer service. In my opinion and experience, there is a lot of room for improvement in both regards. The performance of my LPA amp and phono amp is outstanding. The performance of my MC700 is marginal over all. Just good enough to not return it, but not good enough to recommend it.
|
|
|
|
Post by novisnick on Jun 5, 2017 10:42:51 GMT -5
Novisnick, Thanks for the clarificcation. My experience on this board has been apologists coming by to negate or belittle the actual experience of others. Im glad to hear that wasnt your intention. To be fair, I am not having as many issues as some but as others have said, it still has its warts. I have been into AV for nearly 40 years and my experience with MC700 is unique. It sounds great as does my PE receiver but without all of the hiccups. In my opinion, Emo should re evaluate how it brings products to market and how it defines customer service. In my opinion and experience, there is a lot of room for improvement in both regards. The performance of my LPA amp and phono amp is outstanding. The performance of my MC700 is marginal over all. Just good enough to not return it, but not good enough to recommend it. I hear ya brotha, hopefully Emo will figure out the warts in this unit. The XMC-1, which I know is NOT in the same level on so many issues did come with a wart or two for some users. By now most of them are gone and the unit punches WAY above its price. Also, Ive had nothing but great service from them. Example, call to Emo needed someone in engineering, they transferred the call, another call to Yamaha USA and they needed a next step responder, Im still waiting a week later. Usually Yamaha isn't like that but it happens. Emotiva? Im sure it happens, just not to me yet. Making no excuses but I haven't fallen off the Emo Wagon yet. Keep jammin, I honestly don't think they just said "screw it!" |
|
KeithL
Administrator 
Posts: 10,261
|
Post by KeithL on Jun 5, 2017 10:49:56 GMT -5
The short answer is that we're talking about interactions between very complex systems, and we do our best to get everything to work perfectly together, but we don't always succeed 100%. That means that, whenever we become aware of an issue that's being experienced by a bunch of customers, we do our best to fix it. However, if it's something that only seems to be experienced by one or two customers, and it seems to be due to another piece of equipment not complying with the standard, we may not be able to do much about it. It's a lot easier to get things to work according to the standard than it is to second guess how other people will diverge from the standard and compensate for their variations... (And, yes, to be honest, if we sold a million MC-700's, we'd have more resources to dedicate to making sure it works well with every other device out there.) And, yes, a lot of that DSP functionality is inside the Cirrus DSP chip - and we don't have access to modify the internal DSP code (we can access it in various ways, and with various options, but we cannot rewrite it). The Cirrus chip we use behaves in certain unique ways, and the entire FAMILY of Cirrus chips behaves in certain unique ways. (There are only a few choices; mainly from Texas Instruments and Cirrus.) The MC-700 does a lot of things a lot better than the UMC-1 ... but it's still possible that the UMC-1 is more tolerant of certain specific things than the MC-700. The Emersa products are still on the way; they have been delayed a bit (we gave priority to the BasX line due to demand). We expect the Emersa line to be available right around the end of this year. I agree..... And part of the issue is that not everyone follows the standards. To put it bluntly, we test our equipment to comply with the standards, and to work well with other equipment that ALSO complies with the standards. However, sometimes we don't handle dealing with other equipment that FAILS to follow the standards as well as some other people do. A company like Marantz or Denon can afford to spend a lot of extra money to ensure that their equipment also works well with other equipment that DOESN'T comply with the standards. Unfortunately, in many cases, that means that they've had to spend money doing that which could have been used somewhere else - perhaps to improve the SOUND QUALITY. A lot of PS4's have been sold. And they are also pretty well known to have a lot of (various) problems. It would be nice if we had the time and budget to redesign our equipment to ignore or compensate for their problems. As it is, when we hear about common problems, we do our best to sort them out. (And, of course, we always try to make the sort of improvements that will make our equipment less sensitive to problems from outside.) Unfortunately, HDMI technology in general is fussier than previous types of connections, which makes issues both more likely to occur and often a lot more complicated to solve. Quick qualifier before I respond. I really do admire that you and others from Emotiva actively participate in discussions with us here on the public forum. It shows a commitment to your customers and give transparency to many things that would not normally be seen by the general public. This is very much appreciated and one of the reasons I am an Emotiva customer. With that said, I am little concerned that the general response for many of the concerns posted here is that it must be our other equipment. I came from a UMC-1, not Denon or Marantz, and it seemed to play LPCM from my PS4 ok. Also if the MC-700 were to play LPCM correctly I wouldn't even know or care much about the loud buzz if gives when switching to Dolby. I got a quick chance to play around this weekend. I noticed the noise comes before it is muted. Once I change to DD from LPCM it makes the white noise buzz, then it is muted for a second or so. Is it just muting too late? Is this truly just a characteristic of the Cirrus chip? If so, I too will probably avoid this chip in the future. How long till the Emersa? |
|
KeithL
Administrator
Posts: 10,261
|
Post by KeithL on Jun 5, 2017 11:02:04 GMT -5
We agree entirely. (... and DO remember that not everyone has the same priorities.) We think the MC-700 is an excellent deal for its price, but we agree that the XMC-1 is a lot better. (And the RMC-1 will be even better.  ) I recommend for everyone to not buy this product from Emotiva and vote for something better with your wallet. As long as you guys keep buying this old tech crap Emotiva will keep selling it. I do not blame Emotiva for the flawed chip and all the headaches it has caused since they used it with the UMC-1. They make money with it. I want them to make boat loads of money and improve there gear like the RMC-1. Everyone that has bought these products and complain have not done there research properly. I waited for the UMC-1 and watched what happen with it and decided within weeks to never buy a prepro with the cirrus chip. You guys say your smart and I do not get it. |
|
)