richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 890
|
Post by richb on Feb 27, 2019 16:35:44 GMT -5
ARC does work with my LG C7. roadrebel consider contacting Emotiva support and see if they can help. - Rich |
|
doc1963
Emo VIPs 
Posts: 5,024
Member is Online
|
Post by doc1963 on Feb 27, 2019 16:53:43 GMT -5
ARC does work with my LG C7. roadrebel consider contacting Emotiva support and see if they can help. - Rich That's good to hear Rich and I agree that contacting support is the right way to go. Since you have ARC working on your C7, I'm now even more convinced (since I get no CEC functionality whatsoever) that there's a hardware problem with my XMC-1 that goes deeper than the v3 board. I think I'll have to send mine in and let them peek under the hood before the warranty expires...  |
|
cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,033
|
Post by cawgijoe on Feb 27, 2019 18:07:11 GMT -5
Wanted to update about my no sound and/or video issue.
My XMC-1 has been stable for the last three weeks or so. However, I discovered something new. It’s probably been there all along, but I just noticed it.
When I turn on the system, the center channel does not come on. To fix it I have to toggle between Dirac and Preset 1 and 2 and back to Dirac. The center channel comes back on.
|
|
|
|
Post by wilburthegoose on Feb 27, 2019 18:20:00 GMT -5
cawgijoe - that's odd - what's your amplifier configuration?
|
|
|
|
Post by roadrebel on Feb 27, 2019 18:24:11 GMT -5
ARC does work with my LG C7. roadrebel consider contacting Emotiva support and see if they can help. - Rich Thanks for the reply Rich, Do you have any tips? Do I have something wrong in my setup and how I am trying to do it? I did shoot support an email Phil |
|
scruff
Seeker Of Truth
Posts: 5 
|
Post by scruff on Feb 27, 2019 19:02:35 GMT -5
Wanted to update about my no sound and/or video issue. My XMC-1 has been stable for the last three weeks or so. However, I discovered something new. It’s probably been there all along, but I just noticed it. When I turn on the system, the center channel does not come on. To fix it I have to toggle between Dirac and Preset 1 and 2 and back to Dirac. The center channel comes back on. I have had the same thing happen. With DirectTV (non-4k) selected. It defaults to Stereo...If I change to Preset 1 and then back to DIRAC....bam, CC is back and reports as PLII2x Music on display. |
|
richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 890
|
Post by richb on Feb 27, 2019 20:06:31 GMT -5
ARC does work with my LG C7. roadrebel consider contacting Emotiva support and see if they can help. - Rich Thanks for the reply Rich, Do you have any tips? Do I have something wrong in my setup and how I am trying to do it? I did shoot support an email Phil The other posts verifying the CEC is enabled on the LG and XMC-1 should work. No of the advanced CEC settings need to be selected. That's what I am doing. - Rich |
|
cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,033
|
Post by cawgijoe on Feb 27, 2019 20:52:30 GMT -5
cawgijoe - that's odd - what's your amplifier configuration? XPA-5 |
|
cawgijoe
Emo VIPs
"When you come to a fork in the road, take it." - Yogi Berra
Posts: 5,033
|
Post by cawgijoe on Feb 27, 2019 20:53:50 GMT -5
Wanted to update about my no sound and/or video issue. My XMC-1 has been stable for the last three weeks or so. However, I discovered something new. It’s probably been there all along, but I just noticed it. When I turn on the system, the center channel does not come on. To fix it I have to toggle between Dirac and Preset 1 and 2 and back to Dirac. The center channel comes back on. I have had the same thing happen. With DirectTV (non-4k) selected. It defaults to Stereo...If I change to Preset 1 and then back to DIRAC....bam, CC is back and reports as PLII2x Music on display. Happens with Directv and Apple TV 4k. Same as what you see. |
|
doc1963
Emo VIPs
Posts: 5,024
Member is Online
|
Post by doc1963 on Feb 28, 2019 0:25:55 GMT -5
Thanks to both richb and denali for reminding me of the internal "loopback" test found HERE, I now know the reason why I cannot get ARC to work on "my" XMC-1...  I ran the test at least a dozen times both connected and disconnected from my system. Neither the "MSP430" (I don't know what that is) or "CEC" ever passed the test. I guess it's time for a trip back to Franklin before the warranty expires... |
|
|
|
Post by sgracing on Feb 28, 2019 7:10:33 GMT -5
Thanks to both richb and denali for reminding me of the internal "loopback" test found HERE, I now know the reason why I cannot get ARC to work on "my" XMC-1... View AttachmentI ran the test at least a dozen times both connected and disconnected from my system. Neither the "MSP430" (I don't know what that is) or "CEC" ever passed the test. I guess it's time for a trip back to Franklin before the warranty expires... Looks just like my issue , you need to have them send you a V3 board with CEC and ARC turned on. Emotiva didn't activate this feature ! Still waiting for a fix for audio lock on at start up. Haven't heard anything yet on the 5.4.2 firmware ! |
|
|
|
Post by wilburthegoose on Feb 28, 2019 7:14:37 GMT -5
sgracing - I think you're onto something. My CEC worked before the V3 board, but doesn't now. I e-mailed Emotiva support, and they gave some suggestions that didn't work (they made no sense to me, but I tried them anyway - power off the TV and the XMC-1, unselect/reselect CEC)
|
|
|
|
Post by sgracing on Feb 28, 2019 7:27:36 GMT -5
sgracing - I think you're onto something. My CEC worked before the V3 board, but doesn't now. I e-mailed Emotiva support, and they gave some suggestions that didn't work (they made no sense to me, but I tried them anyway - power off the TV and the XMC-1, unselect/reselect CEC) wilburthegoose it appears that Emotiva and others in this thread don't want anything to do with CEC and ARC . Not sure why but they must know something we don't. Lol I use ARC every day. I stream all formats with my Sony including hi res audio .. Qobuz,Tidal, Spotify ECT .. Through ARC. |
|
|
|
Post by wilburthegoose on Feb 28, 2019 10:42:40 GMT -5
All I'm trying to do is have my LG TV remote control the XMC-1 volume. It worked once, but not since the v3 board.
|
|
|
|
Post by roadrebel on Feb 28, 2019 12:15:03 GMT -5
Thanks to both richb and denali for reminding me of the internal "loopback" test found HERE, I now know the reason why I cannot get ARC to work on "my" XMC-1... View AttachmentI ran the test at least a dozen times both connected and disconnected from my system. Neither the "MSP430" (I don't know what that is) or "CEC" ever passed the test. I guess it's time for a trip back to Franklin before the warranty expires... Well, this is interesting on my new V3... I guess I can quit wasting my time testing more cables and configs. Attachments:
|
|
doc1963
Emo VIPs
Posts: 5,024
Member is Online
|
Post by doc1963 on Feb 28, 2019 12:29:31 GMT -5
Thanks to both richb and denali for reminding me of the internal "loopback" test found HERE, I now know the reason why I cannot get ARC to work on "my" XMC-1... View AttachmentI ran the test at least a dozen times both connected and disconnected from my system. Neither the "MSP430" (I don't know what that is) or "CEC" ever passed the test. I guess it's time for a trip back to Franklin before the warranty expires... Well, this is interesting on my new V3... I guess I can quit wasting my time testing more cables and configs. Seems so... I was also informed that you should wait two minutes after entering the test screen before you perform any of the tests. Doing this allows enough time for the system to fully bootup. KeithL doesn't mention that. If your results mirror mine, your ECC-1 loopback will pass, but the other two will still fail. I assume the failure of the CEC loopback is the root cause of our problems. I have emailed support and included the photo of my test results. I'm still waiting for a response. |
|
|
|
Post by roadrebel on Feb 28, 2019 14:04:34 GMT -5
Well, this is interesting on my new V3... I guess I can quit wasting my time testing more cables and configs. Seems so... I was also informed that you should wait two minutes after entering the test screen before you perform any of the tests. Doing this allows enough time for the system to fully bootup. KeithL doesn't mention that. If your results mirror mine, your ECC-1 loopback will pass, but the other two will still fail. I assume the failure of the CEC loopback is the root cause of our problems. I have emailed support and included the photo of my test results. I'm still waiting for a response. e Yup, you are correct! Reran the test with the delay and the EEC-1 pass but the others still fail. I still have not heard from Emotiva yet via the V3 support email but I am sure they will ask to check it. Phil |
|
|
|
Post by krauley on Feb 28, 2019 14:08:19 GMT -5
The post by Keith was before the v3 board was released, maybe the new board isn't compatible with the test?
|
|
KeithL
Administrator 
Posts: 10,273
|
Post by KeithL on Feb 28, 2019 14:19:42 GMT -5
Once you wait a while the CEC test should pass - and, if not, you probably have a bad CEC chip. At least one of the others will never pass unless you have a special test cable - which you don't have - connected.
Seems so... I was also informed that you should wait two minutes after entering the test screen before you perform any of the tests. Doing this allows enough time for the system to fully bootup. KeithL doesn't mention that. If your results mirror mine, your ECC-1 loopback will pass, but the other two will still fail. I assume the failure of the CEC loopback is the root cause of our problems. I have emailed support and included the photo of my test results. I'm still waiting for a response. e Yup, you are correct! Reran the test with the delay and the EEC-1 pass but the others still fail. I still have not heard from Emotiva yet via the V3 support email but I am sure they will ask to check it. Phil |
|
|
|
Post by wilburthegoose on Feb 28, 2019 14:27:46 GMT -5
Keith - is the CEC chip on the V3 board? Mine had been working until I did the swap.
|
|
