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Post by wilburthegoose on Jun 22, 2018 18:45:09 GMT -5
After spending more time with my new toy:
1. My Roku Ultra is sending HDR thru the XMC-1 to my LG TV, but the Roku is complaining that my setup isn't HDR capable. It only works when I force HDR. This was corrected with 5.1 beta firmware that Lonnie was gracious enough to e-mail
2. HLG HDR from DirecTV is not working. The XMC-1 front panel shows HLG in the bottom right, but the TV's picture goes blank and I get no audit. I am 100% certain I have certified HDR HDMI cables.
Also sending to v3support@emotiva.com
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Post by melm on Jun 22, 2018 18:55:54 GMT -5
I'm seeing that too... when I switch to the DirecTV 4K channel my picture goes black. Odd.. will report to Emo.
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Post by multicore on Jun 22, 2018 19:06:05 GMT -5
I still had a glitch that I cannot explain. First thing I did was set the low power mode and then saved my settings. I then doubled check that I was in low power mode. I then installed the 5.0 FW and watched as my XMC-1 shut down, and rebooted to give the "err: init HDSB82" error message. I shut it down by throwing the power switch in the back and proceeded to install the new board w/o a hitch. You got the error because you rebooted after installing the v5.0 firmware with the V1 HDMI 1.4b board still hooked up. You should have turned off the "Rocker Switch" on the back side of the XMC-1 when the front power button turned amber. Then removed the old HDMI board, replaced it with the new V3 board, and then turned the "Rocker Switch" back on, and when the front power button lit back up amber, turn it on. Turning it on at the point you did, the new firmware was expecting the new hardware, ie: V3 board, to be installed and when it wasn't it gave you the error because the old V1 board was still installed and couldn't load it. Nope, that is not the case, I did not reboot the XMC-1, it did it all on its own. I never hit the power button (I was sitting in my lounge chair watching). Before I had a chance to hit the rocker, the XMC-1 was powering on all by itself. After the HW install reboot, and FW re-install, once again it powered on all by itself. I read the directions and this thread very carefully and I am very sure of the sequence of events since I was specifically looking for the XMC NOT to power on. The mystery to me is how the XMC reset the power mode to video standby. I am sure of this since the saved settings has low power mode (saved just before FW update). |
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Post by wilburthegoose on Jun 22, 2018 19:24:16 GMT -5
By the way, where is the option to change the front panel display from "info" to bitstream or the other choices?
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Post by doc1963 on Jun 22, 2018 19:25:21 GMT -5
Well... I've spent the better part of the day trying to resolve why I stopped getting HDR support "after" re-flashing the firmware. I've done everything that I can think of doing up to, and including, flashing the firmware for a third time. Nothing has changed. As I stated in an earlier post, I had full support for SDR, HDR and Dolby Vision initially, but could not receive anything but the "core" audio from any title played from any source. Re-flashing the firmware fixed that problem, but broke HDR. The odd thing is that I still get Dolby Vision. Really scratching my head here...Pull the XMC-1 out of the system, everything works as expected. Put the AV7703 back into the system, everything still works as expected. Put the XMC-1 back in the system, no HDR. Looking at both issues, the only thing that makes sense is that this has to be some sort of " botched" EDID information being broadcast by my XMC-1. I'm in no big hurry to put my XMC-1 " back in the closet", but I'm all fresh out of ideas. I've sent a full report back to support and will wait for their suggestions. Do you have a way to check what your TV is getting? Is it 8 bit RGB like I'm seeing? Sorry to get back to you later than I had hoped to, but yes, since my XMC-1 was telling the 203 that it did't like HDR, the 203 was converting all HDR to SDR and sending it out at 2160P using the BT.709 standard RGB colorspace @ 8bits. The XMC-1 confirmed that it was receiving 2160P/24 8bit RGB 4:4:4. Since the TV's input information doesn't get granular enough, it simply states 2160P and calls it a day. Since the 203 and XMC-1 are in agreement, we'll comfortably assume that's what the TV is getting. Glad to see that Lonnie is taking care of you. I can guarantee that you'll have a working solution shortly...  |
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Post by wilburthegoose on Jun 22, 2018 19:27:19 GMT -5
I too got a copy of the 5.1 beta firmware, and it really cleared up my Roku issues. Amazing customer service!
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Post by enricoclaudio on Jun 22, 2018 19:30:58 GMT -5
I too got a copy of the 5.1 beta firmware, and it really cleared up my Roku issues. Amazing customer service! Yep, V5.1 is a huge improvement for HDR. It resolved all my HDR issues. Still have glitches over DV but in my case I think is due the 50' Monoprice HOSS active HDMI cable I'm using to test the XMC-1 with my bedroom TV (Sony X930E). |
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Post by doc1963 on Jun 22, 2018 19:35:37 GMT -5
Hahahaha... Well, since you guys already spilled the beans, I got a copy of the beta firmware too. Everything is now working perfectly in my setup. Now the 7703 gets to spend some time in the closet... |
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Post by socketman on Jun 22, 2018 19:38:45 GMT -5
Just a heads up here. Should you be using an active HDMI cable and if you run into any problems, you can get a HDMI 5V Injector from a number of companies that will power the cable from the USB out on the processor. Just and FYI Lonnie This is a side-track from the v3 discussion, but your post got me to look at these and led me to a question. I have an XMC-1 with the original HDMI board (the 1.4, IIRC), and one of my HDMI inputs to the XMC-1 is a PC. If I switch inputs from the PC to another source that uses an HDMI input and leave the PC on - when I switch back to the PC, the XMC-1 does not show the PC's video. If I switch the PC into standby and then back onto full power (which I can do from my wireless keyboard), the PC video returns. Someone said that was because the PC stops sending a signal to the XMC-1 if the XMC-1 is not looking to the HDMI input from the PC. I was wondering...if I used one of the 5v injectors between the PC and the XMC-1, would that always ensure that the XMC-1 is "seeing" a current from the PC so it always assumes it's an active connection (and therefore avoid the need to cycle the PC into and out of standby mode)? Thanks and sorry for the side-track! And, by the way - congratulations on getting the V3 board done and out there! Mark look for a program called HDMION and you run it as a task , it works for me since i use my xbox360 with window media center to stream movies. |
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Post by number8 on Jun 22, 2018 20:58:03 GMT -5
I too got a copy of the 5.1 beta firmware, and it really cleared up my Roku issues. Amazing customer service! Yep, V5.1 is a huge improvement for HDR. It resolved all my HDR issues. Still have glitches over DV but in my case I think is due the 50' Monoprice HOSS active HDMI cable I'm using to test the XMC-1 with my bedroom TV (Sony X930E). Just to make sure I fully understand could you kindly let me know what DV stands for? Thank you |
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Post by enricoclaudio on Jun 22, 2018 21:06:14 GMT -5
Yep, V5.1 is a huge improvement for HDR. It resolved all my HDR issues. Still have glitches over DV but in my case I think is due the 50' Monoprice HOSS active HDMI cable I'm using to test the XMC-1 with my bedroom TV (Sony X930E). Just to make sure I fully understand could you kindly let me know what DV stands for? Thank you Dolby Vision (DV) |
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KeithL
Administrator 
Posts: 10,261
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Post by KeithL on Jun 22, 2018 22:11:37 GMT -5
I wanted to provide a little extra information for those of you who are obsessed dedicated enough to be updating their XMC-1 on a Friday night.1) I've seen a few mentions of the error message "Error HDSB82" occurring after the firmware portion of the update was performed. This error occurs if your XMC-1 attempts to start up with the updated firmware before the new HDMIv3 hardware is installed (it indicates that the firmware cannot find the board). FIRST, note that this isn't really a problem! Simply shut down your XMC-1 using the rear panel power switch, install the new HDMIv3 board, and restart normally. In principle, this shouldn't happen if you followed the instructions exactly - because the XMC-1 should shut down after the firmware update completes. However, we have recieved reports of its happening a few times.... and I have a few ideas about why. When you make changes to the configuration of the XMC-1 in the Setup Menu, most of those changes don't take effect until you exit the Menu. This means that, if your XMC-1 is set to High Power Standby, and you set it to Low Power Standby, the change won't take effect until you exit the Menu. So, if you change the Standby Mode, then go straight to Update Firmware, without exiting the Menu first, you will really still be set to High Power Standby. Then, when you do the firmware update, your XMC-1 will try to restart when it finishes, and you'll get the error. (The change itself will also be discarded - and so will never take effect.) Another possibility is that, with some combination of firmware versions and other settings, there is a glitch and your XMC-1 has simply restarted when it shouldn't. We've never seen this happen, but we can't rule out the possibility, and it won't really hurt anything. Either way, simply power down your XMC-1, install the new board, and everything should be fine. 2) Even with the latest firmware we've heard about some oddities about how the color depth and chroma subsampling are being reported on the XMC-1. We're looking into these... and there will almost certainly be a firmware update shortly. However, note specifically that 4k UHD discs are actually recorded using 4.2.0 chroma subsampling. Therefore, if your Blu-Ray player has an option to output 4.4.4 subsampling when playing discs, it is actually doing some sort of upsampling. So, depending on how things are set, your player or other source may actually be delivering menus or streaming apps at 4.4.4, but still playing discs at 4.2.0 or 4.2.2. 3) We have recieved several reports of various issues with the new HDMI board when attempting to view HDR or Dolby Vision content. A few of you have already recieved a NEW BETA VERSION of the XMC-1 firmware for the new HDMIv3 video card (v5.1) that addresses many of these. - THIS IS ABSOLUTELY POSITIVELY A BETA VERSION AND WILL SOON BE REPLACED WITH AN ACTUAL UPDATE- DON'T EVEN TRY IT UNLESS YOU ARE ACTUALLY EXPERIENCING PROBLEMS VIEWING HDR CONTENT WITH YOUR NEW HDMI CARD- DO NOT INSTALL THIS UNTIL AFTER YOU SUCCESSFULLY INSTALL THE UPDATE BOARD AND THE FIRMWARE VERSION THAT COMES WITH IT
- THIS IS A TEMPORARY WETRANSFER LINK AND WILL BE GOOD UNTIL APPROXIMATELY JULY 6, 2018
we.tl/gj3tms0P6o Keith
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Post by bluescale on Jun 22, 2018 22:42:12 GMT -5
3) We have recieved several reports of various issues with the new HDMI board when attempting to view HDR or Dolby Vision content. A few of you have already recieved a NEW BETA VERSION of the XMC-1 firmware for the new HDMIv3 video card (v5.1) that addresses many of these. - THIS IS ABSOLUTELY POSITIVELY A BETA VERSION AND WILL SOON BE REPLACED WITH AN ACTUAL UPDATE- DON'T EVEN TRY IT UNLESS YOU ARE ACTUALLY EXPERIENCING PROBLEMS VIEWING HDR CONTENT WITH YOUR NEW HDMI CARD- DO NOT INSTALL THIS UNTIL AFTER YOU SUCCESSFULLY INSTALL THE UPDATE BOARD AND THE FIRMWARE VERSION THAT COMES WITH IT- THIS IS A TEMPORARY WETRANSFER LINK AND WILL DISAPPEAR IN 7 DAYSwetransfer.com/downloads/41a783b0bbd8dc205611aa250ea20e2720180623025126/492138107bb59b5823cf9b6df46803d620180623025126/d87f77 Keith You're a good man, Keith. I won't get a chance to try this out for a couple hours, but the fact that you took time out on a Friday night to post this is so awesome. Whether this works or not (and I have high hopes based on other reports), I want to thank you and the team at Emotiva for excellent customer service. This is why we stick with you guys even when there are bumps in the road. |
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Post by geebo on Jun 22, 2018 22:49:45 GMT -5
It appears my board is DOA at least on the input side of things. My TV sees an active input from the XMC but reports no signal. I've tried a 203, Xfinity box and Samsung BD player on different inputs with different cables. The XMC info screen always reports the same info no matter what I try. The same info it would display for an input with nothing connected to it. I checked all the connections to the board but still nothing. I tried flashing 5.0 twice and even tried 5.1. No dice.
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Post by AudioHTIT on Jun 22, 2018 23:40:56 GMT -5
Thanks for the passive cable info, purists have always seemed to like them better, and I understand the ‘fewer moving parts’ concept. I’ve been looking at thinline Monoprice ‘premium’ cables to hookup my 4K gear, I just looked to see if they’re active or passive. No mention of active, and one answer alludes to their 8’ length limit being because they are passive. With my new setup 8’ will work fine, I no longer need any distance, but if it comes up I’ll go HDBaseT. www.monoprice.com/product?c_id=102&cp_id=10240&cs_id=1024021&p_id=24187&seq=1&format=2At 8FT I don't think you should have any issue. The longest passive traditional copper cable that I have seen is for 7M. There may be others out there, but I couldn't tell you off the top of my head. For fiber type cables I know of a 20M passive cable. I have seen active up to 40M. Right, I don't think they'll be a problem either, they're well rated and reviewed. What's interesting is how thin they are for a passive, due to the smallest gauge wire I've seen in an HDMI (36 AWG), and lengths from 1' to 8' in 1' increments. I have a unique cable management solution in the credenza, the small size will be very helpful, easy on your gears HDMI connectors too. |
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Post by AudioHTIT on Jun 22, 2018 23:49:31 GMT -5
It appears my board is DOA at least on the input side of things. My TV sees an active input from the XMC but reports no signal. I've tried a 203, Xfinity box and Samsung BD player on different inputs with different cables. The XMC info screen always reports the same info no matter what I try. The same info it would display for an input with nothing connected to it. I checked all the connections to the board but still nothing. I tried flashing 5.0 twice and even tried 5.1. No dice. Sorry to hear that geebo  that sounds like a new one. Maybe if you go and stand at the front door this weekend with the Vincent Price face in your profile, they'll take pity and exchange for you.  |
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Post by bluescale on Jun 23, 2018 0:16:23 GMT -5
It appears my board is DOA at least on the input side of things. My TV sees an active input from the XMC but reports no signal. I've tried a 203, Xfinity box and Samsung BD player on different inputs with different cables. The XMC info screen always reports the same info no matter what I try. The same info it would display for an input with nothing connected to it. I checked all the connections to the board but still nothing. I tried flashing 5.0 twice and even tried 5.1. No dice. Random thought, and it's probably a red herring, but I'll throw it out there. I know you said you checked all the connections. There's a small 2 pin connector - on the old board, there was one one place it could plug in. On the new board, there are, I believe, 3. Did you verify that is plugged into the right socket? It should plug in on the same spot as the old board. |
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Post by geebo on Jun 23, 2018 0:18:03 GMT -5
It appears my board is DOA at least on the input side of things. My TV sees an active input from the XMC but reports no signal. I've tried a 203, Xfinity box and Samsung BD player on different inputs with different cables. The XMC info screen always reports the same info no matter what I try. The same info it would display for an input with nothing connected to it. I checked all the connections to the board but still nothing. I tried flashing 5.0 twice and even tried 5.1. No dice. Random thought, and it's probably a red herring, but I'll throw it out there. I know you said you checked all the connections. There's a small 2 pin connector - on the old board, there was one one place it could plug in. On the new board, there are, I believe, 3. Did you verify that is plugged into the right socket? It should plug in on the same spot as the old board. Yep, double and triple checked. It appears it's just a dead input section. |
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Post by bluescale on Jun 23, 2018 4:12:27 GMT -5
Okay, 5.1 got me much closer. I'd say I'm 50% of the way there. My UHD player now works flawlessly. The menus are 4k/60, and movies are 4k/24 with HDR. Everything detects and switches automatically. It's wonderful to have my OSD back for blu ray playback. There was a weird lip sync issue, but toggling auto lip sync off and then on again resolved that. My only complaint is that the audio takes too long to lock on after video. If I pause a movie and then restart it, I'll miss several seconds of dialog. Hopefully Emotiva can tighten that up with future firmware.
My HTPC, unfortunately, isn't going as well. I'm no longer stuck with just RGB. I can select between RGB, YCbCR 4:2:0, 4:2:2, and 4:4:4. And if I select 4:2:2 (or 4:2:0, I suppose), I can also go between 8, 10, and 12 bit color. Unfortunately my refresh rate won't go any higher than 30hz. This is fine for (most) movies, but I just bought a GTX 1080 Ti so I could game at 4k/60, so 30hz just won't cut it. Fortunately, my card is a dual HDMI card, so I'm splitting the audio and video signal. Oddly enough, with the old HDMI board I could get 60hz to work, I was just limited to 8 bit color.
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Post by bolle on Jun 23, 2018 5:21:45 GMT -5
Don´t have the board yet but wanted to say that I am positively impressed by the support und commmunication from Emotiva here ATM. Outstanding!  |
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that sounds like a new one.
