|
|
Post by jcz06 on Jul 1, 2019 11:33:12 GMT -5
Any updates on Firmware 1.4 or Dirac Live 2.0 Emotiva? A weekly update or even better a daily update would be appreciated. I would agree a weekly or bi-weekly would make sense but a daily update is not a reasonable request.....in my opinion of course. |
|
|
|
Post by jbuccino on Jul 1, 2019 12:07:58 GMT -5
Any updates on Firmware 1.4 or Dirac Live 2.0 Emotiva? A weekly update or even better a daily update would be appreciated. I would agree a weekly or bi-weekly would make sense but a daily update is not a reasonable request.....in my opinion of course. This is precisely why I moved on. I want Emotiva to succeed but the lack of regular (in my mind) status updates didn't work for me. I think weekly updates would go a long way to successfully navigating tough and elusive technical challenges. |
|
|
|
Post by SOWK on Jul 1, 2019 13:30:48 GMT -5
Any updates on Firmware 1.4 or Dirac Live 2.0 Emotiva? A weekly update or even better a daily update would be appreciated. I would agree a weekly or bi-weekly would make sense but a daily update is not a reasonable request.....in my opinion of course. It wasn't necessarily reasonable for them to expect buyers to shell out $4999 for what a lot of enthusiasts would call a beta product either. I understand a lot of people are happy with the RMC-1, but on the enthusiast forums (AVS and even here) they have lost nearly everyone. They need to do a lot to gain the trust back in the community regarding their processors. If Emotiva was my company I would want to keep hope alive and go out of my way to make the RMC-1 buyers as happy as can be.
As most RMC-1 buyers likely have multiple Emotiva Amps to go with it.
|
|
|
|
Post by Bonzo on Jul 1, 2019 13:34:32 GMT -5
Dan made us all a promise of weekly updates on something or another (don't remember which product exactly) in a podcast more than a year ago I believe. He didn't even keep his promise for the very first week. Says a lot to me.
|
|
|
|
Post by jcz06 on Jul 1, 2019 13:39:51 GMT -5
I would agree a weekly or bi-weekly would make sense but a daily update is not a reasonable request.....in my opinion of course. It wasn't necessarily reasonable for them to expect buyers to shell out $4999 for what a lot of enthusiasts would call a beta product either. I understand a lot of people are happy with the RMC-1, but on the enthusiast forums (AVS and even here) they have lost nearly everyone. They need to do a lot to gain the trust back in the community regarding their processors. If Emotiva was my company I would want to keep hope alive and go out of my way to make the RMC-1 buyers as happy as can be.
As most RMC-1 buyers likely have multiple Emotiva Amps to go with it.
I was one of the first to buy an RMC-1 so I get it, and I put down my money down just like everyone else. With that said, requesting a daily update is a bit much.....do you give daily updates at your job on the projects you are working on? I don't and get asked for weekly or bi-weekly updates on items we are working on. Again I understand your frustration but I also think that access that we have to key folks at Emotiva is amazing.....what other company in the retail electronics are you able to interact with the CEO to the VP of Technology.....try that with Marantz or Anthem. |
|
|
|
Post by jbuccino on Jul 1, 2019 13:49:17 GMT -5
It wasn't necessarily reasonable for them to expect buyers to shell out $4999 for what a lot of enthusiasts would call a beta product either. I understand a lot of people are happy with the RMC-1, but on the enthusiast forums (AVS and even here) they have lost nearly everyone. They need to do a lot to gain the trust back in the community regarding their processors. If Emotiva was my company I would want to keep hope alive and go out of my way to make the RMC-1 buyers as happy as can be.
As most RMC-1 buyers likely have multiple Emotiva Amps to go with it.
I was one of the first to buy an RMC-1 so I get it, and I put down my money down just like everyone else. With that said, requesting a daily update is a bit much.....do you give daily updates at your job on the projects you are working on? I don't and get asked for weekly or bi-weekly updates on items we are working on. Again I understand your frustration but I also think that access that we have to key folks at Emotiva is amazing.....what other company in the retail electronics are you able to interact with the CEO to the VP of Technology.....try that with Marantz or Anthem. For critical functionality or security issues, I do have my team give daily updates to customers. But these situations (thankfully) are few and far between (once a year). I am expected to give weekly updates on my accomplishments, progress and issues and don't feel this is too much to ask in this situation. But Emotiva is not my company. They have to do what is right for them. |
|
|
|
Post by cwt on Jul 1, 2019 13:49:24 GMT -5
This is precisely why I moved on. I want Emotiva to succeed but the lack of regular (in my mind) status updates didn't work for me. I think weekly updates would go a long way to successfully navigating tough and elusive technical challenges. Maybe just me but Ide rather they be working on the firmware than being distracted updating ..[its not a large group of engineers  ] Especially when they mentioned a quote " big firmware update in 10 days" in the last quite recent podcast and you understand that Emo don't exactly have a history of piecemeal 1 thing at a time firmware updates  When they say to paraphrase; ''major breakthroughs getting rid of rough edges" that sounds promising when addressing pops ;clicks and squawks  |
|
|
|
Post by jbuccino on Jul 1, 2019 13:55:04 GMT -5
This is precisely why I moved on. I want Emotiva to succeed but the lack of regular (in my mind) status updates didn't work for me. I think weekly updates would go a long way to successfully navigating tough and elusive technical challenges. Maybe just me but Ide rather they be working on the firmware than being distracted updating ..[its not a large group of engineers ] Especially when they mentioned a quote " big firmware update in 10 days" in the last quite recent podcast and you understand that Emo don't exactly have a history of piecemeal 1 thing at a time firmware updates When they say to paraphrase; ''major breakthroughs getting rid of rough edges" that sounds promising when addressing pops ;clicks and squawks I have found that the discipline of regular updates actually helps clarify, organize and coordinate work and improve results. But that's me. Emotiva have obviously chosen a different path and I wish them success. |
|
|
|
Post by thrillcat on Jul 1, 2019 14:05:22 GMT -5
Maybe just me but Ide rather they be working on the firmware than being distracted updating ..[its not a large group of engineers ] Especially when they mentioned a quote " big firmware update in 10 days" in the last quite recent podcast and you understand that Emo don't exactly have a history of piecemeal 1 thing at a time firmware updates When they say to paraphrase; ''major breakthroughs getting rid of rough edges" that sounds promising when addressing pops ;clicks and squawks I have found that the discipline of regular updates actually helps clarify, organize and coordinate work and improve results. But that's me. Emotiva have obviously chosen a different path and I wish them success. You act like we work there. You don't know what kind of updates the engineering team is giving management. Unless, is this Dan's burner account? Lonnie? |
|
|
|
Post by jbuccino on Jul 1, 2019 14:37:11 GMT -5
I have found that the discipline of regular updates actually helps clarify, organize and coordinate work and improve results. But that's me. Emotiva have obviously chosen a different path and I wish them success. You act like we work there. You don't know what kind of updates the engineering team is giving management. Unless, is this Dan's burner account? Lonnie? I apologize for this misunderstanding. I know and totally understand that everyone who has responded to me does not work for Emotiva. Their opinions are every bit as valid and useful as mine.
I am suggesting that in the current situation, customers might be better served with regular (weekly) updates. I am not claiming this is true, just something that the company might want to consider. (I believe they are aware and scan this board from time to time.) I understand the counter arguments or "reasons" why this is not happening. I just don't agree with them.
As with all companies, Emotiva will do what they think is best for their company and live with the results of their actions. I only offer my opinion as one customer.
|
|
|
|
Post by jcz06 on Jul 1, 2019 14:40:12 GMT -5
I was one of the first to buy an RMC-1 so I get it, and I put down my money down just like everyone else. With that said, requesting a daily update is a bit much.....do you give daily updates at your job on the projects you are working on? I don't and get asked for weekly or bi-weekly updates on items we are working on. Again I understand your frustration but I also think that access that we have to key folks at Emotiva is amazing.....what other company in the retail electronics are you able to interact with the CEO to the VP of Technology.....try that with Marantz or Anthem. For critical functionality or security issues, I do have my team give daily updates to customers. But these situations (thankfully) are few and far between (once a year). I am expected to give weekly updates on my accomplishments, progress and issues and don't feel this is too much to ask in this situation. But Emotiva is not my company. They have to do what is right for them. Well the RMC-1 isn't a critical part of life or national security, so I think daily is a bit much . But I think a weekly update isn't too much to ask, so I think we agree on that. |
|
|
|
Post by jbuccino on Jul 1, 2019 14:47:16 GMT -5
For critical functionality or security issues, I do have my team give daily updates to customers. But these situations (thankfully) are few and far between (once a year). I am expected to give weekly updates on my accomplishments, progress and issues and don't feel this is too much to ask in this situation. But Emotiva is not my company. They have to do what is right for them. Well the RMC-1 isn't a critical part of life or national security, so I think daily is a but much . But I think a weekly update isn't too much to ask, so I think we agree on that. Exactly. That (brief weekly updates) is all I am suggesting. We agree on that. But, hey, what do we know? ;-) |
|
Delco
Minor Hero
Posts: 72
|
Post by Delco on Jul 1, 2019 15:23:35 GMT -5
Well the RMC-1 isn't a critical part of life or national security, so I think daily is a but much . But I think a weekly update isn't too much to ask, so I think we agree on that. Exactly. That (brief weekly updates) is all I am suggesting. We agree on that. But, hey, what do we know? ;-) I agree a brief weekly update. |
|
richb
Sensei
Oppo Beta Group - Audioholics Reviewer
Posts: 890
|
Post by richb on Jul 1, 2019 16:03:54 GMT -5
Exactly. That (brief weekly updates) is all I am suggesting. We agree on that. But, hey, what do we know? ;-) I agree a brief weekly update. I think many would appreciate a monthly updates. - Rich |
|
klinemj
Emo VIPs 
Official Emofest Scribe
Posts: 15,092
|
Post by klinemj on Jul 1, 2019 16:08:46 GMT -5
Since we're debating "Daily" vs. "weekly" vs. whatever...I think the updates should occur every 9.3 days...no more, no less.
But, seriously...I do think that routine and substantial updates would go a long way to easing those who laid out nearly $5k to get a product that still has important issues to iron out. I'm about as Emotiva-blue as one can get, but when we have podcasts that talk about the RMC-1 as though it's doing great and barely acknowledge the remaining issues, it does raise concerns for me - a likely XMC-2 customer. I held off upgrading my XMC-1's video board because of the issues with it and will hold off upgrading the the XMC-2 until I see more issue resolution with the new architecture pre-pro's. At present, we know there are continuing issues with sluggish response, audio dropouts and some odd noises still, and no Dirac yet. A routine (as in...on some defined frequency) update that at least acknowledged those things and any progress made would go a long way for both current and potential customers. As one example, with DIRAC, we continue to not know details of what it will be. Keith recently shared a status on the lounge but there were still many unanswered questions that are key ones. I'm more than a bit surprised this late into the game on the RMC-1 (several months post-launch) that they are unknowns and would love to know what's holding up figuring those things out with a feature that was to be included for multiple years of talking about the RMC-1.
That said - to those who have said they have to give daily/weekly updates at their work...sure, I've had those situations also. But, those were internal updates (company employee to company employee). I never gave those types of updates externally.
Mark
|
|
|
|
Post by enricoclaudio on Jul 1, 2019 16:18:54 GMT -5
Dan made us all a promise of weekly updates on something or another (don't remember which product exactly) in a podcast more than a year ago I believe. He didn't even keep his promise for the very first week. Says a lot to me. That was for the XMC-1 V3 HDMI Board which BTW, still has issues. |
|
|
|
Post by Geronimo on Jul 1, 2019 16:33:21 GMT -5
I come in here multiple times a day and shake my head.
The RMC-1 is Emotiva's most expensive product..........
I can go on, and on, and on with ranting, and raving, but all I will do is learn from this "experience", and shake my head over, and over.
|
|
|
|
Post by AudioHTIT on Jul 1, 2019 16:39:25 GMT -5
It seems like with their flagship processor awaiting important updates, and two more anticipated processors waiting in the wings, they could at least confirm they’re on schedule with what was announced in the last podcast. Each Friday afternoon someone could post something like this in its own thread (maybe easier said than done): ( note: while some of this coincides with what was said in the podcast, this is not real!) | Product | Milestone | Status | Notes | | RMC-1 | FW 1.4 | July 10, 2019 | No change | | RMC-2 | Release | August | No change | | XMC-2 | Release | Late July | No change | | XMC-1 | FW 5.9 | August | Resource impacted |
Project managers would probably tweak this a bit, but I’m not one and tried to keep it simple, just trying to throw out an idea they might consider easy enough to do. |
|
|
|
Post by Bonzo on Jul 1, 2019 16:58:30 GMT -5
Dan made us all a promise of weekly updates on something or another (don't remember which product exactly) in a podcast more than a year ago I believe. He didn't even keep his promise for the very first week. Says a lot to me. That was for the XMC-1 V3 HDMI Board which BTW, still has issues. Do you recall how long it was until they did actually give an update? I know it wasn't the first week as promised. I want to say it was like a month or something longer. Yes, still with the problems, like 1-½ years later, right? Wow. |
|
|
|
Post by Bonzo on Jul 1, 2019 17:11:14 GMT -5
(several months post-launch) Coming up quickly on EIGHT months. Yikes. It seems to me that Emotiva just needs more Engineering minds at work. Not necessarily better, but more. I'm sure that could be debated, but since I have ZERO clue about their actual team, I'm not going to speculate about how good/bad or experienced/inexperienced they are. But 8 months on this, and about 1-1/2 years on the V3 HDMI board, tells me they don't have enough people working on it. I'm sure there are several other factors in play too, but quantity seems to be lacking. +10. |
|
] Especially when they mentioned a quote " big firmware update in 10 days" in the last quite recent podcast and you understand that Emo don't exactly have a history of piecemeal 1 thing at a time firmware updates 
