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Post by bastille on Nov 13, 2019 14:25:59 GMT -5
Does a factory reset fully reinstall the current firmware?
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Lsc
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Post by Lsc on Nov 13, 2019 14:44:32 GMT -5
I have the unit playing through a playlist right now as I work and the problem right now is manifesting in many songs as a quick blip of sound to start the next song, followed by a ~500-1kms muting and then resumes. I also work in IT and formerly a programmer as well and what it feels like to me is improper buffer handling. Do you use something like Jriver? I’m not that up to speed on these things but I still use JRiver and there is some buffer handling on the software side it looks like.
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Post by bastille on Nov 13, 2019 15:13:59 GMT -5
I have the unit playing through a playlist right now as I work and the problem right now is manifesting in many songs as a quick blip of sound to start the next song, followed by a ~500-1kms muting and then resumes. I also work in IT and formerly a programmer as well and what it feels like to me is improper buffer handling. Do you use something like Jriver? I’m not that up to speed on these things but I still use JRiver and there is some buffer handling on the software side it looks like. I'm using Tidal and Apple music
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Post by 405x5 on Nov 13, 2019 15:20:57 GMT -5
Does a factory reset fully reinstall the current firmware? The factory reset SHOULD leave your existing firmware untouched.
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Post by MonsieurAl on Nov 13, 2019 15:51:24 GMT -5
me too i really fed up ... but rmc-1 since I put a projector Benq W2700 I spend more time trying to solve problems of sincro hdmi than to see a movie. what is the point of having a superb sound quality if the hard ware does not work? I do not think to stay with the RMC-1 because it does not happen anymore ... it's been 3 weeks that we expect firmware 1.7! how long will it take for Dirac & DTS: X pro? 1 year, 2 years or more? it will be without me. must tell me how it goes to retouner in France.
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Post by doc1963 on Nov 13, 2019 16:10:40 GMT -5
me too i really fed up ... but rmc-1 since I put a projector Benq W2700 I spend more time trying to solve problems of sincro hdmi than to see a movie. what is the point of having a superb sound quality if the hard ware does not work? I do not think to stay with the RMC-1 because it does not happen anymore ... it's been 3 weeks that we expect firmware 1.7! how long will it take for Dirac & DTS: X pro? 1 year, 2 years or more? it will be without me. must tell me how it goes to retouner in France. For what it's worth, 1.7 was just released. You'll find it HERE. The same firmware update applies to all three processors (RMC-1, RMC-1L and the XMC-2).
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Post by bastille on Nov 13, 2019 18:30:36 GMT -5
me too i really fed up ... but rmc-1 since I put a projector Benq W2700 I spend more time trying to solve problems of sincro hdmi than to see a movie. what is the point of having a superb sound quality if the hard ware does not work? I do not think to stay with the RMC-1 because it does not happen anymore ... it's been 3 weeks that we expect firmware 1.7! how long will it take for Dirac & DTS: X pro? 1 year, 2 years or more? it will be without me. must tell me how it goes to retouner in France. For what it's worth, 1.7 was just released. You'll find it HERE. The same firmware update applies to all three processors (RMC-1, RMC-1L and the XMC-2). OK, Emotiva may have a chance to keep my business after all. Ill be giving this a shot tonight after work and reporting back.
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Post by bastille on Nov 13, 2019 18:31:33 GMT -5
Does a factory reset fully reinstall the current firmware? The factory reset SHOULD leave your existing firmware untouched. I was hoping it would reload it but if the 1.7 is out thats a better option.
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Post by bastille on Nov 13, 2019 18:39:49 GMT -5
Possible stupid question and probably listed somewhere if yes, and ill probably do it anyway even if answer is no, but should every single cable from hdmi to xlr be unplugged during firmware push?
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marker
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Post by marker on Nov 13, 2019 19:09:47 GMT -5
I am considering replacing my Marantz 7702mkII with a RMC-1L but the audio muting issue at the beginning of audio tracks has me concerned . I have not experienced this problem (either unpleasant noise between tracks or muting at the start of an audio track) with the 7702mkII with any source. Also still using my Marantz 7005 in a different room and have never experienced the problem. So it seems that there must be a solution out there.
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Post by cwt on Nov 13, 2019 22:35:12 GMT -5
Possible stupid question and probably listed somewhere if yes, and ill probably do it anyway even if answer is no, but should every single cable from hdmi to xlr be unplugged during firmware push? Good practice to disconnect the HDMI inputs as has been mentioned before [due to the 5v trace in the cable]
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Post by AudioHTIT on Nov 14, 2019 1:03:14 GMT -5
Yes, it’s on the known issues list (in black, meaning unresolved), there’s no real solution that I’m aware of except that some players do a better job of gapless playback, but that’s more typically within albums, not random songs. They’ve explained it’s a timing issue between removing chirps and missing the beginnings, but that doesn’t help, it’s is annoying. Calling is your best avenue. Correct me if I'm wrong, but I believe this was also an issue on the XMC-1, at least in the beginning. I remember it because it was among about 5 reason why I didn't get an XMC-1. I find this issue to be more than "annoying." I say it's completely unacceptable, to me at least. It's also been reported in a little different form on the ERC-4, that it puts gaps between tracks on CD's when there shouldn't be. Like live concert recordings etc. Seems to me that the 2 issues are related, at least a little bit. Which then leads me to think that no one at Emotiva knows how to do it properly. This is a similar thing to a very common issue on old computers back circa 2000 when CD-Rs first started to become main stream. When you recorded live show CD's the computer burners would always insert a gap. But that issue got resolved. Perhaps finding out how that fix was made might help here? I dunno, but dropping music bits and inserting gaps is not something I can live with. I wish I could. Yes, this problem was present in the XMC-1, I have a ticket from 2016, the firmware changes since then have altered the symptoms. Then my complaint had more to do with popping, it and the current symptom fit the explanation, part of it is: “ This popping is a "Digital mute" timing challenge. ....Either you mute to long and miss the first little bit of information at the beginning of "simple" 2ch audio tracks (little decoding, DSP management) ...” So the popping issue is now rare (I’m happy about that), but we have the alternative. I am an album guy and experience this less, that’s where proper ‘gapless playback’ in a good player (disk or digital) addresses this related issue, typically by making the output look like a continuous stream. Concept albums or your live example are maddening and unacceptable without proper gapless playback. Playlists and shuffles are more problematic and the DAC is left to deal with the gap. The ‘digital mute’ deserves attention, but requires some proper troubleshooting and input. It’s on deewan ’s list.
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Lsc
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Post by Lsc on Nov 14, 2019 1:16:42 GMT -5
Possible stupid question and probably listed somewhere if yes, and ill probably do it anyway even if answer is no, but should every single cable from hdmi to xlr be unplugged during firmware push? Good practice to disconnect the HDMI inputs as has been mentioned before [due to the 5v trace in the cable] I left everything plugged in and did the firmware update. It took a while but it finished successfully. Forttunately, most of the fixes on the list I didn't experience. My notable issue was with the DTS movie where you pop a DTS movie in and you get no sound. I'll test this the next time I watch a DTS movie. Also, with my ATV4K, I am seeing a pattern. If I pause for a brief period then no delay, however, if I pause for a longer duration (at least a minute?), then when I press play it takes a second to sync back up. Also, having used the XMC-1 from 2013-2018, this is normal for me - good or bad. I don't listen to CDs but I can see it being annoying when the music doesn't transition smooth from track to track.
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Post by cwt on Nov 14, 2019 5:40:25 GMT -5
Good practice to disconnect the HDMI inputs as has been mentioned before [due to the 5v trace in the cable] I left everything plugged in and did the firmware update. It took a while but it finished successfully. Forttunately, most of the fixes on the list I didn't experience. My notable issue was with the DTS movie where you pop a DTS movie in and you get no sound. I'll test this the next time I watch a DTS movie. Also, with my ATV4K, I am seeing a pattern. If I pause for a brief period then no delay, however, if I pause for a longer duration (at least a minute?), then when I press play it takes a second to sync back up. Also, having used the XMC-1 from 2013-2018, this is normal for me - good or bad. I don't listen to CDs but I can see it being annoying when the music doesn't transition smooth from track to track. Its being over cautious unplugging hdmi;s probably but when a bricked unit means a trip back to the US its best to err on this [unlike those closer to be fair]. Locking on is important ; Ide try dts hdma as well as lossy dts hdhr and dts just to be thorough Maybe try a bd with a 5.1 lpcm soundtrack if you have an early one to see if lpcm is fixed as well [ someone had issues iirc] . I don't have a 4ktv but wonder if Apple had a firmware upgrade to remedy this vvv - seems linked to dolby vision though so metadata may be slowing the video even further ? Which links to the buffer being adequate when pausing .. Just guessing though. https://www.reddit.com/r/appletv/comments/7ugyvd/apple_tv_4k_audio_sync_issue/
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Post by meistereder on Nov 14, 2019 6:08:55 GMT -5
Yes, it’s on the known issues list (in black, meaning unresolved), there’s no real solution that I’m aware of except that some players do a better job of gapless playback, but that’s more typically within albums, not random songs. They’ve explained it’s a timing issue between removing chirps and missing the beginnings, but that doesn’t help, it’s is annoying. Calling is your best avenue. Correct me if I'm wrong, but I believe this was also an issue on the XMC-1, at least in the beginning. I remember it because it was among about 5 reason why I didn't get an XMC-1. I find this issue to be more than "annoying." I say it's completely unacceptable, to me at least. It still is an issue with the XMC-1, at least the original one (no HW upgrades whatsoever, only firmware updates). Emotiva said they could not solve this problem, because they have no access to this part of the code. I agree with you, it is more than annoying. I could say, I hate it. My personal solution therefor was to buy a XDA-2 G2 and connect it analog (XLR) to the XMC-1. I would have only 2 reasons to buy a XMC-2. First and foremost to get rid of this problem. Second would be to get a new system/new warranty. This problem will keep me from buying a XMC-2. I really would like to buy one, but not when this problem is still there.
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cawgijoe
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Post by cawgijoe on Nov 14, 2019 8:22:56 GMT -5
I guess I will have to see if I can hear this on my new XMC-2. I never noticed or heard this on my XMC-1.
Just to get this straight....is this just via HDMI? My ERC-1 is using XLR and Oppo 203 (HDMI), and Sony DVP-S9000ES (optical and RCA).
I typically play SACD on the Sony or Oppo and red book CD's on the ERC-1.
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Post by bastille on Nov 14, 2019 10:03:49 GMT -5
I guess I will have to see if I can hear this on my new XMC-2. I never noticed or heard this on my XMC-1. Just to get this straight....is this just via HDMI? My ERC-1 is using XLR and Oppo 203 (HDMI), and Sony DVP-S9000ES (optical and RCA). I typically play SACD on the Sony or Oppo and red book CD's on the ERC-1. Every input method ive tried, hdmi, optical, USB. The videos are with USB. I got in too late to do the firmware change last night so that will be my lunchtime project today.
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cawgijoe
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Post by cawgijoe on Nov 14, 2019 10:05:13 GMT -5
I guess I will have to see if I can hear this on my new XMC-2. I never noticed or heard this on my XMC-1. Just to get this straight....is this just via HDMI? My ERC-1 is using XLR and Oppo 203 (HDMI), and Sony DVP-S9000ES (optical and RCA). I typically play SACD on the Sony or Oppo and red book CD's on the ERC-1. Every input method ive tried, hdmi, optical, USB. The videos are with USB. I got in too late to do the firmware change last night so that will be my lunchtime project today. I need to update the firmware also. Will do that as soon as I get home and then play.
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Post by thxultra on Nov 14, 2019 14:34:34 GMT -5
I am considering replacing my Marantz 7702mkII with a RMC-1L but the audio muting issue at the beginning of audio tracks has me concerned . I have not experienced this problem (either unpleasant noise between tracks or muting at the start of an audio track) with the 7702mkII with any source. Also still using my Marantz 7005 in a different room and have never experienced the problem. So it seems that there must be a solution out there. I have this issue when I jump around songs with my Sonos connect playing songs off spotify. It only happens if I jump around. If I play a playlist or Album it isn't an issue. Didn't have this issue playing cds however. Hope this info helps. I also went from a 7702mkii and the Emotiva sounds so much better. I have the Marantz still sitting on a shelf but will be selling it soon.
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Post by bastille on Nov 14, 2019 15:59:08 GMT -5
Does the flash drive included with the welcome package have any special formatting needed for the firmware or can I use any linux formatted drive? I'm afraid to use the included drive in case it skips reading the first few bytes of the firmware
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